Franske ITC-2720

This is the homepage for the ITC 2720: Fundamentals of Voice over IP (CCNA Voice) classes taught by Dr. Ben Franske.

General Course Information

• Course Syllabus
• Course Schedule
• Assignment List
• Chapter Report Format
• Lab Report Format
• Writing Moodle Questions

• Assessments available at http://class.ihitc.net

Resources

• Asterisk Notes
• Voice Over IP - Per Call Bandwidth Consumption

Phones

• Cisco IP Phone Registration Troubleshooting
• Clearing Cisco IP Phone Security Files

CUCM

• Enabling Dependency Records in CUCM - If you need to figure out why you can't delete something from CUCM because it's still being used somewhere in your config dependency records are a great help in figuring out what's preventing it from being deleted.

QoS

• How Quality of Service Works (Part 1 of 4)
• How QoS Works (Part 2 of 4) - Classification and Marking
• How QoS Works (Part 3 of 4) - Queuing
• How QoS Works (Part 4 of 4) - Shaping and Policing
• The Three Most Challenging QoS Topics - Part 1 (Bandwidth Policing)
• The Three Most Challenging QoS Topics - Part 2 (WRED)
• The Three Most Challenging QoS Topics - Part 3.1 (LFI)
• The Three Most Challenging QoS Topics - Part 3.2 (LFI cont.)