Franske ITC-2516 Syllabus

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Information Technology & Careers Introduction to Networks and Switching, Routing, and Wireless Essentials (CCNA 1/2)

ITC-2516-61 - 6 credits

Instructor: Dr. Ben Franske

Term: Fall 2020 (8/24/2020 - 12/19/2020)

Meetings: M 2:00-3:30pm

Location: Online

Important-Red.svg Important information: This syllabus is a dynamic web document which pulls information from a variety of current templates to provide the most up-to-date and accurate information about the course. The information on this page will not reflect the syllabus at the beginning or end of a specific term, but rather, the most current information. For more information see the dynamic syllabi page. Important-Red.svg

Instructor Contact Information

E-mail (when emailing please include your course number, section number and full name)
Office and Hours Online office hours (email during these times and we can setup a Zoom or phone call) Mon 3:30-4:30pm, Tues 2-4pm, Weds 2-4pm
Webcam/phone/in-person meetings also available other times by appointment.
Phones Office: 651-450-3575 (leave a message with details and I will get back to you)

General Course Information


ITC 1400 or departmental assessment (see course notes). Placement into ENG 1108 or completion of both ENG 0099 and READ 0093/0094 with a grade of C or higher.

Course Description

Introduces the architecture, structure, functions, components, and models of the Internet and other computer networks as well as the implementation of basic enterprise routing, switching, and wireless technologies. The fundamentals of IP addressing, Ethernet, router, switch, and wireless configuration are practiced through hands-on lab work. By the end of this course, students will be able to configure and troubleshoot routers and switches and resolve common issues with VLANs, Spanning-Tree, EtherChannel, Wireless LANs, DHCP, SLAAC, static IP routes, and first-hop redundancy protocols.

Course Note: The prerequisite for this course can be waived upon proof of passing an IT fundamentals examination administered by the department. Contact the instructor or department for more information.


  • CCNA Routing and Switching Portable Command Guide (5th Edition) (Empson) ISBN: 978013593782-2
  • External USB Drive, 8GB free minimum, flash drive or hard drive


  • Introduction to Networks v7.0 (ITN) Labs & Study Guide ISBN: 9780136634454
  • Switching, Routing, and Wireless Essentials v7.0 (SRWE) Labs & Study Guide ISBN: 9780136634386 (used halfway through the semester)
  • Introduction to Networks v7.0 (ITN) Course Booklet ISBN: 9780136632955
  • Introduction to Networks v7.0 (ITN) Companion Guide ISBN: 9780136633662
  • Switching, Routing, and Wireless Essentials v7.0 (SRWE) Course Booklet ISBN: 9780136634720
  • Switching, Routing, and Wireless Essentials v7.0 (SRWE) Companion Guide ISBN: 9780136729358

Course Website(s)

  • ITCwiki (
  • Cisco Networking Academy (
    • NOTE: It is important that you keep an accurate email address on file with the Cisco Networking Academy site and/or regularly sign on to the site to check your Networking Academy Inbox. Important and time-sensitive course information may be distributed through the Networking Academy messaging system. If you have an accurate email address you can receive the information by email as well.

Lab Hours

All labs in this class for Fall 2020 will be conducted virtually and will be accessible 24/7 based on equipment availability and use by other students. This is on a first come, first served basis.

Open lab time may also be available under the supervision of the lab assistant or ITC department instructors, see the Open Lab Schedule wiki page for more information. Students who do not show up for lab hours they have scheduled may be restricted from registering for lab hours in the future.

Course Outcomes

The student will be able to:

  • Explain the advances in modern network technologies.
  • Implement initial settings including passwords, IP addressing, and default gateway parameters on a network switch and end devices.
  • Explain how network protocols enable devices to access local and remote network resources.
  • Explain how physical layer protocols, services, and network media support communications across data networks.
  • Convert numbers between decimal and binary systems.
  • Explain how media access control in the data link layer supports communication across networks.
  • Explain how Ethernet operates in a switched network.
  • Explain how routers use network layer protocols and services to enable end-to-end connectivity.
  • Explain how ARP and ND enable communication on a local area network.
  • Implement initial settings on a router and end devices.
  • Calculate an IPv4 subnetting scheme to efficiently segment your network.
  • Implement an IPv6 addressing scheme.
  • Use various ICMP tools to test network connectivity.
  • Compare the operations of transport layer protocols in supporting end-to-end communication.
  • Explain the operation of application layer protocols in providing support to end-user applications.
  • Configure switches and routers with device hardening features to enhance security.
  • Implement a network design for a small network to include a router, a switch, and end devices.
  • Configure devices by using security best practices.
  • Explain how Layer 2 switches forward data.
  • Implement VLANs and trunking in a switched network.
  • Troubleshoot inter-VLAN routing on Layer 3 devices.
  • Explain how STP enables redundancy in a Layer 2 network.
  • Troubleshoot EtherChannel on switched links.
  • Implement DHCPv4 to operate across multiple LANs.
  • Explain the operation of dynamic address allocation in IPv6 networks.
  • Explain how FHRPs provide default gateway services in a redundant network.
  • Explain how vulnerabilities compromise LAN security.
  • Configure switch security to mitigate LAN attacks.
  • Explain how WLANs enable network connectivity.
  • Implement a WLAN using a wireless router and WLC.
  • Explain how routers use information in packets to make forwarding decisions.
  • Configure IPv4 and IPv6 floating static routes.
  • Explain how to troubleshoot static and default route configurations.
  • Students will practice business soft skills including written, active listening, and oral presentation.

Course Design

This course will be taught as a fully online course with regular synchronous instructor meetings. This means that you will be meeting regularly with the instructor in an online web conference call during the scheduled course time to assess your progress. Additional details about this are available on the course website.

Assignments and Grading

Grades will be determined by performance on unit multiple-choice tests, lab exercises, participation, a skills exam, and a final exam. A description of assignments is available from the course website. It is expected that assignments will be completed and turned in on time and as specified.

Failure to turn in one or more assignments without approval from the instructor may result in an additional lack of participation penalty of up to 20% of your overall course grade depending on the type of the assignment.

Late Assignments and Extensions

If assignments are turned in late 10% will be deducted for each day or partial day the assignment is late. If you are turning in an assignment late you must contact the instructor for information before the due date. Failure to do so may result in additional penalties. The grading of late assignments is given a lower priority and may take longer so students are encouraged to plan ahead and turn in assignments on time. Penalty-free deadline extensions will not be given without written documentation from a licensed medical practitioner or other extenuating circumstances at the discretion of the instructor.

Grading Scale

A 100-90% B 89-80% C 79-70% D 69-65% F < 64%

A = achievement that is outstanding relative to the level necessary to meet course requirements.

B = achievement that is significantly above the level necessary to meet course requirements.

C = achievement that meets the course requirements in every respect.

D = achievement that is worthy of credit even though it fails to meet fully the course requirements.

F (or N) = Represents failure (or no credit) and signifies that the work was either (1) completed but at a level of achievement that is not worthy of credit or (2) was not completed and there was no agreement between the instructor and the student that the student would be awarded an I (see also I).

I = (Incomplete) Assigned at the discretion of the instructor when, due to extraordinary circumstances, e.g., hospitalization, a student is prevented from completing the work of the course on time. Requires a written agreement between instructor and student.

Grading Method and Availability

This course is a combination of two Cisco Networking Academy courses, CCNA 1 and CCNA 2. Grades for each of these two courses will be calculated separately following the method below and then the two courses will be averaged for a final grade in the single 6 credit college course.

Grades for these courses are calculated based on a weighted points system. Each assignment, quiz or test is assigned to one of the weighted categories below and is graded on a points system. Your percentage is calculated for each category by dividing the points earned in that category by the points available. Finally, your percentage earned in each category is multiplied by the weight of that category and these are added together. The instructor may round up based on student participation and individual improvement.

Unit Assessments 20%
Lab/Homework Assignments 35%
Written Final Exam 15%
Skills Based Final Exam 15%
Participation Activities 15%

Detailed information about assignments and which category they are included in is on the "Assignments" page of the course website.

Mid-Term grades are not officially distributed but assignment scores are made available in the online grade book as assignments are graded and you may calculate your current course grade at any time using the above instructions and weighting. It is strongly suggested that if you want to know where you stand in the class you re-create your own copy of the gradebook with appropriate weights in a spreadsheet program such as OpenOffice Calc, Microsoft Excel, or Google Sheets where you can estimate scores you will likely get on future assignments and run other "what-if" scenarios.

Be aware that the final grade in online gradebooks may be calculated in a way which ignores any assignments you have not turned in. At the end of the semester assignments which have not been turned in will have scores of 0 recorded in the gradebook. If you have missing assignments this may cause your grade to suddenly drop from what was previously shown. It is your responsibility to know what assignments you have not completed, that those will become 0s if not turned in, and how that will affect your grade.

Extra Credit

Students should not rely on extra credit to boost their grade and should instead complete each assignment to the best of their ability. However, from time to time extra credit opportunities may arise at which time they will be announced in class, by email and/or through the course website. Unless otherwise noted extra credit will be added to the Chapter Homework Assignments category.

Special Note on Exam Cheating

It is unacceptable to look for or find copies of exams, exam questions, or scenarios online and use them to complete your exam. Answering a question or scenario incorrectly based on the exam you are taking but in a way that was indicated as correct on a version of the exam which was found online will be seen as evidence of intentional cheating. You will receive a penalty and it will be reported as indicated in the course and campus policies section below.

In plain English... I know some copies of exams for this course circulate online. I look at these and may modify the exam you are given so that a different answer is correct for what looks to be a similar question. You may call these "trick questions" but in this case they are only a trick question if you have seen a stolen copy of an old exam. If you answer one or more of these as shown on the stolen exam this will be evidence of cheating and you will be punished according to cheating policies. Do not cheat, do not look for or use stolen exams.

See the course and campus policies section below for additional information on cheating policies.

Course and Campus Policies


After the first class meeting formal attendance will not be taken; however, students are expected to arrive to class on time and participate in class. Students are expected to attend all sessions of each class in which they are enrolled. If attendance is a problem participation assignments may be given and included in the course grade. If an illness or emergency results in an absence, students should contact their instructors as soon as possible to determine if missed work can be completed. A student may receive a course grade of FN or NC after two consecutive weeks of unexcused absence at any time during the semester. Class attendance is defined as being physically present in the classroom. Online attendance is defined as having submitted an assignment, taken a quiz, or posted/made a course content-related comment on the discussion/chat board for the course in which the student is registered.

Use and Access to Technology

You will need daily access to a high-speed internet connection (DSL, cable modem, 4G, fiber, or equivalent) and a modern computer to successfully complete this course.

Academic Integrity (Plagiarism and Cheating)

Academic integrity is one of the most important values in higher education. This principle requires that each student's work represents his or her own personal efforts and that the student acknowledges the intellectual contributions of others. The foundation for this principle is student academic honesty. IHCC students are expected to honor the requirements of the College Academic Integrity Policy. The following are some examples of unacceptable academic practices that will be viewed as policy violations.

It is unacceptable to submit the work of another person as your own. If you quote, summarize, paraphrase, or use the ideas of another, you must accurately attribute that information. If you do not acknowledge the source, you are plagiarizing. Academic dishonesty also includes unauthorized collaboration on academic work; taking, acquiring, or using test materials without faculty permission; submitting the same assignment for multiple classes without instructor permission; taking an examination for another person and many other situations. If you are unsure whether you are plagiarizing or how to cite a source please ask an instructor or staff member for help prior to turning in the assignment.

In this course, the first offense of plagiarism and/or cheating will result in a score of zero on the assignment, quiz or test and reporting of the incident to college administration. Further plagiarism and/or cheating may result in a failure of the course and additional consequences determined by college administration. In addition, plagiarism and cheating are covered by the Student Code of Conduct. Please see the Catalog or IHCC website for details.

Withdrawing from the Course

Students must initiate requests for withdrawal from a course by filing the appropriate form with Enrollment Services. Students who stop attending classes without completing the withdrawal process may receive a grade of “F,” and are responsible for all tuition/fees associated with the course registration. The last day to withdraw from your course will be the date on which 80% of the course has elapsed. The last day to withdraw for each course can be viewed in E-Services by searching for the course at the following link: Click on the course title to view additional details about the course, including last day to withdraw.

Last Date to Withdraw and Receive a Refund

Please see the Add, Drop and Withdraw page on the IHCC website:

E-mail Communications

Recognizing the value and efficiency of communication between faculty/staff and students through electronic mail Inver Hills Community College has designated e-mail as an official mode of communication. At the same time, email raises some issues concerning security and the identity of each individual in an email exchange. Therefore, students are asked to regularly check and utilize the email address they have registered with the college. If your email address has changed it is your responsibility to make sure the college has an up-to date email address where you can be contacted. You should check your email on a regular basis as course changes and communications may be sent by email.

Pass/Fail Grade Option

A student may elect to take a course on a pass/fail (P/F) grading basis by contacting the instructor within the first 5 business days of the semester, or within 1 business day of the start date for a course beginning after the first week of the semester. If the instructor approves, they will submit approval to the Enrollment Center. Not all courses are approved for students to elect the P/F grading method and there may be limits to the total number of classes which can be taken pass/fail in your degree or certificate program. Contact your instructor for details about what level of achievement in the course will be required to receive a pass in the course.

Access and Accommodations

Inver Hills values diversity and inclusion; we are committed to fostering mutual respect and full participation for all students. My goal is to create a learning environment that is equitable, inclusive and welcoming. If any aspects of instruction or course design result in barriers to your inclusion or learning, please notify me. The Office of Accessibility Resources (OAR) provides reasonable accommodations and assistive technologies for students who encounter barriers in the learning environment. Services are available to students with a wide range of disabilities including, but not limited to, physical disabilities, medical conditions, learning disabilities, attention deficit disorder, depression, and anxiety. If you have already registered with OAR and have your Letter of Accommodation, please meet with me early in the course to discuss, plan, and implement your accommodations in the course. For additional information, please contact OAR located within the Learning Center (L207), 651-450-3884, or

Religious Accommodation Statement

In accordance with federal and state laws, Inver Hills Community College is committed to a policy of free expression and respect for the diversity of beliefs, including religious observances, among our academic community. It is the policy of the college to provide reasonable accommodations for students when religious beliefs and/or observances conflict with classroom activities or course requirements.

It is the responsibility of students to notify instructors of the need for accommodation at the beginning of the course or as soon as a situation arises. If a mutually agreed accommodation is not made, a student may initiate a complaint. The procedure for filing a complaint is described in the Catalog and on the Inver Hills website. The complaint must be filed within 15 days of a denied accommodation request.

Updates to this Syllabus

The instructor reserves the right to modify and adjust this syllabus as needed during the course of this class. The most up to date version will always be available on the course website or from the instructor.