ITC VPN Instructions

Some ITC lab equipment can be accessed via VPN connection to ITCnet.

Prerequisites

• You must have an ITC domain account (contact your instructor for more information)
• Your domain account must have VPN access enabled (contact your instructor for more information)
• You must have a system which is supported by OpenVPN

Installation

On Windows Systems

Files

You will need to download an OpenVPN client for your system. If you are using a 64-bit system you MUST use a 64-bit client, 32-bit systems must use a 32-bit client. It is suggested that you use the latest version (2.3.2) unless you have problems in which case you may want to try the 2.2.2 version (only available in 32-bit).

• OpenVPN 2.3.2 32-bit
• OpenVPN 2.3.2 64-bit
• OpenVPN 2.2.2 32-bit

You will also need the ITC OpenVPN configuration and certificate files.

Installation Steps

1. Install the OpenVPN client software. Make a note of the installation directory (e.g. C:\Program Files\OpenVPN)
   • Note: This installation will require administrative privileges as network drivers are being modified.
   • Note: Installation of the TAP network driver will temporarily cause your network connection to drop during the installation process. You may be notified of this with a warning dialog box during the install.
2. Unpack the ITC OpenVPN configuration and certificate files to the config directory inside of the OpenVPN installation directory (e.g. C:\Program Files\OpenVPN\config). You should end up with an "IHCC-ITC" subdirectory with a few files in it inside of the config directory.
   • Note: Depending on your version of Windows you may need to have administrative permissions and/or confirm that you want to modify files in order to manipulate files inside of the C:\Program Files\ directory.
3. Your installation is now complete and you should be able to launch OpenVPN and connect following the instructions in the connection section of this document.

Other Operating Systems

If OpenVPN has a client available for your OS you should be able to use it to connect. Clients are available for at least Mac, Linux, and Android. In addition to the client software for your OS you will need the ITC OpenVPN configuration and certificate files. The ITC lab assistant MAY be able to provide assistance getting clients operational on alternative platforms but be aware it will probably require some trial and error on your part.