Franske ITC-2000 Assignments

Labs

You are responsible for completing ALL of these labs. You must submit a lab report for each topic/chapter (you should combine multiple labs from the chapter/topic into a single report). If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report is worth up to 20 points. This falls into the Labs/Homework category of your course grade.

1. PC Disassembly/Reassembly Labs
   • 1.3.2.2 Lab - Disassemble a Computer
   • 2.1.2.5 Lab - Install the Power Supply
   • 2.1.3.10 Lab - Install the Motherboard in a Computer
   • 2.1.4.7 Lab – Install the Drives
   • 2.1.5.6 Lab - Install Adapter Card
   • 2.1.7.4 Lab - Install Internal Cables
   • 2.1.7.8 Lab - Install the Front Panel Cables
   • 2.1.7.11 Lab – Complete the Computer Assembly
2. Chapter 3 Labs
   • 3.1.1.6 Lab - Investigate BIOS or UEFI Settings
   • 3.1.2.5 Lab - Search for BIOS or UEFI Firmware Updates
   • 3.1.2.6 Lab - Install Windows
     • NOTE: Make sure your computer is NOT connected to the Internet while Windows is being installed so that you can create a local account instead of being forced to use a Microsoft account!
     • NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
   • 3.1.2.7 Lab - Install Third-Party Software in Windows
3. Chapter 4 Labs
   • 4.2.3.6 Lab – Troubleshoot Hardware Problems
4. Chapter 6 Labs
   • 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
   • 6.1.3.10 Lab - Configure a Wireless Network
   • 6.1.4.8 Lab - Configure Firewall Settings
   • 6.2.2.5 Lab - Troubleshoot Network Problems
5. Chapter 8 Labs
   • 8.3.1.3 Lab - Install a Printer in Windows
   • 8.4.1.3 Lab - Share a Printer in Windows
   • 8.5.3.2 Lab - Perform Preventive Maintenance on a Laser Printer
   • Lab Setup and Connect to Network Printers
6. Chapter 9 Labs
   • 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
     • NOTE: Before you create your VM please make sure that VirtualBox is set to save VMs into a folder on the D:\ drive that contains the semester and year in the folder name such as D:\bfranske-fa17\
     • NOTE: Change the network jack your PC is plugged into at your desk to the "ITC network" (the GREEN network jack in B107). Make sure to change it back to the "Campus" connection (the RED network jack in B107) before you leave!
     • NOTE: The Ubuntu installation ISO image file is located in the D:\CNT Files folder. The version of Ubuntu in this folder may be newer than the version listed in the lab
     • NOTE: Set your virtual machine to use at least 2 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
     • NOTE: Make sure to set your virtual machine to use bridged networking before starting it
     • If you have time you may want to try a different distribution of Linux to see what is the same and what's different. The D:\CNT Files folder should contain some others such as Linux Mint or Debian you can try as well. Just setup a new virtual machine for each one you would like to try.
     • Don't forget to change the network jack your PC is plugged into at your desk back to the "Campus" connection (the RED network jack in B107) before you leave!
7. Chapter 10 Labs
   • 10.3.1.1 Lab - Windows Installation
     • NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive.
     • NOTE: Make sure your computer is NOT connected to the Internet while Windows is being installed so that you can create a local account instead of being forced to use a Microsoft account!
     • NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
   • 10.2.1.8 Lab - Create a Partition in Windows
     • NOTE: Do this lab AFTER the Windows Installation lab!
   • 10.3.1.4 Lab - Finalize the Windows Installation
8. Chapter 11 Labs
   • 11.1.2.10 Lab - Explore the Windows Desktop
   • 11.1.3.4 Lab - Work with Task Manager
   • 11.1.4.11 Lab - Working with File Explorer
   • 11.2.1.5 Lab - Explore Control Panel Categories
   • 11.2.2.3 Lab - User Accounts
   • 11.2.3.5 Lab - Configure Browser Settings
   • 11.2.5.8 Lab - Manage Virtual Memory
   • 11.2.6.2 Lab - Use Device Manager
   • 11.2.7.4 Lab - Region and Language Options
   • 11.3.1.11 Lab - Monitor and Manage System Resources
   • 11.3.2.7 Lab - System Utilities
   • 11.3.2.8 Lab - Manage System Files
   • 11.3.3.8 Lab - Hard Drive Maintenance
   • 11.3.4.6 Lab - Install Third-Party Software
   • 11.4.1.5 Lab - Work in the Windows Command Shell
   • 11.4.2.7 Lab - File System Commands
   • 11.4.3.2 Lab - Disk CLI Commands
   • 11.4.4.2 Lab - Task and System CLI Commands
   • 11.4.5.3 Lab - Other Useful Commands
   • 11.5.2.4 Lab - Share Resources
   • 11.5.4.2 Lab - Connect and Test the Wireless Connection
   • 11.5.6.2 Lab - Windows Remote Desktop and Assistance
   • 11.6.1.2 Lab - Manage the Startup Folder
   • 11.6.1.5 Lab - Schedule a Task using the GUI and the Command Line
   • 11.6.2.4 Lab - System Restore and Hard Drive Backup
   • 11.7.3.2 Lab - Troubleshoot Operating System Problems
9. Chapter 12 Labs
   • Check out an Android tablet from your instructor.
   • The access PIN on the tablets is "1 2 3 4"
   • 12.1.2.2 Lab - Working with Android
   • 12.1.4.4 Lab - Mobile Device Features
   • 12.2.1.2 Lab – Passcode Locks
     • Make sure you set the PIN back to "1 2 3 4" when you are done with the lab if you have changed it!
   • 12.4.2.4 Lab - Troubleshoot Mobile Devices
10. Chapter 13 Labs
    • 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
    • 13.3.2.5 Lab - Configure Windows Local Security Policy
    • 13.3.3.6 Lab - Configure Users and Groups in Windows
    • 13.3.4.6 Lab - Configure Windows Firewall
    • 13.5.2.2 Lab - Document Customer Information in a Work Order
11. Chapter 14 Labs
    • 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
    • 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
    • 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
    • 14.4.1.7 Lab - Remote Technician - Fix a Security Problem
    • 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux

Homework

Any homework assigned in the course will go here. This falls into the Labs/Homework category of your course grade. Remember, for homework assignments turn in the actual pages from your lab book or printouts from the curriculum and not a lab report. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.

• Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the NetSpace site. See forum posting page for details. (up to 10 points each chapter based on quality)

Participation Activities

Any participation activities completed in the course will go here. This falls into the participation category of your course grade.

• Attend at least two Student Success Day presentations and bring proof of attendance (10 points)
• Meet with an academic advisor (10 points for meeting)
• Complete a program/degree plan (10 points for completing)
• Complete the online pretest exam (10 points for attempting)
• Complete the online course feedback form (5 points for completing)
• Complete the online practice final exam (10 points for attempting)
• Complete the Checkpoint exam (10 points for attempting)
• Compete the A+ Cert Practice Exam #1 (10 points for attempting)
• Compete the A+ Cert Practice Exam #2 (10 points for attempting)
• Professionalism Exercise (20 points)
  • For this activity you EACH need to write and submit at least two additional scenarios (and practice them with your partner) like the ones you were given to practice in class. These two scenarios should be submitted through the NetSpace site just like you typically submit lab reports.
  • For this activity you must also work with a partner to role-play the four scenarios you are given (two for each of you to be the help desk analyst, two for each of you to be the customer) plus you need to role-play the two additional scenarios you each make up.

Unit Assessments

You are responsible for completing the online exam associated with each chapter in the course through the NetSpace website. This category will also include periodic checkpoint exams covering a group of chapters.

• Chapter 1 Exam
• Chapter 2 Exam
• Chapter 3 Exam
• Chapter 4 Exam
• Certification Checkpoint Exam #1 (Chapters 1 - 4)
• Chapter 5 Exam
• Chapter 6 Exam
• Certification Checkpoint Exam #2 (Chapters 5 - 6)
• Chapter 7 Exam
• Chapter 8 Exam
• Certification Checkpoint Exam #3 (Chapters 7 - 8)
• Chapter 9 Exam

Other

You are also responsible for completing these things, see the course syllabus for category and weighting information.

• Online Final Exam
• Skills Final Exam

Skills Final Exam

The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios.

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