Franske CNT-2300-91 SU10 Schedule

Information Technology & Careers

PC Hardware And Software (A+) CNT-2300-91 - 3 credits Instructor: Dr. Ben Franske Term: Summer 2010 (6/8/2010-7/29/2010) Meetings: T Th 6:00pm-9:20pm Location: B142

This schedule provides an outline of the topics expected to be covered in this course as well as the readings and assignments due each week. Topics and

readings may change in which case you will be notified in class or by e-mail and the latest version of this document is always available from the course

wiki. Please have all readings completed prior to the start of each class and be prepared to take part in the discussion. Unless otherwise noted online

quizzes and exams are due at 11:59pm on the date indicated.

Session 1: June 8

Topics:

• Course Syllabus and Schedule
• Cisco Networking Academy Demonstration
• Chapter 1: Introduction to the Personal Computer
  • Explain IT industry certifications
  • Describe a computer system
  • Identify the names, purposes, and characteristics of cases and power supplies
  • Identify the names, purposes, and characteristics of internal components
  • Identify the names, purposes, and characteristics of ports and cables
  • Identify the names, purposes, and characteristics of input devices
  • Identify the names, purposes, characteristics of output devices
  • Explain system resources and their purposes

Readings:

Due:

Session 2: June 10

Topics:

• Chapter 2: Safe Lab Procedures and Tool Use
  • Explain the purpose of safe working conditions and procedures
  • Identify tools and software used with personal computer components and their purposes
  • Implement proper tool use

• Chapter 3 Computer Assembly - Step by Step
  • Open the case
  • Install the power supply
  • Attach the components to the motherboard and install the motherboard
  • Install internal drives
  • Install drives in external bays
  • Install adapter cards
  • Connect all internal cables
  • Re-attach the side panels and connect external cables to the computer
  • Boot the computer for the first time

• PC Disassembly Lab

Readings:

• Chapter 1
• Chapter 2
• Chapter 3

Due:

Session 3: June 15

Topics:

• Chapter 4: Basics of Preventative Maintenance and Troubleshooting
  • Explain the purpose of preventative maintenance
  • Identify the steps of the troubleshooting process
• Boot/BIOS Lab
• Advanced BIOS Lab
• Maintenance and Troubleshooting Lab

Readings:

• Chapter 4

Due:

• Chapter 1 Online Assessment
• Chapter 2 Online Assessment

Session 4: June 17

Topics:

• Chapter 5: Fundamental Operating Systems
  • Explain the purpose of an operating system
  • Describe and compare operating systems to include purpose, limitations, and compatibilities
  • Determine operating system based on customer needs
  • Install an operating system
  • Navigate a GUI (Windows)
  • Identify and apply common maintenance techniques for operating systems
  • Troubleshoot operating systems

Readings:

• Chapter 5

Due:

• Chapter 3 Online Assessment

Session 5: June 22

Topics:

• Windows XP Installation Lab

Readings:

Due:

Session 6: June 24

Topics:

• Chapter 6: Fundamental Laptops and Portable Devices
  • Describe laptops and other portable devices
  • Identify and describe the components of a laptop
  • Compare and contrast desktop and laptop components
  • Explain how to configure laptops
  • Compare the different mobile phone standards
  • Identify common preventive maintenance techniques for laptops and portable devices
  • Describe how to troubleshoot laptops and portable devices
• Laptop Lab
• Chapter 13: Advanced Laptops and Portable Devices
  • Describe wireless communication methods for laptops and portable devices
  • Describe repairs for laptops and portable devices
  • Select laptop components
  • Describe preventive maintenance procedures for laptops
• Advanced Laptop Lab

Readings:

• Chapter 6

• Chapter 13

Due:

• Chapter 5 Online Assessment

Session 7: June 29

Topics:

• Chapter 7: Fundamental Printers and Scanners
  • Describe the types of printers currently available
  • Describe the installation and configuration process for printers
  • Describe the types of scanners currently available
  • Describe the installation and configuration process for scanners
  • Identify and apply common preventative maintenance techniques for printers and scanners
  • Troubleshoot printers and scanners

• Printer Lab

Readings:

• Chapter 7

Due:

• Chapter 6 Online Assessment
• Chapter 13 Online Assessment

Session 8: July 1

Topics:

• Chapter 8: Fundamental Networks
  • Explain the principles of networking
  • Describe types of networks
  • Describe basic networking concepts and technologies
  • Describe the physical components of a network
  • Describe LAN topologies and architectures
  • Identify standards organizations
  • Identify ethernet standards
  • Explain OSI and TCP/IP data models
  • Describe how to configure a NIC and a modem
  • Identify names, purposes and characteristics of other technologies used to establish connectivity
  • Identify and apply common preventative maintenance techniques used for networks
  • Troubleshoot a network

Readings:

• Chapter 8

Due:

• Chapter 7 Online Assessment

Session 9: July 6

Topics:

• Basic Networking Lab

Readings:

Due:

Session 10: July 8

Topics:

• Chapter 9: Fundamental Security
  • Explain why security is important
  • Describe security threats
  • Identify security procedures
  • Identify common preventative maintenance techniques for security
  • Troubleshoot security

• Chapter 16: Advanced Security
  • Outline security requirements based on customer needs
  • Select security components based on customer needs
  • Implement customer's security policy
  • Perform preventive maintenance on security
  • Troubleshoot security

• Basic Security Lab

Readings:

• Chapter 9
• Chapter 16

Due:

• Chapter 8 Online Assessment

Session 11: July 13

Topics:

• Chapter 10: Communication Skills
  • Explain the relationship between communication and troubleshooting
  • Describe good communication skills and professional behavior
  • Explain ethics and legal aspects of working with computer technology
  • Describe call center environment and technician responsibilities

• Chapter 14: Advanced Printers and Scanners
  • Describe potential safety hazards and safety procedures associated with printers and scanners
  • Install and configure a local printer and scanner
  • Describe how to share a printer and a scanner on a network
  • Upgrade and configure printers and scanners
  • Describe printer and scanner preventive maintenance techniques
  • Troubleshoot printers and scanners

• Advanced Printer Lab

Readings:

• Chapter 10
• Chapter 14

Due:

• Chapter 9 Online Assessment
• Chapter 16 Online Assessment

Session 12: July 15

Topics:

• Chapter 12: Advanced Operating Systems
  • Select the appropriate operating system based on customer needs
  • Install, configure, and optimize and operating system
  • Describe how to upgrade operating systems
  • Describe preventive maintenance procedures for operating systems
  • Troubleshoot operating systems

• Advanced Windows XP Lab

Readings:

• Chapter 12

Due:

• Chapter 10 Online Assessment
• Chapter 14 Online Assessment
• Online Final Exam (Ch 1-10) OPEN 3:59pm-11:59pm TODAY
• Online Final Exam (Ch 1-10) OPEN 2:00pm-10:00pm SUNDAY 7/18

Session 13: July 20

Topics:

• About the A+ certification
• Wiki page creation and editing

Readings:

• Chapter 11: Advanced Personal Computers
  • Give an overview of field, remote, and bench technician jobs
  • Explain safe lab procedures and tool use
  • Describe situations requiring replacement of computer components
  • Upgrade and configure personal computer components and peripherals
  • Identify and apply common preventative maintenance techniques for personal computer components
  • Troubleshoot computer components and peripherals

Due:

• Chapter 11 Online Assessment
• Chapter 12 Online Assessment

Session 14: July 22

Topics:

• Chapter 15: Advanced Networks
  • Identify potential safety hazards and implement proper safety procedures related to networks
  • Design a network based on the customer's needs
  • Determine the components for your customer's network
  • Implement the customer's network
  • Upgrade the customer's network
  • Describe installation, configuration, and management of a simple mail server
  • Describe preventive maintenance procedures for networks
  • Troubleshoot the network

• Advanced Networking Lab

Readings:

• Chapter 15

Due:

Session 15: July 27

Topics:

• In-Class Skills Based Exam

Readings:

Due:

• Online Final Exam (Ch 11-16) OPEN 3:59pm-11:59pm TODAY ONLY

Session 16: July 29

Topics:

• In-Class Skills Based Exam (Continued)

Readings:

Due:

• Chapter 15 Online Assessment
• Online Course Feedback
• All Labwork
• CNT Project(s)