Franske ITC-2300

This is the homepage for the ITC 2300: Information Technology Services and Applications classes taught by Dr. Ben Franske.

General Course Information

• Course Syllabus
• Course Schedule
• Assignment List
• Chapter Report Format
• Lab Report Format

• Assessments available at http://class.ihitc.net

Resources

Voice over IP

• Asterisk Notes
• Voice Over IP - Per Call Bandwidth Consumption

Phones

• Cisco IP Phone Registration Troubleshooting
• Clearing Cisco IP Phone Security Files

CUCM

• Enabling Dependency Records in CUCM - If you need to figure out why you can't delete something from CUCM because it's still being used somewhere in your config dependency records are a great help in figuring out what's preventing it from being deleted.