Franske CNT-2722 FA12 Schedule

Information Technology & Careers

Building the Foundation to IP Telephony CNT-2722 - 3 credits Instructor: Dr. Ben Franske Term: Fall 2012 (8/29/2012-12/19/2012) Meetings: W 6:00pm-9:50pm Location: B144

This schedule provides an outline of the topics expected to be covered in this course as well as the readings and assignments due each week. Topics and readings may change in which case you will be notified in class or by e-mail and the latest version of this document is always available from the course wiki. Please have all readings completed prior to the start of each class and be prepared to take part in the discussion. Unless otherwise noted online quizzes and exams are due at 11:59pm on the date indicated.

Session 1: August 29

Topics:

• Course Syllabus & Schedule
• Account Setup & Enrollment on CNT CLASS Server
• General Introduction to VoIP

Readings:

Due:

Session 2: September 5

Topics:

• Chapter 1: Traditional Voice Versus Unified Voice
• Chapter 2: Understanding the Pieces of Cisco Unified Communications
• Lab Time

Readings:

• Chapter 1
• Chapter 2

Due:

• Chapter 1 Questions
• Chapter 2 Questions

Session 3: September 12

Topics:

• Chapter 3: Understanding the Cisco IP Phone Concepts & Registration
• Lab Time

Readings:

• Chapter 3

Due:

• Chapter 1 Assessment
• Chapter 2 Assessment
• Chapter 3 Questions

Session 4: September 19

Topics:

• Chapter 4: Getting Familiar with CME Administration
• Chapter 5: Managing Endpoint and End Users with CME

Readings:

• Chapter 4
• Chapter 5

Due:

• Chapter 3 Assessment
• Chapter 4 Questions
• Chapter 5 Questions

Student Success Day: September 26

Topics:

• ITC Help Center
• Lab Time

Readings:

Due:

Session 5: October 3

Topics:

• Chapter 6: Understanding the CME Dial Plan

Readings:

• Chapter 6

Due:

• Chapter 4 Assessment
• Chapter 5 Assessment
• Chapter 6 Questions

Session 6: October 10

Topics:

• Chapter 7: Configuring Cisco Unified CME Voice Productivity Features

Readings:

• Chapter 7

Due:

• Chapter 6 Assessment
• Chapter 7 Questions

Session 7: October 17

Topics:

• Chapter 15: Troubleshooting CME

Readings:

• Chapter 15

Due:

• Chapter 7 Assessment
• Chapter 15 Questions

Session 8: October 24

Topics:

• Chapter 8: Administrator and End-User Interfaces
• Chapter 9: Messaging Endpoints and End Users in CUCM

Readings:

• Chapter 8
• Chapter 9

Due:

• Chapter 7 Assessment
• Chapter 8 Questions
• Chapter 9 Questions

Session 9: October 31

Topics:

• Chapter 10: Understanding CUCM Dial-Plan Elements and Interactions

Readings:

• Chapter 10

Due:

• Chapter 9 Assessment
• Chapter 10 Questions

Session 10: November 7

Topics:

• Chapter 11: Enabling Telephony Features with CUCM

Readings:

• Chapter 11

Due:

• Chapter 10 Assessment
• Chapter 11 Questions

Session 11: November 14

Topics:

• Chapter 12: Enabling Mobility Features in CUCM

Readings:

• Chapter 12

Due:

• Chapter 11 Assessment
• Chapter 12 Questions

Session 12: November 21

Topics:

• Chapter 13: Voicemail Integration with Cisco Unity Connection

Readings:

• Chapter 13

Due:

• Chapter 12 Assessment
• Chapter 13 Questions

Session 13: November 28

Topics:

• Chapter 14: Enabling Cisco Unified Presence Support

Readings:

• Chapter 14

Due:

• Chapter 13 Assessment
• Chapter 14 Questions

Session 14: December 5

Topics:

• Chapter 16: Management and Troubleshooting of Cisco Unified Communications Manager
• Chapter 17: Monitoring Cisco Unity Connection

Readings:

• Chapter 17
• Chapter 16

Due:

• Chapter 14 Assessment
• Chapter 16 Questions
• Chapter 17 Questions

Session 15: December 12

Topics:

• Skills-Based Final Exam

Readings:

Due:

• Chapter 16 Assessment
• Chapter 17 Assessment

Session 16: FINALS WEEK

Topics:

Readings:

Due:

• Online Final Exam