Franske CNT-2300-61 SP13 Schedule

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Information Technology & Careers PC Hardware And Software (A+)

CNT-2300 - 3 credits

Instructor: Dr. Ben Franske

Term: Spring 2013 (1/14/2013-5/15/2013)

Meetings: M W 1:00pm-2:50pm

Location: B143

This schedule provides an outline of the topics expected to be covered in this course as well as the readings and assignments due each week. Topics and readings may change in which case you will be notified in class or by e-mail and the latest version of this document is always available from the course wiki. Please have all readings completed prior to the start of each class and be prepared to take part in the discussion. Unless otherwise noted online quizzes and exams are due at 11:59pm on the date indicated.

Session 1: January 14

Topics:

  • Course Syllabus and Schedule
  • Cisco Networking Academy Registration
  • Digital Literacy Assessment
  • Chapter 1: Introduction to the Personal Computer
    • Explain IT industry certifications
    • Describe a computer system
    • Identify the names, purposes, and characteristics of cases and power supplies
    • Identify the names, purposes, and characteristics of internal components
    • Identify the names, purposes, and characteristics of ports and cables
    • Identify the names, purposes, and characteristics of input devices
    • Identify the names, purposes, characteristics of output devices
    • Explain system resources and their purposes

Readings:

Due:

  • Participation Activity: Digital Literacy Assessment (in class)

Session 2: January 16

Topics:

  • Cisco Networking Academy Demonstration
  • Skills Review Assessment
  • Chapter 1: Introduction to the Personal Computer (Wrap-Up)

Readings:

  • Chapter 1: Introduction to the Personal Computer

Due:

  • Participation Activity: Skills Review Assessment (in class)

NO CLASS: January 21

  • There are NO IHCC CLASSES today

Session 3: January 23

Topics:

  • Chapter 2: Safe Lab Procedures and Tool Use
    • Explain the purpose of safe working conditions and procedures
    • Identify tools and software used with personal computer components and their purposes
    • Implement proper tool use
  • Chapter 3 Computer Assembly - Step by Step
    • Open the case
    • Install the power supply
    • Attach the components to the motherboard and install the motherboard
    • Install internal drives
    • Install drives in external bays
    • Install adapter cards
    • Connect all internal cables
    • Re-attach the side panels and connect external cables to the computer
    • Boot the computer for the first time

Readings:

  • Chapter 2
  • Chapter 3

Due:

  • Chapter 1 Online Assessment
  • Chapter 2 Online Assessment

Session 4: January 28

Topics:

  • PC Disassembly Lab

Readings:

Due:

  • Chapter 3 Online Assessment

Session 5: January 30

Topics:

  • Chapter 4: Basics of Preventative Maintenance and Troubleshooting
    • Explain the purpose of preventative maintenance
    • Identify the steps of the troubleshooting process
  • Introduction to BIOS Configuration

Readings:

  • Chapter 4

Due:

  • Lab Report: PC Disassembly Lab

Session 6: February 4

Topics:

  • Boot/BIOS Lab
  • Advanced BIOS Lab
  • Maintenance and Troubleshooting Lab

Readings:

Due:

Session 7: February 6

Topics:

  • Chapter 5: Fundamental Operating Systems
    • Explain the purpose of an operating system
    • Describe and compare operating systems to include purpose, limitations, and compatibilities
    • Determine operating system based on customer needs
    • Install an operating system
    • Navigate a GUI (Windows)
    • Identify and apply common maintenance techniques for operating systems
    • Troubleshoot operating systems

Readings:

  • Chapter 5

Due:

  • Chapter 5 Online Assessment

Session 8: February 11

Topics:

  • Windows XP Installation Lab (up to driver installation)

Readings:

Due:

Student Success Day: February 12

  • There will be a course activity for you to participate in today for participation points.

Session 9: February 13

Topics:

  • Driver Installation Workshop

Readings:

Due:

  • Lab Reports: Boot/BIOS, Advanced BIOS (The two BIOS labs may be combined into a single report), Maintenance and Troubleshooting

NO CLASS: February 18

  • There are NO IHCC CLASSES today

Session 10: February 20

Topics:

  • Windows XP Installation Lab (driver installation)

Readings:

Due:

Session 11: February 25

Topics:

  • Chapter 6: Fundamental Laptops and Portable Devices
    • Describe laptops and other portable devices
    • Identify and describe the components of a laptop
    • Compare and contrast desktop and laptop components
    • Explain how to configure laptops
    • Compare the different mobile phone standards
    • Identify common preventive maintenance techniques for laptops and portable devices
    • Describe how to troubleshoot laptops and portable devices
  • Chapter 13: Advanced Laptops and Portable Devices
    • Describe wireless communication methods for laptops and portable devices
    • Describe repairs for laptops and portable devices
    • Select laptop components
    • Describe preventive maintenance procedures for laptops

Readings:

  • Chapter 6
  • Chapter 13

Due:

  • Chapter 6 Online Assessment
  • Chapter 13 Online Assessment
  • Lab Report: Windows XP Installation

Session 12: February 27

Topics:

  • Laptop Lab
  • Advanced Laptop Lab

Readings:

Due:

Session 13: March 4

Topics:

  • Chapter 7: Fundamental Printers and Scanners
    • Describe the types of printers currently available
    • Describe the installation and configuration process for printers
    • Describe the types of scanners currently available
    • Describe the installation and configuration process for scanners
    • Identify and apply common preventative maintenance techniques for printers and scanners
    • Troubleshoot printers and scanners

Readings:

  • Chapter 7

Due:

  • Chapter 7 Online Assessment
  • Lab Reports: Laptop, Advanced Laptop

Session 14: March 6

Topics:

  • Printer Lab

Readings:

Due:

SPRING BREAK: March 11-15

  • No IHCC classes this week

Session 15: March 18

Topics:

  • Chapter 8: Fundamental Networks
    • Explain the principles of networking
    • Describe types of networks
    • Describe basic networking concepts and technologies
    • Describe the physical components of a network
    • Describe LAN topologies and architectures
    • Identify standards organizations
    • Identify ethernet standards
    • Explain OSI and TCP/IP data models
    • Describe how to configure a NIC and a modem
    • Identify names, purposes and characteristics of other technologies used to establish connectivity
    • Identify and apply common preventative maintenance techniques used for networks
    • Troubleshoot a network


Readings:

  • Chapter 8

Due:

Session 16: March 20

Topics:

Readings:

Due:

  • Chapter 8 Online Assessment

Session 17: March 25

Topics:

  • Chapter 9: Fundamental Security
    • Explain why security is important
    • Describe security threats
    • Identify security procedures
    • Identify common preventative maintenance techniques for security
    • Troubleshoot security
  • Chapter 16: Advanced Security
    • Outline security requirements based on customer needs
    • Select security components based on customer needs
    • Implement customer's security policy
    • Perform preventive maintenance on security
    • Troubleshoot security

Readings:

  • Chapter 9
  • Chapter 16

Due:

  • Chapter 9 Online Assessment

Session 18: March 27

Topics:

  • Basic Security Lab

Readings:

Due:

  • Chapter 16 Online Assessment

Session 19: April 1

Topics:

  • Chapter 10: Communication Skills
    • Explain the relationship between communication and troubleshooting
    • Describe good communication skills and professional behavior
    • Explain ethics and legal aspects of working with computer technology
    • Describe call center environment and technician responsibilities
  • Chapter 14: Advanced Printers and Scanners
    • Describe potential safety hazards and safety procedures associated with printers and scanners
    • Install and configure a local printer and scanner
    • Describe how to share a printer and a scanner on a network
    • Upgrade and configure printers and scanners
    • Describe printer and scanner preventive maintenance techniques
    • Troubleshoot printers and scanners

Readings:

  • Chapter 10
  • Chapter 14

Due:

  • Chapter 10 Online Assessment

Session 20: April 3

Topics:

  • Advanced Printer Lab

Readings:

Due:

  • Chapter 14 Online Assessment

Session 21: April 8

Topics:

  • Chapter 12: Advanced Operating Systems
    • Select the appropriate operating system based on customer needs
    • Install, configure, and optimize and operating system
    • Describe how to upgrade operating systems
    • Describe preventive maintenance procedures for operating systems
    • Troubleshoot operating systems

Readings:

  • Chapter 12

Due:

  • Online Final Exam (Ch 1-10) OPEN TBD
  • Practice Final Exam (Ch 1-10) DUE April 8 for 10 Points Participation
  • All lab reports you have not yet turned in up through the Basic Security Lab are due today in class!

Session 22: April 10

Topics:

  • Advanced Windows XP Lab

Readings:

Due:

  • Chapter 12 Online Assessment

Session 23: April 15

Topics:

  • About the A+ certification
  • Windows 7
  • Operating Systems Fundamentals

Readings:

  • Chapter 11: Advanced Personal Computers
  • Windows 7 Supplementary Material

Due:

  • Chapter 11 Online Assessment

Session 24: April 17

Topics:

  • Windows 7 Lab

Readings:

Due:

  • Windows 7 Online Assessment

Session 25: April 22

Topics:

  • Chapter 15: Advanced Networks
    • Identify potential safety hazards and implement proper safety procedures related to networks
    • Design a network based on the customer's needs
    • Determine the components for your customer's network
    • Implement the customer's network
    • Upgrade the customer's network
    • Describe installation, configuration, and management of a simple mail server
    • Describe preventive maintenance procedures for networks
    • Troubleshoot the network

Readings:

  • Chapter 15

Due:

Session 26: April 24

Topics:

  • Advanced Networking Lab

Readings:

Due:

  • Chapter 15 Online Assessment

Session 27: April 29

Topics:

  • Review for A+ Certification
  • Take MTA Operating Systems Fundamentals

Readings:

Due:

  • A+ Certification Practice Test (10 Participation Points)

Session 28: May 1

Topics:

  • Review for final exams

Readings:

Due:

Session 29: May 6

Topics:

  • In-Class Skills Based Exam

Readings:

Due:

Session 30: May 8

Topics:

  • In-Class Skills Based Exam (Continued)

Readings:

Due:

  • All Remaining Labs/Homework

Session 31: FINAL EXAM WEEK

Topics:

Readings:

Due:

  • Online Final Exam (Ch 11-16) DATE TBD
  • Cisco Online Course Feedback (5 Participation Points)
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