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Franske ITC-2480 Lab 5

2024-02-21T22:05:59Z

BenFranske: /* Set a static IP */

=Introduction=
In this lab you will perform the following tasks:
*Learn about static network configuration of Debian Linux systems
*Install '''[https://www.php.net PHP]'''
*Install '''[https://www.php.net MariaDB]''' on your server, this is an open-source MySQL alternative
*Experiment with websites and databases
*Explore the standard log files on your system.

You will be introduced to the following commands:

*'''[https://linux.die.net/man/8/ifup ifup]'''
*'''[https://linux.die.net/man/8/ifdown ifdown]'''
*'''[https://linux.die.net/man/8/ping ping]'''
*'''[https://linux.die.net/man/8/shutdown shutdown]'''
*'''[https://www.commandlinux.com/man-page/man8/a2dissite.8.html a2ensite]'''
*'''[https://www.commandlinux.com/man-page/man8/a2dissite.8.html a2dissite]'''
*'''[https://linux.die.net/man/1/wget wget]'''
*'''[https://linux.die.net/man/1/zcat zcat]'''
*'''[https://linux.die.net/man/8/service service]'''
*'''[https://linux.die.net/man/1/tail tail]'''

You will also use the following MySQL (MariaDB) commands:

*'''[https://mariadb.com/kb/en/use USE]'''
*'''[https://mariadb.com/kb/en/show SHOW]'''
*'''[https://mariadb.com/kb/en/select SELECT]'''
*'''[https://mariadb.com/kb/en/drop-database DROP database]'''

=Lab Procedure=
==Prerequisites==
# Open an SSH console to your Linux system using the PuTTY software, login with your standard user account
# Make a note of the static IP address information for your particular system in the table below, it is based on the system name identification letter in vmWare. These IP addresses will ONLY be valid in the ITC vmWare Linux class subnet. If you are working on a local VirtualBox system you will need to select an available static IP from the correct subnet for your system or skip the static IP addressing section. All vmWare systems will use a gateway address of 172.17.50.1 and a subnet mask of 255.255.254.0 with two nameservers 172.17.139.11 and 172.17.139.111
{| {{table}}
| align="center" style="background:#f0f0f0;"|'''System ID'''
| align="center" style="background:#f0f0f0;"|'''Static IP'''
|-
| A||172.17.50.11
|-
| B||172.17.50.12
|-
| C||172.17.50.13
|-
| D||172.17.50.14
|-
| E||172.17.50.15
|-
| F||172.17.50.16
|-
| G||172.17.50.17
|-
| H||172.17.50.18
|-
| I||172.17.50.19
|-
| J||172.17.50.20
|-
| K||172.17.50.21
|-
| L||172.17.50.22
|-
| M||172.17.50.23
|-
| N||172.17.50.24
|-
| O||172.17.50.25
|-
| P||172.17.50.26
|-
| Q||172.17.50.27
|-
| R||172.17.50.28
|-
| S||172.17.50.29
|-
| T||172.17.50.30
|-
| U||172.17.50.31
|-
| V||172.17.50.32
|-
| W||172.17.50.33
|-
| X||172.17.50.34
|-
| Y||172.17.50.35
|-
| Z||172.17.50.36
|-
| AA||172.17.50.37
|-
| AB||172.17.50.38
|-
| AC||172.17.50.39
|-
| AD||172.17.50.40
|}

==Set a static IP==
'''''[https://www.youtube.com/watch?v=VcPA6gJ0Ohw&feature=youtu.be Video Tutorial - Setting a Static IP Address]'''''

: An important first step is to learn how to differentiate between network interfaces. Take a look at [https://www.freedesktop.org/wiki/Software/systemd/PredictableNetworkInterfaceNames/ this site] and [https://github.com/systemd/systemd/blob/master/src/udev/udev-builtin-net_id.c#L20 this site] to understand how network interface names in Debian 9 and later are identified.
<ol>
<li>Set a static IP for your server</li>
* Using your text editor of choice, open up the file ''/etc/network/interfaces''
* Notice how it is currently set to dhcp for the ''ens192'' interface.
* To set a static IP, you will need to change ''iface ens192 inet dhcp'' to ''iface ens192 inet static''.
* Now, under the iface line you just edited, you will need to enter the address, netmask, and gateway for the static network.
:''' Reminder: it is common practice to indent (tab) static network configuration information in the interfaces file.
'' Note: Your configuration should be similar to this:
<pre>allow-hotplug ens192
iface ens192 inet static
address xxx.xxx.xxx.xxx
netmask 255.255.254.0
gateway 172.17.50.1
dns-nameservers 172.17.139.11 172.17.139.111</pre>
:''NOTE: The CIDR mask for this network is a /23 so the subnet mask is 255.255.255.'''254'''.0
* Now save the file, and exit your file editor.
<li>Apply your static IP address</li>
* Now we are going to apply the static IP change. Try using '''ip address show''' to view your active configuration now and you should see that your old address is still active.
:''NOTE: You should only make network configuration changes when you have physical access to a machine. This way, if you mess up your configuration you will be able to fix it from a local console.''' If you lose working SSH access to your system after making these changes you'll need to connect in through the NetLab console interface (which is equivalent to physical access) and find and correct your configuration issues.
* Using the '''ifdown''' and '''ifup''' command, we are going to restart the network interface, this step is required to apply the change.
:'' Note: A good method to watch this change is to have to ping windows open on your local machine ping both your old IP address and your new IP address with a '''ping 172.17.50.xx -t''' this will allow you to see how quickly the change will happen. The first image below is with the DHCP address, the second is after the static address is applied.
:[[File:Lab5_ping_ifup_ifdown.png|link=https://wiki.ihitc.net/mediawiki/images/2/2f/Lab5_ping_ifup_ifdown.png|500px]]
:[[Media:Lab5_ping_ifup_ifdown.png|Click here for a larger image]]
* In a SSH terminal, run '''sudo ifdown ens192 && sudo ifup ens192'''. Notice the two ''&&'' symbols. This tells the Linux shell that it should run the second command right after the first. If we do not define this, then we would be left with a machine that has its networking turned off.
: <code>sudo ifdown ens192 && sudo ifup ens192</code>
'' Note: you will lose your SSH connection because the IP your SSH session is connected to is no longer in use by your VM.
* At this point, your machine should now be using a static address. You may receive an error message indicating that an address cannot be assigned which is related to your old DHCP address still being on the interface as well. Use '''ip address show''' to verify the new IP address is assigned to the interface.
<li>Verify the new static IP address</li>
* Used a '''ping''' command from your local PC to try pinging both the old DHCP address as well as your new static address of your VM.
* Once you have verified the VM is responding on the new static IP address reboot the system to ensure the old DHCP address is removed by restarting your VM with '''sudo shutdown -r now''' Note you will lose your SSH connection because the IP your SSH session is connected to is no longer in use by your VM.
<li>Reconnect through SSH to your new IP address and verify it is now applied using the '''ip address show''' command.</li>
</ol>

==Install PHP & MySQL/MariaDB==

'''''[https://www.youtube.com/watch?v=Az0qtg4LSjA&feature=youtu.be Video Tutorial - Install PHP and MySQL MariaDB]'''''
<ol>
<li>Install packages</li>
:* Using '''apt''', install the ''php'' and ''mariadb-server'' packages as well as the ''php-mysql'' package which provides the link between php and mysql and the ''libapache2-mod-php'' package which provides a copy of PHP which allows the Apache webserver to run website PHP scripts.
'' Note: Remember to do an '''apt update''' before installing packages to make sure you get the latest versions
'' Note: Maria-DB is a fully compatible replacement for MySQL that isn't controlled by Oracle.
* After the dependencies are found, go ahead and accept them to continue the install.
<li> After the install is complete, '''cd''' to ''/var/www/html'' which is the root directory of your webserver and so where all website files are served from.</li>
<li> In order to fully enable the PHP-MySQL module you should restart your Apache webserver. You don't need to restart your entire system to do this. Do some research on the "apache2ctl" or the "service apache2" commands which can be used to do this.
<li> At this point we will test to verify that php is working properly with Apache. Create a new file named ''phptest.php'', and then open it in a text editor.</li>
: '' Note: you may have to use sudo to create and edit files in this directory. as your standard user account may not have privilidges to create and edit files in this directory.
:<code>sudo touch phptest.php</code>
:<code>sudo nano phptest.php</code>
<li>Enter the following into the file:
<pre><?php
phpinfo();
?></pre></li>
<li>Now save the file, and on your local machine go to xxx.xxx.xxx.xxx/phptest.php in a web browser where xxx.xxx.xxx.xxx is your VM's static IP. You should now be on a page that shows your PHP Version, and system information.</li>
:[[File:Lab5_php_info.png|500px]]
:[[Media:Lab5_php_info.png|Click here for a larger image]]
<li>Use the "View Source" option in your browser to see what the HTML source code is for the page you're viewing is. Is it the same or different than the .php file you created? Why? How is this different than a standard .html file?</li>
:[[File:Lab5_php_info_devtab.png|500px]]
:[[Media:Lab5_php_info_devtab.png|Click here for a larger image]]
</ol>

==Experiment with Website PHP==

'''''[https://www.youtube.com/watch?v=m_sUrt_quX4&feature=youtu.be Video Tutorial - Experiment with Website PHP]'''''
<ol>
<li> Explore Apache symlinks</li>
:In a previous lab we learned about editing the ''/var/www/index.html'' file to change the default web page displayed by your server. In a future lab you will install some PHP/MySQL based software which powers many Internet sites with forums, blogs, etc. Before we can do that we need to learn a little more about PHP and about databases. Like most software on Linux the Apache webserver configuration files are stored in the ''/etc'' directory. Specifically, you can find several of them which work together and are called from each other in ''/etc/apache2/'' take a look in the ''/etc/apache2/sites-enabled/'' directory. See how symlinks are used to point to configuration files which actually reside in the ''/etc/apache2/sites-available/'' directory? This allows us to turn off and on various sites by creating or removing a symlink rather than by deleting the actual configuration file, a handy thing if we just want to temporarily disable a site. In fact Apache provides a utility to automatically add and remove these links called '''a2ensite''' and '''a2dissite'''. Check the '''man''' pages for these commands to see how they work.
<li>Explore '''/etc/apche2/sites-enabled'''</li>
:As you might have guessed the default site for your system is configured by the file linked to at ''/etc/apache2/sites-enabled/000-default'' If you open this file in your favorite text editor you will see a series of what Apache calls "directives" which explain how the webserver should function, what port it should listen on, where the website files will reside (''/var/www/html''), etc.
:'' NOTE: Going into all of the different Apache directives is outside of the scope of this course but you will find a lot of documentation about them on the Internet.
<li>Explore the Apache configuration files in Webmin</li>
:In addition to configuring Apache directly through it's configuration files you can also configure it through an interface like Webmin which we installed in a previous lab. Bring up the Webmin configuration page for Apache and take a look at the settings for the default site. Note how the things you saw directly in the configuration file match up with what you see in Webmin. One of the things you may be interested in seeing is how the webserver knows to display the index.html file from a directory if it exists and no specific file is requested in the URL. Take a look on the "Directory Indexing" page for the default virtualhost and see if you can find this information. You'll notice that there is a list of files, not just index.html which the server will display.
:'' NOTE: You may need to refresh your Webmin modules or "scan for new modules" if you haven't done that since installing Apache and Webmin. Webmin scans your system for compatible server software packages (like Apache) when it is installed but needs to re-scan it's modules after you install new server software before you can configure it through Webmin.
<li>Expiriment with and learn PHP basics</li>
:In another section of this lab you created a basic ''phptest.php'' file and saw how the server executed the PHP code and turned it into an HTML page your browser could display. Because PHP offers an easy way to write web applications it powers much of the Internet. To prepare us for setting up some PHP applications in a future lab it will be helpful to know a little about how PHP scripts work. Read through the [http://www.w3schools.com/php/default.asp W3 Schools PHP Basics Tutorial] (PHP HOME through PHP RegeEx) and try creating some PHP scripts on your own Linux server like the examples given in the tutorial pages to see if you can get them to run, try modifying them a little bit and see what the results are. There are many great Internet resources devoted to understanding how to do things with PHP so take some time to see how this language can be easily integrated in websites. You should definitely be familiar with editing PHP files to change variables, echo statements, etc. work which are all skills you'll need when installing PHP based website software.
<li>Create your own PHP files</li>
:*Try writing some simple PHP scripts on your own using variables and echo statements and make them available through your webserver.
:*A good place to create these would be in your home directory, using your favorite text editor.
<li>Create your own "home" page by editing your ''index.html'' file located in the '''/var/www/html''' directory.</li>
:''NOTE: You will need to be familiar with the very basics of editing HTML files in order to create links, etc. If you haven't done this before there are many introductory HTML tutorials available online. A good starting place is [https://www.w3schools.com/html/html_basic.asp W3 Schools HTML Basics Examples]
:'' NOTE:It is importatnt to know that an '''html''' file must include the <!DOCTYPE HTML> tag. Additionally, you will notice that all tags have an opening tag and a closing tag. The information between the tags is what will have the features of the tag
:*Backup your ''index.html'' file by copying to a new file name.
:<code>sudo cp /var/www/html/index.html /var/www/html/index.html.bak</code>
:*Edit your ''index.html'' file (or create a new ''index.php'' file which will be loaded instead if it exists) so there is a list and links to the various scripts you have created as part of your PHP experimentation.
:* Open your index.html file in your favorite text editor,
:<code>sudo nano /var/www/html/index.html</code>
:*Since you have backed up the original index.html file I would edit this file to only include the basics.
<pre>
<!DOCTYPE HTML>
<html>
<body>
<h1>My ITC-2480 Server</h1>
This is a server on Pod-R in NetLab at 172.17.50.XX
 
Here are some of the Projects I am working on:
<a href="http://172.17.50.XX/phptest.php">PHP Version Information</a>
</body>
</html>
</pre>
:'' NOTE: Make sure to replace the XX in the IP with the IP address of your server.
:
:[[File:Lab5_basic_html.png|link=https://wiki.ihitc.net/mediawiki/images/2/29/Lab5_basic_html.png|500px]]
:[[Media:Lab5_basic_html.png|Click here for a larger image]]
:A first look for a basic page
:[[File:Lab5_initial_home.png|link=https://wiki.ihitc.net/mediawiki/images/9/92/Lab5_initial_home.png|500px]]
:[[Media:Lab5_initial_home.png|Click for a larger image]]
<li>Try to add additional features to your "home" page.</li>
:''NOTE: You may get some ideas of features you might like to add by looking at the original ''index.html'' file that we backed up in step 6 of this lab.
:*As you complete your labs consider what you can add to this page.
:*Add links to the PHP scripts you created
:*A few good chalanges would be to add a title, change font size, style or color.

</ol>

==Experiment with Databases==

'''''[https://www.youtube.com/watch?v=1zYXiWLoGdM&feature=youtu.be Video Tutorial - Experiment with Databases]'''''
<ol>
: In order to do really powerful things with a website we need a database where we can store dynamic content which can be queried to automatically build site pages from a template. One of the most common databases is an SQL database, and MySQL has long been the most prevalent Linux SQL software. These days MariaDB, which we installed, has been taking some MySQL marketshare because it is a community developed program instead of MySQL which is now owned by Oracle. The MariaDB software and MySQL software are essentially equivalent, especially for small sites/databases, and the same commands are used interchangeably including using the '''mysql''' command to access them. SQL itself is a standard language for interacting with a specific type of database called a relational database, we'll see why it's called a relational database in a minute. Each database is a collection of data stored in tables. You can think of a table as something like a spreadsheet with rows and columns, except we call the columns fields and the rows records (sometimes we actually call them rows too). The different tables are often related to one another, of course they are usually being used by the same web application, but usually the relationship goes deeper than that as we'll see in a little bit.
<li>Download a sample database</li>
: To jumpstart our exploration of databases we'll download a pre-built sample database with a few tables and many records already in it and import it into our MySQL database server. Download the employees database file [https://launchpad.net/test-db/employees-db-1/1.0.6/+download/employees_db-full-1.0.6.tar.bz2 employees_db-full-1.0.6.tar.bz2] (about 26MB) and get it into your home directory. Instead of using the '''links''' browser to do this or downloading to your computer and then pushing this large file back across the Internet with an SCP/SFTP client like FileZilla a better choice might be to learn about the '''wget''' program which can be used like "'''wget https://launchpad.net/test-db/employees-db-1/1.0.6/+download/employees_db-full-1.0.6.tar.bz2'''" to download the file into your current working directory.
<code>wget https://launchpad.net/test-db/employees-db-1/1.0.6/+download/employees_db-full-1.0.6.tar.bz2</code>
<li>Unpack the database file</li>
: Figure out how to use the '''tar''' program to unpack this .tar.bz2 file. Note that this file uses bz2 compression which takes longer to compress than gzip but can compress the files more. Once unpacked you should have an "employees_db" folder.
<li>Explore the files included with sample database</li>
: Inside the ''employees_db'' folder you should have a number of ''.sql'' script files and dump files which can be used to restore the database to your system.
:*Take a look at the ''employees.sql'' file, it's just a text file, which describes the format of the database.
:*Also take a look at the ''load_employees.dump'' file, also just a text file, which contains all of the records from the employees table of the database. :'' NOTE: there are 300,000 some employee records in this database so you probably don't want to just use '''cat''' to view these files as it could take a while to print them out to your screen. Using the '''less''' program would be a better choice as it will allow you to exit viewing the file by pressing q at any time.
<li>Open the MySQL (MariaDB) command line</li>
: We can interact with the MySQL/MariaDB server in many different ways. The first way we'll take a look at is through the command line '''mysql''' program. Run the "'''sudo mysql'''" command.
:'' NOTE: that we are running this command with system administrator permissions which allows us to log in to the MySQL server with database administrator permissions as well. The MySQL program actually stores it's own usernames and passwords as a MySQL database itself, you can create and modify these permissions from the mysql command line but we'll learn more about modifying them through the Webmin interface later.
:<code>sudo MySQL</code>
 
:[[File:Lab5_mariadb_cli.png|link=https://wiki.ihitc.net/mediawiki/images/4/4f/Lab5_mariadb_cli.png|500px]]
:[[Media:Lab5_mariadb_cli.png|Click here for a larger image]]
<li>Explore MySQL (MariaDB) Commands</li>
: MySQL has it's own command line language the you can use through the "mysql>" prompt you are now running. For example, if we want to see a list of databases on the system we can run "'''SHOW databases;'''" run the command and note the databases that already exist by default.
<code>SHOW databases;</code>
:'' NOTE: Each MySQL/MariaDB statement ends with a semicolon (;) if you do not put the semicolon at the end of the line the command will not execute when you press enter and you will be able to continue to add more commands to the statement before finishing with a semicolon. If you accidentally press enter without ending with a semicolon you can just enter a semicolon on the next line and press enter.
<li>Import the sample database</li>
: To import the employee database we can use the "'''source employees.sql;'''" command (assuming we were already working in the directory which contains the employees.sql file when we launched mysql. Import the employee database and verify the system now has an employees database.
<code>SOURCE employees.sql;</code>
<li>Use the employees database</li>
<code>USE employees;</code>
: If we want to see all of the tables in the employees database we must first select the database we want to work on using the "'''USE employees;'''" command.
<li>Explore the employee table</li>
: Use the "'''SHOW tables;'''" command to see a list of tables.
<code>SHOW tables;</code>
<li>View a list of employees in table</li>
: To see a list of all the records in a table we need to run a SELECT query "'''SELECT * from ''<tablename>'''''" like "'''SELECT * from employees'''" which will list all the records in the ''employees'' table of the employees database and display them.
<code>SELECT * from employees;</code>
 
:[[File:Lab5_mariadb_show_tables.png|link=https://wiki.ihitc.net/mediawiki/images/d/d5/Lab5_mariadb_show_tables.png|350px]]
:[[Media:Lab5_mariadb_show_tables.png|Click here for a larger image]]
:* Remember that we previously selected to USE the ''employees'' database, this will be remembered until we USE a different database. Try displaying the records in a couple of different tables like employees and departments.
:'' NOTE: The output can be broken by using CTRL-C on your local machine if you do not wish to wait for all of the records to be displayed.
:
: There is much more that we can do from the MySQL/MariaDB command line but that would be a whole class or more itself. The MySQL/MariaDB programs are well documented on the Internet and with these basic skills you should be able to figure out most of it. Remember, the vast majority of what you read about MySQL will also work in MariaDB and vice-versa.
<li>Explore the MySQL interface in Webmin
: Now that you have learned a bit about MySQL databases from the command line let's see how they look in the Webmin web management interface. Log back in to your Webmin interface through a browser on your host system.
:* Because MySQL was not installed when we first setup Webmin you need to "scan for new modules" first. Once that process has finished refresh the page to see that MySQL has been added to the server section of Webmin.
:* Take a look at the Webmin MySQL module and see how MySQL users and permissions are configured.
:* Try browsing through the ''employees'' database using the Webmin interface including viewing tables and records inside of the tables.
<li>Drop database and exit MySQL (MariaDB)</li>
:* Go back to your MySQL command line window and run the command "'''DROP DATABASE employees;'''" to delete the entire database.
:* Type "'''exit;'''" to quit the MySQL program and return to a Linux shell.

:'' NOTE: Obviously, the DROP command is one to be careful with as you can easily wipe out a huge database with one line!
</ol>

==View Logfiles==

'''''[https://www.youtube.com/watch?v=cxIOQF-eMy0&feature=youtu.be Video Tutorial - Tutorial 5 View Logfiles]'''''

<ol>
: Linux stores most of log files in the ''/var/log'' directory so change your working directory to ''/var/log''.
: Some log files are viewable by all users on the system but other log files may be restricted and you will need to use '''sudo''' to view them.
<li>View last 20 lines in '''/var/log/syslog'''</li>
:<code>tail -20 /var/log/syslog</code>
:[[File:Lab5_tail.png|link=https://wiki.ihitc.net/mediawiki/images/8/88/Lab5_tail.png|500px]]
:[[Media:Lab5_tail.png|Click here for a larger image]]
: Linux log files are typically standard text files and can be read with standard text file utilities like cat or less. One additional utility which comes in hand is the '''tail''' program which displays the last 10 lines (by default) of a text file and which can be configured to display more or less lines using a command like '''tail -20 /var/log/syslog''' which will display the last 20 lines of the main system log file. The manual page for the '''tail''' command contains additional information like how to use the ''-f'' option to view a log in realtime (exit with Ctrl-C).
<li>Save the tail output to a file</li>
: Often we may want to save the output from a '''tail''' command to share with others or document an issue. This can easily be done using redirection we learned in a previous lab. Experiment with how to save some tail commands. Keep in mind you may need to escalate privileges for some files to be redirected. Try the following:
: <code>sudo tail -20 /var/log/syslog > logtail.txt</code>
<li>Explore some other log files</li>
: Take a look at some of the log files on your system and see what kinds of information they contain specifically you should probably look at ''syslog'', ''auth.log'', ''kern.log'', ''apache2/access.log'', and ''apache2/error.log''
:* Use the tail command to explore these logs
: In order to prevent log files from completely filling your drive old log files are eventually rotated on the system and compressed and then finally deleted. Take a look at some of the rotated log files like ''/var/log/syslog.1'' or ''/var/log/kern.log.1'' which will contain slightly older log entries.
:'' Note: After the first rotated file other files are usually compressed with gzip. You can decompress and view these on the fly using the '''zcat''' program.
</ol>
==Checking Your Work==
<ol>
<li>Ping your assigned IP for your pod</li>
<ul>Your ping should return a response.</ul>
<li>Open a browser on your own PC and navigate to your IP address.</li>
<ul>Your custom link page should appear in your browser window.</ul>
<li>Check your home directory for the logtail.txt file you created.</li>
<ul>The logtail.txt file should be in your home directory.</ul>
<li> Automatically check your results by running this command:</li>
<code><nowiki>
curl https://raw.githubusercontent.com/mnjk-inver/Linux-2480-Rebuild/main/lab_05_test.py | python3
</nowiki></code>
</ol>
 
=Web App=
You can check your progress on any of the labs in the ITC-2480 course from a webapp from this link: 
[http://webcheck.itc2480.campus.ihitc.net webcheck.itc2480.campus.ihitc.net] 
You must be logged into the campus VPN to use this application.

Franske ITC-2480 Lab 5

2024-02-21T22:03:47Z

BenFranske: /* Prerequisites */

=Introduction=
In this lab you will perform the following tasks:
*Learn about static network configuration of Debian Linux systems
*Install '''[https://www.php.net PHP]'''
*Install '''[https://www.php.net MariaDB]''' on your server, this is an open-source MySQL alternative
*Experiment with websites and databases
*Explore the standard log files on your system.

You will be introduced to the following commands:

*'''[https://linux.die.net/man/8/ifup ifup]'''
*'''[https://linux.die.net/man/8/ifdown ifdown]'''
*'''[https://linux.die.net/man/8/ping ping]'''
*'''[https://linux.die.net/man/8/shutdown shutdown]'''
*'''[https://www.commandlinux.com/man-page/man8/a2dissite.8.html a2ensite]'''
*'''[https://www.commandlinux.com/man-page/man8/a2dissite.8.html a2dissite]'''
*'''[https://linux.die.net/man/1/wget wget]'''
*'''[https://linux.die.net/man/1/zcat zcat]'''
*'''[https://linux.die.net/man/8/service service]'''
*'''[https://linux.die.net/man/1/tail tail]'''

You will also use the following MySQL (MariaDB) commands:

*'''[https://mariadb.com/kb/en/use USE]'''
*'''[https://mariadb.com/kb/en/show SHOW]'''
*'''[https://mariadb.com/kb/en/select SELECT]'''
*'''[https://mariadb.com/kb/en/drop-database DROP database]'''

=Lab Procedure=
==Prerequisites==
# Open an SSH console to your Linux system using the PuTTY software, login with your standard user account
# Make a note of the static IP address information for your particular system in the table below, it is based on the system name identification letter in vmWare. These IP addresses will ONLY be valid in the ITC vmWare Linux class subnet. If you are working on a local VirtualBox system you will need to select an available static IP from the correct subnet for your system or skip the static IP addressing section. All vmWare systems will use a gateway address of 172.17.50.1 and a subnet mask of 255.255.254.0 with two nameservers 172.17.139.11 and 172.17.139.111
{| {{table}}
| align="center" style="background:#f0f0f0;"|'''System ID'''
| align="center" style="background:#f0f0f0;"|'''Static IP'''
|-
| A||172.17.50.11
|-
| B||172.17.50.12
|-
| C||172.17.50.13
|-
| D||172.17.50.14
|-
| E||172.17.50.15
|-
| F||172.17.50.16
|-
| G||172.17.50.17
|-
| H||172.17.50.18
|-
| I||172.17.50.19
|-
| J||172.17.50.20
|-
| K||172.17.50.21
|-
| L||172.17.50.22
|-
| M||172.17.50.23
|-
| N||172.17.50.24
|-
| O||172.17.50.25
|-
| P||172.17.50.26
|-
| Q||172.17.50.27
|-
| R||172.17.50.28
|-
| S||172.17.50.29
|-
| T||172.17.50.30
|-
| U||172.17.50.31
|-
| V||172.17.50.32
|-
| W||172.17.50.33
|-
| X||172.17.50.34
|-
| Y||172.17.50.35
|-
| Z||172.17.50.36
|-
| AA||172.17.50.37
|-
| AB||172.17.50.38
|-
| AC||172.17.50.39
|-
| AD||172.17.50.40
|}

==Set a static IP==
'''''[https://www.youtube.com/watch?v=VcPA6gJ0Ohw&feature=youtu.be Video Tutorial - Setting a Static IP Address]'''''

: An important first step is to learn how to differentiate between network interfaces. Take a look at [https://www.freedesktop.org/wiki/Software/systemd/PredictableNetworkInterfaceNames/ this site] and [https://github.com/systemd/systemd/blob/master/src/udev/udev-builtin-net_id.c#L20 this site] to understand how network interface names in Debian 9 and later are identified.
<ol>
<li>Set a static IP for your server</li>
* Using your text editor of choice, open up the file ''/etc/network/interfaces''
* Notice how it is currently set to dhcp for the ''ens192'' interface.
* To set a static IP, you will need to change ''iface ens192 inet dhcp'' to ''iface ens192 inet static''.
* Now, under the iface line you just edited, you will need to enter the address, netmask, and gateway for the static network.
:''' Reminder: it is common practice to indent (tab) static network configuration information in the interfaces file.
'' Note: Your configuration should be similar to this:
<pre>allow-hotplug ens192
iface ens192 inet static
address xxx.xxx.xxx.xxx
netmask 255.255.255.0
gateway 172.17.50.1
dns-nameservers 172.17.139.11 172.17.139.111</pre>
* Now save the file, and exit your file editor.
<li>Apply your static IP address</li>
* Now we are going to apply the static IP change. Try using '''ip address show''' to view your active configuration now and you should see that your old address is still active.
:''NOTE: You should only make network configuration changes when you have physical access to a machine. This way, if you mess up your configuration you will be able to fix it from a local console.''' If you lose working SSH access to your system after making these changes you'll need to connect in through the NetLab console interface (which is equivalent to physical access) and find and correct your configuration issues.
* Using the '''ifdown''' and '''ifup''' command, we are going to restart the network interface, this step is required to apply the change.
:'' Note: A good method to watch this change is to have to ping windows open on your local machine ping both your old IP address and your new IP address with a '''ping 172.17.50.xx -t''' this will allow you to see how quickly the change will happen. The first image below is with the DHCP address, the second is after the static address is applied.
:[[File:Lab5_ping_ifup_ifdown.png|link=https://wiki.ihitc.net/mediawiki/images/2/2f/Lab5_ping_ifup_ifdown.png|500px]]
:[[Media:Lab5_ping_ifup_ifdown.png|Click here for a larger image]]
* In a SSH terminal, run '''sudo ifdown ens192 && sudo ifup ens192'''. Notice the two ''&&'' symbols. This tells the Linux shell that it should run the second command right after the first. If we do not define this, then we would be left with a machine that has its networking turned off.
: <code>sudo ifdown ens192 && sudo ifup ens192</code>
'' Note: you will lose your SSH connection because the IP your SSH session is connected to is no longer in use by your VM.
* At this point, your machine should now be using a static address. You may receive an error message indicating that an address cannot be assigned which is related to your old DHCP address still being on the interface as well. Use '''ip address show''' to verify the new IP address is assigned to the interface.
<li>Verify the new static IP address</li>
* Used a '''ping''' command from your local PC to try pinging both the old DHCP address as well as your new static address of your VM.
* Once you have verified the VM is responding on the new static IP address reboot the system to ensure the old DHCP address is removed by restarting your VM with '''sudo shutdown -r now''' Note you will lose your SSH connection because the IP your SSH session is connected to is no longer in use by your VM.
<li>Reconnect through SSH to your new IP address and verify it is now applied using the '''ip address show''' command.</li>
</ol>

==Install PHP & MySQL/MariaDB==

'''''[https://www.youtube.com/watch?v=Az0qtg4LSjA&feature=youtu.be Video Tutorial - Install PHP and MySQL MariaDB]'''''
<ol>
<li>Install packages</li>
:* Using '''apt''', install the ''php'' and ''mariadb-server'' packages as well as the ''php-mysql'' package which provides the link between php and mysql and the ''libapache2-mod-php'' package which provides a copy of PHP which allows the Apache webserver to run website PHP scripts.
'' Note: Remember to do an '''apt update''' before installing packages to make sure you get the latest versions
'' Note: Maria-DB is a fully compatible replacement for MySQL that isn't controlled by Oracle.
* After the dependencies are found, go ahead and accept them to continue the install.
<li> After the install is complete, '''cd''' to ''/var/www/html'' which is the root directory of your webserver and so where all website files are served from.</li>
<li> In order to fully enable the PHP-MySQL module you should restart your Apache webserver. You don't need to restart your entire system to do this. Do some research on the "apache2ctl" or the "service apache2" commands which can be used to do this.
<li> At this point we will test to verify that php is working properly with Apache. Create a new file named ''phptest.php'', and then open it in a text editor.</li>
: '' Note: you may have to use sudo to create and edit files in this directory. as your standard user account may not have privilidges to create and edit files in this directory.
:<code>sudo touch phptest.php</code>
:<code>sudo nano phptest.php</code>
<li>Enter the following into the file:
<pre><?php
phpinfo();
?></pre></li>
<li>Now save the file, and on your local machine go to xxx.xxx.xxx.xxx/phptest.php in a web browser where xxx.xxx.xxx.xxx is your VM's static IP. You should now be on a page that shows your PHP Version, and system information.</li>
:[[File:Lab5_php_info.png|500px]]
:[[Media:Lab5_php_info.png|Click here for a larger image]]
<li>Use the "View Source" option in your browser to see what the HTML source code is for the page you're viewing is. Is it the same or different than the .php file you created? Why? How is this different than a standard .html file?</li>
:[[File:Lab5_php_info_devtab.png|500px]]
:[[Media:Lab5_php_info_devtab.png|Click here for a larger image]]
</ol>

==Experiment with Website PHP==

'''''[https://www.youtube.com/watch?v=m_sUrt_quX4&feature=youtu.be Video Tutorial - Experiment with Website PHP]'''''
<ol>
<li> Explore Apache symlinks</li>
:In a previous lab we learned about editing the ''/var/www/index.html'' file to change the default web page displayed by your server. In a future lab you will install some PHP/MySQL based software which powers many Internet sites with forums, blogs, etc. Before we can do that we need to learn a little more about PHP and about databases. Like most software on Linux the Apache webserver configuration files are stored in the ''/etc'' directory. Specifically, you can find several of them which work together and are called from each other in ''/etc/apache2/'' take a look in the ''/etc/apache2/sites-enabled/'' directory. See how symlinks are used to point to configuration files which actually reside in the ''/etc/apache2/sites-available/'' directory? This allows us to turn off and on various sites by creating or removing a symlink rather than by deleting the actual configuration file, a handy thing if we just want to temporarily disable a site. In fact Apache provides a utility to automatically add and remove these links called '''a2ensite''' and '''a2dissite'''. Check the '''man''' pages for these commands to see how they work.
<li>Explore '''/etc/apche2/sites-enabled'''</li>
:As you might have guessed the default site for your system is configured by the file linked to at ''/etc/apache2/sites-enabled/000-default'' If you open this file in your favorite text editor you will see a series of what Apache calls "directives" which explain how the webserver should function, what port it should listen on, where the website files will reside (''/var/www/html''), etc.
:'' NOTE: Going into all of the different Apache directives is outside of the scope of this course but you will find a lot of documentation about them on the Internet.
<li>Explore the Apache configuration files in Webmin</li>
:In addition to configuring Apache directly through it's configuration files you can also configure it through an interface like Webmin which we installed in a previous lab. Bring up the Webmin configuration page for Apache and take a look at the settings for the default site. Note how the things you saw directly in the configuration file match up with what you see in Webmin. One of the things you may be interested in seeing is how the webserver knows to display the index.html file from a directory if it exists and no specific file is requested in the URL. Take a look on the "Directory Indexing" page for the default virtualhost and see if you can find this information. You'll notice that there is a list of files, not just index.html which the server will display.
:'' NOTE: You may need to refresh your Webmin modules or "scan for new modules" if you haven't done that since installing Apache and Webmin. Webmin scans your system for compatible server software packages (like Apache) when it is installed but needs to re-scan it's modules after you install new server software before you can configure it through Webmin.
<li>Expiriment with and learn PHP basics</li>
:In another section of this lab you created a basic ''phptest.php'' file and saw how the server executed the PHP code and turned it into an HTML page your browser could display. Because PHP offers an easy way to write web applications it powers much of the Internet. To prepare us for setting up some PHP applications in a future lab it will be helpful to know a little about how PHP scripts work. Read through the [http://www.w3schools.com/php/default.asp W3 Schools PHP Basics Tutorial] (PHP HOME through PHP RegeEx) and try creating some PHP scripts on your own Linux server like the examples given in the tutorial pages to see if you can get them to run, try modifying them a little bit and see what the results are. There are many great Internet resources devoted to understanding how to do things with PHP so take some time to see how this language can be easily integrated in websites. You should definitely be familiar with editing PHP files to change variables, echo statements, etc. work which are all skills you'll need when installing PHP based website software.
<li>Create your own PHP files</li>
:*Try writing some simple PHP scripts on your own using variables and echo statements and make them available through your webserver.
:*A good place to create these would be in your home directory, using your favorite text editor.
<li>Create your own "home" page by editing your ''index.html'' file located in the '''/var/www/html''' directory.</li>
:''NOTE: You will need to be familiar with the very basics of editing HTML files in order to create links, etc. If you haven't done this before there are many introductory HTML tutorials available online. A good starting place is [https://www.w3schools.com/html/html_basic.asp W3 Schools HTML Basics Examples]
:'' NOTE:It is importatnt to know that an '''html''' file must include the <!DOCTYPE HTML> tag. Additionally, you will notice that all tags have an opening tag and a closing tag. The information between the tags is what will have the features of the tag
:*Backup your ''index.html'' file by copying to a new file name.
:<code>sudo cp /var/www/html/index.html /var/www/html/index.html.bak</code>
:*Edit your ''index.html'' file (or create a new ''index.php'' file which will be loaded instead if it exists) so there is a list and links to the various scripts you have created as part of your PHP experimentation.
:* Open your index.html file in your favorite text editor,
:<code>sudo nano /var/www/html/index.html</code>
:*Since you have backed up the original index.html file I would edit this file to only include the basics.
<pre>
<!DOCTYPE HTML>
<html>
<body>
<h1>My ITC-2480 Server</h1>
This is a server on Pod-R in NetLab at 172.17.50.XX
 
Here are some of the Projects I am working on:
<a href="http://172.17.50.XX/phptest.php">PHP Version Information</a>
</body>
</html>
</pre>
:'' NOTE: Make sure to replace the XX in the IP with the IP address of your server.
:
:[[File:Lab5_basic_html.png|link=https://wiki.ihitc.net/mediawiki/images/2/29/Lab5_basic_html.png|500px]]
:[[Media:Lab5_basic_html.png|Click here for a larger image]]
:A first look for a basic page
:[[File:Lab5_initial_home.png|link=https://wiki.ihitc.net/mediawiki/images/9/92/Lab5_initial_home.png|500px]]
:[[Media:Lab5_initial_home.png|Click for a larger image]]
<li>Try to add additional features to your "home" page.</li>
:''NOTE: You may get some ideas of features you might like to add by looking at the original ''index.html'' file that we backed up in step 6 of this lab.
:*As you complete your labs consider what you can add to this page.
:*Add links to the PHP scripts you created
:*A few good chalanges would be to add a title, change font size, style or color.

</ol>

==Experiment with Databases==

'''''[https://www.youtube.com/watch?v=1zYXiWLoGdM&feature=youtu.be Video Tutorial - Experiment with Databases]'''''
<ol>
: In order to do really powerful things with a website we need a database where we can store dynamic content which can be queried to automatically build site pages from a template. One of the most common databases is an SQL database, and MySQL has long been the most prevalent Linux SQL software. These days MariaDB, which we installed, has been taking some MySQL marketshare because it is a community developed program instead of MySQL which is now owned by Oracle. The MariaDB software and MySQL software are essentially equivalent, especially for small sites/databases, and the same commands are used interchangeably including using the '''mysql''' command to access them. SQL itself is a standard language for interacting with a specific type of database called a relational database, we'll see why it's called a relational database in a minute. Each database is a collection of data stored in tables. You can think of a table as something like a spreadsheet with rows and columns, except we call the columns fields and the rows records (sometimes we actually call them rows too). The different tables are often related to one another, of course they are usually being used by the same web application, but usually the relationship goes deeper than that as we'll see in a little bit.
<li>Download a sample database</li>
: To jumpstart our exploration of databases we'll download a pre-built sample database with a few tables and many records already in it and import it into our MySQL database server. Download the employees database file [https://launchpad.net/test-db/employees-db-1/1.0.6/+download/employees_db-full-1.0.6.tar.bz2 employees_db-full-1.0.6.tar.bz2] (about 26MB) and get it into your home directory. Instead of using the '''links''' browser to do this or downloading to your computer and then pushing this large file back across the Internet with an SCP/SFTP client like FileZilla a better choice might be to learn about the '''wget''' program which can be used like "'''wget https://launchpad.net/test-db/employees-db-1/1.0.6/+download/employees_db-full-1.0.6.tar.bz2'''" to download the file into your current working directory.
<code>wget https://launchpad.net/test-db/employees-db-1/1.0.6/+download/employees_db-full-1.0.6.tar.bz2</code>
<li>Unpack the database file</li>
: Figure out how to use the '''tar''' program to unpack this .tar.bz2 file. Note that this file uses bz2 compression which takes longer to compress than gzip but can compress the files more. Once unpacked you should have an "employees_db" folder.
<li>Explore the files included with sample database</li>
: Inside the ''employees_db'' folder you should have a number of ''.sql'' script files and dump files which can be used to restore the database to your system.
:*Take a look at the ''employees.sql'' file, it's just a text file, which describes the format of the database.
:*Also take a look at the ''load_employees.dump'' file, also just a text file, which contains all of the records from the employees table of the database. :'' NOTE: there are 300,000 some employee records in this database so you probably don't want to just use '''cat''' to view these files as it could take a while to print them out to your screen. Using the '''less''' program would be a better choice as it will allow you to exit viewing the file by pressing q at any time.
<li>Open the MySQL (MariaDB) command line</li>
: We can interact with the MySQL/MariaDB server in many different ways. The first way we'll take a look at is through the command line '''mysql''' program. Run the "'''sudo mysql'''" command.
:'' NOTE: that we are running this command with system administrator permissions which allows us to log in to the MySQL server with database administrator permissions as well. The MySQL program actually stores it's own usernames and passwords as a MySQL database itself, you can create and modify these permissions from the mysql command line but we'll learn more about modifying them through the Webmin interface later.
:<code>sudo MySQL</code>
 
:[[File:Lab5_mariadb_cli.png|link=https://wiki.ihitc.net/mediawiki/images/4/4f/Lab5_mariadb_cli.png|500px]]
:[[Media:Lab5_mariadb_cli.png|Click here for a larger image]]
<li>Explore MySQL (MariaDB) Commands</li>
: MySQL has it's own command line language the you can use through the "mysql>" prompt you are now running. For example, if we want to see a list of databases on the system we can run "'''SHOW databases;'''" run the command and note the databases that already exist by default.
<code>SHOW databases;</code>
:'' NOTE: Each MySQL/MariaDB statement ends with a semicolon (;) if you do not put the semicolon at the end of the line the command will not execute when you press enter and you will be able to continue to add more commands to the statement before finishing with a semicolon. If you accidentally press enter without ending with a semicolon you can just enter a semicolon on the next line and press enter.
<li>Import the sample database</li>
: To import the employee database we can use the "'''source employees.sql;'''" command (assuming we were already working in the directory which contains the employees.sql file when we launched mysql. Import the employee database and verify the system now has an employees database.
<code>SOURCE employees.sql;</code>
<li>Use the employees database</li>
<code>USE employees;</code>
: If we want to see all of the tables in the employees database we must first select the database we want to work on using the "'''USE employees;'''" command.
<li>Explore the employee table</li>
: Use the "'''SHOW tables;'''" command to see a list of tables.
<code>SHOW tables;</code>
<li>View a list of employees in table</li>
: To see a list of all the records in a table we need to run a SELECT query "'''SELECT * from ''<tablename>'''''" like "'''SELECT * from employees'''" which will list all the records in the ''employees'' table of the employees database and display them.
<code>SELECT * from employees;</code>
 
:[[File:Lab5_mariadb_show_tables.png|link=https://wiki.ihitc.net/mediawiki/images/d/d5/Lab5_mariadb_show_tables.png|350px]]
:[[Media:Lab5_mariadb_show_tables.png|Click here for a larger image]]
:* Remember that we previously selected to USE the ''employees'' database, this will be remembered until we USE a different database. Try displaying the records in a couple of different tables like employees and departments.
:'' NOTE: The output can be broken by using CTRL-C on your local machine if you do not wish to wait for all of the records to be displayed.
:
: There is much more that we can do from the MySQL/MariaDB command line but that would be a whole class or more itself. The MySQL/MariaDB programs are well documented on the Internet and with these basic skills you should be able to figure out most of it. Remember, the vast majority of what you read about MySQL will also work in MariaDB and vice-versa.
<li>Explore the MySQL interface in Webmin
: Now that you have learned a bit about MySQL databases from the command line let's see how they look in the Webmin web management interface. Log back in to your Webmin interface through a browser on your host system.
:* Because MySQL was not installed when we first setup Webmin you need to "scan for new modules" first. Once that process has finished refresh the page to see that MySQL has been added to the server section of Webmin.
:* Take a look at the Webmin MySQL module and see how MySQL users and permissions are configured.
:* Try browsing through the ''employees'' database using the Webmin interface including viewing tables and records inside of the tables.
<li>Drop database and exit MySQL (MariaDB)</li>
:* Go back to your MySQL command line window and run the command "'''DROP DATABASE employees;'''" to delete the entire database.
:* Type "'''exit;'''" to quit the MySQL program and return to a Linux shell.

:'' NOTE: Obviously, the DROP command is one to be careful with as you can easily wipe out a huge database with one line!
</ol>

==View Logfiles==

'''''[https://www.youtube.com/watch?v=cxIOQF-eMy0&feature=youtu.be Video Tutorial - Tutorial 5 View Logfiles]'''''

<ol>
: Linux stores most of log files in the ''/var/log'' directory so change your working directory to ''/var/log''.
: Some log files are viewable by all users on the system but other log files may be restricted and you will need to use '''sudo''' to view them.
<li>View last 20 lines in '''/var/log/syslog'''</li>
:<code>tail -20 /var/log/syslog</code>
:[[File:Lab5_tail.png|link=https://wiki.ihitc.net/mediawiki/images/8/88/Lab5_tail.png|500px]]
:[[Media:Lab5_tail.png|Click here for a larger image]]
: Linux log files are typically standard text files and can be read with standard text file utilities like cat or less. One additional utility which comes in hand is the '''tail''' program which displays the last 10 lines (by default) of a text file and which can be configured to display more or less lines using a command like '''tail -20 /var/log/syslog''' which will display the last 20 lines of the main system log file. The manual page for the '''tail''' command contains additional information like how to use the ''-f'' option to view a log in realtime (exit with Ctrl-C).
<li>Save the tail output to a file</li>
: Often we may want to save the output from a '''tail''' command to share with others or document an issue. This can easily be done using redirection we learned in a previous lab. Experiment with how to save some tail commands. Keep in mind you may need to escalate privileges for some files to be redirected. Try the following:
: <code>sudo tail -20 /var/log/syslog > logtail.txt</code>
<li>Explore some other log files</li>
: Take a look at some of the log files on your system and see what kinds of information they contain specifically you should probably look at ''syslog'', ''auth.log'', ''kern.log'', ''apache2/access.log'', and ''apache2/error.log''
:* Use the tail command to explore these logs
: In order to prevent log files from completely filling your drive old log files are eventually rotated on the system and compressed and then finally deleted. Take a look at some of the rotated log files like ''/var/log/syslog.1'' or ''/var/log/kern.log.1'' which will contain slightly older log entries.
:'' Note: After the first rotated file other files are usually compressed with gzip. You can decompress and view these on the fly using the '''zcat''' program.
</ol>
==Checking Your Work==
<ol>
<li>Ping your assigned IP for your pod</li>
<ul>Your ping should return a response.</ul>
<li>Open a browser on your own PC and navigate to your IP address.</li>
<ul>Your custom link page should appear in your browser window.</ul>
<li>Check your home directory for the logtail.txt file you created.</li>
<ul>The logtail.txt file should be in your home directory.</ul>
<li> Automatically check your results by running this command:</li>
<code><nowiki>
curl https://raw.githubusercontent.com/mnjk-inver/Linux-2480-Rebuild/main/lab_05_test.py | python3
</nowiki></code>
</ol>
 
=Web App=
You can check your progress on any of the labs in the ITC-2480 course from a webapp from this link: 
[http://webcheck.itc2480.campus.ihitc.net webcheck.itc2480.campus.ihitc.net] 
You must be logged into the campus VPN to use this application.

Franske ITC-2480 Schedule

2023-06-28T18:34:47Z

BenFranske: /* Online MySQL Readings */

* DH refers to the [https://debian-handbook.info/get/now/ Debian Administrator's Handbook (Debian 10 Edition) by Raphaël Hertzog and Roland Mas]
* LCL refers to [http://sourceforge.net/projects/linuxcommand/files/TLCL/19.01/TLCL-19.01.pdf/download The Linux Command Line by William Shotts]
* Other online readings are linked to below the schedule table

{| class="wikitable"
! Date !! Week !! Topic # !! Topic !! Readings to do before this date !! Lab Activities to do before the next date !! Assignments Due Today by 11:59pm
|-
! 12-Jan
| 1 || Topic 1 || Intro/Syllabus/Install/VPN Access || || Lab 1 ||
|-
! 19-Jan
| 2 || Topic 2 || CLI Basics, Package Installation, Basic User Intro || DH Sections 4.2, 6.1-6.10, 7.1-7.2, LCL Chapters 2-4, 18 || Lab 2 || Lab Report for Topic 1, First Forum Postings for Topics 1 & 2, Weekly Progress Self-Evaluation
|-
! 26-Jan
| 3 || Topic 3 || Users, Boot Process, Webmin || LCL Chapter 9, DH Sections 8.4-8.5, 9.1, 8.8 || Lab 3 || Final Forum Postings for Topics 1 & 2, Lab Report for Topic 2, Weekly Progress Self-Evaluation
|-
! 2-Feb
| 4 || Topic 4 || Advanced Command Line || LCL Chapters 5-7, 12, 17, DH Appendix B.1, Online text editor tutorials || Lab 4 || Topic 1/2 Exam, Weekly Progress Self-Evaluation
|-
! 9-Feb
| 5 || Topic 5 || Network Configuration, Apache, MySQL || DH Sections 8.2 intro, 8.2.1, 11.2, 9.5, Online MySQL Readings, Online Log File Readings || Lab 5 || First Forum Postings for Topics 3-5, Weekly Progress Self-Evaluation
|-
! 16-Feb
| 6 || Topic 6 || LAMP Software || Online LAMP Software Readings || Lab 6 || Final Forum Postings & Lab Reports for Topics 3-5, Weekly Progress Self-Evaluation
|-
! 23-Feb
| 7 || Topic 7 || Windows Filesharing with Samba || DH Section 11.5, The Samba Configuration File Comments, Online SAMBA Readings || Lab 7 || Topics 3-5 Exams, Weekly Progress Self-Evaluation
|-
! 2-Mar
| 8 || Topic 8 || DNS || DH Section 10.7, Online DNS Readings || Lab 8 || First Forum Postings for Topics 6-8, Weekly Progress Self-Evaluation
|-
! 9-Mar
| SPRING BREAK || || || || ||
|-
! 16-Mar
| 9 || Topic 9 || Mail Servers (SMTP/POP3/IMAP) || DH Section 11.1, Online Mail Server Readings || Lab 9 || Final Forum Postings & Lab Reports for Topics 6-8, Weekly Progress Self-Evaluation
|-
! 23-Mar
| 10 || Topic 10 || DHCP, Firewalls/NAT || DH Section 10.8, 14.2, 10.1, Online Firewall Readings || Lab 10 || Topics 7 & 8 Exams, Weekly Progress Self-Evaluation
|-
! 30-Mar
| 11 || Topic 11 || Filesystem Layout, Disks, LVM || DH Appendix B.2, B.4.2, LCL Chapter 15, DH Section 12.1 || Lab 11 || First Forum Postings for Topics 9-11, Weekly Progress Self-Evaluation
|-
! 6-Apr
| 12 || Topic 12 || Security & Monitoring || DH Section 10.9, 14.3, 14.6 || Lab 12 || Final Forum Postings & Lab Reports for Topics 9-11, Weekly Progress Self-Evaluation
|-
! 13-Apr
| 13 || Topic 13 || Scripting with BASH || LCL Chapter 24, Online BASH Scripting Readings || Lab 13 || Topics 9-11 Exams, Weekly Progress Self-Evaluation
|-
! 20-Apr
| 14 || Topic 14 || Scripting II: Python || Online Python Scripting Readings || Lab 14 || First Forum Postings for Topics 12-14, Weekly Progress Self-Evaluation
|-
! 27-Apr
| 15 || || Catch Up / Final Skills Practice || || || Final Forum Postings for Topics 12-14 & Lab Report for Topic 12, Weekly Progress Self-Evaluation NOTE: Access to your VM will end April 30 so that it can be prepared for the skills exam which is open May 2 - May 7!
|-
! 4-May
| 16 || Topic 15 || Final Skills Exam (Opens May 2) || || Final Skills Exam Due May 7 || Topic 13-14 Lab Report, Topic 12-14 Exams, Final Skills Exam
|-
! 11-May
| FE Week || Topic 15 || Final Written Exam || || || Final Written Exam
|}

=Online Reading Links=
==Online Text Editor Tutorials==
* [http://staffwww.fullcoll.edu/sedwards/Nano/IntroToNano.html Introduction to Nano]
* [http://www.washington.edu/computing/unix/vi.html Using Vi]

==Online MySQL Readings==
* [https://web.archive.org/web/20220716064111/http://www.guru99.com/introduction-to-database-sql.html What is a database? & What is SQL?]
* [http://zetcode.com/databases/mysqltutorial/introduction/ Introduction to MySQL]
* [http://zetcode.com/databases/mysqltutorial/firststeps/ First Steps in MySQL]
* [http://zetcode.com/databases/mysqltutorial/quick/ MySQL Quick Tutorial]

==Online Log File Readings==
* [https://help.ubuntu.com/community/LinuxLogFiles Ubuntu Documentation: Linux Log Files]

==Online LAMP Software Readings==
* [http://www.serverwatch.com/tutorials/article.php/3567741/Understanding-LAMP.htm Understanding LAMP (All 3 Pages)]
* [https://www.linode.com/docs/websites/apache-tips-and-tricks/apache-configuration-basics Apache Configuration Basics]
* [https://code.tutsplus.com/articles/apache-2-basic-configuration-on-unix-like-systems--net-26607 Apache 2 Basic Configuration on Unix-Like Systems]
* [https://codex.wordpress.org/Installing_WordPress Installing WordPress]

==Online SAMBA Readings==
* [https://ubuntu.com/server/docs/samba-file-server Introduction to SAMBA]
* [https://ubuntu.com/server/docs/samba-file-server SAMBA Fileserver Configuration]

==Online DNS Readings==
* [http://www.zytrax.com/books/dns/ch2/ DNS Concepts]
* [http://www.zytrax.com/books/dns/ch4/ DNS Configuration Types]
* [http://www.zytrax.com/books/dns/ch8/ DNS Zone Records]
==Online Mail Server Readings==
* [https://help.ubuntu.com/community/PostfixBasicSetupHowto Postfix Basic Setup]
==Online Firewall Readings==
* [https://computingforgeeks.com/how-to-install-and-configure-firewalld-on-debian/ How to Install and Configure Firewalld on Debian]
* [https://linuxconfig.org/introduction-to-firewalld-and-firewall-cmd-command-on-linux Introduction to firewalld and firewall-cmd command on Linux]
==Online BASH Scripting Readings==
* [http://tldp.org/HOWTO/Bash-Prog-Intro-HOWTO.html BASH Programming HOWTO]
==Online Python Scripting Readings==
* [https://folk.idi.ntnu.no/mlh/hetland_org/writing/instant-hacking.html Instant Hacking]
* [https://web.archive.org/web/20210424072311/http://www.dreamsyssoft.com/python-scripting-tutorial/index.php dreamsys Python Scripting Tutorial]

ITC VPN Instructions

2022-11-16T23:08:27Z

BenFranske: /* Installation */

Some ITC lab equipment can be accessed via VPN connection to ITCnet. The OpenVPN software is used to securely connect to ITCnet from off campus locations or the eduroam wireless network on campus.

=Prerequisites=
* You must have an ITC domain account (contact your instructor for more information)
* Your domain account must have VPN access enabled (contact your instructor for more information)
* You must have a system which is supported by OpenVPN
* You must have an account with administrative permissions on the system which you will be installing and running the OpenVPN client. OpenVPN modifies network drivers and system routing tables in a way which requires administrative permissions for installation of the client.
* If you want to connect via the wireless network on campus you need to be using the "eduroam" network. The VPN will not work from the unsecured "ihcc" network. For instructions on connecting to eduroam see the [[Connecting to Eduroam|eduroam connection page]].

=Windows Systems=
==Installation==
===Files===
You will need to download an OpenVPN client for your system. It is suggested that you use the latest version (2.5.8) unless you encounter problems in which case you may want to try an older one.
*[https://swupdate.openvpn.org/community/releases/OpenVPN-2.5.8-I601-amd64.msi OpenVPN 2.5.8 for Windows (64-bit)]
*[https://tunnelblick.net/downloads.html TunnelBlick for Mac OS X] (should work, but unsupported by ITC) Note, you may need the most recent beta version in order to connect.
*[https://play.google.com/store/apps/details?id=de.blinkt.openvpn&hl=en OpenVPN for Android] (should work, but unsupported by ITC)
You will also need the [https://wiki.ihitc.net/files/IHCC-ITC.ovpn ITC OpenVPN configuration file].

===Installation Steps===
* A video tutorial of the installation is [https://youtu.be/zSbtpbgKsd8 available here]
# Download and install the OpenVPN client software.
#* Note: This installation will require administrative privileges as network drivers are being modified.
#* Note: Installation of the TAP network driver will temporarily cause your network connection to drop during the installation process. You may be notified of this with a warning dialog box during the install.
# Download the [https://wiki.ihitc.net/files/IHCC-ITC.ovpn ITC OpenVPN configuration file].
# Start the OpenVPN GUI application if it is not already running on your system.
# Right-click on the OpenVPN GUI icon in your system tray (next to the clock, the icon looks like a computer with a padlock on it) and choose "Import File..."
# Locate the IHCC-ITC.ovpn file which you previously downloaded.
# Your installation is now complete and you should be able to launch OpenVPN and connect following the instructions in the connection section of this guide.

==Connection==
* A video tutorial on the ITCnet VPN connection and disconnection process is [https://youtu.be/CoOVENnSGOQ available here].
# If it is not already started on your system launch the "OpenVPN GUI" program which can be found in your Start Menu or Start Screen.
# You should now have an OpenVPN icon in your system tray (by the clock). The unconnected icon looks like a computer with a padlock on it.
# Right click on the OpenVPN icon in the system tray and choose "Connect" from the context menu.
#* Hint: If you don't see a "Connect" option you probably have not correctly installed the ITC OpenVPN configuration file. Refer to the installation section of this guide for instructions on installing this file.
# Enter your ITC domain credentials in the provided dialog box and click OK.
# You should see the log scroll by as the connection is made.
# Once the connection is complete the log dialog box should go away by itself and the OpenVPN tray icon should now show a computer with a green screen and a padlock.
# You can verify that you have connected to ITCnet by opening a command prompt and pinging 172.17.99.1 which is a router on ITCnet and you should receive replies back.
# You should now be able to access all ITCnet resources in the same way as when you are seated in the ITC labs connected to ITCnet.
# When you are finished with your session you should disconnect from ITCnet by right clicking on the OpenVPN tray icon and selecting disconnect.
# You can then exit the GUI client or leave it idle in the background, still visible in the system tray, until you need to connect again.

=Other Operating Systems=
If OpenVPN has a client available for your OS you should be able to use it to connect. Clients are available for at least Mac, Linux, and Android. In addition to the client software for your OS you will need the [https://wiki.ihitc.net/files/IHCC-ITC.ovpn ITC OpenVPN configuration file]. The ITC lab assistant MAY be able to provide assistance getting clients operational on alternative platforms but be aware it will probably require some trial and error on your part.

ITC VPN Instructions

2022-08-15T23:36:49Z

BenFranske: /* Files */

Some ITC lab equipment can be accessed via VPN connection to ITCnet. The OpenVPN software is used to securely connect to ITCnet from off campus locations or the eduroam wireless network on campus.

=Prerequisites=
* You must have an ITC domain account (contact your instructor for more information)
* Your domain account must have VPN access enabled (contact your instructor for more information)
* You must have a system which is supported by OpenVPN
* You must have an account with administrative permissions on the system which you will be installing and running the OpenVPN client. OpenVPN modifies network drivers and system routing tables in a way which requires administrative permissions for installation of the client.
* If you want to connect via the wireless network on campus you need to be using the "eduroam" network. The VPN will not work from the unsecured "ihcc" network. For instructions on connecting to eduroam see the [[Connecting to Eduroam|eduroam connection page]].

=Windows Systems=
==Installation==
===Files===
You will need to download an OpenVPN client for your system. It is suggested that you use the latest version (2.4.7) unless you encounter problems in which case you may want to try an older one.
*[https://swupdate.openvpn.org/community/releases/OpenVPN-2.5.7-I602-amd64.msi OpenVPN 2.5.7 for Windows (64-bit)]
*[https://tunnelblick.net/downloads.html TunnelBlick for Mac OS X] (should work, but unsupported by ITC) Note, you may need the most recent beta version in order to connect.
*[https://play.google.com/store/apps/details?id=de.blinkt.openvpn&hl=en OpenVPN for Android] (should work, but unsupported by ITC)
You will also need the [https://wiki.ihitc.net/files/IHCC-ITC.ovpn ITC OpenVPN configuration file].

===Installation Steps===
* A video tutorial of the installation is [https://youtu.be/zSbtpbgKsd8 available here]
# Download and install the OpenVPN client software.
#* Note: This installation will require administrative privileges as network drivers are being modified.
#* Note: Installation of the TAP network driver will temporarily cause your network connection to drop during the installation process. You may be notified of this with a warning dialog box during the install.
# Download the [https://wiki.ihitc.net/files/IHCC-ITC.ovpn ITC OpenVPN configuration file].
# Start the OpenVPN GUI application if it is not already running on your system.
# Right-click on the OpenVPN GUI icon in your system tray (next to the clock, the icon looks like a computer with a padlock on it) and choose "Import File..."
# Locate the IHCC-ITC.ovpn file which you previously downloaded.
# Your installation is now complete and you should be able to launch OpenVPN and connect following the instructions in the connection section of this guide.

==Connection==
* A video tutorial on the ITCnet VPN connection and disconnection process is [https://youtu.be/CoOVENnSGOQ available here].
# If it is not already started on your system launch the "OpenVPN GUI" program which can be found in your Start Menu or Start Screen.
# You should now have an OpenVPN icon in your system tray (by the clock). The unconnected icon looks like a computer with a padlock on it.
# Right click on the OpenVPN icon in the system tray and choose "Connect" from the context menu.
#* Hint: If you don't see a "Connect" option you probably have not correctly installed the ITC OpenVPN configuration file. Refer to the installation section of this guide for instructions on installing this file.
# Enter your ITC domain credentials in the provided dialog box and click OK.
# You should see the log scroll by as the connection is made.
# Once the connection is complete the log dialog box should go away by itself and the OpenVPN tray icon should now show a computer with a green screen and a padlock.
# You can verify that you have connected to ITCnet by opening a command prompt and pinging 172.17.99.1 which is a router on ITCnet and you should receive replies back.
# You should now be able to access all ITCnet resources in the same way as when you are seated in the ITC labs connected to ITCnet.
# When you are finished with your session you should disconnect from ITCnet by right clicking on the OpenVPN tray icon and selecting disconnect.
# You can then exit the GUI client or leave it idle in the background, still visible in the system tray, until you need to connect again.

=Other Operating Systems=
If OpenVPN has a client available for your OS you should be able to use it to connect. Clients are available for at least Mac, Linux, and Android. In addition to the client software for your OS you will need the [https://wiki.ihitc.net/files/IHCC-ITC.ovpn ITC OpenVPN configuration file]. The ITC lab assistant MAY be able to provide assistance getting clients operational on alternative platforms but be aware it will probably require some trial and error on your part.

ITC VPN Instructions

2022-08-15T23:36:34Z

BenFranske: /* Installation */

Some ITC lab equipment can be accessed via VPN connection to ITCnet. The OpenVPN software is used to securely connect to ITCnet from off campus locations or the eduroam wireless network on campus.

=Prerequisites=
* You must have an ITC domain account (contact your instructor for more information)
* Your domain account must have VPN access enabled (contact your instructor for more information)
* You must have a system which is supported by OpenVPN
* You must have an account with administrative permissions on the system which you will be installing and running the OpenVPN client. OpenVPN modifies network drivers and system routing tables in a way which requires administrative permissions for installation of the client.
* If you want to connect via the wireless network on campus you need to be using the "eduroam" network. The VPN will not work from the unsecured "ihcc" network. For instructions on connecting to eduroam see the [[Connecting to Eduroam|eduroam connection page]].

=Windows Systems=
==Installation==
===Files===
You will need to download an OpenVPN client for your system. It is suggested that you use the latest version (2.4.6) unless you encounter problems in which case you may want to try an older one.
*[https://swupdate.openvpn.org/community/releases/OpenVPN-2.5.7-I602-amd64.msi OpenVPN 2.5.7 for Windows (64-bit)]
*[https://tunnelblick.net/downloads.html TunnelBlick for Mac OS X] (should work, but unsupported by ITC) Note, you may need the most recent beta version in order to connect.
*[https://play.google.com/store/apps/details?id=de.blinkt.openvpn&hl=en OpenVPN for Android] (should work, but unsupported by ITC)
You will also need the [https://wiki.ihitc.net/files/IHCC-ITC.ovpn ITC OpenVPN configuration file].

===Installation Steps===
* A video tutorial of the installation is [https://youtu.be/zSbtpbgKsd8 available here]
# Download and install the OpenVPN client software.
#* Note: This installation will require administrative privileges as network drivers are being modified.
#* Note: Installation of the TAP network driver will temporarily cause your network connection to drop during the installation process. You may be notified of this with a warning dialog box during the install.
# Download the [https://wiki.ihitc.net/files/IHCC-ITC.ovpn ITC OpenVPN configuration file].
# Start the OpenVPN GUI application if it is not already running on your system.
# Right-click on the OpenVPN GUI icon in your system tray (next to the clock, the icon looks like a computer with a padlock on it) and choose "Import File..."
# Locate the IHCC-ITC.ovpn file which you previously downloaded.
# Your installation is now complete and you should be able to launch OpenVPN and connect following the instructions in the connection section of this guide.

==Connection==
* A video tutorial on the ITCnet VPN connection and disconnection process is [https://youtu.be/CoOVENnSGOQ available here].
# If it is not already started on your system launch the "OpenVPN GUI" program which can be found in your Start Menu or Start Screen.
# You should now have an OpenVPN icon in your system tray (by the clock). The unconnected icon looks like a computer with a padlock on it.
# Right click on the OpenVPN icon in the system tray and choose "Connect" from the context menu.
#* Hint: If you don't see a "Connect" option you probably have not correctly installed the ITC OpenVPN configuration file. Refer to the installation section of this guide for instructions on installing this file.
# Enter your ITC domain credentials in the provided dialog box and click OK.
# You should see the log scroll by as the connection is made.
# Once the connection is complete the log dialog box should go away by itself and the OpenVPN tray icon should now show a computer with a green screen and a padlock.
# You can verify that you have connected to ITCnet by opening a command prompt and pinging 172.17.99.1 which is a router on ITCnet and you should receive replies back.
# You should now be able to access all ITCnet resources in the same way as when you are seated in the ITC labs connected to ITCnet.
# When you are finished with your session you should disconnect from ITCnet by right clicking on the OpenVPN tray icon and selecting disconnect.
# You can then exit the GUI client or leave it idle in the background, still visible in the system tray, until you need to connect again.

=Other Operating Systems=
If OpenVPN has a client available for your OS you should be able to use it to connect. Clients are available for at least Mac, Linux, and Android. In addition to the client software for your OS you will need the [https://wiki.ihitc.net/files/IHCC-ITC.ovpn ITC OpenVPN configuration file]. The ITC lab assistant MAY be able to provide assistance getting clients operational on alternative platforms but be aware it will probably require some trial and error on your part.

Franske ITC-2536 Assignments

2022-05-11T00:54:22Z

BenFranske: /* Participation Activities */

=CCNA 3 Assignments=
==Labs & Homework==
===Packet Tracer Online Submissions===
Each of these activities will be submitted using the Packet Tracer ScoreUP Online Submission process. Points will be earned for each submitted activity based on correctness and completion of the activity. You will see a completion percentage for each activity in the Packet Tracer software before submitting. If you find that any of these activities do not show points or completion in Packet Tracer you should include them in the lab report for the module (see below) instead.

# PT 2.2.13 - Point-to-Point Single-Area OSPFv2 Configuration (7 points)
# PT 2.3.11 - Determine the DR and BDR (7 points)
# PT 2.4.11 - Modify Single-Area OSPFv2 (7 points)
# PT 2.5.3 - Propagate a Default Route in OSPFv2 (7 points)
# PT 2.6.6 - Verify Single-Area OSPFv2 (7 points)
# PT 2.7.1 - Single-Area OSPFv2 Configuration (7 points)
# PT 5.1.8 - Configure Numbered Standard IPv4 ACLs (7 points)
# PT 5.1.9 - Configure Named Standard IPv4 ACLs (7 points)
# PT 5.2.7 - Configure and Modify Standard IPv4 ACLs (7 points)
# PT 5.4.12 - Configure Extended IPv4 ACLs - Scenario 1 (7 points)
# PT 5.4.13 - Configure Extended IPv4 ACLs - Scenario 2 (7 points)
#* NOTE: This activity is not correctly linked from the Cisco Networking Academy curriculum (it is another copy of the PT 5.1.9 activity). You can download a copy of the correct activity from the course page on the Networking Academy site in the Modules 3-5 section.
# PT 5.5.1 - IPv4 ACL Implementation Challenge (7 points)
# PT 6.4.5 - Configure Static NAT (7 points)
# PT 6.5.6 - Configure Dynamic NAT (7 points)
# PT 6.6.7 - Configure PAT (7 points)
# PT 6.8.1 - Configure NAT for IPv4 (7 points)
# PT 10.3.4 - Configure and Verify NTP (7 points)
# PT 10.6.10 - Back Up Configuration Files (7 points)
# PT 10.7.6 - Use a TFTP Server to Upgrade a Cisco IOS Image (7 points)
# PT 10.8.1 - Configure CDP, LLDP, and NTP (7 points)
# PT 12.5.13 - Troubleshoot Enterprise Networks (7 points)
# PT 12.6.2 - Troubleshooting Challenge - Use Documentation to Solve Issues (7 points)

===Lab Reports===
For each module having lab activities you will need to submit one [[Franske Lab Report Format|lab report]] which covers all of the lab activities listed below in the module. You do not need to submit answers to the questions in the activities, those are for your own learning use only. Lab activities may include remote equipment access, campus equipment, or packet tracer activities. If a lab activity is listed as a "lab" below it should be completed on real equipment either on campus or remotely and may not be completed in Packet Tracer. Your instructor will provide details on accessing real lab equipment. If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report (one per module with activities) is worth up to 20 points.

'''Note:''' The password for CAASP Pod PCs in Netlab is: Cisco123

# Lab 2.7.2 - Single-Area OSPFv2 Configuration
# Lab 3.8.8 - Explore DNS Traffic
#* '''NOTE:''' This lab activity requires using Wireshark on an Internet connected PC. We don't have it setup in Netlab yet so you can do it on your home computer or a lab computer on campus.
# PT 4.1.4 - ACL Demonstration
# Lab 5.5.2 - Configure and Verify Extended IPv4 ACLs
#* '''NOTE:''' When enabling HTTPS on newer Cisco devices you must map the HTTPS server to a trustpoint (certificate) on the router. [https://serverfault.com/questions/1051729/troubleshooting-ssl-error-no-cypher-overlap-in-firefox See this StackExchange question for details on how to do this.]
# PT 6.2.7 - Investigate NAT Operations
# Lab 6.8.2 - Configure NAT for IPv4
# PT 7.6.1 - WAN Concepts
# PT 10.1.5 - Use CDP to Map a Network
# PT 10.2.6 - Use LLDP to Map a Network
# Lab 10.6.11 - Use Tera Term to Manage Router Configuration Files
# Lab 10.6.12 - Use TFTP, Flash, and USB to Manage Configuration Files
#* '''NOTE:''' If you are working on a device with multiple IP interfaces it is sometimes required to set a default source interface which will be used by TFTP for communicating with the TFTP server. Some Cisco devices do not seem to automatically pick a correct source interface. When this happens you can end up with a situation where you can ping from the device to the TFTP server's IP address but you are unable to send or receive files over TFTP. For example, in this lab on the router we're only setting an IP on G0/0/1 so that would be the one we should set as the source interface like "ip tftp source-interface gi0/0/1"
# Lab 10.6.13 - Research Password Recovery Procedures
#* After researching the recovery procedures set a hostname and enable password on a router and save the configuration. Try to reset the password on the router while keeping the hostname set the same following the procedures you have researched.
#* '''NOTE:''' If you are working on remote lab equipment you can do password recovery too, the process is a little different but our system does allow you to power on and off network devices as well as to send the BREAK command to devices which are the basics for router password recovery. Recovering passwords on switches can require physical access to hold down a button on the switch while powering up unless some additional configuration is done so you should not try setting an unknown password on a remotely accessed lab switch. See [https://youtu.be/BP8NXAPXLug this video showing the password recovery process on Netlab].
# Lab 10.8.2 - Configure CDP, LLDP, and NTP
#* '''NOTE:''' Some Cisco devices do not have "hardware clocks" (also known as "calendars) anymore so if you are unable to get the "ntp update-calendar" command to work in Part 4, Step 4b it may not exist on your device.
# PT 11.5.1 - Compare Layer 2 and Layer 3 Devices
# PT 12.6.1 - Troubleshooting Challenge - Document the Network
# Lab 13.6.1 - Install Linux in a Virtual Machine and Explore the GUI
#* '''NOTE:''' It is suggested you complete this lab on your home computer if it has enough RAM to run the VM. However, if you need a Netlab system to install on please contact your instructor.

===Homework===
Homework activities will require submitting the actual answers to each question in the activity and may require showing your work as well. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.

* Participate in an online forum discussion (typically 3 quality posts or more) of each module on the Cisco Netacad site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

==Participation Activities==
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Complete the online course feedback form (5 points for completing)
* Complete the Practice Final Exam (10 points for attempting)
* Complete the CCNA Certification Practice Exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)

==Unit Assessments==
You are responsible for completing all of the online unit assessments listed below. Multiple modules are included in single exams. These exams fall into the online assessments category of your course grade.
* Module 1-2 OSPF Concepts and Configuration Exam
* Module 3-5 Network Security Exam
* Module 6-8 WAN Concepts Exam
* Module 9-12 Optimize, Monitor, and Troubleshoot Networks Exam
* Module 13-14 Emerging Network Technologies Exam

==Other==
You are also responsible for completing these things, see the course syllabus for category and weighting information.
* Online Final Exam
* Skills Final Exam

==Skills Final Exam==
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios. There are two parts to this portion of your grade.
* Half of your grade in this category will be based on successfully completing all parts of the online Packet Tracer Practice Skills Exam at home. You grade will be based on correctly completing all parts of the activity. You will be able to use outside resources for this part of the exam.
* Half of your grade in this category will be based on completing an in-class or remote real equipment skills exam. You will not be able to use any resources other than those specified by your instructor on this part of the exam.

=CCNA Security Assignments=
==Labs & Homework==
===Lab Reports===
You are responsible for completing ALL of these labs. You must submit a [[Franske Lab Report Format|lab report]] about each lab you do. If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab is worth 20 points. This falls into the Labs/Homework category of your course grade. Labs is this course will not be able to be successfully completed in Packet Tracer, you will need to use real lab equipment either remotely or on-campus. Your instructor will provide details about accessing lab equipment.

'''Note:''' The password for CAASP Pod PCs in Netlab is: Cisco123

* Lab 2.6.1.2: Securing the Router for Administrative Access
** Note: The IHCC Netlab system uses Cisco 4331 routers, per the lab instructions these do not support image resilience so you will skip part 4, task 1.
** Note: It is very important that you make certain that IOS Image Resilience is disabled before you leave the lab! See part 4, task 1, steps 5 & 6 for instructions.
* Lab 3.6.1.1: Securing Administrative Access Using AAA and RADIUS
** Note: The WinRadius software used in this lab can be difficult to locate online. A local copy is available on the D drive of campus lab systems in the D:\CNT Files\CCNA Security Materials folder and in the "CCNA Security Files" folder on the desktop of Netlab systems.
* Lab 4.4.1.2: Configuring Zone-Based Policy Firewalls
** Note: You should attempt the "Challenge" section located at the end of this lab. You must also complete the "Appendix - Multiple Interfaces under the Same Zone" section at the end of the lab.
* Lab 6.3.1.1: Securing Layer 2 Switches
* Lab 8.4.1.3: Configuring a Site-to-Site VPN Using Cisco IOS
** HINT: If you have a problem configuring IPSec on a router it's possible the [[Cisco Router License Featureset Configuration|Security license is not active]].
* Lab 9.3.1.2: Configuring ASA Basic Settings and Firewall Using CLI
** Note: If you have problems connecting to the ASA with a web browser and receive errors such as a "cipher mismatch" it's likely that the 3DES/AES license has not been activated yet on your ASA. This is a free process where you can request a license key from Cisco by entering the serial number of your ASA (from the ''show version'' output which can also verify that the VPN-3DES-AES feature is not active) into a web form on the Cisco site and then entering the resulting activation key into your ASA. Instructions for doing this can be found [[Cisco ASA Documentation|on the Cisco ASA Documentation wiki page]].
* Lab 10.1.4.8: Configuring ASA Basic Settings and Firewall Using ASDM
** Note: You may need to adjust your Java security settings in order to run ASDM from the ASA's webpage. Recent versions of Java have restricted the ability to run unsigned Java applets from websites due to the possible security issues of running untrusted code from a website locally on your system. Java security settings can be found in the Java section of your system's control panel.
** NOTE: If you have problems launching ASDM on Windows 10 check the [[Cisco ASA Documentation]] page for a fix. It also wouldn't hurt to make sure you have the latest ASA and ASDM software installed on the ASA, instructions for updating those are also on the [[Cisco ASA Documentation]] page.
** NOTE: Some newer versions of the ASA software will require you set an enable password. If your ASA is forcing you to set an enable password you will log in to ASDM using no username and the enable password you set instead of just leaving the password blank as stated in the lab instructions.
* Lab 10.2.1.9: Configure a Site-to-Site IPsec VPN between an ISR and an ASA
* Lab 10.3.1.1: Configure Clientless Remote Access SSL VPNs Using ASDM
* Lab 10.3.1.2: Configure AnyConnect Remote Access SSL VPN Using ASDM
** NOTE: The Anyconnect package may not be installed on your ASA, follow the instructions on the [[Cisco ASA Documentation]] page to install it if it's missing.
* Lab 11.3.1.2: CCNA Security Comprehensive Lab

===Homework===
Homework activities will require submitting the actual answers to each question in the activity and may require showing your work as well. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.

* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the Cisco Netacad site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

==Participation Activities==
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Complete the online course feedback form (5 points for completing)
* Complete practice online final exam (10 points for attempting)
* Meet with the instructor once per week to discuss course progress and ask questions (up to 10 points each based on progress)
* Networking History Summary Report (15 points)
*# Watch one of the videos on networking history provided by your instructor
*# Write a 400-500 word summary of the information you learned in the video and why you think it may be useful to know about that history in your IT career. Submit your report through the Netacad site.

==Unit Assessments==
You are responsible for completing all of the online unit assessments listed below. These fall into the online assessments category of your course grade.
* Chapter 1
* Chapter 2
* Chapter 3
* Chapter 4
* Chapter 5
* Chapter 6
* Chapter 7
* Chapter 8
* Chapter 9
* Chapter 10
* Chapter 11

==Other==
You are also responsible for completing these things, see the course syllabus for category and weighting information.
* Online Final Exam
* Skills Final Exam

==Skills Final Exam==
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios. Your grade in this category will be based on completing a lab equipment skills exam. You will not be able to use any resources other than those specified below on this part of the exam.

In this class there will be '''two parts to the skills exam in this course''':
* Half of your grade in this category will be based on successfully completing the two online Packet Tracer Practice Skills Exams at home. You grade will be based on correctly completing all parts of the activity.
* Half of your grade in this category will be based on completing an in-class or remote real equipment skills exam.

===The Packet Tracer Practice Skills Exams===
There are two Packet Tracer Skills Assessment (PTSA) activites. You can find them in the modules section of the course on Netacad, they are labeled "CCNA Security 2.0 PT Practice SA Part 1" and Part 2. You can take each as many times as you'd like between now and the due date and spend as much time on them as you'd like. These together are half of your skills exam grade for the Network Security portion of the class.

Breaking any of the following rules for the Packet Tracer Practice Skills Exam is considered cheating and could give you an unfair advantage on the exam so any evidence of them will result in a 0 on the entire skills exam (all parts):
* You are NOT allowed to ask anyone else for help, or seek out any copies of any part of the exams or solution keys to the exams in any format. You may use your class materials (textbook, my lecture videos, lab activity instructions, any notes you have made) and other websites/videos which are not providing individual assistance to you or exam solutions though.
* If you have any questions about something, or are wondering if something is OK, or any other issues you must send an email to your instructor about it.

===The Real Equipment Skills Exam===
The Real Equipment Skills Final Exam must be completed on the IHCC Netlab system during the time period specified by your instructor. This is a timed activity which you will have no more than four hours to complete. A Netlab reservation must be made for the exam. '''You will be able to begin reserving slots in Netlab for this a few days in advance (so you can get the time you want) but you must not make a reservation with a start time for the real equipment skills exam before the date specified by your instructor''' You must not spend more than four hours working on the exam and once you start the exam you must work on it continuously, you cannot stop and then re-start the exam later.

* I strongly suggest making a 1 page "cheat sheet" for yourself of the common commands needed for configuring the routers and switches as required to complete the labs in CCNA Security part of the course, this will help you if you have forgotten a particular command.
* Note that assistance with issues will not be guaranteed outside of the normal work day/week so if you're concerned you may have issues during any portion of your exams you should plan to complete them during scheduled office or lab hours.

Breaking any of the following rules for the real equipment skills exam is considered cheating and could give you an unfair advantage on the exam so any evidence of them will result in a 0 on the entire skills exam (all parts):
* You are NOT allowed to ask anyone else for help, or seek out any copies of any part of the exams or solution keys to the exams in any format. You may use your class materials (textbook, my lecture videos, lab activity instructions, any notes you have made) and other websites/videos which are not providing individual assistance to you or exam solutions though.
* You must NOT access a reservation with a date before the official start date of the exam or after the end date of the exam.
* You must NOT stop the exam and come back to it. All work must be completed in a single reservation and you may not extend the reservation for a total of more than four hours.
* If you have any questions about something, or are wondering if something is OK, or any other issues you must send an email to your instructor about it.

If you have any questions or issues please contact me as soon as possible. Remember that I'm here to help clarify anything you find confusing if I can. It never hurts to ask for help if you're stuck or confused, the worst that will happen is that I'll tell you that I can't answer that on an exam.

[[Franske ITC-2536|Return to ITC-2536 Homepage]]

Franske ITC 2900 SP22 Possible Projects

2022-05-10T19:23:52Z

BenFranske: /* Overlay Network Experimentation */

=Possible Projects=
'''NOTE: These are some ideas, there are many other possible projects. Discuss your own ideas with the instructor to see if they might be feasible.'''

==Intrusion Prevention System Experimentation==
===Introduction===
In this project you would explore a couple of different intrusion prevention systems and create a lab which could be used in a network security course to demonstrate the use of IPS software. This may require the creation of pre-built virtual machines so that the principal features of IPS can be explored within a reasonable lab time. You may want to explore and create labs for both network (NIPS) and host (HIPS) based IPS.
===Resources===
* SNORT
* Zeek
* OSSEC
* Suricata
* Security Onion
* pfSense
===Deliverables===
* Comparison of IPS software
* IPS Lab Activities (instructions, VMs, etc.)

==Overlay Network Experimentation==
===Introduction===
Overlay networks allow you to build a network of systems (and sometimes subnets) which communicate with each other and appear to be on a local network even when they are connected through other networks. They share some similarities with VPNs but usually allow direct node to node communication without flowing through a central gateway. They can be supported/connected with both software and hardware depending on specific needs.
===Resources===
* Slack Nebula
* Tinc
* VXLAN
* flexiWAN
* Yggdrasil Network
* HasiCorp Consul
* ZeroTier
* cjdns
* Headscale
===Deliverables===
* Working overlay network(s)
* Comparison of types/specific overlay networks

==Digital Signage==
===Introduction===
Digital signage player software is used to show photos and information on TV screens used as signs in public places. This project would be to explore and test at least a few different digital signage players and make a recommendation on ones to use for a few particular organizations with different needs.
===Resources===
* Concerto
* Screenly
* Xibo
* Rise Vision
* Display Monkey
* Pi Signage
* Info Beamer
* Libre Signage
* Foyer
===Deliverables===
* Working digital signage system(s)
* Recommendations/comparison of digital signage systems

==DNS and Web Deep Dive==
===Introduction===
Explore the operation of DNS servers, Web servers, and related services by modeling how the Internet DNS system works. Includes deploying at least a root nameserver, a few TLD nameservers, some nameservers for particular domains, delegated nameservers, as well as a root Certificate Authority, experimenting with DNSSEC and DANE, and setting up demo webservers for sample domains (utilizing the DNS infrastructure, DNSSEC, DANE, SSL/TLS certificated, etc.)
===Resources===
* Lots of Linux server VMs
* BIND DNS Server (and/or Unbound DNS server)
* nginx web server
===Deliverables===
* Public Key Infrastructure setup (certificate creation, signing, etc.)
* DNS Server hierarchy with working DNSSEC/DANE access to webservers/sample domains
* Prepare a whitepaper and presentation detailing your research, testing process, and results

==PKI Certificate Deep Dive==
===Introduction===
Explore the operation of public key infrastructure (security certificates). Includes setting up an enterprise certificate authority on Windows Server and/or Linux and then demonstrating the useful application of security certificates for things like: HTTPS websites, code signing, VPN authentication, Wireless Network 802.1x Authentication, email signing, etc. You will also determine the feasibility of using free public "Let's Encrypt" certificates for any or all of these in an enterprise intranet setting.
===Resources===
* Windows and Linux server VMs
* Certificate creation and signing software
===Deliverables===
* Public Key Infrastructure setup (certificate creation, signing, etc.)
* Demonstration of certificate use
* Prepare a whitepaper and presentation detailing your research, testing process, and results

==UPS Power Monitoring==
Research, explore, and demonstrate the use of the NUT UPS power monitoring software to manage large numbers of uninterruptible power supplies on the ITC network. Specifically, research the use of NUT and develop/implement a plan to connect a Raspberry Pi running Raspbian Lite and running NUT to every UPS in the ITC labs and connect them with static IPs to the ITC network. If time allows provide centralized status reporting via MQTT.
===Resources===
* Lots of Raspberry Pis
* UPSs
===Deliverables===
* Working NUT servers on every UPS
* Documentation on setup and configuration
* Prepare a whitepaper and presentation detailing your research, testing process, and results

==Network Access Control==
===Introduction===
The Inver Hills ITC department has an academic, demonstration, and research network ("ITCnet") which uses network devices from Cisco and HP and supports a number of virtual machines, hosts, and devices including Windows, Linux, Android, iPhone, and more. Network ports are not physically securable but it may be possible to improve security on this network by implementing some type of Network Access Control (NAC) which restricts access to network resources until a user authenticates to the network. Users on our network are stored in an Active Directory system which is also accessible through LDAP and RADIUS methods. It has been determined in previous groups that PacketFence is a reasonable option for NAC but test implementations with switches and wireless APs have not been completed. You task would be to setup and test PacketFence with the Cisco and HP/3Com switches we use as well as with the Ubiquiti UniFi APs (running OpenWrt)and Aruba Wireless APs, and to document your results.
===Resources===
* Cisco Switches
* HP/3Com Switches
* Wireless APs and Controllers
* Windows Server / Active Directory
* PacketFence Open Source NAC
===Deliverables===
* Design and implement a test network environment
* Determine, test, and document configurations which will meet the 802.1x and captive portal requirements
* Prepare a written whitepaper and oral presentation detailing the process, criteria, results, and configurations

==Linux Software Mirror==
===Introduction===
Your goal with this project is to create a self-updating/sustaining Linux operating system local mirror which would allow ITC students to more quickly install and update their Linux systems. The primary OS which must be supported is Debian Linux but you may choose to include other Linux distributions in the mirror as well. The mirror should include a package repository as well as an ISO repository. Your mirror needs to automatically stay up to date with the latest Linux distribution files and should support delivering files over IPv4 and IPv6. It should meet the requirements for being a public mirror.
===Resources===
* Linux VM
* SAN backed storage
===Deliverables===
* A working and self-updating Linux distribution mirror (at least for Debian, possibly other distributions as well)
* Configuration documentation of the mirror
* Prepare a written whitepaper and oral presentation detailing the process, criteria, results, and configurations

==Internet Archiving==
===Introduction===
In this project your goal would be to work on Internet Archival projects with the [https://www.archiveteam.org ArchiveTeam]. Specifically, installing and running their Warrior VM for archival purposes as well as the ArchiveBot and possibly other archival systems.
===Resources===
* Linux VMs
===Deliverables===
* Running archival VMs
* Configuration documentation of the system
* Prepare a written whitepaper and oral presentation detailing the process, criteria, results, and configurations

==Python Programming Projects==
===Introduction===
There are MANY possible Python programming projects possible and could include local programs as well as cloud based serverless type programs (e.g. Azure Functions). Specific projects would depend on your existing Python knowledge and area of interest. Discuss these with your instructor.
===Resources===
* Python!
* Possibly other things depending on specific project
===Deliverables===
* Code as open source under MIT license
* Other deliverables depend on specific project
* Prepare a written whitepaper and oral presentation detailing the process, criteria, results, and configurations

==Lecture Capture System==
===Introduction===
In this project you would be installing, testing, and documenting the [https://opencast.org/ Opencast] lecture capture system
===Resources===
* Lecture Capture PC
* Lecture Capture Hardware (cameras, pen display, audio interface, etc.)
* Opencast software
===Deliverables===
* Working lecture capture system
* Configuration documentation of the system
* Prepare a written whitepaper and oral presentation detailing the process, criteria, results, and configurations

=Taken=
==Support for vTPM and Encryption with VMWare==
===Introduction===
VMWare has support for a virtual TPM chip in it's VMs as well as the ability to encrypt Virtual Machine files. IN theory enabling the vTPM feature should allow you to use Bitlocker on the boot drive of a Windows VM running in VMware as well as to provide additional security enhancement of VMware VM files. Normally enabling this support in VMware requires the use of a commercial KMIP key management server (KMS). In this project you would explore how KMIP KMS systems operate and implement an open source KMIP server for VMware culminating in a demonstration of the enhanced security features including vTPM possible with KMIP on VMWare.
===Resources===
* PyKMIP
* VMWare ESXi
* VMware vSphere
===Deliverables===
* Working vTPM VMware setup
* Bitlocker running on boot drive in VMWare

==Internet Video Conferencing Systems==
===Introduction===
In this project your goal would be to compare and install a variety of open source video conferencing server systems and compare them with each other and with commercial offerings such as Zoom and WebEx. Examples could include Jitsi, Wire, Jami, Element.io, BigBlueButton.
===Resources===
* Linux VMs
* Various client devices
===Deliverables===
* Running conferencing servers
* Configuration documentation of the system, comparisons of various video conferencing server options
* Prepare a written whitepaper and oral presentation detailing the process, criteria, results, and configurations

==VPN Systems Comparison==
===Introduction===
In this project your goal would be to compare and install a variety of different type of VPN software, focusing primarily on open source offerings and covering a variety of different types of VPN use cases. Use cases include: remote access to a work network, protecting Internet traffic over an insecure network (such as free wifi), connecting individual client devices to a single virtual network, connecting two separate networks together. You should explore differences in how the different software allows for authentication, how they provide rules limiting which clients traffic can flow between, speed differences, usability, flexibility, etc.
===Resources===
* VMs
* VPN Server and Client software
* Various client devices
===Deliverables===
* Running VPN systems
* Configuration documentation of the software, comparisons of various software options
* Prepare a written whitepaper and oral presentation detailing the process, criteria, results, and configurations

Franske ITC-2900 Assignments

2022-05-04T23:08:44Z

BenFranske: /* Participation and Peer Evaluation */

==Statement of Work==
After your team has selected a project to work on your next objective is to develop a Statement of Work (SoW). The SoW is your opportunity to take the very high level description of the project you were given and turn it into a more detailed description of your specific goals, operational procedures and timeline for the project. In order to successfully do this you will need to meet with the instructor and/or sponsor of the project and any other involved or related parties. One way to think of the SoW is as part of the contract you, as a consulting team, have with the project sponsor and ensure everyone is on the same page.

Goals for the SoW:
* Clearly define the purpose of the project / problem statement in your own words. Make sure that you understand what is important to the sponsor.
* Give an overview/background of the technology involved. Make sure you have a basic understanding of the concepts you will be investigating and the problems you might encounter. Show that you have already started background research on the project.
* Define the scope of work and deliverables. What will you need to do for the project sponsor to consider this a success?
* Describe any resources or cooperation you believe you will need in order to be successful
* Develop a plan/schedule for your project, this can be updated as needed but you need to know when you are going to try and have certain phases of the project complete.

SoWs should be written in a narrative (paragraph) format (with the exception of a timeline) and should typically be about 850-1200 words (three or four pages). Your SoW will be graded based on how you meet the goals for the SoW listed above as well as professionalism (grammar, punctuation, etc.)

Google "statement of work" for more information about these as well as some examples.

==Project Work Log==
* Each INDIVIDUAL in your group must keep a work log indicating what was worked on, when, and for how long. This should be written in narrative (paragraph) format. You should probably be writing at least 2 paragraphs each week about the work you have done and details from your research. Logs must be turned in at the end of the course but must be kept up to date throughout the course. Your instructor may ask to see a copy of your work log at any time.
* You should '''also''' keep a separate log of the hours you INDIVIDUALLY worked on the project in a spreadsheet by date and category so that they can be graphed and included in your final presentation.
* As a three credit course this course is estimated to require about 9 hours of work per week from each student, or about 144 hours over the entire semester. The purpose of your spreadsheet is to track how many hours you are spending on the project. The purpose of your work log is to provide a good place to save links to reference material, notes you want to remember about what you've done, and to justify (back-up) the claim of how many hours you spent. Of course, if your group does phenomenal presentations and whitepaper and everyone appears to have contributed equally we're not going to look too closely other than to see that you have kept a log meeting the requirements. However, if there are any issues with your presentations or paper (and there's almost always something that could be better) or someone people in your group seems to have contributed much more or less than others the work logs can give important data (along with other evidence) of what went on and so can influence other areas of your grade as well. Bottom line: be thorough and dedicated to keeping good logs!
* Tip: Keep your individual narrative log in a single word processing document so that you can submit the entire log at once and not have to combine multiple files together into one to submit it.

==Group Meetings and Minutes==
It is expected that your group meets synchronously ''at least'' once a week (more is always encouraged) to work on the project and to update each other about the status of your individual parts of the project, demonstrate and test systems, etc. This would be in addition to meeting time spent with your instructor.

Someone in your group needs to take meeting minutes at these meetings and accurately capture the status of the project as well as the discussions and contributions of each team member. These written reports need to be available to the instructor upon request and submitted en masse at the end of the project. These minutes should at the minimum contain a list of the group members present, the location of the meeting, the time the meeting started, the time the meeting ended, a report from each member about what they have done since the last meeting, a summary of what was discussed, and what each member agrees to work on before the next meeting.

Tip: When you submit them at the end of the project you'll want to have them all in one document so it's easiest to keep a running document with all your group meeting minutes throughout the course rather than having to put it together at the end.

==Instructor Progress Updates==
* At least one representative of your group must meet weekly updates with the instructor to discuss the progress of your group.
** You should discuss your current project status amongst your group each week in your regular group meeting before meeting with the instructor
** Meetings should be scheduled in advance
** Meetings will be held by Zoom web conference
* At least once every two weeks (every other week) your entire group must have a meeting with the instructor where your progress is discussed
** You should discuss your current project status amongst your group each week in your regular group meeting before meeting with the instructor
** Meetings should be scheduled in advance
** Meetings will be held by Zoom web conference
* Missing meetings unless it's been previously cleared with the instructor, will result in lower grades in this category for you individually and/or your entire group. Also, this is not just a participation score, the meetings need to provide valuable information about things going on in your group and show you are making adequate progress towards completion of the project in order to receive points.

==Presentations==
Your team will be presenting twice in this course.
===YouTube Presentation===
Your group will create and upload a preliminary results presentation to YouTube about a week and a half before your final presentation where you will be presenting broad information about what you did to an interested audience. These presentations will be about 12-15 minutes long and should be engaging, interesting, and informative to people who might be searching YouTube for information about the topic of your project. These videos should NOT just be a narrated power point presentation, that is not very engaging and interesting. Would you stop to watch someone give a power point presentation on YouTube? You should probably watch some popular technical presentations on YouTube before you create yours and try to incorporate some of the things that you think makes them more interesting to watch. Demonstrations are usually one good way to keep things engaging. Clearly explaining what you are doing and why at each step is also critical to having a good presentation.

The [https://obsproject.com/ Open Broadcaster Software] is free, open-source, cross platform software which allows you to capture input from webcams, microphones, and your screen to create videos. The [https://www.shotcut.org/ Shotcut] or [http://openshot.org/ OpenShot] free, open-source video editing software programs allows you to edit and title your presentation. You can feel free to use other tools, but these are free and cross platform.

===Final Presentation===
At the end of the class you will give a final presentation of 20-25 minutes to an audience including other ITC students, faculty members, college administration, advisory board members, and employers. You should be prepared to discuss the background of your problem, the methodology you used, your testing, results, and conclusions. At the end of your presentation you should be prepared for a few minutes of Q&A from the audience as well. A copy of your presentation in electronic format must also be provided to the instructor.
====Evaluation====
Your final presentation will be evaluated by your instructor, members of the ITC advisory committee, other students, and yourselves. You will need to justify with examples scores you give in each of these four areas:
* '''Topic Content''': Was the topic well defined? Were the key findings described? Was the content presented accurate and did it provide a good overview of the topic and work done? Was there evidence of research, problem solving, teamwork, and new insights? (out of 30 points)
* '''Presentation''': How well did the group do explaining the content? Was the presentation well organized, easy to follow, and consistent in its focus? Were they able to adequately answer appropriate questions from the class? Was the presentation professional and well prepared? (out of 30 points)
* '''Engagement & Delivery''': : How well did the group keep the audience engaged in their presentation? This could include receiving or asking questions from the audience, using appropriate visual aids, giving a demonstration, etc. (out of 20 points)
* '''Overall Quality''': Assume these students were a team of employees or a consulting group you had asked to research this topic, experiment with the technology and prepare a briefing for you, would you be satisfied with their performance and why? (out of 20 points)

==Final Written Report==
At the end of your project you must compile all your work into a technical whitepaper and submit it in paper and electronic format to the instructor. These whitepapers are typically 11,700 - 16,500 words ex (about 50-75 pages) in length excluding appendices and include:
* Table of Contents - Help people find the parts they're interested in
* Executive Summary - Provide a summary of about 500-700 words (this is about two pages) giving the highlights of everything else in the whitepaper, especially method, results, and conclusions. This should make someone interested in this topic want to read your entire whitepaper or help them find what they're interested in specifically. Hint: Write this after you finish the rest of it
* Thank you's/dedications/etc.
* Statement of Work - Possibly modified and updated as needed. Introduce and explain the problem/project and how you are going about it. This is about 850-1200 words (three or four pages) and if you have not made changes to the scope of your work it may just be inserting your final SoW from earlier in the course.
* Background/Research - What technologies did you look at? What important concepts are there to understand about this topic? Think of this part as a traditional research paper you might write for a composition course. This section is typically 3500-4900 words (about 10-15 pages).
* Methodology - Explain how you built your test environment, how you did your testing, what criteria were you evaluating and why (hint, your research should tell you what criteria is important and how to measure it), lots and lots of documentation so that someone else reading this could duplicate your results. This section frequently includes diagrams of your topology, instructions you have written, short code/configuration snippets, etc. Long complete configuration files or code should be placed in an appendix. How long this section should be in words varies considerably based on your specific project but is typically about 5000-7000 words (they are usually about 20-25 pages, notice the fewer words per page though compared with the background section because there are likely more lists, diagrams, code/configuration etc.)
* Results - What did you find when you ran your tests. No opinions here, don't analyze the data, just provide it. This is typically about 400-700 words (about 2-3 pages) depending on your particular project and may also include graphs, charts, screenshots, etc.
* Conclusions/Analysis - Provide your opinions here and back them up with the results you gathered. This is typically 1400-2000 words (about 6-8 pages) and may also include graphs, charts, screenshots, etc.
* Appendices - Include any critical technical documentation of your configurations, special/detailed setup instructions for tricky things, etc. in appendices at the end of the whitepaper.
These sections and exactly what each might include vary from project to project so be sure to consult with your instructor and take a look at the many sample papers from previous students to get an idea of what this might look like. These are not included in the word/page counts above.

One word of caution about word/page counts. The amount and type of content you need to thoroughly describe your project varies greatly from one project to another so these are general guidelines. It's difficult to fully explore your semester long project in much less than 11,700 words or 50 pages but for many projects that is also not nearly enough detail. You are graded not so much on whether you have the right number of words or pages but on how completely your paper and project explore the topic you have chosen. Be thorough but don't add unnecessary filler material. When in doubt talk to your instructor, share outlines and drafts, and get feedback along the way. Some groups have found that it takes 90 or more pages (excluding appendices) to fully explain their topic and project. Things like code/configuration examples, installation/configuration instructions, and screenshots should be included as needed to explain your topic but should absolutely not be used as additional "filler". It's obvious when this has been done and is taken into account when grading.

==Participation and Peer Evaluation==
At the end of the course you will be asked to evaluate how well each person on your team (including yourself) contributed to the effort. Do not let these evaluations be a surprise! If you are having problems with team members you should talk to them about it first and if things do not involve make sure the instructor is aware of it well before the end of the course. The quality of your peer evaluations (how well you write up evaluations of other group members and yourself) will be graded out of 20 points in the "participation and peer evaluations" section of your grade.

Because group work is a key component of this course your grade will be adjusted based on your performance as a member of the group. This is done by collecting peer evaluations at the end of the course and by observation of the instructor during progress checks. Your grade on the group portions of the course (Statement of Work, Presentations, Final Written Report) will be multiplied by a "peer adjustment factor" ranging from 0% to 100% where 100% means you were equal in your contributions to the group compared with other group members and 0% means you had no participation in group work.

For each group member, including yourself, you need to turn in a peer evaluation. Below are six categories as well as some questions to get you thinking about how well people participated in your group. You should write an evaluation for each group member (including yourself), covering each of the categories, as well as any general comments. Each category should be clearly identified and addressed in paragraph form with at least a few sentence. For most people these evaluations end up being about 300-400 words ''per group member''.

Here are the categories to discuss about each person:

* '''Contributions:''' Did they regularly provide useful ideas, insights and research to the group? Were they a leader? How hard did they try to help the group effort? What specifically did they add to the group?
* '''Time Management:''' Was their time well used throughout the project? Did deadlines have to get adjusted because work was not done on time? How did their ability to get things done affect the group?
* '''Preparedness/Attendance:''' Were needed materials (VMs, equipment, etc.) that were the responsibility of this group member available and ready when needed by other group members? Was the group member on-time and ready to work during group work sessions?
* '''Attitude:''' Was the group member unduly critical of the project or the work of others in the group or did they support the group and engage in the project?
* '''Teamwork:''' Did they listen to, share with, and support the efforts of other group members? Did they try to keep working with others on the team or did they “go it alone”?
* '''Quality of Work:''' How was the work done by this member? Did other group members need to check and correct problems regularly?

Franske ITC-2000 Assignments

2022-05-02T21:14:53Z

BenFranske: /* Online Final Exams */

=Labs=
You are responsible for completing ALL of these labs. You must submit a [[Franske Lab Report Format|lab report]] for each topic/chapter (you should combine multiple labs from the chapter/topic into a single report). If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report is worth up to 20 points. This falls into the Labs/Homework category of your course grade.

==PC Disassembly/Reassembly Labs==
'''NOTE: Before beginning these labs please make sure you have watched the lab videos created by your instructor about the disassembly and re-assembly process for these PCs.'''
* 1.3.2.2 Lab - Disassemble a Computer
* 2.1.2.5 Lab - Install the Power Supply
* 2.1.3.10 Lab - Install the Motherboard in a Computer
* 2.1.4.7 Lab – Install the Drives
* 2.1.5.6 Lab - Install Adapter Card
* 2.1.7.4 Lab - Install Internal Cables
* 2.1.7.8 Lab - Install the Front Panel Cables
* 2.1.7.11 Lab – Complete the Computer Assembly

==Chapter 3 Labs==
'''NOTE: You will complete these labs on the same PC which you assembled in the PC Assembly lab.'''
* 3.1.1.6 Lab - Investigate BIOS or UEFI Settings
* 3.1.2.5 Lab - Search for BIOS or UEFI Firmware Updates
* 3.1.2.6 Lab - Install Windows
** '''NOTE:''' You will first need to create a Windows 10 installation USB drive using the [https://www.microsoft.com/en-us/software-download/windows10 Windows 10 Media Creation Tool] from another PC. Be sure to follow the "Using the tool to create installation media (USB flash drive, DVD, or ISO file) to install Windows 10 on a different PC (click to show more or less information)" to create a 64-bit installation USB stick.
** '''NOTE:''' Make sure your computer (the one you built from parts) is NOT connected to the Internet while Windows is being installed on it so that you can create a local account instead of being forced to use a Microsoft account!
** '''NOTE:''' Be sure to choose a new installation, not to repair an existing one. If prompted choose to install "Windows 10 Education" or "Windows 10 Enterprise". Also, choose to do a "Custom" installation, not an upgrade, and delete all existing partitions (note that this will erase all data on the computer).
** '''NOTE:''' If you are prompted for a license or activation key choose that you do not have one or to skip the step.
** '''NOTE:''' During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 3.1.2.7 Lab - Install Third-Party Software in Windows
** '''NOTE:''' You will need to download the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site and copy it to your computer to install it.

==Chapter 4 Labs==
===In Person Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' In this lab you are asked to troubleshoot any problems with your hardware. After making sure your system is working properly obtain sheets from the instructor with a series of problems to create for your partner. Be sure to have your partner leave the room while you are creating each problem (one problem at a time!).

===Fully Online Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' Normally in this lab you are asked to troubleshoot problems with your hardware that were created by a partner of yours following instructions from your instructor. Because the class is being offered online this semester and you are working alone with your computer at home you will instead follow the instructions (which have been put in the Chapter 4 Module on the Cisco Netacad Site) yourself to create various problems with your hardware and then see what type of symptoms each issues produces. Your lab report should include details about the clues you could have used and/or questions you could have asked the user which would show what the problem was.
* [[ITC-2000 Lab Install Windows on Remote Lab PCs|Install Windows on Remote Lab PCs]]
** For this activity you will install two copies of Windows 10 onto PCs in our IHCC remote lab system, Netlab. Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 6 Labs==
===In Person Class Labs===
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' In this lab you are asked to open a command prompt window. In older versions of Windows the command prompt was an option in the start menu, but it was removed from there starting in Windows 10. To launch a command prompt just click on the start menu and start typing "cmd" or "Command Prompt" and you will find it.
* 6.1.3.10 Lab - Configure a Wireless Network
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' Change the router settings as indicated in the lab, use these for the NEW settings:
*** Router IP Address: 172.17.99.1
*** Router Subnet Mask: 255.255.255.0
*** DHCP Starting IP Address: 172.17.99.21
*** DHCP Maximum Number of Users: 20
*** Router Username: admin
*** Password: Password123!
*** Wireless SSID: ITE-Wxx (replace xx with the number of one of your PCs, found on a sticker on top of the classroom PC under your desk)
*** Wireless Passphrase: Cisco456!
** '''NOTE:''' Do not complete Part 4 of this lab which is listed as optional.
* 6.1.4.8 Lab - Configure Firewall Settings
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' In Part 2, Step 1 you should add the MAC addresses of both your computers to the allowed list of MACs on the router.
** '''NOTE:''' In Part 2, Step 2 you should add the IP address of ONE of your computers to the DMZ on the router.
** '''NOTE:''' In Part 2, Step 3 you should add a port forwarding rule to forward port 80 to the IP address of the OTHER one of your computers. Also note that different manufacturers call "port forwarding" different things. For example TP-Link calls it "virtual servers" instead in some models of routers.
* 6.2.2.5 Lab - Troubleshoot Network Problems
** '''NOTE:''' In this lab you will connect your router to an Internet connection, in room B-107 please use the GREEN network jack under your desk to make this connection.
** '''NOTE:''' Obtain sheets with two lists of problems to create from the instructor. Create these problems for your partner one at a time while they are out of the room and ask them to fix your network. If you are unsure of how to create the issue ask your instructor for help.
** '''NOTE: Before you leave today please reset your router to the factory default settings.'''

===Fully Online Class Labs===
* You will complete labs for Chapter 6 using a combination of your remote lab PCs and the Cisco Packet Tracer software. Details will be added below the week of February 16.
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' This lab will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You can use "PC 1" as what the lab calls "Host A" and "PC 2" as what the lab calls "Host B". You will be able to skip the wiring instructions from Step 1 of the lab as your remote lab PCs are already wired to complete this lab.
* [[ITC-2000 Lab OpenWRT Router Exploration|OpenWRT Router Exploration Activity]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* 6.1.3.9 Packet Tracer Activity - Connect to a Wireless Network
** '''NOTE:''' For this activity you will be simulating a connection to a wireless network using the Cisco Packet Tracer software which can simulate a large network with multiple PCs and devices all in a single application running on your PC. To complete this activity you will need to download and install the latest version of the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site. You can either install it on your home computer or you can install it on one of your remote lab PCs and use it through Netlab.
** '''NOTE:''' If you have not used Packet Tracer before you may want to view [https://youtu.be/F4bXJMx7nT8 this video showing how to use the small office and home networking features of Packet Tracer] to build a simple network.
* 6.1.4.7 Packet Tracer Activity - Configure Firewall Settings

==Chapter 8 Labs==
===In Person Class Labs===
* 8.3.1.3 Lab - Install a Printer in Windows
* 8.4.1.3 Lab - Share a Printer in Windows
** NOTE: In this lab use a laptop as the second device (the one which is not directly connected to the printer). Both the laptop and your desktop will need to be connected to the same network so setup your network routers with a connection to both computers.
** NOTE: Because of a security issue called "Print Nightmare" Microsoft has made some patches to Windows printer sharing which may prevent you from adding a network printer on a the client (Laptop in this case) through the traditional means (such as just double clicking on the shared printer or by searching and installing it as a network printer on the client. Instead you may need to download and install the printer driver on the client computer first (like you would for a local USB printer) and then manually add the shared printer on the client, specifying the driver to use.
* 8.5.3.2 Lab - Perform Preventive Maintenance on a Laser Printer
** NOTE: In this lab you will not actually install any new parts, just find and remove the existing parts on the printer and then re-install them. Also, you should locate the fuser on the printer and find and watch a video showing how to remove and replace it but do not actually do it because on our particular printer model it requires disassembling most of the printer to get to the fuser.
* Lab - [[Franske ITC-2000 Network Printing Lab|Setup and Connect to Network Printers]]

===Fully Online Class Labs===
* '''NOTE:''' These labs will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You will need to have working Internet access from both PCs in order to complete these labs so make sure you have that enabled and working.
* [[ITC-2000 Lab Remote Printer Installation|Install a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* [[ITC-2000 Lab Remote Printer Sharing|Share a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 9 Labs==
===In Person Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' Before you create your VM please make sure that VirtualBox is set to save VMs into a folder on the D:\ drive that contains the semester and year in the folder name such as ''D:\bfranske-fa17\''
** '''NOTE:''' Change the network jack your PC is plugged into at your desk to the "ITC network" (the GREEN network jack in B107). Make sure to change it back to the "Campus" connection (the RED network jack in B107) before you leave!
** '''NOTE:''' The Ubuntu installation ISO image file is located in the ''D:\CNT Files'' folder. The version of Ubuntu in this folder may be newer than the version listed in the lab
** '''NOTE:''' Set your virtual machine to use at least 2 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** '''NOTE:''' Make sure to set your virtual machine to use bridged networking before starting it
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. The ''D:\CNT Files'' folder should contain some others such as Linux Mint or Debian you can try as well. Just setup a new virtual machine for each one you would like to try.
** '''Don't forget''' to change the network jack your PC is plugged into at your desk back to the "Campus" connection (the RED network jack in B107) before you leave!

===Fully Online Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' You will be completing this lab on PC 1 in your Netlab system so make sure you have a reservation in Netlab, are able to access PC 1, and PC 1 has working Internet access.
** '''NOTE:''' You will need to download and install the latest version of VirtualBox for "Windows Hosts" from the web on PC 1
** '''NOTE:''' You will need to download the latest version of the Ubuntu Desktop ISO file from the web on PC 1
** '''NOTE:''' Set your virtual machine to use at least 3 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. You can download and try installing some others in VirtualBox too such as Linux Mint or Debian Linux. Just setup a new virtual machine for each one you would like to try.

==Chapter 10 Labs==
===In-Person Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive.
** NOTE: Make sure your computer is NOT connected to the Internet while Windows is being installed so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: Do this lab AFTER the Windows Installation lab!
* 10.3.1.4 Lab - Finalize the Windows Installation

===Fully Online Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Your Netlab "PC 2" machine will be erased prior to beginning this lab so that you can practice installing Windows 10 on it again with a few changes.
** NOTE: Before installing Windows 10 on PC 2 make sure to switch off the Internet connection on your OpenWRT router (use your web browser on PC 1 to do this, see the Chapter 4 Windows installation lab for detailed instructions) so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive and not the beginning of the drive (so the Windows installation on the big partition goes before the unpartitioned space.
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down because you will need them again later in the course.
** NOTE: Once the Windows 10 installation is complete on PC 2 sure to switch on the Internet connection on your OpenWRT router again.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: You will be doing this lab on BOTH PC 1 and PC 2. On PC 2 you should have 10 GB of unpartitioned space which you left during the Windows 10 install you just completed so you can skip the optional Step 2 in the lab. On PC 1 you probably don't have any unpartitioned space so you will need to create free space on your drive by shrinking the existing NTFS partition as explained in Step 2 of the lab.
* 10.3.1.4 Lab - Finalize the Windows Installation
** NOTE: Make sure to install the VMware Tools on PC 2 during this lab. See the Chapter 4 Windows installation lab for detailed instructions.

==Chapter 11 Labs==
NOTE: All of these labs will be completed on one of the PCs you installed Windows 10 on in the previous lab.
* 11.1.2.10 Lab - Explore the Windows Desktop
* 11.1.3.4 Lab - Work with Task Manager
* 11.1.4.11 Lab - Working with File Explorer
* 11.2.1.5 Lab - Explore Control Panel Categories
* 11.2.2.3 Lab - User Accounts
* 11.2.3.5 Lab - Configure Browser Settings
* 11.2.5.8 Lab - Manage Virtual Memory
* 11.2.6.2 Lab - Use Device Manager
* 11.2.7.4 Lab - Region and Language Options
* 11.3.1.11 Lab - Monitor and Manage System Resources
* 11.3.2.7 Lab - System Utilities
* 11.3.2.8 Lab - Manage System Files
* 11.3.3.8 Lab - Hard Drive Maintenance
* 11.3.4.6 Lab - Install Third-Party Software
* 11.4.1.5 Lab - Work in the Windows Command Shell
* 11.4.2.7 Lab - File System Commands
* 11.4.3.2 Lab - Disk CLI Commands
* 11.4.4.2 Lab - Task and System CLI Commands
* 11.4.5.3 Lab - Other Useful Commands
* 11.5.2.4 Lab - Share Resources
** NOTE: In this lab activity you will need to share and connect to network files. You will need to setup your second Windows PC, connect the two PCs with a router, and configure them for file sharing. The router and PCs do not need an Internet connection for this lab.
* 11.5.4.2 Lab - Connect and Test the Wireless Connection
* 11.5.6.2 Lab - Windows Remote Desktop and Assistance
* 11.6.1.2 Lab - Manage the Startup Folder
* 11.6.1.5 Lab - Schedule a Task using the GUI and the Command Line
* 11.6.2.4 Lab - System Restore and Hard Drive Backup
* 11.7.3.2 Lab - Troubleshoot Operating System Problems
** NOTE: Ask your instructor or the lab assistant to configure the "computer will not boot" problem from the instructor lab guide for you to troubleshoot.

==Chapter 12 Labs==
===In-Person Class Labs===
* Check out an Android tablet from your instructor.
* The access PIN on the tablets is "1 2 3 4"
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
** Make '''sure''' you set the PIN back to "1 2 3 4" when you are done with the lab if you have changed it!
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

===Fully Online Class Labs===
* If you have access to your own Android tablet or smartphone you can complete these labs on your own device
* If you do not have access to an Android tablet or smartphone you will be able to use an Android system through the remote Netlab system to complete these labs. When you make your reservation in Netlab be sure to choose "Android Device Lab Access" instead of "PC Hardware and Software Lab Access (2 Windows PCs with Network Access)".
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

==Chapter 13 Labs==
===In-Person Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
** NOTE: There is a bug in the lab in the section about setting permissions on the Student01 folder. If you set the permissions as the lab indicates (Allow Full Control for Student01 and Deny for ITEStudents) you will actually block Student02 AND Student01 from being able to access the folder because they are both members of ITEStudents. Windows actually gives you a note about this when you set the Deny permission, that it takes precedence over allow. To make this work correctly (Student01 has access to their folder, but Student02 does not) you will need to disable inheriting permissions on the Student01 folder and then specifically allow Staff and Student01 to have full control. In this situation Student02 will not be able to view the folder because they don't inherit any permissions from the parent folder and are not specifically mentioned as someone who has any permissions with an Allow statement.
* 13.3.4.6 Lab - Configure Windows Firewall
** NOTE: Because Windows has updated the default system security settings over time it's no longer as easy to share files as it used to be or the lab makes it out to be. In order to share files from one system to another you'll need to check a few things. First, the system which is sharing the files needs to have the "File and Printer Sharing" feature allowed in the firewall for the zone (Private or Public) which is currently active on the network interface. Second, you will not be able to share files anonymously anymore, you will need to setup the sharing permissions (different from the file permissions) on the shared file to allow a specific user account to have access to the files (not the "Everyone" which is for anonymous access). You will then need to use that username and password on the other computer to access the file share. Finally, you may not be able to access the file share by computer name and instead will need to open a "Run" dialog box and try "\\IPAddressOfComputerToConnectTo" to make a connection like "\\192.168.1.26".
** NOTE: If you are not able to connect or are not prompted for a username and password your system may be trying to connect as another user. You can re-set which user your computer is trying to connect using by opening a command prompt and running '''net use \\192.168.1.26 /user:"Username to Connect With"''' and pressing enter. This should prompt you to enter a password for that user (if you are logged in with a user who has the same username it will try your password first so that may work in some cases if both computers have the same user and password). After the password is accepted at the command prompt you can re-try accessing the shared folder and it will use that username and password.
* 13.5.2.2 Lab - Document Customer Information in a Work Order

===Fully Online Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
** NOTE: Bitlocker does not function on a boot partition without EFI and a TPM chip (which the Netlab Virtual Machines are not setup for) in the default configuration. As a result you will need to modify the group policy of your system to allow a password to be used for BitLocker without a TPM chip. Try searching the Internet for instructions on how to modify group policy to allow Bitlocker without TPM and contact your instructor if you get stuck.
* 13.3.2.5 Lab - Configure Windows Local Security Policy
** NOTE: There is a bug in the lab in the section about setting permissions on the Student01 folder. If you set the permissions as the lab indicates (Allow Full Control for Student01 and Deny for ITEStudents) you will actually block Student02 AND Student01 from being able to access the folder because they are both members of ITEStudents. Windows actually gives you a note about this when you set the Deny permission, that it takes precedence over allow. To make this work correctly (Student01 has access to their folder, but Student02 does not) you will need to disable inheriting permissions on the Student01 folder and then specifically allow Staff and Student01 to have full control. In this situation Student02 will not be able to view the folder because they don't inherit any permissions from the parent folder and are not specifically mentioned as someone who has any permissions with an Allow statement.
* 13.3.3.6 Lab - Configure Users and Groups in Windows
* 13.3.4.6 Lab - Configure Windows Firewall
** NOTE: Because Windows has updated the default system security settings over time it's no longer as easy to share files as it used to be or the lab makes it out to be. In order to share files from one system to another you'll need to check a few things. First, the system which is sharing the files needs to have the "File and Printer Sharing" feature allowed in the firewall for the zone (Private or Public) which is currently active on the network interface. Second, you will not be able to share files anonymously anymore, you will need to setup the sharing permissions (different from the file permissions) on the shared file to allow a specific user account to have access to the files (not the "Everyone" which is for anonymous access). You will then need to use that username and password on the other computer to access the file share. Finally, you may not be able to access the file share by computer name and instead will need to open a "Run" dialog box and try "\\IPAddressOfComputerToConnectTo" to make a connection like "\\192.168.1.26".
** NOTE: If you are not able to connect or are not prompted for a username and password your system may be trying to connect as another user. You can re-set which user your computer is trying to connect using by opening a command prompt and running '''net use \\192.168.1.26 /user:"Username to Connect With"''' and pressing enter. This should prompt you to enter a password for that user (if you are logged in with a user who has the same username it will try your password first so that may work in some cases if both computers have the same user and password). After the password is accepted at the command prompt you can re-try accessing the shared folder and it will use that username and password.
* 13.5.2.2 Lab - Document Customer Information in a Work Order

==Chapter 14 Labs==
===In-Person Class Labs===
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

===Fully Online Class Labs===
There are two types of labs which you will complete for Chapter 14, the first is a number of "Remote Technician" labs and the second is a "Scripting" lab. Because the two types of labs are quite different there are some special instructions on how to turn in lab reports for this chapter. Please be sure to read these instructions and follow them carefully.

For each "Remote Technician" lab: Read through the "Student Customer Sheet" of the lab, think about what could be causing the issues described by the customer. Write down a list of the questions you would ask the customer to help troubleshoot the issue. Once you have a list of questions make up answers that the customer might give to each question and write down those as well. Write an explanation of what you think a realistic problem (or problems) might be that is/are causing the issues for each lab and why you think it/they is/are the most likely problem(s) based on the questions and answers you asked. For each lab you will turn in your questions, answers, and analysis/solution (put into a single document and separate by lab number).

Do this for each of these labs:
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem

You will also complete this scripting lab which you will write a "normal" lab report about (what you did/problems you had/how you tested/what you learned) and include the lab report in with your remote technician labs above and submit in the usual way:
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

=Homework=
Any homework assigned in the course will go here. This falls into the Labs/Homework category of your course grade. Remember, for homework assignments turn in the actual pages from your lab book or printouts from the curriculum and not a lab report. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.
* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the NetSpace site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

=Participation Activities=
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Attend at least two Student Success Day presentations and bring proof of attendance signed by each presenter (10 points)
** ''NOTE:'' Because SSD sessions are online for 2022 your proof of attendance will be writing a 1/2 page summary for each session you attended and submitting that.
* Meet with an academic advisor (10 points for meeting)
* Complete a program/degree plan (10 points for completing)
* Complete the online course feedback form (5 points for completing)
* Complete the Practice Final Exam (Chapters 1-9) (10 points for attempting)
* Complete the Practice Final Exam (Chapters 10-14) (10 points for attempting)
* Compete the A+ 220-1001 Certification Practice Exam (10 points for attempting)
* Compete the A+ 220-1002 Certification Practice Exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)
* Computer History Summary Report (15 points)
*# Watch one of the videos on computer history provided by your instructor
*# Write a 400-500 word summary of the information you learned in the video and why you think it may be useful to know about that history in your IT career. Submit your report through the Netacad site.

=Unit Assessments=
You are responsible for completing the online exam associated with each chapter in the course through the NetSpace website. This category will also include periodic checkpoint exams covering a group of chapters.

* Chapter 1 Exam
* Chapter 2 Exam
* Chapter 3 Exam
* Chapter 4 Exam
* Certification Checkpoint Exam #1 (Chapters 1 - 4)
* Chapter 5 Exam
* Chapter 6 Exam
* Certification Checkpoint Exam #2 (Chapters 5 - 6)
* Chapter 7 Exam
* Chapter 8 Exam
* Certification Checkpoint Exam #3 (Chapters 7 - 8)
* Chapter 9 Exam
* Chapter 10 Exam
* Chapter 11 Exam
* Certification Checkpoint Exam #4 (Chapters 10 - 11)
* Chapter 12 Exam
* Chapter 13 Exam
* Certification Checkpoint Exam #4 (Chapters 12 - 13)
* Chapter 14 Exam

=Online Final Exams=
The final exam category of your grade includes the following exams
* Final Exam (Chapters 1-14)

=Skills Final Exam=
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios.

[[Franske ITC-2000|Return to ITC-2000 Homepage]]

Franske ITC-2536 Schedule

2022-05-01T18:35:57Z

BenFranske:

{| class="wikitable"
! Date !! Week !! Session !! Due Before Class Time !! In Class !! Due Online 11:55pm !! Notes
|-
! 11-Jan
| 1 || 1 || || Class Introduction, Cisco Site Access || || 3 Modules to read for next week, it's strongly suggested you yead modules 1-2 before Thursday this week.
|-
! 18-Jan
| 2 || 2 || Read Modules 1-3, Modules 1-3 Online Discussion First Posts || Modules 2-3 PT & Lab Activities || Module 1-2 Exam ||
|-
! 25-Jan
| 3 || 3 || Read Modules 4-5, Modules 1-3 Online Discussion Response Posts, Modules 4-5 Online Discussion First Posts, Modules 2-3 PT Submissions & Lab Reports || Modules 4-5 PT & Lab Activities || ||
|-
! 1-Feb
| 4 || 4 || Read Modules 6-7, Modules 4-5 Online Discussion Response Posts, Modules 6-7 Online Discussion First Posts, Modules 4-5 PT Submissions & Lab Reports || Modules 6-7 PT & Lab Activities || Module 3-5 Exam ||
|-
! 8-Feb
| 5 || 5 || Read Modules 8-9, Modules 6-7 Online Discussion Response Posts, Modules 8-9 Online Discussion First Posts, Modules 6-7 PT Submissions & Lab Reports || STUDENT SUCCESS DAY, NO CLASS MEETING || || Make sure you are caught up with all work!
|-
! 15-Feb
| 6 || 6 || Read Modules 10-11, Modules 8-9 Online Discussion Response Posts, Modules 10-11 Online Discussion First Posts || Modules 10-11 PT & Lab Activities || Module 6-8 Exam ||
|-
! 22-Feb
| 7 || 7 || Read Modules 12-14, Modules 10-11 Online Discussion Response Posts, Modules 12-14 Online Discussion First Posts, Modules 10-11 PT Submissions & Lab Reports || Modules 12-14 PT & Lab Activities || Module 9-12 Exams || Module 13-14 Exam is due before next class!
|-
! 1-Mar
| 8 || 8 || Modules 12-14 Online Discussion Response Posts, Module 13-14 Exam, Practice PT Skills Exam, Modules 12-13 PT Submissions & Lab Reports || Skills Exam || Practice Final Exam, Course Feedback, CCNA Certification Practice Exam || Online Final Exam is due over Spring Break, first 3 chapters of Network Security need to be read by the week after break.
|-
! 8-Mar
| SPRING BREAK || || || || Online Final Exam ||
|-
! 15-Mar
| 9 || 9 || Read Chapters 1-3, Chapters 1-3 Online Discussion First Posts || Chapter 2-3 Lab Activities || ||
|-
! 22-Mar
| 10 || 10 || Read Chapter 4, Chapter 1-3 Online Discussion Response Posts, Chapter 4 Online Discussion First Post, Chapter 2-3 Lab Reports || Chapter 4 Lab Activity || Chapter Exams 1-3 ||
|-
! 29-Mar
| 11 || 11 || Read Chapter 5, Chapter 4 Online Discussion Response Posts, Chapter 5 Online Discussion First Post, Chapter 4 Lab Report || Networking History || Chapter Exam 4 ||
|-
! 5-Apr
| 12 || 12 || Read Chapters 6-7, Chapter 5 Online Discussion Response Posts, Chapter 6-7 Online Discussion First Post, Networking History Assignment || Chapter 6 Lab Activity || Chapter Exam 5 ||
|-
! 12-Apr
| 13 || 13 || Read Chapter 8, Chapter 6-7 Online Discussion Response Posts, Chapter 8 Online Discussion First Post, Chapter 6 Lab Report || Chapter 8 Lab Activities || Chapter Exams 6-7 ||
|-
! 19-Apr
| 14 || 14 || Read Chapters 9-10, Chapter 8 Online Discussion Response Posts, Chapter 9-10 Online Discussion First Posts, Chapter 8 Lab Report || Chapter 9-10 Lab Activities || Chapter Exam 8 ||
|-
! 26-Apr
| 15 || 15 || Read Chapter 11, Chapter 9-10 Online Discussion Response Posts, Chapter 11 Online Discussion First Post, Chapter 9-10 Lab Reports || Chapter 11 Lab Activities || Chapter Exams 9-10 ||
|-
! 3-May
| 16 || 16 || Chapter 11 Online Discussion Response Posts, Chapter 11 Lab Report || Real Equipment Skills Exam (May 3-7) || Chapter Exam 11 ||
|-
! 10-May
| FE Week || 17 || Practice Final Exam, Practice PT Skills Exam, Course Feedback || NO CLASS TONIGHT || Online Final Exam ||
|}

Franske ITC-2536 Assignments

2022-05-01T18:27:48Z

BenFranske: /* Skills Final Exam */

=CCNA 3 Assignments=
==Labs & Homework==
===Packet Tracer Online Submissions===
Each of these activities will be submitted using the Packet Tracer ScoreUP Online Submission process. Points will be earned for each submitted activity based on correctness and completion of the activity. You will see a completion percentage for each activity in the Packet Tracer software before submitting. If you find that any of these activities do not show points or completion in Packet Tracer you should include them in the lab report for the module (see below) instead.

# PT 2.2.13 - Point-to-Point Single-Area OSPFv2 Configuration (7 points)
# PT 2.3.11 - Determine the DR and BDR (7 points)
# PT 2.4.11 - Modify Single-Area OSPFv2 (7 points)
# PT 2.5.3 - Propagate a Default Route in OSPFv2 (7 points)
# PT 2.6.6 - Verify Single-Area OSPFv2 (7 points)
# PT 2.7.1 - Single-Area OSPFv2 Configuration (7 points)
# PT 5.1.8 - Configure Numbered Standard IPv4 ACLs (7 points)
# PT 5.1.9 - Configure Named Standard IPv4 ACLs (7 points)
# PT 5.2.7 - Configure and Modify Standard IPv4 ACLs (7 points)
# PT 5.4.12 - Configure Extended IPv4 ACLs - Scenario 1 (7 points)
# PT 5.4.13 - Configure Extended IPv4 ACLs - Scenario 2 (7 points)
#* NOTE: This activity is not correctly linked from the Cisco Networking Academy curriculum (it is another copy of the PT 5.1.9 activity). You can download a copy of the correct activity from the course page on the Networking Academy site in the Modules 3-5 section.
# PT 5.5.1 - IPv4 ACL Implementation Challenge (7 points)
# PT 6.4.5 - Configure Static NAT (7 points)
# PT 6.5.6 - Configure Dynamic NAT (7 points)
# PT 6.6.7 - Configure PAT (7 points)
# PT 6.8.1 - Configure NAT for IPv4 (7 points)
# PT 10.3.4 - Configure and Verify NTP (7 points)
# PT 10.6.10 - Back Up Configuration Files (7 points)
# PT 10.7.6 - Use a TFTP Server to Upgrade a Cisco IOS Image (7 points)
# PT 10.8.1 - Configure CDP, LLDP, and NTP (7 points)
# PT 12.5.13 - Troubleshoot Enterprise Networks (7 points)
# PT 12.6.2 - Troubleshooting Challenge - Use Documentation to Solve Issues (7 points)

===Lab Reports===
For each module having lab activities you will need to submit one [[Franske Lab Report Format|lab report]] which covers all of the lab activities listed below in the module. You do not need to submit answers to the questions in the activities, those are for your own learning use only. Lab activities may include remote equipment access, campus equipment, or packet tracer activities. If a lab activity is listed as a "lab" below it should be completed on real equipment either on campus or remotely and may not be completed in Packet Tracer. Your instructor will provide details on accessing real lab equipment. If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report (one per module with activities) is worth up to 20 points.

'''Note:''' The password for CAASP Pod PCs in Netlab is: Cisco123

# Lab 2.7.2 - Single-Area OSPFv2 Configuration
# Lab 3.8.8 - Explore DNS Traffic
#* '''NOTE:''' This lab activity requires using Wireshark on an Internet connected PC. We don't have it setup in Netlab yet so you can do it on your home computer or a lab computer on campus.
# PT 4.1.4 - ACL Demonstration
# Lab 5.5.2 - Configure and Verify Extended IPv4 ACLs
#* '''NOTE:''' When enabling HTTPS on newer Cisco devices you must map the HTTPS server to a trustpoint (certificate) on the router. [https://serverfault.com/questions/1051729/troubleshooting-ssl-error-no-cypher-overlap-in-firefox See this StackExchange question for details on how to do this.]
# PT 6.2.7 - Investigate NAT Operations
# Lab 6.8.2 - Configure NAT for IPv4
# PT 7.6.1 - WAN Concepts
# PT 10.1.5 - Use CDP to Map a Network
# PT 10.2.6 - Use LLDP to Map a Network
# Lab 10.6.11 - Use Tera Term to Manage Router Configuration Files
# Lab 10.6.12 - Use TFTP, Flash, and USB to Manage Configuration Files
#* '''NOTE:''' If you are working on a device with multiple IP interfaces it is sometimes required to set a default source interface which will be used by TFTP for communicating with the TFTP server. Some Cisco devices do not seem to automatically pick a correct source interface. When this happens you can end up with a situation where you can ping from the device to the TFTP server's IP address but you are unable to send or receive files over TFTP. For example, in this lab on the router we're only setting an IP on G0/0/1 so that would be the one we should set as the source interface like "ip tftp source-interface gi0/0/1"
# Lab 10.6.13 - Research Password Recovery Procedures
#* After researching the recovery procedures set a hostname and enable password on a router and save the configuration. Try to reset the password on the router while keeping the hostname set the same following the procedures you have researched.
#* '''NOTE:''' If you are working on remote lab equipment you can do password recovery too, the process is a little different but our system does allow you to power on and off network devices as well as to send the BREAK command to devices which are the basics for router password recovery. Recovering passwords on switches can require physical access to hold down a button on the switch while powering up unless some additional configuration is done so you should not try setting an unknown password on a remotely accessed lab switch. See [https://youtu.be/BP8NXAPXLug this video showing the password recovery process on Netlab].
# Lab 10.8.2 - Configure CDP, LLDP, and NTP
#* '''NOTE:''' Some Cisco devices do not have "hardware clocks" (also known as "calendars) anymore so if you are unable to get the "ntp update-calendar" command to work in Part 4, Step 4b it may not exist on your device.
# PT 11.5.1 - Compare Layer 2 and Layer 3 Devices
# PT 12.6.1 - Troubleshooting Challenge - Document the Network
# Lab 13.6.1 - Install Linux in a Virtual Machine and Explore the GUI
#* '''NOTE:''' It is suggested you complete this lab on your home computer if it has enough RAM to run the VM. However, if you need a Netlab system to install on please contact your instructor.

===Homework===
Homework activities will require submitting the actual answers to each question in the activity and may require showing your work as well. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.

* Participate in an online forum discussion (typically 3 quality posts or more) of each module on the Cisco Netacad site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

==Participation Activities==
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Complete the online course feedback form (5 points for completing)
* Complete the Practice Final Exam (10 points for attempting)
* Complete the CCNA Certification Practice Exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)
* Networking History Summary Report (15 points)
*# Watch one of the videos on computer history provided by your instructor
*# Write a 400-500 word summary of the information you learned in the video and why you think it may be useful to know about that history in your IT career. Submit your report through the Netacad site.

==Unit Assessments==
You are responsible for completing all of the online unit assessments listed below. Multiple modules are included in single exams. These exams fall into the online assessments category of your course grade.
* Module 1-2 OSPF Concepts and Configuration Exam
* Module 3-5 Network Security Exam
* Module 6-8 WAN Concepts Exam
* Module 9-12 Optimize, Monitor, and Troubleshoot Networks Exam
* Module 13-14 Emerging Network Technologies Exam

==Other==
You are also responsible for completing these things, see the course syllabus for category and weighting information.
* Online Final Exam
* Skills Final Exam

==Skills Final Exam==
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios. There are two parts to this portion of your grade.
* Half of your grade in this category will be based on successfully completing all parts of the online Packet Tracer Practice Skills Exam at home. You grade will be based on correctly completing all parts of the activity. You will be able to use outside resources for this part of the exam.
* Half of your grade in this category will be based on completing an in-class or remote real equipment skills exam. You will not be able to use any resources other than those specified by your instructor on this part of the exam.

=CCNA Security Assignments=
==Labs & Homework==
===Lab Reports===
You are responsible for completing ALL of these labs. You must submit a [[Franske Lab Report Format|lab report]] about each lab you do. If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab is worth 20 points. This falls into the Labs/Homework category of your course grade. Labs is this course will not be able to be successfully completed in Packet Tracer, you will need to use real lab equipment either remotely or on-campus. Your instructor will provide details about accessing lab equipment.

'''Note:''' The password for CAASP Pod PCs in Netlab is: Cisco123

* Lab 2.6.1.2: Securing the Router for Administrative Access
** Note: The IHCC Netlab system uses Cisco 4331 routers, per the lab instructions these do not support image resilience so you will skip part 4, task 1.
** Note: It is very important that you make certain that IOS Image Resilience is disabled before you leave the lab! See part 4, task 1, steps 5 & 6 for instructions.
* Lab 3.6.1.1: Securing Administrative Access Using AAA and RADIUS
** Note: The WinRadius software used in this lab can be difficult to locate online. A local copy is available on the D drive of campus lab systems in the D:\CNT Files\CCNA Security Materials folder and in the "CCNA Security Files" folder on the desktop of Netlab systems.
* Lab 4.4.1.2: Configuring Zone-Based Policy Firewalls
** Note: You should attempt the "Challenge" section located at the end of this lab. You must also complete the "Appendix - Multiple Interfaces under the Same Zone" section at the end of the lab.
* Lab 6.3.1.1: Securing Layer 2 Switches
* Lab 8.4.1.3: Configuring a Site-to-Site VPN Using Cisco IOS
** HINT: If you have a problem configuring IPSec on a router it's possible the [[Cisco Router License Featureset Configuration|Security license is not active]].
* Lab 9.3.1.2: Configuring ASA Basic Settings and Firewall Using CLI
** Note: If you have problems connecting to the ASA with a web browser and receive errors such as a "cipher mismatch" it's likely that the 3DES/AES license has not been activated yet on your ASA. This is a free process where you can request a license key from Cisco by entering the serial number of your ASA (from the ''show version'' output which can also verify that the VPN-3DES-AES feature is not active) into a web form on the Cisco site and then entering the resulting activation key into your ASA. Instructions for doing this can be found [[Cisco ASA Documentation|on the Cisco ASA Documentation wiki page]].
* Lab 10.1.4.8: Configuring ASA Basic Settings and Firewall Using ASDM
** Note: You may need to adjust your Java security settings in order to run ASDM from the ASA's webpage. Recent versions of Java have restricted the ability to run unsigned Java applets from websites due to the possible security issues of running untrusted code from a website locally on your system. Java security settings can be found in the Java section of your system's control panel.
** NOTE: If you have problems launching ASDM on Windows 10 check the [[Cisco ASA Documentation]] page for a fix. It also wouldn't hurt to make sure you have the latest ASA and ASDM software installed on the ASA, instructions for updating those are also on the [[Cisco ASA Documentation]] page.
** NOTE: Some newer versions of the ASA software will require you set an enable password. If your ASA is forcing you to set an enable password you will log in to ASDM using no username and the enable password you set instead of just leaving the password blank as stated in the lab instructions.
* Lab 10.2.1.9: Configure a Site-to-Site IPsec VPN between an ISR and an ASA
* Lab 10.3.1.1: Configure Clientless Remote Access SSL VPNs Using ASDM
* Lab 10.3.1.2: Configure AnyConnect Remote Access SSL VPN Using ASDM
** NOTE: The Anyconnect package may not be installed on your ASA, follow the instructions on the [[Cisco ASA Documentation]] page to install it if it's missing.
* Lab 11.3.1.2: CCNA Security Comprehensive Lab

===Homework===
Homework activities will require submitting the actual answers to each question in the activity and may require showing your work as well. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.

* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the Cisco Netacad site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

==Participation Activities==
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Complete the online course feedback form (5 points for completing)
* Complete practice online final exam (10 points for attempting)
* Meet with the instructor once per week to discuss course progress and ask questions (up to 10 points each based on progress)
* Networking History Summary Report (15 points)
*# Watch one of the videos on networking history provided by your instructor
*# Write a 400-500 word summary of the information you learned in the video and why you think it may be useful to know about that history in your IT career. Submit your report through the Netacad site.

==Unit Assessments==
You are responsible for completing all of the online unit assessments listed below. These fall into the online assessments category of your course grade.
* Chapter 1
* Chapter 2
* Chapter 3
* Chapter 4
* Chapter 5
* Chapter 6
* Chapter 7
* Chapter 8
* Chapter 9
* Chapter 10
* Chapter 11

==Other==
You are also responsible for completing these things, see the course syllabus for category and weighting information.
* Online Final Exam
* Skills Final Exam

==Skills Final Exam==
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios. Your grade in this category will be based on completing a lab equipment skills exam. You will not be able to use any resources other than those specified below on this part of the exam.

In this class there will be '''two parts to the skills exam in this course''':
* Half of your grade in this category will be based on successfully completing the two online Packet Tracer Practice Skills Exams at home. You grade will be based on correctly completing all parts of the activity.
* Half of your grade in this category will be based on completing an in-class or remote real equipment skills exam.

===The Packet Tracer Practice Skills Exams===
There are two Packet Tracer Skills Assessment (PTSA) activites. You can find them in the modules section of the course on Netacad, they are labeled "CCNA Security 2.0 PT Practice SA Part 1" and Part 2. You can take each as many times as you'd like between now and the due date and spend as much time on them as you'd like. These together are half of your skills exam grade for the Network Security portion of the class.

Breaking any of the following rules for the Packet Tracer Practice Skills Exam is considered cheating and could give you an unfair advantage on the exam so any evidence of them will result in a 0 on the entire skills exam (all parts):
* You are NOT allowed to ask anyone else for help, or seek out any copies of any part of the exams or solution keys to the exams in any format. You may use your class materials (textbook, my lecture videos, lab activity instructions, any notes you have made) and other websites/videos which are not providing individual assistance to you or exam solutions though.
* If you have any questions about something, or are wondering if something is OK, or any other issues you must send an email to your instructor about it.

===The Real Equipment Skills Exam===
The Real Equipment Skills Final Exam must be completed on the IHCC Netlab system during the time period specified by your instructor. This is a timed activity which you will have no more than four hours to complete. A Netlab reservation must be made for the exam. '''You will be able to begin reserving slots in Netlab for this a few days in advance (so you can get the time you want) but you must not make a reservation with a start time for the real equipment skills exam before the date specified by your instructor''' You must not spend more than four hours working on the exam and once you start the exam you must work on it continuously, you cannot stop and then re-start the exam later.

* I strongly suggest making a 1 page "cheat sheet" for yourself of the common commands needed for configuring the routers and switches as required to complete the labs in CCNA Security part of the course, this will help you if you have forgotten a particular command.
* Note that assistance with issues will not be guaranteed outside of the normal work day/week so if you're concerned you may have issues during any portion of your exams you should plan to complete them during scheduled office or lab hours.

Breaking any of the following rules for the real equipment skills exam is considered cheating and could give you an unfair advantage on the exam so any evidence of them will result in a 0 on the entire skills exam (all parts):
* You are NOT allowed to ask anyone else for help, or seek out any copies of any part of the exams or solution keys to the exams in any format. You may use your class materials (textbook, my lecture videos, lab activity instructions, any notes you have made) and other websites/videos which are not providing individual assistance to you or exam solutions though.
* You must NOT access a reservation with a date before the official start date of the exam or after the end date of the exam.
* You must NOT stop the exam and come back to it. All work must be completed in a single reservation and you may not extend the reservation for a total of more than four hours.
* If you have any questions about something, or are wondering if something is OK, or any other issues you must send an email to your instructor about it.

If you have any questions or issues please contact me as soon as possible. Remember that I'm here to help clarify anything you find confusing if I can. It never hurts to ask for help if you're stuck or confused, the worst that will happen is that I'll tell you that I can't answer that on an exam.

[[Franske ITC-2536|Return to ITC-2536 Homepage]]

Franske ITC-2900 Important Dates

2022-05-01T17:44:04Z

BenFranske: /* Wednesday May 4, 2022 */

=Thursday January 13, 2022=
* 6:00-8:30pm
* Class Kickoff Meeting (Online)
* Form Teams
* Choose Projects & Get Approval
* Begin Project Research

=Thursday January 20, 2022=
* First Draft Statement of Work due! Submit via D2L by 11:59pm

=Thursday January 27, 2022=
* Final Version Statement of Work due! Submit via D2L by 11:59pm
* You can still make changes to the schedule and scope of your project with the agreement of your instructor as the course goes on but your SoW needs to be finalized and submitted now.

=Tuesday April 12, 2022=
* Have your YouTube video presentation completed, uploaded and available
* YouTube Presentation link must be submitted by one group member on D2L before 11:59pm

=Friday April 29, 2022=
* 1:30-2:30pm - Final Presentation Practice/Setup (Planing to be on campus)
* 2:45-5:00pm - Final Presentations (Planing to be on campus)

=Wednesday May 4, 2022=
* Whitepaper due! One group member submit electronically on D2L before 11:59pm -- Hard copies not required for Spring 2021 or 2022
* All group meeting minutes due in a single file! One group member must submit on D2L before 11:59pm
* One group member must submit electronic copy of final presentation on D2L before 11:59pm

=Friday May 6, 2022=
* Peer evaluations due, submit on D2L
* Individual time logs (spreadsheet) and work journals (narrative document) due, submit on D2L

Franske ITC-2480 Schedule

2022-05-01T03:02:41Z

BenFranske:

* DH refers to the [https://debian-handbook.info/get/now/ Debian Administrator's Handbook (Debian 10 Edition) by Raphaël Hertzog and Roland Mas]
* LCL refers to [http://sourceforge.net/projects/linuxcommand/files/TLCL/19.01/TLCL-19.01.pdf/download The Linux Command Line by William Shotts]
* Other online readings are linked to below the schedule table

{| class="wikitable"
! Date !! Week !! Topic # !! Topic !! Readings to do before this date !! Lab Activities to do before the next date !! Assignments Due Today by 11:59pm
|-
! 12-Jan
| 1 || Topic 1 || Intro/Syllabus/Install/VPN Access || || Lab 1 ||
|-
! 19-Jan
| 2 || Topic 2 || CLI Basics, Package Installation, Basic User Intro || DH Sections 4.2, 6.1-6.10, 7.1-7.2, LCL Chapters 2-4, 18 || Lab 2 || Lab Report for Topic 1, First Forum Postings for Topics 1 & 2, Weekly Progress Self-Evaluation
|-
! 26-Jan
| 3 || Topic 3 || Users, Boot Process, Webmin || LCL Chapter 9, DH Sections 8.4-8.5, 9.1, 8.8 || Lab 3 || Final Forum Postings for Topics 1 & 2, Lab Report for Topic 2, Weekly Progress Self-Evaluation
|-
! 2-Feb
| 4 || Topic 4 || Advanced Command Line || LCL Chapters 5-7, 12, 17, DH Appendix B.1, Online text editor tutorials || Lab 4 || Topic 1/2 Exam, Weekly Progress Self-Evaluation
|-
! 9-Feb
| 5 || Topic 5 || Network Configuration, Apache, MySQL || DH Sections 8.2 intro, 8.2.1, 11.2, 9.5, Online MySQL Readings, Online Log File Readings || Lab 5 || First Forum Postings for Topics 3-5, Weekly Progress Self-Evaluation
|-
! 16-Feb
| 6 || Topic 6 || LAMP Software || Online LAMP Software Readings || Lab 6 || Final Forum Postings & Lab Reports for Topics 3-5, Weekly Progress Self-Evaluation
|-
! 23-Feb
| 7 || Topic 7 || Windows Filesharing with Samba || DH Section 11.5, The Samba Configuration File Comments, Online SAMBA Readings || Lab 7 || Topics 3-5 Exams, Weekly Progress Self-Evaluation
|-
! 2-Mar
| 8 || Topic 8 || DNS || DH Section 10.7, Online DNS Readings || Lab 8 || First Forum Postings for Topics 6-8, Weekly Progress Self-Evaluation
|-
! 9-Mar
| SPRING BREAK || || || || ||
|-
! 16-Mar
| 9 || Topic 9 || Mail Servers (SMTP/POP3/IMAP) || DH Section 11.1, Online Mail Server Readings || Lab 9 || Final Forum Postings & Lab Reports for Topics 6-8, Weekly Progress Self-Evaluation
|-
! 23-Mar
| 10 || Topic 10 || DHCP, Firewalls/NAT || DH Section 10.8, 14.2, 10.1, Online Firewall Readings || Lab 10 || Topics 7 & 8 Exams, Weekly Progress Self-Evaluation
|-
! 30-Mar
| 11 || Topic 11 || Filesystem Layout, Disks, LVM || DH Appendix B.2, B.4.2, LCL Chapter 15, DH Section 12.1 || Lab 11 || First Forum Postings for Topics 9-11, Weekly Progress Self-Evaluation
|-
! 6-Apr
| 12 || Topic 12 || Security & Monitoring || DH Section 10.9, 14.3, 14.6 || Lab 12 || Final Forum Postings & Lab Reports for Topics 9-11, Weekly Progress Self-Evaluation
|-
! 13-Apr
| 13 || Topic 13 || Scripting with BASH || LCL Chapter 24, Online BASH Scripting Readings || Lab 13 || Topics 9-11 Exams, Weekly Progress Self-Evaluation
|-
! 20-Apr
| 14 || Topic 14 || Scripting II: Python || Online Python Scripting Readings || Lab 14 || First Forum Postings for Topics 12-14, Weekly Progress Self-Evaluation
|-
! 27-Apr
| 15 || || Catch Up / Final Skills Practice || || || Final Forum Postings for Topics 12-14 & Lab Report for Topic 12, Weekly Progress Self-Evaluation NOTE: Access to your VM will end April 30 so that it can be prepared for the skills exam which is open May 2 - May 7!
|-
! 4-May
| 16 || Topic 15 || Final Skills Exam (Opens May 2) || || Final Skills Exam Due May 7 || Topic 13-14 Lab Report, Topic 12-14 Exams, Final Skills Exam
|-
! 11-May
| FE Week || Topic 15 || Final Written Exam || || || Final Written Exam
|}

=Online Reading Links=
==Online Text Editor Tutorials==
* [http://staffwww.fullcoll.edu/sedwards/Nano/IntroToNano.html Introduction to Nano]
* [http://www.washington.edu/computing/unix/vi.html Using Vi]

==Online MySQL Readings==
* [http://www.guru99.com/introduction-to-database-sql.html What is a database? & What is SQL? (Required Reading Beginning Fall 2017)]
* [http://zetcode.com/databases/mysqltutorial/introduction/ Introduction to MySQL]
* [http://zetcode.com/databases/mysqltutorial/firststeps/ First Steps in MySQL]
* [http://zetcode.com/databases/mysqltutorial/quick/ MySQL Quick Tutorial]

==Online Log File Readings==
* [https://help.ubuntu.com/community/LinuxLogFiles Ubuntu Documentation: Linux Log Files]

==Online LAMP Software Readings==
* [http://www.serverwatch.com/tutorials/article.php/3567741/Understanding-LAMP.htm Understanding LAMP (All 3 Pages)]
* [https://www.linode.com/docs/websites/apache-tips-and-tricks/apache-configuration-basics Apache Configuration Basics]
* [https://code.tutsplus.com/articles/apache-2-basic-configuration-on-unix-like-systems--net-26607 Apache 2 Basic Configuration on Unix-Like Systems]
* [https://codex.wordpress.org/Installing_WordPress Installing WordPress]

==Online SAMBA Readings==
* [https://ubuntu.com/server/docs/samba-file-server Introduction to SAMBA]
* [https://ubuntu.com/server/docs/samba-file-server SAMBA Fileserver Configuration]

==Online DNS Readings==
* [http://www.zytrax.com/books/dns/ch2/ DNS Concepts]
* [http://www.zytrax.com/books/dns/ch4/ DNS Configuration Types]
* [http://www.zytrax.com/books/dns/ch8/ DNS Zone Records]
==Online Mail Server Readings==
* [https://help.ubuntu.com/community/PostfixBasicSetupHowto Postfix Basic Setup]
==Online Firewall Readings==
* [https://computingforgeeks.com/how-to-install-and-configure-firewalld-on-debian/ How to Install and Configure Firewalld on Debian]
* [https://linuxconfig.org/introduction-to-firewalld-and-firewall-cmd-command-on-linux Introduction to firewalld and firewall-cmd command on Linux]
==Online BASH Scripting Readings==
* [http://tldp.org/HOWTO/Bash-Prog-Intro-HOWTO.html BASH Programming HOWTO]
==Online Python Scripting Readings==
* [https://folk.idi.ntnu.no/mlh/hetland_org/writing/instant-hacking.html Instant Hacking]
* [https://web.archive.org/web/20210424072311/http://www.dreamsyssoft.com/python-scripting-tutorial/index.php dreamsys Python Scripting Tutorial]

Franske ITC-2621 Assignments

2022-04-28T16:44:29Z

BenFranske: /* Skills Final Exam */

=Labs & Homework=

==Lab Reports==
For each chapter having lab activities you will need to submit one [[Franske Lab Report Format|lab report]] which covers all of the lab activities listed below in the chapter. You do not need to submit answers to the questions in the activities, those are for your own learning use only. Lab activities may include remote equipment access, campus equipment, or packet tracer activities. If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report is worth up to 20 points.

'''Note:''' The password for CAASP Pod PCs in Netlab is: Cisco123

# Lab 1.1.2 - Troubleshooting IPv4 and IPv6 Routing Issue
#* NOTE: The Troubleshooting preset config files are not loaded on all pods yet, you will find them on Pods 9, 8, and 7 for now.
#* NOTE: For some reason Cisco forgot to create VLAN 10 on switch D1 in the troubleshooting configurations. I have fixed this on some pods, but not all. You can easily fix it by creating VLAN 10 on switch D1 after loading the preset config for each ticket. This is not the problem you are supposed to find in any of the tickets, there are other problems.
# Lab 1.1.3 - Troubleshoot Static Routing
# Lab 2.1.2 - Implement EIGRP for IPv4
# Lab 3.1.2 - Implement Advanced EIGRP for IPv4 Features
# Lab 4.1.2 - Troubleshooting EIGRP for IPv4
# Lab 5.1.2 - Implement EIGRP for IPv6
# Lab 5.1.3 - Troubleshoot EIGRP for IPv6
# Lab 6.1.2 - Implement Single-Area OSPFv2
# Lab 7.1.2 - Implement Multi-Area OSPFv2
# Lab 7.1.3 - OSPFv2 Route Summarization and Filtering
# Lab 8.1.2 - Troubleshoot OSPFv2
# Lab 9.1.2 - Implement Multiarea OSPFv3
# Lab 10.1.2 - Troubleshoot OSPFv3
# Lab 11.1.2 - Implement eBGP for IPv4
# Lab 11.1.3 - Implement MP-BGP
# Lab 12.1.2 - Implement BGP Path Manipulation
# Lab 13.1.2 - Implement BGP Communities
# Lab 14.1.2 - Troubleshoot BGP
# Lab 15.1.2 - Control Routing Updates
# Lab 15.1.3 - Path Control Using PBR
# Lab 15.1.4 - Troubleshoot Route Maps and PBR
# Lab 16.1.2 - Configure Route Redistribution Between EIGRP and OSPF
# Lab 16.1.3 - Configure Route Redistribution Within the Same Interior Gateway Protocol
# Lab 16.1.4 - Implement Route Redistribution Between Multiple Protocols
# Lab 17.1.2 - Troubleshoot Route Redistribution
# Lab 18.1.2 - Implement VRF-Lite
# Lab 19.1.2 - Implement a GRE Tunnel
# Lab 19.1.3 - Implement a DMVPN Phase 1 Hub-to-Spoke Topology
# Lab 19.1.4 - Implement a DMVPN Phase 3 Spoke-to-Spoke Topology
# Lab 19.1.5 - Implement an IPv6 DMVPN Phase 3 Spoke-to-Spoke Topology
# Lab 20.1.2 - Configure Secure DMVPN Tunnels
# Lab 21.1.2 - Troubleshoot IPv4 ACLs
# Lab 21.1.3 - Troubleshoot IPv6 ACLs
# Lab 21.1.4 - Troubleshoot Prefix Lists
# Lab 22.1.2 - Troubleshoot IOS AAA
# Lab 22.1.3 - Troubleshoot uRPF
# Lab 22.1.4 - Troubleshoot CoPP
# Lab 23.1.2 - Troubleshoot Device Access and File Transfer
# Lab 23.1.3 - Troubleshoot SNMP and Logging Issues
# Lab 23.1.4 - Troubleshoot IP SLA and NetFlow

==Homework==
Homework activities will require submitting the actual answers to each question in the activity and may require showing your work as well. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.
* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the NetSpace site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

=Participation Activities=
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Complete the online course feedback form (5 points for completing)
* Complete the online certification practice exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)

=Unit Assessments=
You are responsible for completing all of the online unit assessments listed below. Multiple modules are included in single exams. These exams fall into the online assessments category of your course grade.

* Chapters 1 - 5: Routing and EIGRP Exam
* Chapters 6 - 10: OSPF Exam
* Chapters 11 - 14: BGP Exam
* Chapters 15 - 17: Conditional Forwarding and Route Redistribution Exam
* Chapters 18 - 20: VPNs Exam
* Chapters 21 - 23: Infrastructure Security and Management Exam

=Skills Final Exam=
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios. Your grade in this category will be based on completing a lab equipment skills exam. You will not be able to use any resources other than those specified below on this part of the exam.

Just like many of the topics in the class there will be '''two parts to the skills exam in this course''':
* A configuration exercise skills exam
* A troubleshooting exercise skills exam

The Skills Final Exam must be completed on the IHCC Netlab system which '''you will be able to start on Tuesday May 3 at 12:01am and must be completed by Saturday May 7 at 11:59pm'''. This is a timed activity which you will have no more than three hours and 20 minutes to complete each one of the two parts to the exam. You must do the configuration exercise before doing the troubleshooting exercise but can spread them out over two days if you wish. Separate Netlab reservations must be made for each part of the exam (configuration and troubleshooting). '''You will be able to begin reserving slots in Netlab for this a few days in advance (so you can get the time you want) but you must not make a reservation to take any part of the skills exam before 12:01am on May 3!''' You must not spend more than three hours and 20 minutes working on each part of the exam and once you start each part of the exam you must work on it continuously, you cannot stop and then re-start the same part of the exam later.

* I strongly suggest making a 1 page "cheat sheet" for yourself of the common commands needed for configuring the routers and switches as required to complete the labs in CCNP ENARSI, this will help you if you have forgotten a particular command. You may also want to review and/or mark sections of the "CCNP Portable Command Guide" book you bought for this class as that is also a good resource when you're stuck.
* Note that assistance with issues will not be guaranteed outside of the normal work day/week so if you're concerned you may have issues during any portion of your exams you should plan to complete them during scheduled office or lab hours.

Breaking any of the following rules is considered cheating and could give you an unfair advantage on the exam so any evidence of them will result in a 0 on the entire skills exam:
* You are NOT allowed to ask anyone else for help, or seek out any copies of any part of the exams or solution keys to the exams in any format. You may use your class materials (textbook, my lecture videos, lab activity instructions, any notes you have made) and other websites/videos which are not providing individual assistance to you or exam specific answers though.
* You must NOT access a reservation with a date before the official start date of the exam or after the end date of the exam.
* You must NOT do the troubleshooting exercise before the configuration exercise.
* You must NOT stop a part of the exam and come back to it. All work for each part must be completed in a single reservation. You MAY take a break (even multiple days if desired) between the configuration and troubleshooting parts as long as both parts are complete before the official end date of the exam.
* If you have any questions about something, or if something is OK, or any other issues you must send an email to your instructor about it.

If you have any questions or issues please contact me as soon as possible. Remember that I'm here to help clarify anything you find confusing if I can. It never hurts to ask for help if you're stuck or confused, the worst that will happen is that I'll tell you that I can't answer that on an exam.

=Online Final Exam=
You will need to complete an online final exam on the NetAcad site.

[[Franske ITC-2621|Return to ITC-2621 Homepage]]

Azure Dev Tools For Teaching

2022-04-28T16:15:23Z

BenFranske:

=About Azure Dev Tools for Teaching=
The Microsoft Azure Dev Tools for Teaching program (formerly Microsoft Imagine and Microsoft DreamSpark) allows students in ITC courses to have access to a variety of Microsoft software tools including:
* Windows 10
* Windows Server
* System Center Configuration Manager
* Visual Studio
* Microsoft Access
* Microsoft SQL Server
...and many other Microsoft products. Note: Microsoft Office is specifically NOT part of Azure Dev Tools for Teaching but Inver Hills does provide another way for all students to [https://inverhills.edu/CampusResources/TechnologyServices/office365.aspx get Microsoft Office 365 ProPlus].

=Accessing Azure Dev Tools for Teaching=
On February 13, 2019 Microsoft changed the method for accessing Azure Dev Tools for Teaching. We are still working with Microsoft on a way to automatically authenticate you without the need for you to create a separate account (like the old system). Until Microsoft is able to make changes to their system to allow for single-sign-on (SSO) you will need to follow a number of steps to gain access to the Azure Dev Tools for Teaching software library.

==If you DO already have a Microsoft Account==
If you already have a Microsoft Account (e.g. an account used to play XBOX games) you will need to associate it with your inverhills.edu email address.
# Make sure you have an inverhills.edu email address and are able to access it! These are NOT created for you automatically by the college. If you do NOT already have an inverhills.edu email address you can access follow these instructions to get one:
## Go to https://portal.office.com
## Login with '''''<YourStarID>''@inverhills.edu''' and use your StarID password
## Follow the directions presented to start using your email account.
# Go to https://account.microsoft.com
# Log in with your Microsoft Account credentials (the existing Microsoft account you have with your personal email address)
# Select '''Your info''' from the top ribbon menu
# Click '''Manage how you sign in to Microsoft''' – you will be asked to verify your identity with an emailed code. Check your personal email inbox for a code from Microsoft Account Team. Enter the emailed code.
# Click '''Add email''' under the '''Account Alias''' section and enter your ''<YourStarID>''@inverhills.edu email address.
# The next time you sign in, you can use your IHCC email address to access your Azure Dev Tools for Teaching software.
# Sign out of your Microsoft Account
# Access the Azure Dev Tools for Teaching software library by logging back in to https://aka.ms/devtoolsforteaching
# On the '''Education''' page under the '''Learning Resources''' menu section click the '''Software''' link to access the software library.

==If you do NOT already have a Microsoft Account==
# Make sure you have your inverhills.edu email address and are able to access it! Access instructions:
## Go to https://portal.office.com
## Login with '''''<YourStarID>''@inverhills.edu''' and use your StarID password
## Follow the directions presented to start using your email account.
# Access the Azure Dev Tools for Teaching site at https://aka.ms/devtoolsforteaching
# Click the '''No account? Create one!''' link. If you see that you already have a Microsoft account you should switch to the instructions above to link your Inver Hills email to your existing account instead of creating a new account.
# Follow the instructions to create a new Microsoft account. Be sure to use your ''<YourStarID>''@inverhills.edu email address.
# Access the Azure Dev Tools for Teaching software library by logging back in to https://aka.ms/devtoolsforteaching using your new Microsoft Account.
# On the '''Education''' page under the '''Learning Resources''' menu section click the '''Software''' link to access the software library.

Franske ITC-2621 Assignments

2022-04-27T18:20:45Z

BenFranske: /* Skills Final Exam */

=Labs & Homework=

==Lab Reports==
For each chapter having lab activities you will need to submit one [[Franske Lab Report Format|lab report]] which covers all of the lab activities listed below in the chapter. You do not need to submit answers to the questions in the activities, those are for your own learning use only. Lab activities may include remote equipment access, campus equipment, or packet tracer activities. If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report is worth up to 20 points.

'''Note:''' The password for CAASP Pod PCs in Netlab is: Cisco123

# Lab 1.1.2 - Troubleshooting IPv4 and IPv6 Routing Issue
#* NOTE: The Troubleshooting preset config files are not loaded on all pods yet, you will find them on Pods 9, 8, and 7 for now.
#* NOTE: For some reason Cisco forgot to create VLAN 10 on switch D1 in the troubleshooting configurations. I have fixed this on some pods, but not all. You can easily fix it by creating VLAN 10 on switch D1 after loading the preset config for each ticket. This is not the problem you are supposed to find in any of the tickets, there are other problems.
# Lab 1.1.3 - Troubleshoot Static Routing
# Lab 2.1.2 - Implement EIGRP for IPv4
# Lab 3.1.2 - Implement Advanced EIGRP for IPv4 Features
# Lab 4.1.2 - Troubleshooting EIGRP for IPv4
# Lab 5.1.2 - Implement EIGRP for IPv6
# Lab 5.1.3 - Troubleshoot EIGRP for IPv6
# Lab 6.1.2 - Implement Single-Area OSPFv2
# Lab 7.1.2 - Implement Multi-Area OSPFv2
# Lab 7.1.3 - OSPFv2 Route Summarization and Filtering
# Lab 8.1.2 - Troubleshoot OSPFv2
# Lab 9.1.2 - Implement Multiarea OSPFv3
# Lab 10.1.2 - Troubleshoot OSPFv3
# Lab 11.1.2 - Implement eBGP for IPv4
# Lab 11.1.3 - Implement MP-BGP
# Lab 12.1.2 - Implement BGP Path Manipulation
# Lab 13.1.2 - Implement BGP Communities
# Lab 14.1.2 - Troubleshoot BGP
# Lab 15.1.2 - Control Routing Updates
# Lab 15.1.3 - Path Control Using PBR
# Lab 15.1.4 - Troubleshoot Route Maps and PBR
# Lab 16.1.2 - Configure Route Redistribution Between EIGRP and OSPF
# Lab 16.1.3 - Configure Route Redistribution Within the Same Interior Gateway Protocol
# Lab 16.1.4 - Implement Route Redistribution Between Multiple Protocols
# Lab 17.1.2 - Troubleshoot Route Redistribution
# Lab 18.1.2 - Implement VRF-Lite
# Lab 19.1.2 - Implement a GRE Tunnel
# Lab 19.1.3 - Implement a DMVPN Phase 1 Hub-to-Spoke Topology
# Lab 19.1.4 - Implement a DMVPN Phase 3 Spoke-to-Spoke Topology
# Lab 19.1.5 - Implement an IPv6 DMVPN Phase 3 Spoke-to-Spoke Topology
# Lab 20.1.2 - Configure Secure DMVPN Tunnels
# Lab 21.1.2 - Troubleshoot IPv4 ACLs
# Lab 21.1.3 - Troubleshoot IPv6 ACLs
# Lab 21.1.4 - Troubleshoot Prefix Lists
# Lab 22.1.2 - Troubleshoot IOS AAA
# Lab 22.1.3 - Troubleshoot uRPF
# Lab 22.1.4 - Troubleshoot CoPP
# Lab 23.1.2 - Troubleshoot Device Access and File Transfer
# Lab 23.1.3 - Troubleshoot SNMP and Logging Issues
# Lab 23.1.4 - Troubleshoot IP SLA and NetFlow

==Homework==
Homework activities will require submitting the actual answers to each question in the activity and may require showing your work as well. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.
* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the NetSpace site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

=Participation Activities=
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Complete the online course feedback form (5 points for completing)
* Complete the online certification practice exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)

=Unit Assessments=
You are responsible for completing all of the online unit assessments listed below. Multiple modules are included in single exams. These exams fall into the online assessments category of your course grade.

* Chapters 1 - 5: Routing and EIGRP Exam
* Chapters 6 - 10: OSPF Exam
* Chapters 11 - 14: BGP Exam
* Chapters 15 - 17: Conditional Forwarding and Route Redistribution Exam
* Chapters 18 - 20: VPNs Exam
* Chapters 21 - 23: Infrastructure Security and Management Exam

=Skills Final Exam=
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios. Your grade in this category will be based on completing a lab equipment skills exam. You will not be able to use any resources other than those specified below on this part of the exam.

Just like many of the topics in the class there will be '''two parts to the skills exam in this course''':
* A configuration exercise skills exam
* A troubleshooting exercise skills exam

The Skills Final Exam must be completed on the IHCC Netlab system which '''you will be able to start on Tuesday May 3 at 12:01am and must be completed by Saturday May 7 at 11:59pm'''. This is a timed activity which you will have no more than three hours to complete each one of the two parts to the exam. You must do the configuration exercise before doing the troubleshooting exercise but can spread them out over two days if you wish. Separate Netlab reservations must be made for each part of the exam (configuration and troubleshooting). '''You will be able to begin reserving slots in Netlab for this a few days in advance (so you can get the time you want) but you must not make a reservation to take any part of the skills exam before 12:01am on May 3!''' You must not spend more than three hours working on each part of the exam and once you start each part of the exam you must work on it continuously, you cannot stop and then re-start the same part of the exam later.

* I strongly suggest making a 1 page "cheat sheet" for yourself of the common commands needed for configuring the routers and switches as required to complete the labs in CCNP ENARSI, this will help you if you have forgotten a particular command. You may also want to review and/or mark sections of the "CCNP Portable Command Guide" book you bought for this class as that is also a good resource when you're stuck.
* Note that assistance with issues will not be guaranteed outside of the normal work day/week so if you're concerned you may have issues during any portion of your exams you should plan to complete them during scheduled office or lab hours.

Breaking any of the following rules is considered cheating and could give you an unfair advantage on the exam so any evidence of them will result in a 0 on the entire skills exam:
* You are NOT allowed to ask anyone else for help, or seek out any copies of any part of the exams or solution keys to the exams in any format. You may use your class materials (textbook, my lecture videos, lab activity instructions, any notes you have made) and other websites/videos which are not providing individual assistance to you or exam specific answers though.
* You must NOT access a reservation with a date before the official start date of the exam or after the end date of the exam.
* You must NOT do the troubleshooting exercise before the configuration exercise.
* You must NOT stop a part of the exam and come back to it. All work for each part must be completed in a single reservation. You MAY take a break (even multiple days) between the configuration and troubleshooting parts as long as both parts are complete before the official end date of the exam.
* If you have any questions about something, or if something is OK, or any other issues you must send an email to your instructor about it.

If you have any questions or issues please contact me as soon as possible. Remember that I'm here to help clarify anything you find confusing if I can. It never hurts to ask for help if you're stuck or confused, the worst that will happen is that I'll tell you that I can't answer that on an exam.

=Online Final Exam=
You will need to complete an online final exam on the NetAcad site.

[[Franske ITC-2621|Return to ITC-2621 Homepage]]

Franske ITC-2621 Assignments

2022-04-27T18:01:28Z

BenFranske: /* Skills Final Exam */

=Labs & Homework=

==Lab Reports==
For each chapter having lab activities you will need to submit one [[Franske Lab Report Format|lab report]] which covers all of the lab activities listed below in the chapter. You do not need to submit answers to the questions in the activities, those are for your own learning use only. Lab activities may include remote equipment access, campus equipment, or packet tracer activities. If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report is worth up to 20 points.

'''Note:''' The password for CAASP Pod PCs in Netlab is: Cisco123

# Lab 1.1.2 - Troubleshooting IPv4 and IPv6 Routing Issue
#* NOTE: The Troubleshooting preset config files are not loaded on all pods yet, you will find them on Pods 9, 8, and 7 for now.
#* NOTE: For some reason Cisco forgot to create VLAN 10 on switch D1 in the troubleshooting configurations. I have fixed this on some pods, but not all. You can easily fix it by creating VLAN 10 on switch D1 after loading the preset config for each ticket. This is not the problem you are supposed to find in any of the tickets, there are other problems.
# Lab 1.1.3 - Troubleshoot Static Routing
# Lab 2.1.2 - Implement EIGRP for IPv4
# Lab 3.1.2 - Implement Advanced EIGRP for IPv4 Features
# Lab 4.1.2 - Troubleshooting EIGRP for IPv4
# Lab 5.1.2 - Implement EIGRP for IPv6
# Lab 5.1.3 - Troubleshoot EIGRP for IPv6
# Lab 6.1.2 - Implement Single-Area OSPFv2
# Lab 7.1.2 - Implement Multi-Area OSPFv2
# Lab 7.1.3 - OSPFv2 Route Summarization and Filtering
# Lab 8.1.2 - Troubleshoot OSPFv2
# Lab 9.1.2 - Implement Multiarea OSPFv3
# Lab 10.1.2 - Troubleshoot OSPFv3
# Lab 11.1.2 - Implement eBGP for IPv4
# Lab 11.1.3 - Implement MP-BGP
# Lab 12.1.2 - Implement BGP Path Manipulation
# Lab 13.1.2 - Implement BGP Communities
# Lab 14.1.2 - Troubleshoot BGP
# Lab 15.1.2 - Control Routing Updates
# Lab 15.1.3 - Path Control Using PBR
# Lab 15.1.4 - Troubleshoot Route Maps and PBR
# Lab 16.1.2 - Configure Route Redistribution Between EIGRP and OSPF
# Lab 16.1.3 - Configure Route Redistribution Within the Same Interior Gateway Protocol
# Lab 16.1.4 - Implement Route Redistribution Between Multiple Protocols
# Lab 17.1.2 - Troubleshoot Route Redistribution
# Lab 18.1.2 - Implement VRF-Lite
# Lab 19.1.2 - Implement a GRE Tunnel
# Lab 19.1.3 - Implement a DMVPN Phase 1 Hub-to-Spoke Topology
# Lab 19.1.4 - Implement a DMVPN Phase 3 Spoke-to-Spoke Topology
# Lab 19.1.5 - Implement an IPv6 DMVPN Phase 3 Spoke-to-Spoke Topology
# Lab 20.1.2 - Configure Secure DMVPN Tunnels
# Lab 21.1.2 - Troubleshoot IPv4 ACLs
# Lab 21.1.3 - Troubleshoot IPv6 ACLs
# Lab 21.1.4 - Troubleshoot Prefix Lists
# Lab 22.1.2 - Troubleshoot IOS AAA
# Lab 22.1.3 - Troubleshoot uRPF
# Lab 22.1.4 - Troubleshoot CoPP
# Lab 23.1.2 - Troubleshoot Device Access and File Transfer
# Lab 23.1.3 - Troubleshoot SNMP and Logging Issues
# Lab 23.1.4 - Troubleshoot IP SLA and NetFlow

==Homework==
Homework activities will require submitting the actual answers to each question in the activity and may require showing your work as well. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.
* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the NetSpace site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

=Participation Activities=
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Complete the online course feedback form (5 points for completing)
* Complete the online certification practice exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)

=Unit Assessments=
You are responsible for completing all of the online unit assessments listed below. Multiple modules are included in single exams. These exams fall into the online assessments category of your course grade.

* Chapters 1 - 5: Routing and EIGRP Exam
* Chapters 6 - 10: OSPF Exam
* Chapters 11 - 14: BGP Exam
* Chapters 15 - 17: Conditional Forwarding and Route Redistribution Exam
* Chapters 18 - 20: VPNs Exam
* Chapters 21 - 23: Infrastructure Security and Management Exam

=Skills Final Exam=
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios. Your grade in this category will be based on completing a lab equipment skills exam. You will not be able to use any resources other than those specified below on this part of the exam.

Just like many of the topics in the class there will be '''two parts to the skills exam in this course''':
* A configuration exercise skills exam
* A troubleshooting exercise skills exam

The Skills Final Exam must be completed on the IHCC Netlab system which '''you will be able to start on Tuesday May 3 at 12:01am and must be completed by Saturday May 7 at 11:59pm'''. This is a timed activity which you will have no more than three hours to complete each one of the two parts to the exam. You must do the configuration exercise before doing the troubleshooting exercise but can spread them out over two days if you wish. Separate Netlab reservations must be made for each part of the exam (configuration and troubleshooting). '''You will be able to begin reserving slots in Netlab for this a few days in advance (so you can get the time you want) but you must not make a reservation to take any part of the skills exam before 12:01am on May 3!''' You must not spend more than three hours working on each part of the exam and once you start each part of the exam you must work on it continuously, you cannot stop and then re-start the same part of the exam later.

* I strongly suggest making a 1 page "cheat sheet" for yourself of the common commands needed for configuring the routers and switches as required to complete the labs in CCNP ENARSI, this will help you if you have forgotten a particular command. You may also want to review and/or mark sections of the "CCNP Portable Command Guide" book you bought for this class as that is also a good resource when you're stuck.
* Note that assistance with issues will not be guaranteed outside of the normal work day/week so if you're concerned you may have issues during any portion of your exams you should plan to complete them during scheduled office or lab hours.

Breaking any of the following rules is considered cheating and could give you an unfair advantage on the exam so any evidence of them will result in a 0 on the entire skills exam:
* You are NOT allowed to ask anyone else for help, use any other websites, or YouTube videos, or seek out any copies of any part of the exams or solution keys to the exams. You may use your class materials (textbook, my lecture videos, lab activity instructions, any notes you have made) for the skills and final exams though.
* You must NOT access a reservation with a date before the official start date of the exam or after the end date of the exam.
* You must NOT do the troubleshooting exercise before the configuration exercise.
* You must NOT stop a part of the exam and come back to it. All work for each part must be completed in a single reservation. You MAY take a break (even multiple days) between the configuration and troubleshooting parts as long as both parts are complete before the official end date of the exam.
* If you have any questions about something, or if something is OK, or any other issues you must send an email to your instructor about it.

If you have any questions or issues please contact me as soon as possible. Remember that I'm here to help clarify anything you find confusing if I can. It never hurts to ask for help if you're stuck or confused, the worst that will happen is that I'll tell you that I can't answer that on an exam.

=Online Final Exam=
You will need to complete an online final exam on the NetAcad site.

[[Franske ITC-2621|Return to ITC-2621 Homepage]]

Franske ITC-2621 Schedule

2022-04-27T17:39:45Z

BenFranske:

{| class="wikitable"
! Date !! Week !! Session !! Due Before Class Time (6:00pm) !! In Class !! Due Online 11:55pm !! Notes
|-
! 11-Jan
| 1 || 1 || || Class Introduction, Cisco Access || ||
|-
! 18-Jan
| 2 || 2 || Read Chapter 1, Online Discussion Forum Chapter 1 First Post || Chapter 1 Labs || Weekly Progress Self-Evaluation ||
|-
! 25-Jan
| 3 || 3 || Read Chapters 2-3, Online Discussion Forum Chapter 1 Response Posts, Online Discussion Forum Chapters 2-3 First Post, Chapter 1 Lab Report || Chapters 2-3 Labs || Weekly Progress Self-Evaluation ||
|-
! 1-Feb
| 4 || 4 || Read Chapter 4, Online Discussion Forum Chapters 2-3 Response Posts, Online Discussion Forum Chapter 4 First Post, Chapters 2-3 Lab Reports || Chapter 4 Lab || Weekly Progress Self-Evaluation ||
|-
! 8-Feb
| 5 || 5 || Read Chapters 5-6, Online Discussion Forum Chapter 4 Response Posts, Online Discussion Forum Chapters 5-6 First Posts, Chapter 4 Lab Report || Chapters 5-6 Labs || Weekly Progress Self-Evaluation ||
|-
! 15-Feb
| 6 || 6 || Read Chapter 7, Online Discussion Forum Chapters 5-6 Response Posts, Online Discussion Forum Chapter 7 First Post, Chapters 5-6 Lab Reports || Chapter 7 Labs || Chapters 1-5 Exam, Weekly Progress Self-Evaluation ||
|-
! 22-Feb
| 7 || 7 || Read Chapter 8, Online Discussion Forum Chapter 7 Response Posts, Online Discussion Forum Chapter 8 First Post, Chapter 7 Lab Report || Chapter 8 Lab || Weekly Progress Self-Evaluation ||
|-
! 1-Mar
| 8 || 8 || Read Chapters 9-10, Online Discussion Forum Chapter 8 Response Posts, Online Discussion Forum Chapters 9-10 First Posts, Chapter 8 Lab Report || Chapters 9-10 Labs || Weekly Progress Self-Evaluation ||
|-
! 8-Mar
| SPRING BREAK || || || || ||
|-
! 15-Mar
| 9 || 9 || Read Chapter 11, Online Discussion Forum Chapters 9-10 Response Posts, Online Discussion Forum Chapter 11 First Post, Chapters 9-10 Lab Reports || Chapter 11 Labs || Chapters 6-10 Exam, Weekly Progress Self-Evaluation ||
|-
! 22-Mar
| 10 || 10 || Read Chapters 12-13, Online Discussion Forum Chapter 11 Response Posts, Online Discussion Forum Chapters 12-13 First Posts, Chapter 11 Lab Report || Chapters 12-13 Labs || Weekly Progress Self-Evaluation ||
|-
! 29-Mar
| 11 || 11 || Read Chapter 14, Online Discussion Forum Chapters 12-13 Response Posts, Online Discussion Forum Chapter 14 First Post, Chapters 12-13 Lab Reports || Chapter 14 Lab || Weekly Progress Self-Evaluation ||
|-
! 5-Apr
| 12 || 12 || Read Chapters 15-16, Online Discussion Forum Chapter 14 Response Posts, Online Discussion Forum Chapters 15-16 First Posts, Chapter 14 Lab Report || Chapters 15-16 Labs || Chapters 11-14 Exam, Weekly Progress Self-Evaluation ||
|-
! 12-Apr
| 13 || 13 || Read Chapters 17-18, Online Discussion Forum Chapters 15-16 Response Posts, Online Discussion Forum Chapters 17-18 First Posts, Chapters 15-16 Lab Reports || Chapters 17-18 Labs || Weekly Progress Self-Evaluation ||
|-
! 19-Apr
| 14 || 14 || Read Chapters 19-20, Online Discussion Forum Chapters 17-18 Response Posts, Online Discussion Forum Chapters 19-20 First Posts, Chapters 17-18 Lab Reports || Chapters 19-20 Labs || Chapters 15-17 Exam, Weekly Progress Self-Evaluation ||
|-
! 26-Apr
| 15 || 15 || Read Chapters 21-23, Online Discussion Forum Chapters 19-20 Response Posts, Online Discussion Forum Chapters 21-23 First Posts, Chapters 19-20 Lab Reports || Chapters 21-23 Labs || Weekly Progress Self-Evaluation ||
|-
! 3-May
| 16 || 16 || Online Discussion Forum Chapters 21-23 Response Posts, Chapters 21-23 Lab Reports || Skills Final Exam (Open May 3-7) || Chapters 18-20 Exam, Weekly Progress Self-Evaluation || Chapters 21-23 Exam is due before class next week!
|-
! 10-May
| FE Week || 17 || Chapters 21-23 Exam, Course Feedback, Certification Practice Exam || || Online Final Exam ||
|}

Franske ITC-2536 Assignments

2022-04-26T21:32:33Z

BenFranske: /* Lab Reports */

=CCNA 3 Assignments=
==Labs & Homework==
===Packet Tracer Online Submissions===
Each of these activities will be submitted using the Packet Tracer ScoreUP Online Submission process. Points will be earned for each submitted activity based on correctness and completion of the activity. You will see a completion percentage for each activity in the Packet Tracer software before submitting. If you find that any of these activities do not show points or completion in Packet Tracer you should include them in the lab report for the module (see below) instead.

# PT 2.2.13 - Point-to-Point Single-Area OSPFv2 Configuration (7 points)
# PT 2.3.11 - Determine the DR and BDR (7 points)
# PT 2.4.11 - Modify Single-Area OSPFv2 (7 points)
# PT 2.5.3 - Propagate a Default Route in OSPFv2 (7 points)
# PT 2.6.6 - Verify Single-Area OSPFv2 (7 points)
# PT 2.7.1 - Single-Area OSPFv2 Configuration (7 points)
# PT 5.1.8 - Configure Numbered Standard IPv4 ACLs (7 points)
# PT 5.1.9 - Configure Named Standard IPv4 ACLs (7 points)
# PT 5.2.7 - Configure and Modify Standard IPv4 ACLs (7 points)
# PT 5.4.12 - Configure Extended IPv4 ACLs - Scenario 1 (7 points)
# PT 5.4.13 - Configure Extended IPv4 ACLs - Scenario 2 (7 points)
#* NOTE: This activity is not correctly linked from the Cisco Networking Academy curriculum (it is another copy of the PT 5.1.9 activity). You can download a copy of the correct activity from the course page on the Networking Academy site in the Modules 3-5 section.
# PT 5.5.1 - IPv4 ACL Implementation Challenge (7 points)
# PT 6.4.5 - Configure Static NAT (7 points)
# PT 6.5.6 - Configure Dynamic NAT (7 points)
# PT 6.6.7 - Configure PAT (7 points)
# PT 6.8.1 - Configure NAT for IPv4 (7 points)
# PT 10.3.4 - Configure and Verify NTP (7 points)
# PT 10.6.10 - Back Up Configuration Files (7 points)
# PT 10.7.6 - Use a TFTP Server to Upgrade a Cisco IOS Image (7 points)
# PT 10.8.1 - Configure CDP, LLDP, and NTP (7 points)
# PT 12.5.13 - Troubleshoot Enterprise Networks (7 points)
# PT 12.6.2 - Troubleshooting Challenge - Use Documentation to Solve Issues (7 points)

===Lab Reports===
For each module having lab activities you will need to submit one [[Franske Lab Report Format|lab report]] which covers all of the lab activities listed below in the module. You do not need to submit answers to the questions in the activities, those are for your own learning use only. Lab activities may include remote equipment access, campus equipment, or packet tracer activities. If a lab activity is listed as a "lab" below it should be completed on real equipment either on campus or remotely and may not be completed in Packet Tracer. Your instructor will provide details on accessing real lab equipment. If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report (one per module with activities) is worth up to 20 points.

'''Note:''' The password for CAASP Pod PCs in Netlab is: Cisco123

# Lab 2.7.2 - Single-Area OSPFv2 Configuration
# Lab 3.8.8 - Explore DNS Traffic
#* '''NOTE:''' This lab activity requires using Wireshark on an Internet connected PC. We don't have it setup in Netlab yet so you can do it on your home computer or a lab computer on campus.
# PT 4.1.4 - ACL Demonstration
# Lab 5.5.2 - Configure and Verify Extended IPv4 ACLs
#* '''NOTE:''' When enabling HTTPS on newer Cisco devices you must map the HTTPS server to a trustpoint (certificate) on the router. [https://serverfault.com/questions/1051729/troubleshooting-ssl-error-no-cypher-overlap-in-firefox See this StackExchange question for details on how to do this.]
# PT 6.2.7 - Investigate NAT Operations
# Lab 6.8.2 - Configure NAT for IPv4
# PT 7.6.1 - WAN Concepts
# PT 10.1.5 - Use CDP to Map a Network
# PT 10.2.6 - Use LLDP to Map a Network
# Lab 10.6.11 - Use Tera Term to Manage Router Configuration Files
# Lab 10.6.12 - Use TFTP, Flash, and USB to Manage Configuration Files
#* '''NOTE:''' If you are working on a device with multiple IP interfaces it is sometimes required to set a default source interface which will be used by TFTP for communicating with the TFTP server. Some Cisco devices do not seem to automatically pick a correct source interface. When this happens you can end up with a situation where you can ping from the device to the TFTP server's IP address but you are unable to send or receive files over TFTP. For example, in this lab on the router we're only setting an IP on G0/0/1 so that would be the one we should set as the source interface like "ip tftp source-interface gi0/0/1"
# Lab 10.6.13 - Research Password Recovery Procedures
#* After researching the recovery procedures set a hostname and enable password on a router and save the configuration. Try to reset the password on the router while keeping the hostname set the same following the procedures you have researched.
#* '''NOTE:''' If you are working on remote lab equipment you can do password recovery too, the process is a little different but our system does allow you to power on and off network devices as well as to send the BREAK command to devices which are the basics for router password recovery. Recovering passwords on switches can require physical access to hold down a button on the switch while powering up unless some additional configuration is done so you should not try setting an unknown password on a remotely accessed lab switch. See [https://youtu.be/BP8NXAPXLug this video showing the password recovery process on Netlab].
# Lab 10.8.2 - Configure CDP, LLDP, and NTP
#* '''NOTE:''' Some Cisco devices do not have "hardware clocks" (also known as "calendars) anymore so if you are unable to get the "ntp update-calendar" command to work in Part 4, Step 4b it may not exist on your device.
# PT 11.5.1 - Compare Layer 2 and Layer 3 Devices
# PT 12.6.1 - Troubleshooting Challenge - Document the Network
# Lab 13.6.1 - Install Linux in a Virtual Machine and Explore the GUI
#* '''NOTE:''' It is suggested you complete this lab on your home computer if it has enough RAM to run the VM. However, if you need a Netlab system to install on please contact your instructor.

===Homework===
Homework activities will require submitting the actual answers to each question in the activity and may require showing your work as well. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.

* Participate in an online forum discussion (typically 3 quality posts or more) of each module on the Cisco Netacad site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

==Participation Activities==
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Complete the online course feedback form (5 points for completing)
* Complete the Practice Final Exam (10 points for attempting)
* Complete the CCNA Certification Practice Exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)
* Networking History Summary Report (15 points)
*# Watch one of the videos on computer history provided by your instructor
*# Write a 400-500 word summary of the information you learned in the video and why you think it may be useful to know about that history in your IT career. Submit your report through the Netacad site.

==Unit Assessments==
You are responsible for completing all of the online unit assessments listed below. Multiple modules are included in single exams. These exams fall into the online assessments category of your course grade.
* Module 1-2 OSPF Concepts and Configuration Exam
* Module 3-5 Network Security Exam
* Module 6-8 WAN Concepts Exam
* Module 9-12 Optimize, Monitor, and Troubleshoot Networks Exam
* Module 13-14 Emerging Network Technologies Exam

==Other==
You are also responsible for completing these things, see the course syllabus for category and weighting information.
* Online Final Exam
* Skills Final Exam

==Skills Final Exam==
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios. There are two parts to this portion of your grade.
* Half of your grade in this category will be based on successfully completing all parts of the online Packet Tracer Practice Skills Exam at home. You grade will be based on correctly completing all parts of the activity. You will be able to use outside resources for this part of the exam.
* Half of your grade in this category will be based on completing an in-class or remote real equipment skills exam. You will not be able to use any resources other than those specified by your instructor on this part of the exam.

=CCNA Security Assignments=
==Labs & Homework==
===Lab Reports===
You are responsible for completing ALL of these labs. You must submit a [[Franske Lab Report Format|lab report]] about each lab you do. If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab is worth 20 points. This falls into the Labs/Homework category of your course grade. Labs is this course will not be able to be successfully completed in Packet Tracer, you will need to use real lab equipment either remotely or on-campus. Your instructor will provide details about accessing lab equipment.

'''Note:''' The password for CAASP Pod PCs in Netlab is: Cisco123

* Lab 2.6.1.2: Securing the Router for Administrative Access
** Note: The IHCC Netlab system uses Cisco 4331 routers, per the lab instructions these do not support image resilience so you will skip part 4, task 1.
** Note: It is very important that you make certain that IOS Image Resilience is disabled before you leave the lab! See part 4, task 1, steps 5 & 6 for instructions.
* Lab 3.6.1.1: Securing Administrative Access Using AAA and RADIUS
** Note: The WinRadius software used in this lab can be difficult to locate online. A local copy is available on the D drive of campus lab systems in the D:\CNT Files\CCNA Security Materials folder and in the "CCNA Security Files" folder on the desktop of Netlab systems.
* Lab 4.4.1.2: Configuring Zone-Based Policy Firewalls
** Note: You should attempt the "Challenge" section located at the end of this lab. You must also complete the "Appendix - Multiple Interfaces under the Same Zone" section at the end of the lab.
* Lab 6.3.1.1: Securing Layer 2 Switches
* Lab 8.4.1.3: Configuring a Site-to-Site VPN Using Cisco IOS
** HINT: If you have a problem configuring IPSec on a router it's possible the [[Cisco Router License Featureset Configuration|Security license is not active]].
* Lab 9.3.1.2: Configuring ASA Basic Settings and Firewall Using CLI
** Note: If you have problems connecting to the ASA with a web browser and receive errors such as a "cipher mismatch" it's likely that the 3DES/AES license has not been activated yet on your ASA. This is a free process where you can request a license key from Cisco by entering the serial number of your ASA (from the ''show version'' output which can also verify that the VPN-3DES-AES feature is not active) into a web form on the Cisco site and then entering the resulting activation key into your ASA. Instructions for doing this can be found [[Cisco ASA Documentation|on the Cisco ASA Documentation wiki page]].
* Lab 10.1.4.8: Configuring ASA Basic Settings and Firewall Using ASDM
** Note: You may need to adjust your Java security settings in order to run ASDM from the ASA's webpage. Recent versions of Java have restricted the ability to run unsigned Java applets from websites due to the possible security issues of running untrusted code from a website locally on your system. Java security settings can be found in the Java section of your system's control panel.
** NOTE: If you have problems launching ASDM on Windows 10 check the [[Cisco ASA Documentation]] page for a fix. It also wouldn't hurt to make sure you have the latest ASA and ASDM software installed on the ASA, instructions for updating those are also on the [[Cisco ASA Documentation]] page.
** NOTE: Some newer versions of the ASA software will require you set an enable password. If your ASA is forcing you to set an enable password you will log in to ASDM using no username and the enable password you set instead of just leaving the password blank as stated in the lab instructions.
* Lab 10.2.1.9: Configure a Site-to-Site IPsec VPN between an ISR and an ASA
* Lab 10.3.1.1: Configure Clientless Remote Access SSL VPNs Using ASDM
* Lab 10.3.1.2: Configure AnyConnect Remote Access SSL VPN Using ASDM
** NOTE: The Anyconnect package may not be installed on your ASA, follow the instructions on the [[Cisco ASA Documentation]] page to install it if it's missing.
* Lab 11.3.1.2: CCNA Security Comprehensive Lab

===Homework===
Homework activities will require submitting the actual answers to each question in the activity and may require showing your work as well. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.

* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the Cisco Netacad site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

==Participation Activities==
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Complete the online course feedback form (5 points for completing)
* Complete practice online final exam (10 points for attempting)
* Meet with the instructor once per week to discuss course progress and ask questions (up to 10 points each based on progress)
* Networking History Summary Report (15 points)
*# Watch one of the videos on networking history provided by your instructor
*# Write a 400-500 word summary of the information you learned in the video and why you think it may be useful to know about that history in your IT career. Submit your report through the Netacad site.

==Unit Assessments==
You are responsible for completing all of the online unit assessments listed below. These fall into the online assessments category of your course grade.
* Chapter 1
* Chapter 2
* Chapter 3
* Chapter 4
* Chapter 5
* Chapter 6
* Chapter 7
* Chapter 8
* Chapter 9
* Chapter 10
* Chapter 11

==Other==
You are also responsible for completing these things, see the course syllabus for category and weighting information.
* Online Final Exam
* Skills Final Exam

==Skills Final Exam==
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios. There are two parts to this portion of your grade.
* Half of your grade in this category will be based on successfully completing all parts of the online Packet Tracer Practice Skills Exam at home. You grade will be based on correctly completing all parts of the activity. You will be able to use outside resources for this part of the exam.
* Half of your grade in this category will be based on completing an in-class or remote real equipment skills exam. You will not be able to use any resources other than those specified by your instructor on this part of the exam.

[[Franske ITC-2536|Return to ITC-2536 Homepage]]

Franske ITC-2900 Assignments

2022-04-20T22:14:20Z

BenFranske: /* Evaluation */

==Statement of Work==
After your team has selected a project to work on your next objective is to develop a Statement of Work (SoW). The SoW is your opportunity to take the very high level description of the project you were given and turn it into a more detailed description of your specific goals, operational procedures and timeline for the project. In order to successfully do this you will need to meet with the instructor and/or sponsor of the project and any other involved or related parties. One way to think of the SoW is as part of the contract you, as a consulting team, have with the project sponsor and ensure everyone is on the same page.

Goals for the SoW:
* Clearly define the purpose of the project / problem statement in your own words. Make sure that you understand what is important to the sponsor.
* Give an overview/background of the technology involved. Make sure you have a basic understanding of the concepts you will be investigating and the problems you might encounter. Show that you have already started background research on the project.
* Define the scope of work and deliverables. What will you need to do for the project sponsor to consider this a success?
* Describe any resources or cooperation you believe you will need in order to be successful
* Develop a plan/schedule for your project, this can be updated as needed but you need to know when you are going to try and have certain phases of the project complete.

SoWs should be written in a narrative (paragraph) format (with the exception of a timeline) and should typically be about 850-1200 words (three or four pages). Your SoW will be graded based on how you meet the goals for the SoW listed above as well as professionalism (grammar, punctuation, etc.)

Google "statement of work" for more information about these as well as some examples.

==Project Work Log==
* Each INDIVIDUAL in your group must keep a work log indicating what was worked on, when, and for how long. This should be written in narrative (paragraph) format. You should probably be writing at least 2 paragraphs each week about the work you have done and details from your research. Logs must be turned in at the end of the course but must be kept up to date throughout the course. Your instructor may ask to see a copy of your work log at any time.
* You should '''also''' keep a separate log of the hours you INDIVIDUALLY worked on the project in a spreadsheet by date and category so that they can be graphed and included in your final presentation.
* As a three credit course this course is estimated to require about 9 hours of work per week from each student, or about 144 hours over the entire semester. The purpose of your spreadsheet is to track how many hours you are spending on the project. The purpose of your work log is to provide a good place to save links to reference material, notes you want to remember about what you've done, and to justify (back-up) the claim of how many hours you spent. Of course, if your group does phenomenal presentations and whitepaper and everyone appears to have contributed equally we're not going to look too closely other than to see that you have kept a log meeting the requirements. However, if there are any issues with your presentations or paper (and there's almost always something that could be better) or someone people in your group seems to have contributed much more or less than others the work logs can give important data (along with other evidence) of what went on and so can influence other areas of your grade as well. Bottom line: be thorough and dedicated to keeping good logs!
* Tip: Keep your individual narrative log in a single word processing document so that you can submit the entire log at once and not have to combine multiple files together into one to submit it.

==Group Meetings and Minutes==
It is expected that your group meets synchronously ''at least'' once a week (more is always encouraged) to work on the project and to update each other about the status of your individual parts of the project, demonstrate and test systems, etc. This would be in addition to meeting time spent with your instructor.

Someone in your group needs to take meeting minutes at these meetings and accurately capture the status of the project as well as the discussions and contributions of each team member. These written reports need to be available to the instructor upon request and submitted en masse at the end of the project. These minutes should at the minimum contain a list of the group members present, the location of the meeting, the time the meeting started, the time the meeting ended, a report from each member about what they have done since the last meeting, a summary of what was discussed, and what each member agrees to work on before the next meeting.

Tip: When you submit them at the end of the project you'll want to have them all in one document so it's easiest to keep a running document with all your group meeting minutes throughout the course rather than having to put it together at the end.

==Instructor Progress Updates==
* At least one representative of your group must meet weekly updates with the instructor to discuss the progress of your group.
** You should discuss your current project status amongst your group each week in your regular group meeting before meeting with the instructor
** Meetings should be scheduled in advance
** Meetings will be held by Zoom web conference
* At least once every two weeks (every other week) your entire group must have a meeting with the instructor where your progress is discussed
** You should discuss your current project status amongst your group each week in your regular group meeting before meeting with the instructor
** Meetings should be scheduled in advance
** Meetings will be held by Zoom web conference
* Missing meetings unless it's been previously cleared with the instructor, will result in lower grades in this category for you individually and/or your entire group. Also, this is not just a participation score, the meetings need to provide valuable information about things going on in your group and show you are making adequate progress towards completion of the project in order to receive points.

==Presentations==
Your team will be presenting twice in this course.
===YouTube Presentation===
Your group will create and upload a preliminary results presentation to YouTube about a week and a half before your final presentation where you will be presenting broad information about what you did to an interested audience. These presentations will be about 12-15 minutes long and should be engaging, interesting, and informative to people who might be searching YouTube for information about the topic of your project. These videos should NOT just be a narrated power point presentation, that is not very engaging and interesting. Would you stop to watch someone give a power point presentation on YouTube? You should probably watch some popular technical presentations on YouTube before you create yours and try to incorporate some of the things that you think makes them more interesting to watch. Demonstrations are usually one good way to keep things engaging. Clearly explaining what you are doing and why at each step is also critical to having a good presentation.

The [https://obsproject.com/ Open Broadcaster Software] is free, open-source, cross platform software which allows you to capture input from webcams, microphones, and your screen to create videos. The [https://www.shotcut.org/ Shotcut] or [http://openshot.org/ OpenShot] free, open-source video editing software programs allows you to edit and title your presentation. You can feel free to use other tools, but these are free and cross platform.

===Final Presentation===
At the end of the class you will give a final presentation of 20-25 minutes to an audience including other ITC students, faculty members, college administration, advisory board members, and employers. You should be prepared to discuss the background of your problem, the methodology you used, your testing, results, and conclusions. At the end of your presentation you should be prepared for a few minutes of Q&A from the audience as well. A copy of your presentation in electronic format must also be provided to the instructor.
====Evaluation====
Your final presentation will be evaluated by your instructor, members of the ITC advisory committee, other students, and yourselves. You will need to justify with examples scores you give in each of these four areas:
* '''Topic Content''': Was the topic well defined? Were the key findings described? Was the content presented accurate and did it provide a good overview of the topic and work done? Was there evidence of research, problem solving, teamwork, and new insights? (out of 30 points)
* '''Presentation''': How well did the group do explaining the content? Was the presentation well organized, easy to follow, and consistent in its focus? Were they able to adequately answer appropriate questions from the class? Was the presentation professional and well prepared? (out of 30 points)
* '''Engagement & Delivery''': : How well did the group keep the audience engaged in their presentation? This could include receiving or asking questions from the audience, using appropriate visual aids, giving a demonstration, etc. (out of 20 points)
* '''Overall Quality''': Assume these students were a team of employees or a consulting group you had asked to research this topic, experiment with the technology and prepare a briefing for you, would you be satisfied with their performance and why? (out of 20 points)

==Final Written Report==
At the end of your project you must compile all your work into a technical whitepaper and submit it in paper and electronic format to the instructor. These whitepapers are typically 11,700 - 16,500 words ex (about 50-75 pages) in length excluding appendices and include:
* Table of Contents - Help people find the parts they're interested in
* Executive Summary - Provide a summary of about 500-700 words (this is about two pages) giving the highlights of everything else in the whitepaper, especially method, results, and conclusions. This should make someone interested in this topic want to read your entire whitepaper or help them find what they're interested in specifically. Hint: Write this after you finish the rest of it
* Thank you's/dedications/etc.
* Statement of Work - Possibly modified and updated as needed. Introduce and explain the problem/project and how you are going about it. This is about 850-1200 words (three or four pages) and if you have not made changes to the scope of your work it may just be inserting your final SoW from earlier in the course.
* Background/Research - What technologies did you look at? What important concepts are there to understand about this topic? Think of this part as a traditional research paper you might write for a composition course. This section is typically 3500-4900 words (about 10-15 pages).
* Methodology - Explain how you built your test environment, how you did your testing, what criteria were you evaluating and why (hint, your research should tell you what criteria is important and how to measure it), lots and lots of documentation so that someone else reading this could duplicate your results. This section frequently includes diagrams of your topology, instructions you have written, short code/configuration snippets, etc. Long complete configuration files or code should be placed in an appendix. How long this section should be in words varies considerably based on your specific project but is typically about 5000-7000 words (they are usually about 20-25 pages, notice the fewer words per page though compared with the background section because there are likely more lists, diagrams, code/configuration etc.)
* Results - What did you find when you ran your tests. No opinions here, don't analyze the data, just provide it. This is typically about 400-700 words (about 2-3 pages) depending on your particular project and may also include graphs, charts, screenshots, etc.
* Conclusions/Analysis - Provide your opinions here and back them up with the results you gathered. This is typically 1400-2000 words (about 6-8 pages) and may also include graphs, charts, screenshots, etc.
* Appendices - Include any critical technical documentation of your configurations, special/detailed setup instructions for tricky things, etc. in appendices at the end of the whitepaper.
These sections and exactly what each might include vary from project to project so be sure to consult with your instructor and take a look at the many sample papers from previous students to get an idea of what this might look like. These are not included in the word/page counts above.

One word of caution about word/page counts. The amount and type of content you need to thoroughly describe your project varies greatly from one project to another so these are general guidelines. It's difficult to fully explore your semester long project in much less than 11,700 words or 50 pages but for many projects that is also not nearly enough detail. You are graded not so much on whether you have the right number of words or pages but on how completely your paper and project explore the topic you have chosen. Be thorough but don't add unnecessary filler material. When in doubt talk to your instructor, share outlines and drafts, and get feedback along the way. Some groups have found that it takes 90 or more pages (excluding appendices) to fully explain their topic and project. Things like code/configuration examples, installation/configuration instructions, and screenshots should be included as needed to explain your topic but should absolutely not be used as additional "filler". It's obvious when this has been done and is taken into account when grading.

==Participation and Peer Evaluation==
At the end of the course you will be asked to evaluate how well each person on your team (including yourself) contributed to the effort. Do not let these evaluations be a surprise! If you are having problems with team members you should talk to them about it first and if things do not involve make sure the instructor is aware of it well before the end of the course. The quality of your peer evaluations (how well you write up evaluations of other group members and yourself) will be graded out of 20 points in the "participation and peer evaluations" section of your grade.

Because group work is a key component of this course your grade will be adjusted based on your performance as a member of the group. This is done by collecting peer evaluations at the end of the course and by observation of the instructor during progress checks. Your grade on the group portions of the course (Statement of Work, Presentations, Final Written Report) will be multiplied by a "peer adjustment factor" ranging from 0% to 100% where 100% means you were equal in your contributions to the group compared with other group members and 0% means you had no participation in group work.

For each group member, including yourself, you need to turn in a peer evaluation. Below are six categories as well as some questions to get you thinking about how well people participated in your group. You should write an evaluation for each group member (including yourself), covering each of the categories, as well as any general comments. Each category should be clearly identified and addressed in paragraph form with at least a few sentence. For most people these evaluations end up being about 3/4 to 1 page in length ''per group member'' if single spaced with category headings.

Here are the categories to discuss about each person:

* '''Contributions:''' Did they regularly provide useful ideas, insights and research to the group? Were they a leader? How hard did they try to help the group effort? What specifically did they add to the group?
* '''Time Management:''' Was their time well used throughout the project? Did deadlines have to get adjusted because work was not done on time? How did their ability to get things done affect the group?
* '''Preparedness/Attendance:''' Were needed materials (VMs, equipment, etc.) that were the responsibility of this group member available and ready when needed by other group members? Was the group member on-time and ready to work during group work sessions?
* '''Attitude:''' Was the group member unduly critical of the project or the work of others in the group or did they support the group and engage in the project?
* '''Teamwork:''' Did they listen to, share with, and support the efforts of other group members? Did they try to keep working with others on the team or did they “go it alone”?
* '''Quality of Work:''' How was the work done by this member? Did other group members need to check and correct problems regularly?

Franske ITC-2900 Assignments

2022-04-20T22:13:52Z

BenFranske: /* Final Presentation */

==Statement of Work==
After your team has selected a project to work on your next objective is to develop a Statement of Work (SoW). The SoW is your opportunity to take the very high level description of the project you were given and turn it into a more detailed description of your specific goals, operational procedures and timeline for the project. In order to successfully do this you will need to meet with the instructor and/or sponsor of the project and any other involved or related parties. One way to think of the SoW is as part of the contract you, as a consulting team, have with the project sponsor and ensure everyone is on the same page.

Goals for the SoW:
* Clearly define the purpose of the project / problem statement in your own words. Make sure that you understand what is important to the sponsor.
* Give an overview/background of the technology involved. Make sure you have a basic understanding of the concepts you will be investigating and the problems you might encounter. Show that you have already started background research on the project.
* Define the scope of work and deliverables. What will you need to do for the project sponsor to consider this a success?
* Describe any resources or cooperation you believe you will need in order to be successful
* Develop a plan/schedule for your project, this can be updated as needed but you need to know when you are going to try and have certain phases of the project complete.

SoWs should be written in a narrative (paragraph) format (with the exception of a timeline) and should typically be about 850-1200 words (three or four pages). Your SoW will be graded based on how you meet the goals for the SoW listed above as well as professionalism (grammar, punctuation, etc.)

Google "statement of work" for more information about these as well as some examples.

==Project Work Log==
* Each INDIVIDUAL in your group must keep a work log indicating what was worked on, when, and for how long. This should be written in narrative (paragraph) format. You should probably be writing at least 2 paragraphs each week about the work you have done and details from your research. Logs must be turned in at the end of the course but must be kept up to date throughout the course. Your instructor may ask to see a copy of your work log at any time.
* You should '''also''' keep a separate log of the hours you INDIVIDUALLY worked on the project in a spreadsheet by date and category so that they can be graphed and included in your final presentation.
* As a three credit course this course is estimated to require about 9 hours of work per week from each student, or about 144 hours over the entire semester. The purpose of your spreadsheet is to track how many hours you are spending on the project. The purpose of your work log is to provide a good place to save links to reference material, notes you want to remember about what you've done, and to justify (back-up) the claim of how many hours you spent. Of course, if your group does phenomenal presentations and whitepaper and everyone appears to have contributed equally we're not going to look too closely other than to see that you have kept a log meeting the requirements. However, if there are any issues with your presentations or paper (and there's almost always something that could be better) or someone people in your group seems to have contributed much more or less than others the work logs can give important data (along with other evidence) of what went on and so can influence other areas of your grade as well. Bottom line: be thorough and dedicated to keeping good logs!
* Tip: Keep your individual narrative log in a single word processing document so that you can submit the entire log at once and not have to combine multiple files together into one to submit it.

==Group Meetings and Minutes==
It is expected that your group meets synchronously ''at least'' once a week (more is always encouraged) to work on the project and to update each other about the status of your individual parts of the project, demonstrate and test systems, etc. This would be in addition to meeting time spent with your instructor.

Someone in your group needs to take meeting minutes at these meetings and accurately capture the status of the project as well as the discussions and contributions of each team member. These written reports need to be available to the instructor upon request and submitted en masse at the end of the project. These minutes should at the minimum contain a list of the group members present, the location of the meeting, the time the meeting started, the time the meeting ended, a report from each member about what they have done since the last meeting, a summary of what was discussed, and what each member agrees to work on before the next meeting.

Tip: When you submit them at the end of the project you'll want to have them all in one document so it's easiest to keep a running document with all your group meeting minutes throughout the course rather than having to put it together at the end.

==Instructor Progress Updates==
* At least one representative of your group must meet weekly updates with the instructor to discuss the progress of your group.
** You should discuss your current project status amongst your group each week in your regular group meeting before meeting with the instructor
** Meetings should be scheduled in advance
** Meetings will be held by Zoom web conference
* At least once every two weeks (every other week) your entire group must have a meeting with the instructor where your progress is discussed
** You should discuss your current project status amongst your group each week in your regular group meeting before meeting with the instructor
** Meetings should be scheduled in advance
** Meetings will be held by Zoom web conference
* Missing meetings unless it's been previously cleared with the instructor, will result in lower grades in this category for you individually and/or your entire group. Also, this is not just a participation score, the meetings need to provide valuable information about things going on in your group and show you are making adequate progress towards completion of the project in order to receive points.

==Presentations==
Your team will be presenting twice in this course.
===YouTube Presentation===
Your group will create and upload a preliminary results presentation to YouTube about a week and a half before your final presentation where you will be presenting broad information about what you did to an interested audience. These presentations will be about 12-15 minutes long and should be engaging, interesting, and informative to people who might be searching YouTube for information about the topic of your project. These videos should NOT just be a narrated power point presentation, that is not very engaging and interesting. Would you stop to watch someone give a power point presentation on YouTube? You should probably watch some popular technical presentations on YouTube before you create yours and try to incorporate some of the things that you think makes them more interesting to watch. Demonstrations are usually one good way to keep things engaging. Clearly explaining what you are doing and why at each step is also critical to having a good presentation.

The [https://obsproject.com/ Open Broadcaster Software] is free, open-source, cross platform software which allows you to capture input from webcams, microphones, and your screen to create videos. The [https://www.shotcut.org/ Shotcut] or [http://openshot.org/ OpenShot] free, open-source video editing software programs allows you to edit and title your presentation. You can feel free to use other tools, but these are free and cross platform.

===Final Presentation===
At the end of the class you will give a final presentation of 20-25 minutes to an audience including other ITC students, faculty members, college administration, advisory board members, and employers. You should be prepared to discuss the background of your problem, the methodology you used, your testing, results, and conclusions. At the end of your presentation you should be prepared for a few minutes of Q&A from the audience as well. A copy of your presentation in electronic format must also be provided to the instructor.
====Evaluation====
You will be evaluated by your instructor, members of the ITC advisory committee, other students, and yourselves. You will need to justify with examples scores you give in each of these four areas:
* '''Topic Content''': Was the topic well defined? Were the key findings described? Was the content presented accurate and did it provide a good overview of the topic and work done? Was there evidence of research, problem solving, teamwork, and new insights? (out of 30 points)
* '''Presentation''': How well did the group do explaining the content? Was the presentation well organized, easy to follow, and consistent in its focus? Were they able to adequately answer appropriate questions from the class? Was the presentation professional and well prepared? (out of 30 points)
* '''Engagement & Delivery''': : How well did the group keep the audience engaged in their presentation? This could include receiving or asking questions from the audience, using appropriate visual aids, giving a demonstration, etc. (out of 20 points)
* '''Overall Quality''': Assume these students were a team of employees or a consulting group you had asked to research this topic, experiment with the technology and prepare a briefing for you, would you be satisfied with their performance and why? (out of 20 points)

==Final Written Report==
At the end of your project you must compile all your work into a technical whitepaper and submit it in paper and electronic format to the instructor. These whitepapers are typically 11,700 - 16,500 words ex (about 50-75 pages) in length excluding appendices and include:
* Table of Contents - Help people find the parts they're interested in
* Executive Summary - Provide a summary of about 500-700 words (this is about two pages) giving the highlights of everything else in the whitepaper, especially method, results, and conclusions. This should make someone interested in this topic want to read your entire whitepaper or help them find what they're interested in specifically. Hint: Write this after you finish the rest of it
* Thank you's/dedications/etc.
* Statement of Work - Possibly modified and updated as needed. Introduce and explain the problem/project and how you are going about it. This is about 850-1200 words (three or four pages) and if you have not made changes to the scope of your work it may just be inserting your final SoW from earlier in the course.
* Background/Research - What technologies did you look at? What important concepts are there to understand about this topic? Think of this part as a traditional research paper you might write for a composition course. This section is typically 3500-4900 words (about 10-15 pages).
* Methodology - Explain how you built your test environment, how you did your testing, what criteria were you evaluating and why (hint, your research should tell you what criteria is important and how to measure it), lots and lots of documentation so that someone else reading this could duplicate your results. This section frequently includes diagrams of your topology, instructions you have written, short code/configuration snippets, etc. Long complete configuration files or code should be placed in an appendix. How long this section should be in words varies considerably based on your specific project but is typically about 5000-7000 words (they are usually about 20-25 pages, notice the fewer words per page though compared with the background section because there are likely more lists, diagrams, code/configuration etc.)
* Results - What did you find when you ran your tests. No opinions here, don't analyze the data, just provide it. This is typically about 400-700 words (about 2-3 pages) depending on your particular project and may also include graphs, charts, screenshots, etc.
* Conclusions/Analysis - Provide your opinions here and back them up with the results you gathered. This is typically 1400-2000 words (about 6-8 pages) and may also include graphs, charts, screenshots, etc.
* Appendices - Include any critical technical documentation of your configurations, special/detailed setup instructions for tricky things, etc. in appendices at the end of the whitepaper.
These sections and exactly what each might include vary from project to project so be sure to consult with your instructor and take a look at the many sample papers from previous students to get an idea of what this might look like. These are not included in the word/page counts above.

One word of caution about word/page counts. The amount and type of content you need to thoroughly describe your project varies greatly from one project to another so these are general guidelines. It's difficult to fully explore your semester long project in much less than 11,700 words or 50 pages but for many projects that is also not nearly enough detail. You are graded not so much on whether you have the right number of words or pages but on how completely your paper and project explore the topic you have chosen. Be thorough but don't add unnecessary filler material. When in doubt talk to your instructor, share outlines and drafts, and get feedback along the way. Some groups have found that it takes 90 or more pages (excluding appendices) to fully explain their topic and project. Things like code/configuration examples, installation/configuration instructions, and screenshots should be included as needed to explain your topic but should absolutely not be used as additional "filler". It's obvious when this has been done and is taken into account when grading.

==Participation and Peer Evaluation==
At the end of the course you will be asked to evaluate how well each person on your team (including yourself) contributed to the effort. Do not let these evaluations be a surprise! If you are having problems with team members you should talk to them about it first and if things do not involve make sure the instructor is aware of it well before the end of the course. The quality of your peer evaluations (how well you write up evaluations of other group members and yourself) will be graded out of 20 points in the "participation and peer evaluations" section of your grade.

Because group work is a key component of this course your grade will be adjusted based on your performance as a member of the group. This is done by collecting peer evaluations at the end of the course and by observation of the instructor during progress checks. Your grade on the group portions of the course (Statement of Work, Presentations, Final Written Report) will be multiplied by a "peer adjustment factor" ranging from 0% to 100% where 100% means you were equal in your contributions to the group compared with other group members and 0% means you had no participation in group work.

For each group member, including yourself, you need to turn in a peer evaluation. Below are six categories as well as some questions to get you thinking about how well people participated in your group. You should write an evaluation for each group member (including yourself), covering each of the categories, as well as any general comments. Each category should be clearly identified and addressed in paragraph form with at least a few sentence. For most people these evaluations end up being about 3/4 to 1 page in length ''per group member'' if single spaced with category headings.

Here are the categories to discuss about each person:

* '''Contributions:''' Did they regularly provide useful ideas, insights and research to the group? Were they a leader? How hard did they try to help the group effort? What specifically did they add to the group?
* '''Time Management:''' Was their time well used throughout the project? Did deadlines have to get adjusted because work was not done on time? How did their ability to get things done affect the group?
* '''Preparedness/Attendance:''' Were needed materials (VMs, equipment, etc.) that were the responsibility of this group member available and ready when needed by other group members? Was the group member on-time and ready to work during group work sessions?
* '''Attitude:''' Was the group member unduly critical of the project or the work of others in the group or did they support the group and engage in the project?
* '''Teamwork:''' Did they listen to, share with, and support the efforts of other group members? Did they try to keep working with others on the team or did they “go it alone”?
* '''Quality of Work:''' How was the work done by this member? Did other group members need to check and correct problems regularly?

Franske ITC-2000 Assignments

2022-04-19T19:18:58Z

BenFranske: /* Chapter 13 Labs */

=Labs=
You are responsible for completing ALL of these labs. You must submit a [[Franske Lab Report Format|lab report]] for each topic/chapter (you should combine multiple labs from the chapter/topic into a single report). If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report is worth up to 20 points. This falls into the Labs/Homework category of your course grade.

==PC Disassembly/Reassembly Labs==
'''NOTE: Before beginning these labs please make sure you have watched the lab videos created by your instructor about the disassembly and re-assembly process for these PCs.'''
* 1.3.2.2 Lab - Disassemble a Computer
* 2.1.2.5 Lab - Install the Power Supply
* 2.1.3.10 Lab - Install the Motherboard in a Computer
* 2.1.4.7 Lab – Install the Drives
* 2.1.5.6 Lab - Install Adapter Card
* 2.1.7.4 Lab - Install Internal Cables
* 2.1.7.8 Lab - Install the Front Panel Cables
* 2.1.7.11 Lab – Complete the Computer Assembly

==Chapter 3 Labs==
'''NOTE: You will complete these labs on the same PC which you assembled in the PC Assembly lab.'''
* 3.1.1.6 Lab - Investigate BIOS or UEFI Settings
* 3.1.2.5 Lab - Search for BIOS or UEFI Firmware Updates
* 3.1.2.6 Lab - Install Windows
** '''NOTE:''' You will first need to create a Windows 10 installation USB drive using the [https://www.microsoft.com/en-us/software-download/windows10 Windows 10 Media Creation Tool] from another PC. Be sure to follow the "Using the tool to create installation media (USB flash drive, DVD, or ISO file) to install Windows 10 on a different PC (click to show more or less information)" to create a 64-bit installation USB stick.
** '''NOTE:''' Make sure your computer (the one you built from parts) is NOT connected to the Internet while Windows is being installed on it so that you can create a local account instead of being forced to use a Microsoft account!
** '''NOTE:''' Be sure to choose a new installation, not to repair an existing one. If prompted choose to install "Windows 10 Education" or "Windows 10 Enterprise". Also, choose to do a "Custom" installation, not an upgrade, and delete all existing partitions (note that this will erase all data on the computer).
** '''NOTE:''' If you are prompted for a license or activation key choose that you do not have one or to skip the step.
** '''NOTE:''' During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 3.1.2.7 Lab - Install Third-Party Software in Windows
** '''NOTE:''' You will need to download the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site and copy it to your computer to install it.

==Chapter 4 Labs==
===In Person Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' In this lab you are asked to troubleshoot any problems with your hardware. After making sure your system is working properly obtain sheets from the instructor with a series of problems to create for your partner. Be sure to have your partner leave the room while you are creating each problem (one problem at a time!).

===Fully Online Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' Normally in this lab you are asked to troubleshoot problems with your hardware that were created by a partner of yours following instructions from your instructor. Because the class is being offered online this semester and you are working alone with your computer at home you will instead follow the instructions (which have been put in the Chapter 4 Module on the Cisco Netacad Site) yourself to create various problems with your hardware and then see what type of symptoms each issues produces. Your lab report should include details about the clues you could have used and/or questions you could have asked the user which would show what the problem was.
* [[ITC-2000 Lab Install Windows on Remote Lab PCs|Install Windows on Remote Lab PCs]]
** For this activity you will install two copies of Windows 10 onto PCs in our IHCC remote lab system, Netlab. Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 6 Labs==
===In Person Class Labs===
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' In this lab you are asked to open a command prompt window. In older versions of Windows the command prompt was an option in the start menu, but it was removed from there starting in Windows 10. To launch a command prompt just click on the start menu and start typing "cmd" or "Command Prompt" and you will find it.
* 6.1.3.10 Lab - Configure a Wireless Network
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' Change the router settings as indicated in the lab, use these for the NEW settings:
*** Router IP Address: 172.17.99.1
*** Router Subnet Mask: 255.255.255.0
*** DHCP Starting IP Address: 172.17.99.21
*** DHCP Maximum Number of Users: 20
*** Router Username: admin
*** Password: Password123!
*** Wireless SSID: ITE-Wxx (replace xx with the number of one of your PCs, found on a sticker on top of the classroom PC under your desk)
*** Wireless Passphrase: Cisco456!
** '''NOTE:''' Do not complete Part 4 of this lab which is listed as optional.
* 6.1.4.8 Lab - Configure Firewall Settings
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' In Part 2, Step 1 you should add the MAC addresses of both your computers to the allowed list of MACs on the router.
** '''NOTE:''' In Part 2, Step 2 you should add the IP address of ONE of your computers to the DMZ on the router.
** '''NOTE:''' In Part 2, Step 3 you should add a port forwarding rule to forward port 80 to the IP address of the OTHER one of your computers. Also note that different manufacturers call "port forwarding" different things. For example TP-Link calls it "virtual servers" instead in some models of routers.
* 6.2.2.5 Lab - Troubleshoot Network Problems
** '''NOTE:''' In this lab you will connect your router to an Internet connection, in room B-107 please use the GREEN network jack under your desk to make this connection.
** '''NOTE:''' Obtain sheets with two lists of problems to create from the instructor. Create these problems for your partner one at a time while they are out of the room and ask them to fix your network. If you are unsure of how to create the issue ask your instructor for help.
** '''NOTE: Before you leave today please reset your router to the factory default settings.'''

===Fully Online Class Labs===
* You will complete labs for Chapter 6 using a combination of your remote lab PCs and the Cisco Packet Tracer software. Details will be added below the week of February 16.
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' This lab will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You can use "PC 1" as what the lab calls "Host A" and "PC 2" as what the lab calls "Host B". You will be able to skip the wiring instructions from Step 1 of the lab as your remote lab PCs are already wired to complete this lab.
* [[ITC-2000 Lab OpenWRT Router Exploration|OpenWRT Router Exploration Activity]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* 6.1.3.9 Packet Tracer Activity - Connect to a Wireless Network
** '''NOTE:''' For this activity you will be simulating a connection to a wireless network using the Cisco Packet Tracer software which can simulate a large network with multiple PCs and devices all in a single application running on your PC. To complete this activity you will need to download and install the latest version of the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site. You can either install it on your home computer or you can install it on one of your remote lab PCs and use it through Netlab.
** '''NOTE:''' If you have not used Packet Tracer before you may want to view [https://youtu.be/F4bXJMx7nT8 this video showing how to use the small office and home networking features of Packet Tracer] to build a simple network.
* 6.1.4.7 Packet Tracer Activity - Configure Firewall Settings

==Chapter 8 Labs==
===In Person Class Labs===
* 8.3.1.3 Lab - Install a Printer in Windows
* 8.4.1.3 Lab - Share a Printer in Windows
** NOTE: In this lab use a laptop as the second device (the one which is not directly connected to the printer). Both the laptop and your desktop will need to be connected to the same network so setup your network routers with a connection to both computers.
** NOTE: Because of a security issue called "Print Nightmare" Microsoft has made some patches to Windows printer sharing which may prevent you from adding a network printer on a the client (Laptop in this case) through the traditional means (such as just double clicking on the shared printer or by searching and installing it as a network printer on the client. Instead you may need to download and install the printer driver on the client computer first (like you would for a local USB printer) and then manually add the shared printer on the client, specifying the driver to use.
* 8.5.3.2 Lab - Perform Preventive Maintenance on a Laser Printer
** NOTE: In this lab you will not actually install any new parts, just find and remove the existing parts on the printer and then re-install them. Also, you should locate the fuser on the printer and find and watch a video showing how to remove and replace it but do not actually do it because on our particular printer model it requires disassembling most of the printer to get to the fuser.
* Lab - [[Franske ITC-2000 Network Printing Lab|Setup and Connect to Network Printers]]

===Fully Online Class Labs===
* '''NOTE:''' These labs will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You will need to have working Internet access from both PCs in order to complete these labs so make sure you have that enabled and working.
* [[ITC-2000 Lab Remote Printer Installation|Install a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* [[ITC-2000 Lab Remote Printer Sharing|Share a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 9 Labs==
===In Person Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' Before you create your VM please make sure that VirtualBox is set to save VMs into a folder on the D:\ drive that contains the semester and year in the folder name such as ''D:\bfranske-fa17\''
** '''NOTE:''' Change the network jack your PC is plugged into at your desk to the "ITC network" (the GREEN network jack in B107). Make sure to change it back to the "Campus" connection (the RED network jack in B107) before you leave!
** '''NOTE:''' The Ubuntu installation ISO image file is located in the ''D:\CNT Files'' folder. The version of Ubuntu in this folder may be newer than the version listed in the lab
** '''NOTE:''' Set your virtual machine to use at least 2 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** '''NOTE:''' Make sure to set your virtual machine to use bridged networking before starting it
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. The ''D:\CNT Files'' folder should contain some others such as Linux Mint or Debian you can try as well. Just setup a new virtual machine for each one you would like to try.
** '''Don't forget''' to change the network jack your PC is plugged into at your desk back to the "Campus" connection (the RED network jack in B107) before you leave!

===Fully Online Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' You will be completing this lab on PC 1 in your Netlab system so make sure you have a reservation in Netlab, are able to access PC 1, and PC 1 has working Internet access.
** '''NOTE:''' You will need to download and install the latest version of VirtualBox for "Windows Hosts" from the web on PC 1
** '''NOTE:''' You will need to download the latest version of the Ubuntu Desktop ISO file from the web on PC 1
** '''NOTE:''' Set your virtual machine to use at least 3 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. You can download and try installing some others in VirtualBox too such as Linux Mint or Debian Linux. Just setup a new virtual machine for each one you would like to try.

==Chapter 10 Labs==
===In-Person Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive.
** NOTE: Make sure your computer is NOT connected to the Internet while Windows is being installed so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: Do this lab AFTER the Windows Installation lab!
* 10.3.1.4 Lab - Finalize the Windows Installation

===Fully Online Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Your Netlab "PC 2" machine will be erased prior to beginning this lab so that you can practice installing Windows 10 on it again with a few changes.
** NOTE: Before installing Windows 10 on PC 2 make sure to switch off the Internet connection on your OpenWRT router (use your web browser on PC 1 to do this, see the Chapter 4 Windows installation lab for detailed instructions) so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive and not the beginning of the drive (so the Windows installation on the big partition goes before the unpartitioned space.
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down because you will need them again later in the course.
** NOTE: Once the Windows 10 installation is complete on PC 2 sure to switch on the Internet connection on your OpenWRT router again.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: You will be doing this lab on BOTH PC 1 and PC 2. On PC 2 you should have 10 GB of unpartitioned space which you left during the Windows 10 install you just completed so you can skip the optional Step 2 in the lab. On PC 1 you probably don't have any unpartitioned space so you will need to create free space on your drive by shrinking the existing NTFS partition as explained in Step 2 of the lab.
* 10.3.1.4 Lab - Finalize the Windows Installation
** NOTE: Make sure to install the VMware Tools on PC 2 during this lab. See the Chapter 4 Windows installation lab for detailed instructions.

==Chapter 11 Labs==
NOTE: All of these labs will be completed on one of the PCs you installed Windows 10 on in the previous lab.
* 11.1.2.10 Lab - Explore the Windows Desktop
* 11.1.3.4 Lab - Work with Task Manager
* 11.1.4.11 Lab - Working with File Explorer
* 11.2.1.5 Lab - Explore Control Panel Categories
* 11.2.2.3 Lab - User Accounts
* 11.2.3.5 Lab - Configure Browser Settings
* 11.2.5.8 Lab - Manage Virtual Memory
* 11.2.6.2 Lab - Use Device Manager
* 11.2.7.4 Lab - Region and Language Options
* 11.3.1.11 Lab - Monitor and Manage System Resources
* 11.3.2.7 Lab - System Utilities
* 11.3.2.8 Lab - Manage System Files
* 11.3.3.8 Lab - Hard Drive Maintenance
* 11.3.4.6 Lab - Install Third-Party Software
* 11.4.1.5 Lab - Work in the Windows Command Shell
* 11.4.2.7 Lab - File System Commands
* 11.4.3.2 Lab - Disk CLI Commands
* 11.4.4.2 Lab - Task and System CLI Commands
* 11.4.5.3 Lab - Other Useful Commands
* 11.5.2.4 Lab - Share Resources
** NOTE: In this lab activity you will need to share and connect to network files. You will need to setup your second Windows PC, connect the two PCs with a router, and configure them for file sharing. The router and PCs do not need an Internet connection for this lab.
* 11.5.4.2 Lab - Connect and Test the Wireless Connection
* 11.5.6.2 Lab - Windows Remote Desktop and Assistance
* 11.6.1.2 Lab - Manage the Startup Folder
* 11.6.1.5 Lab - Schedule a Task using the GUI and the Command Line
* 11.6.2.4 Lab - System Restore and Hard Drive Backup
* 11.7.3.2 Lab - Troubleshoot Operating System Problems
** NOTE: Ask your instructor or the lab assistant to configure the "computer will not boot" problem from the instructor lab guide for you to troubleshoot.

==Chapter 12 Labs==
===In-Person Class Labs===
* Check out an Android tablet from your instructor.
* The access PIN on the tablets is "1 2 3 4"
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
** Make '''sure''' you set the PIN back to "1 2 3 4" when you are done with the lab if you have changed it!
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

===Fully Online Class Labs===
* If you have access to your own Android tablet or smartphone you can complete these labs on your own device
* If you do not have access to an Android tablet or smartphone you will be able to use an Android system through the remote Netlab system to complete these labs. When you make your reservation in Netlab be sure to choose "Android Device Lab Access" instead of "PC Hardware and Software Lab Access (2 Windows PCs with Network Access)".
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

==Chapter 13 Labs==
===In-Person Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
** NOTE: There is a bug in the lab in the section about setting permissions on the Student01 folder. If you set the permissions as the lab indicates (Allow Full Control for Student01 and Deny for ITEStudents) you will actually block Student02 AND Student01 from being able to access the folder because they are both members of ITEStudents. Windows actually gives you a note about this when you set the Deny permission, that it takes precedence over allow. To make this work correctly (Student01 has access to their folder, but Student02 does not) you will need to disable inheriting permissions on the Student01 folder and then specifically allow Staff and Student01 to have full control. In this situation Student02 will not be able to view the folder because they don't inherit any permissions from the parent folder and are not specifically mentioned as someone who has any permissions with an Allow statement.
* 13.3.4.6 Lab - Configure Windows Firewall
** NOTE: Because Windows has updated the default system security settings over time it's no longer as easy to share files as it used to be or the lab makes it out to be. In order to share files from one system to another you'll need to check a few things. First, the system which is sharing the files needs to have the "File and Printer Sharing" feature allowed in the firewall for the zone (Private or Public) which is currently active on the network interface. Second, you will not be able to share files anonymously anymore, you will need to setup the sharing permissions (different from the file permissions) on the shared file to allow a specific user account to have access to the files (not the "Everyone" which is for anonymous access). You will then need to use that username and password on the other computer to access the file share. Finally, you may not be able to access the file share by computer name and instead will need to open a "Run" dialog box and try "\\IPAddressOfComputerToConnectTo" to make a connection like "\\192.168.1.26".
** NOTE: If you are not able to connect or are not prompted for a username and password your system may be trying to connect as another user. You can re-set which user your computer is trying to connect using by opening a command prompt and running '''net use \\192.168.1.26 /user:"Username to Connect With"''' and pressing enter. This should prompt you to enter a password for that user (if you are logged in with a user who has the same username it will try your password first so that may work in some cases if both computers have the same user and password). After the password is accepted at the command prompt you can re-try accessing the shared folder and it will use that username and password.
* 13.5.2.2 Lab - Document Customer Information in a Work Order

===Fully Online Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
** NOTE: Bitlocker does not function on a boot partition without EFI and a TPM chip (which the Netlab Virtual Machines are not setup for) in the default configuration. As a result you will need to modify the group policy of your system to allow a password to be used for BitLocker without a TPM chip. Try searching the Internet for instructions on how to modify group policy to allow Bitlocker without TPM and contact your instructor if you get stuck.
* 13.3.2.5 Lab - Configure Windows Local Security Policy
** NOTE: There is a bug in the lab in the section about setting permissions on the Student01 folder. If you set the permissions as the lab indicates (Allow Full Control for Student01 and Deny for ITEStudents) you will actually block Student02 AND Student01 from being able to access the folder because they are both members of ITEStudents. Windows actually gives you a note about this when you set the Deny permission, that it takes precedence over allow. To make this work correctly (Student01 has access to their folder, but Student02 does not) you will need to disable inheriting permissions on the Student01 folder and then specifically allow Staff and Student01 to have full control. In this situation Student02 will not be able to view the folder because they don't inherit any permissions from the parent folder and are not specifically mentioned as someone who has any permissions with an Allow statement.
* 13.3.3.6 Lab - Configure Users and Groups in Windows
* 13.3.4.6 Lab - Configure Windows Firewall
** NOTE: Because Windows has updated the default system security settings over time it's no longer as easy to share files as it used to be or the lab makes it out to be. In order to share files from one system to another you'll need to check a few things. First, the system which is sharing the files needs to have the "File and Printer Sharing" feature allowed in the firewall for the zone (Private or Public) which is currently active on the network interface. Second, you will not be able to share files anonymously anymore, you will need to setup the sharing permissions (different from the file permissions) on the shared file to allow a specific user account to have access to the files (not the "Everyone" which is for anonymous access). You will then need to use that username and password on the other computer to access the file share. Finally, you may not be able to access the file share by computer name and instead will need to open a "Run" dialog box and try "\\IPAddressOfComputerToConnectTo" to make a connection like "\\192.168.1.26".
** NOTE: If you are not able to connect or are not prompted for a username and password your system may be trying to connect as another user. You can re-set which user your computer is trying to connect using by opening a command prompt and running '''net use \\192.168.1.26 /user:"Username to Connect With"''' and pressing enter. This should prompt you to enter a password for that user (if you are logged in with a user who has the same username it will try your password first so that may work in some cases if both computers have the same user and password). After the password is accepted at the command prompt you can re-try accessing the shared folder and it will use that username and password.
* 13.5.2.2 Lab - Document Customer Information in a Work Order

==Chapter 14 Labs==
===In-Person Class Labs===
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

===Fully Online Class Labs===
There are two types of labs which you will complete for Chapter 14, the first is a number of "Remote Technician" labs and the second is a "Scripting" lab. Because the two types of labs are quite different there are some special instructions on how to turn in lab reports for this chapter. Please be sure to read these instructions and follow them carefully.

For each "Remote Technician" lab: Read through the "Student Customer Sheet" of the lab, think about what could be causing the issues described by the customer. Write down a list of the questions you would ask the customer to help troubleshoot the issue. Once you have a list of questions make up answers that the customer might give to each question and write down those as well. Write an explanation of what you think a realistic problem (or problems) might be that is/are causing the issues for each lab and why you think it/they is/are the most likely problem(s) based on the questions and answers you asked. For each lab you will turn in your questions, answers, and analysis/solution (put into a single document and separate by lab number).

Do this for each of these labs:
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem

You will also complete this scripting lab which you will write a "normal" lab report about (what you did/problems you had/how you tested/what you learned) and include the lab report in with your remote technician labs above and submit in the usual way:
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

=Homework=
Any homework assigned in the course will go here. This falls into the Labs/Homework category of your course grade. Remember, for homework assignments turn in the actual pages from your lab book or printouts from the curriculum and not a lab report. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.
* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the NetSpace site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

=Participation Activities=
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Attend at least two Student Success Day presentations and bring proof of attendance signed by each presenter (10 points)
** ''NOTE:'' Because SSD sessions are online for 2022 your proof of attendance will be writing a 1/2 page summary for each session you attended and submitting that.
* Meet with an academic advisor (10 points for meeting)
* Complete a program/degree plan (10 points for completing)
* Complete the online course feedback form (5 points for completing)
* Complete the Practice Final Exam (Chapters 1-9) (10 points for attempting)
* Complete the Practice Final Exam (Chapters 10-14) (10 points for attempting)
* Compete the A+ 220-1001 Certification Practice Exam (10 points for attempting)
* Compete the A+ 220-1002 Certification Practice Exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)
* Computer History Summary Report (15 points)
*# Watch one of the videos on computer history provided by your instructor
*# Write a 400-500 word summary of the information you learned in the video and why you think it may be useful to know about that history in your IT career. Submit your report through the Netacad site.

=Unit Assessments=
You are responsible for completing the online exam associated with each chapter in the course through the NetSpace website. This category will also include periodic checkpoint exams covering a group of chapters.

* Chapter 1 Exam
* Chapter 2 Exam
* Chapter 3 Exam
* Chapter 4 Exam
* Certification Checkpoint Exam #1 (Chapters 1 - 4)
* Chapter 5 Exam
* Chapter 6 Exam
* Certification Checkpoint Exam #2 (Chapters 5 - 6)
* Chapter 7 Exam
* Chapter 8 Exam
* Certification Checkpoint Exam #3 (Chapters 7 - 8)
* Chapter 9 Exam
* Chapter 10 Exam
* Chapter 11 Exam
* Certification Checkpoint Exam #4 (Chapters 10 - 11)
* Chapter 12 Exam
* Chapter 13 Exam
* Certification Checkpoint Exam #4 (Chapters 12 - 13)
* Chapter 14 Exam

=Online Final Exams=
The final exam category of your grade includes the following exams
* Final Exam (Chapters 1-9)
* Final Exam (Chapters 10-14)

=Skills Final Exam=
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios.

[[Franske ITC-2000|Return to ITC-2000 Homepage]]

Franske ITC-2000 Assignments

2022-04-19T18:48:57Z

BenFranske: /* In-Person Class Labs */

=Labs=
You are responsible for completing ALL of these labs. You must submit a [[Franske Lab Report Format|lab report]] for each topic/chapter (you should combine multiple labs from the chapter/topic into a single report). If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report is worth up to 20 points. This falls into the Labs/Homework category of your course grade.

==PC Disassembly/Reassembly Labs==
'''NOTE: Before beginning these labs please make sure you have watched the lab videos created by your instructor about the disassembly and re-assembly process for these PCs.'''
* 1.3.2.2 Lab - Disassemble a Computer
* 2.1.2.5 Lab - Install the Power Supply
* 2.1.3.10 Lab - Install the Motherboard in a Computer
* 2.1.4.7 Lab – Install the Drives
* 2.1.5.6 Lab - Install Adapter Card
* 2.1.7.4 Lab - Install Internal Cables
* 2.1.7.8 Lab - Install the Front Panel Cables
* 2.1.7.11 Lab – Complete the Computer Assembly

==Chapter 3 Labs==
'''NOTE: You will complete these labs on the same PC which you assembled in the PC Assembly lab.'''
* 3.1.1.6 Lab - Investigate BIOS or UEFI Settings
* 3.1.2.5 Lab - Search for BIOS or UEFI Firmware Updates
* 3.1.2.6 Lab - Install Windows
** '''NOTE:''' You will first need to create a Windows 10 installation USB drive using the [https://www.microsoft.com/en-us/software-download/windows10 Windows 10 Media Creation Tool] from another PC. Be sure to follow the "Using the tool to create installation media (USB flash drive, DVD, or ISO file) to install Windows 10 on a different PC (click to show more or less information)" to create a 64-bit installation USB stick.
** '''NOTE:''' Make sure your computer (the one you built from parts) is NOT connected to the Internet while Windows is being installed on it so that you can create a local account instead of being forced to use a Microsoft account!
** '''NOTE:''' Be sure to choose a new installation, not to repair an existing one. If prompted choose to install "Windows 10 Education" or "Windows 10 Enterprise". Also, choose to do a "Custom" installation, not an upgrade, and delete all existing partitions (note that this will erase all data on the computer).
** '''NOTE:''' If you are prompted for a license or activation key choose that you do not have one or to skip the step.
** '''NOTE:''' During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 3.1.2.7 Lab - Install Third-Party Software in Windows
** '''NOTE:''' You will need to download the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site and copy it to your computer to install it.

==Chapter 4 Labs==
===In Person Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' In this lab you are asked to troubleshoot any problems with your hardware. After making sure your system is working properly obtain sheets from the instructor with a series of problems to create for your partner. Be sure to have your partner leave the room while you are creating each problem (one problem at a time!).

===Fully Online Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' Normally in this lab you are asked to troubleshoot problems with your hardware that were created by a partner of yours following instructions from your instructor. Because the class is being offered online this semester and you are working alone with your computer at home you will instead follow the instructions (which have been put in the Chapter 4 Module on the Cisco Netacad Site) yourself to create various problems with your hardware and then see what type of symptoms each issues produces. Your lab report should include details about the clues you could have used and/or questions you could have asked the user which would show what the problem was.
* [[ITC-2000 Lab Install Windows on Remote Lab PCs|Install Windows on Remote Lab PCs]]
** For this activity you will install two copies of Windows 10 onto PCs in our IHCC remote lab system, Netlab. Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 6 Labs==
===In Person Class Labs===
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' In this lab you are asked to open a command prompt window. In older versions of Windows the command prompt was an option in the start menu, but it was removed from there starting in Windows 10. To launch a command prompt just click on the start menu and start typing "cmd" or "Command Prompt" and you will find it.
* 6.1.3.10 Lab - Configure a Wireless Network
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' Change the router settings as indicated in the lab, use these for the NEW settings:
*** Router IP Address: 172.17.99.1
*** Router Subnet Mask: 255.255.255.0
*** DHCP Starting IP Address: 172.17.99.21
*** DHCP Maximum Number of Users: 20
*** Router Username: admin
*** Password: Password123!
*** Wireless SSID: ITE-Wxx (replace xx with the number of one of your PCs, found on a sticker on top of the classroom PC under your desk)
*** Wireless Passphrase: Cisco456!
** '''NOTE:''' Do not complete Part 4 of this lab which is listed as optional.
* 6.1.4.8 Lab - Configure Firewall Settings
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' In Part 2, Step 1 you should add the MAC addresses of both your computers to the allowed list of MACs on the router.
** '''NOTE:''' In Part 2, Step 2 you should add the IP address of ONE of your computers to the DMZ on the router.
** '''NOTE:''' In Part 2, Step 3 you should add a port forwarding rule to forward port 80 to the IP address of the OTHER one of your computers. Also note that different manufacturers call "port forwarding" different things. For example TP-Link calls it "virtual servers" instead in some models of routers.
* 6.2.2.5 Lab - Troubleshoot Network Problems
** '''NOTE:''' In this lab you will connect your router to an Internet connection, in room B-107 please use the GREEN network jack under your desk to make this connection.
** '''NOTE:''' Obtain sheets with two lists of problems to create from the instructor. Create these problems for your partner one at a time while they are out of the room and ask them to fix your network. If you are unsure of how to create the issue ask your instructor for help.
** '''NOTE: Before you leave today please reset your router to the factory default settings.'''

===Fully Online Class Labs===
* You will complete labs for Chapter 6 using a combination of your remote lab PCs and the Cisco Packet Tracer software. Details will be added below the week of February 16.
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' This lab will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You can use "PC 1" as what the lab calls "Host A" and "PC 2" as what the lab calls "Host B". You will be able to skip the wiring instructions from Step 1 of the lab as your remote lab PCs are already wired to complete this lab.
* [[ITC-2000 Lab OpenWRT Router Exploration|OpenWRT Router Exploration Activity]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* 6.1.3.9 Packet Tracer Activity - Connect to a Wireless Network
** '''NOTE:''' For this activity you will be simulating a connection to a wireless network using the Cisco Packet Tracer software which can simulate a large network with multiple PCs and devices all in a single application running on your PC. To complete this activity you will need to download and install the latest version of the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site. You can either install it on your home computer or you can install it on one of your remote lab PCs and use it through Netlab.
** '''NOTE:''' If you have not used Packet Tracer before you may want to view [https://youtu.be/F4bXJMx7nT8 this video showing how to use the small office and home networking features of Packet Tracer] to build a simple network.
* 6.1.4.7 Packet Tracer Activity - Configure Firewall Settings

==Chapter 8 Labs==
===In Person Class Labs===
* 8.3.1.3 Lab - Install a Printer in Windows
* 8.4.1.3 Lab - Share a Printer in Windows
** NOTE: In this lab use a laptop as the second device (the one which is not directly connected to the printer). Both the laptop and your desktop will need to be connected to the same network so setup your network routers with a connection to both computers.
** NOTE: Because of a security issue called "Print Nightmare" Microsoft has made some patches to Windows printer sharing which may prevent you from adding a network printer on a the client (Laptop in this case) through the traditional means (such as just double clicking on the shared printer or by searching and installing it as a network printer on the client. Instead you may need to download and install the printer driver on the client computer first (like you would for a local USB printer) and then manually add the shared printer on the client, specifying the driver to use.
* 8.5.3.2 Lab - Perform Preventive Maintenance on a Laser Printer
** NOTE: In this lab you will not actually install any new parts, just find and remove the existing parts on the printer and then re-install them. Also, you should locate the fuser on the printer and find and watch a video showing how to remove and replace it but do not actually do it because on our particular printer model it requires disassembling most of the printer to get to the fuser.
* Lab - [[Franske ITC-2000 Network Printing Lab|Setup and Connect to Network Printers]]

===Fully Online Class Labs===
* '''NOTE:''' These labs will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You will need to have working Internet access from both PCs in order to complete these labs so make sure you have that enabled and working.
* [[ITC-2000 Lab Remote Printer Installation|Install a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* [[ITC-2000 Lab Remote Printer Sharing|Share a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 9 Labs==
===In Person Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' Before you create your VM please make sure that VirtualBox is set to save VMs into a folder on the D:\ drive that contains the semester and year in the folder name such as ''D:\bfranske-fa17\''
** '''NOTE:''' Change the network jack your PC is plugged into at your desk to the "ITC network" (the GREEN network jack in B107). Make sure to change it back to the "Campus" connection (the RED network jack in B107) before you leave!
** '''NOTE:''' The Ubuntu installation ISO image file is located in the ''D:\CNT Files'' folder. The version of Ubuntu in this folder may be newer than the version listed in the lab
** '''NOTE:''' Set your virtual machine to use at least 2 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** '''NOTE:''' Make sure to set your virtual machine to use bridged networking before starting it
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. The ''D:\CNT Files'' folder should contain some others such as Linux Mint or Debian you can try as well. Just setup a new virtual machine for each one you would like to try.
** '''Don't forget''' to change the network jack your PC is plugged into at your desk back to the "Campus" connection (the RED network jack in B107) before you leave!

===Fully Online Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' You will be completing this lab on PC 1 in your Netlab system so make sure you have a reservation in Netlab, are able to access PC 1, and PC 1 has working Internet access.
** '''NOTE:''' You will need to download and install the latest version of VirtualBox for "Windows Hosts" from the web on PC 1
** '''NOTE:''' You will need to download the latest version of the Ubuntu Desktop ISO file from the web on PC 1
** '''NOTE:''' Set your virtual machine to use at least 3 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. You can download and try installing some others in VirtualBox too such as Linux Mint or Debian Linux. Just setup a new virtual machine for each one you would like to try.

==Chapter 10 Labs==
===In-Person Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive.
** NOTE: Make sure your computer is NOT connected to the Internet while Windows is being installed so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: Do this lab AFTER the Windows Installation lab!
* 10.3.1.4 Lab - Finalize the Windows Installation

===Fully Online Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Your Netlab "PC 2" machine will be erased prior to beginning this lab so that you can practice installing Windows 10 on it again with a few changes.
** NOTE: Before installing Windows 10 on PC 2 make sure to switch off the Internet connection on your OpenWRT router (use your web browser on PC 1 to do this, see the Chapter 4 Windows installation lab for detailed instructions) so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive and not the beginning of the drive (so the Windows installation on the big partition goes before the unpartitioned space.
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down because you will need them again later in the course.
** NOTE: Once the Windows 10 installation is complete on PC 2 sure to switch on the Internet connection on your OpenWRT router again.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: You will be doing this lab on BOTH PC 1 and PC 2. On PC 2 you should have 10 GB of unpartitioned space which you left during the Windows 10 install you just completed so you can skip the optional Step 2 in the lab. On PC 1 you probably don't have any unpartitioned space so you will need to create free space on your drive by shrinking the existing NTFS partition as explained in Step 2 of the lab.
* 10.3.1.4 Lab - Finalize the Windows Installation
** NOTE: Make sure to install the VMware Tools on PC 2 during this lab. See the Chapter 4 Windows installation lab for detailed instructions.

==Chapter 11 Labs==
NOTE: All of these labs will be completed on one of the PCs you installed Windows 10 on in the previous lab.
* 11.1.2.10 Lab - Explore the Windows Desktop
* 11.1.3.4 Lab - Work with Task Manager
* 11.1.4.11 Lab - Working with File Explorer
* 11.2.1.5 Lab - Explore Control Panel Categories
* 11.2.2.3 Lab - User Accounts
* 11.2.3.5 Lab - Configure Browser Settings
* 11.2.5.8 Lab - Manage Virtual Memory
* 11.2.6.2 Lab - Use Device Manager
* 11.2.7.4 Lab - Region and Language Options
* 11.3.1.11 Lab - Monitor and Manage System Resources
* 11.3.2.7 Lab - System Utilities
* 11.3.2.8 Lab - Manage System Files
* 11.3.3.8 Lab - Hard Drive Maintenance
* 11.3.4.6 Lab - Install Third-Party Software
* 11.4.1.5 Lab - Work in the Windows Command Shell
* 11.4.2.7 Lab - File System Commands
* 11.4.3.2 Lab - Disk CLI Commands
* 11.4.4.2 Lab - Task and System CLI Commands
* 11.4.5.3 Lab - Other Useful Commands
* 11.5.2.4 Lab - Share Resources
** NOTE: In this lab activity you will need to share and connect to network files. You will need to setup your second Windows PC, connect the two PCs with a router, and configure them for file sharing. The router and PCs do not need an Internet connection for this lab.
* 11.5.4.2 Lab - Connect and Test the Wireless Connection
* 11.5.6.2 Lab - Windows Remote Desktop and Assistance
* 11.6.1.2 Lab - Manage the Startup Folder
* 11.6.1.5 Lab - Schedule a Task using the GUI and the Command Line
* 11.6.2.4 Lab - System Restore and Hard Drive Backup
* 11.7.3.2 Lab - Troubleshoot Operating System Problems
** NOTE: Ask your instructor or the lab assistant to configure the "computer will not boot" problem from the instructor lab guide for you to troubleshoot.

==Chapter 12 Labs==
===In-Person Class Labs===
* Check out an Android tablet from your instructor.
* The access PIN on the tablets is "1 2 3 4"
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
** Make '''sure''' you set the PIN back to "1 2 3 4" when you are done with the lab if you have changed it!
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

===Fully Online Class Labs===
* If you have access to your own Android tablet or smartphone you can complete these labs on your own device
* If you do not have access to an Android tablet or smartphone you will be able to use an Android system through the remote Netlab system to complete these labs. When you make your reservation in Netlab be sure to choose "Android Device Lab Access" instead of "PC Hardware and Software Lab Access (2 Windows PCs with Network Access)".
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

==Chapter 13 Labs==
===In-Person Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
** NOTE: There is a bug in the lab in the section about setting permissions on the Student01 folder. If you set the permissions as the lab indicates (Allow Full Control for Student01 and Deny for ITEStudents) you will actually block Student02 AND Student01 from being able to access the folder because they are both members of ITEStudents. Windows actually gives you a note about this when you set the Deny permission, that it takes precedence over allow. To make this work correctly (Student01 has access to their folder, but Student02 does not) you will need to disable inheriting permissions on the Student01 folder and then specifically allow Staff and Student01 to have full control. In this situation Student02 will not be able to view the folder because they don't inherit any permissions from the parent folder and are not specifically mentioned as someone who has any permissions with an Allow statement.
* 13.3.4.6 Lab - Configure Windows Firewall
* 13.5.2.2 Lab - Document Customer Information in a Work Order

===Fully Online Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
** NOTE: Bitlocker does not function on a boot partition without EFI and a TPM chip (which the Netlab Virtual Machines are not setup for) in the default configuration. As a result you will need to modify the group policy of your system to allow a password to be used for BitLocker without a TPM chip. Try searching the Internet for instructions on how to modify group policy to allow Bitlocker without TPM and contact your instructor if you get stuck.
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
* 13.3.4.6 Lab - Configure Windows Firewall
* 13.5.2.2 Lab - Document Customer Information in a Work Order

==Chapter 14 Labs==
===In-Person Class Labs===
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

===Fully Online Class Labs===
There are two types of labs which you will complete for Chapter 14, the first is a number of "Remote Technician" labs and the second is a "Scripting" lab. Because the two types of labs are quite different there are some special instructions on how to turn in lab reports for this chapter. Please be sure to read these instructions and follow them carefully.

For each "Remote Technician" lab: Read through the "Student Customer Sheet" of the lab, think about what could be causing the issues described by the customer. Write down a list of the questions you would ask the customer to help troubleshoot the issue. Once you have a list of questions make up answers that the customer might give to each question and write down those as well. Write an explanation of what you think a realistic problem (or problems) might be that is/are causing the issues for each lab and why you think it/they is/are the most likely problem(s) based on the questions and answers you asked. For each lab you will turn in your questions, answers, and analysis/solution (put into a single document and separate by lab number).

Do this for each of these labs:
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem

You will also complete this scripting lab which you will write a "normal" lab report about (what you did/problems you had/how you tested/what you learned) and include the lab report in with your remote technician labs above and submit in the usual way:
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

=Homework=
Any homework assigned in the course will go here. This falls into the Labs/Homework category of your course grade. Remember, for homework assignments turn in the actual pages from your lab book or printouts from the curriculum and not a lab report. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.
* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the NetSpace site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

=Participation Activities=
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Attend at least two Student Success Day presentations and bring proof of attendance signed by each presenter (10 points)
** ''NOTE:'' Because SSD sessions are online for 2022 your proof of attendance will be writing a 1/2 page summary for each session you attended and submitting that.
* Meet with an academic advisor (10 points for meeting)
* Complete a program/degree plan (10 points for completing)
* Complete the online course feedback form (5 points for completing)
* Complete the Practice Final Exam (Chapters 1-9) (10 points for attempting)
* Complete the Practice Final Exam (Chapters 10-14) (10 points for attempting)
* Compete the A+ 220-1001 Certification Practice Exam (10 points for attempting)
* Compete the A+ 220-1002 Certification Practice Exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)
* Computer History Summary Report (15 points)
*# Watch one of the videos on computer history provided by your instructor
*# Write a 400-500 word summary of the information you learned in the video and why you think it may be useful to know about that history in your IT career. Submit your report through the Netacad site.

=Unit Assessments=
You are responsible for completing the online exam associated with each chapter in the course through the NetSpace website. This category will also include periodic checkpoint exams covering a group of chapters.

* Chapter 1 Exam
* Chapter 2 Exam
* Chapter 3 Exam
* Chapter 4 Exam
* Certification Checkpoint Exam #1 (Chapters 1 - 4)
* Chapter 5 Exam
* Chapter 6 Exam
* Certification Checkpoint Exam #2 (Chapters 5 - 6)
* Chapter 7 Exam
* Chapter 8 Exam
* Certification Checkpoint Exam #3 (Chapters 7 - 8)
* Chapter 9 Exam
* Chapter 10 Exam
* Chapter 11 Exam
* Certification Checkpoint Exam #4 (Chapters 10 - 11)
* Chapter 12 Exam
* Chapter 13 Exam
* Certification Checkpoint Exam #4 (Chapters 12 - 13)
* Chapter 14 Exam

=Online Final Exams=
The final exam category of your grade includes the following exams
* Final Exam (Chapters 1-9)
* Final Exam (Chapters 10-14)

=Skills Final Exam=
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios.

[[Franske ITC-2000|Return to ITC-2000 Homepage]]

Franske ITC-2536 Assignments

2022-04-18T22:01:42Z

BenFranske: /* Participation Activities */

=CCNA 3 Assignments=
==Labs & Homework==
===Packet Tracer Online Submissions===
Each of these activities will be submitted using the Packet Tracer ScoreUP Online Submission process. Points will be earned for each submitted activity based on correctness and completion of the activity. You will see a completion percentage for each activity in the Packet Tracer software before submitting. If you find that any of these activities do not show points or completion in Packet Tracer you should include them in the lab report for the module (see below) instead.

# PT 2.2.13 - Point-to-Point Single-Area OSPFv2 Configuration (7 points)
# PT 2.3.11 - Determine the DR and BDR (7 points)
# PT 2.4.11 - Modify Single-Area OSPFv2 (7 points)
# PT 2.5.3 - Propagate a Default Route in OSPFv2 (7 points)
# PT 2.6.6 - Verify Single-Area OSPFv2 (7 points)
# PT 2.7.1 - Single-Area OSPFv2 Configuration (7 points)
# PT 5.1.8 - Configure Numbered Standard IPv4 ACLs (7 points)
# PT 5.1.9 - Configure Named Standard IPv4 ACLs (7 points)
# PT 5.2.7 - Configure and Modify Standard IPv4 ACLs (7 points)
# PT 5.4.12 - Configure Extended IPv4 ACLs - Scenario 1 (7 points)
# PT 5.4.13 - Configure Extended IPv4 ACLs - Scenario 2 (7 points)
#* NOTE: This activity is not correctly linked from the Cisco Networking Academy curriculum (it is another copy of the PT 5.1.9 activity). You can download a copy of the correct activity from the course page on the Networking Academy site in the Modules 3-5 section.
# PT 5.5.1 - IPv4 ACL Implementation Challenge (7 points)
# PT 6.4.5 - Configure Static NAT (7 points)
# PT 6.5.6 - Configure Dynamic NAT (7 points)
# PT 6.6.7 - Configure PAT (7 points)
# PT 6.8.1 - Configure NAT for IPv4 (7 points)
# PT 10.3.4 - Configure and Verify NTP (7 points)
# PT 10.6.10 - Back Up Configuration Files (7 points)
# PT 10.7.6 - Use a TFTP Server to Upgrade a Cisco IOS Image (7 points)
# PT 10.8.1 - Configure CDP, LLDP, and NTP (7 points)
# PT 12.5.13 - Troubleshoot Enterprise Networks (7 points)
# PT 12.6.2 - Troubleshooting Challenge - Use Documentation to Solve Issues (7 points)

===Lab Reports===
For each module having lab activities you will need to submit one [[Franske Lab Report Format|lab report]] which covers all of the lab activities listed below in the module. You do not need to submit answers to the questions in the activities, those are for your own learning use only. Lab activities may include remote equipment access, campus equipment, or packet tracer activities. If a lab activity is listed as a "lab" below it should be completed on real equipment either on campus or remotely and may not be completed in Packet Tracer. Your instructor will provide details on accessing real lab equipment. If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report (one per module with activities) is worth up to 20 points.

'''Note:''' The password for CAASP Pod PCs in Netlab is: Cisco123

# Lab 2.7.2 - Single-Area OSPFv2 Configuration
# Lab 3.8.8 - Explore DNS Traffic
#* '''NOTE:''' This lab activity requires using Wireshark on an Internet connected PC. We don't have it setup in Netlab yet so you can do it on your home computer or a lab computer on campus.
# PT 4.1.4 - ACL Demonstration
# Lab 5.5.2 - Configure and Verify Extended IPv4 ACLs
#* '''NOTE:''' When enabling HTTPS on newer Cisco devices you must map the HTTPS server to a trustpoint (certificate) on the router. [https://serverfault.com/questions/1051729/troubleshooting-ssl-error-no-cypher-overlap-in-firefox See this StackExchange question for details on how to do this.]
# PT 6.2.7 - Investigate NAT Operations
# Lab 6.8.2 - Configure NAT for IPv4
# PT 7.6.1 - WAN Concepts
# PT 10.1.5 - Use CDP to Map a Network
# PT 10.2.6 - Use LLDP to Map a Network
# Lab 10.6.11 - Use Tera Term to Manage Router Configuration Files
# Lab 10.6.12 - Use TFTP, Flash, and USB to Manage Configuration Files
#* '''NOTE:''' If you are working on a device with multiple IP interfaces it is sometimes required to set a default source interface which will be used by TFTP for communicating with the TFTP server. Some Cisco devices do not seem to automatically pick a correct source interface. When this happens you can end up with a situation where you can ping from the device to the TFTP server's IP address but you are unable to send or receive files over TFTP. For example, in this lab on the router we're only setting an IP on G0/0/1 so that would be the one we should set as the source interface like "ip tftp source-interface gi0/0/1"
# Lab 10.6.13 - Research Password Recovery Procedures
#* After researching the recovery procedures set a hostname and enable password on a router and save the configuration. Try to reset the password on the router while keeping the hostname set the same following the procedures you have researched.
#* '''NOTE:''' If you are working on remote lab equipment you can do password recovery too, the process is a little different but our system does allow you to power on and off network devices as well as to send the BREAK command to devices which are the basics for router password recovery. Recovering passwords on switches can require physical access to hold down a button on the switch while powering up unless some additional configuration is done so you should not try setting an unknown password on a remotely accessed lab switch. See [https://youtu.be/BP8NXAPXLug this video showing the password recovery process on Netlab].
# Lab 10.8.2 - Configure CDP, LLDP, and NTP
#* '''NOTE:''' Some Cisco devices do not have "hardware clocks" (also known as "calendars) anymore so if you are unable to get the "ntp update-calendar" command to work in Part 4, Step 4b it may not exist on your device.
# PT 11.5.1 - Compare Layer 2 and Layer 3 Devices
# PT 12.6.1 - Troubleshooting Challenge - Document the Network
# Lab 13.6.1 - Install Linux in a Virtual Machine and Explore the GUI
#* '''NOTE:''' It is suggested you complete this lab on your home computer if it has enough RAM to run the VM. However, if you need a Netlab system to install on please contact your instructor.

===Homework===
Homework activities will require submitting the actual answers to each question in the activity and may require showing your work as well. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.

* Participate in an online forum discussion (typically 3 quality posts or more) of each module on the Cisco Netacad site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

==Participation Activities==
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Complete the online course feedback form (5 points for completing)
* Complete the Practice Final Exam (10 points for attempting)
* Complete the CCNA Certification Practice Exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)
* Networking History Summary Report (15 points)
*# Watch one of the videos on computer history provided by your instructor
*# Write a 400-500 word summary of the information you learned in the video and why you think it may be useful to know about that history in your IT career. Submit your report through the Netacad site.

==Unit Assessments==
You are responsible for completing all of the online unit assessments listed below. Multiple modules are included in single exams. These exams fall into the online assessments category of your course grade.
* Module 1-2 OSPF Concepts and Configuration Exam
* Module 3-5 Network Security Exam
* Module 6-8 WAN Concepts Exam
* Module 9-12 Optimize, Monitor, and Troubleshoot Networks Exam
* Module 13-14 Emerging Network Technologies Exam

==Other==
You are also responsible for completing these things, see the course syllabus for category and weighting information.
* Online Final Exam
* Skills Final Exam

==Skills Final Exam==
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios. There are two parts to this portion of your grade.
* Half of your grade in this category will be based on successfully completing all parts of the online Packet Tracer Practice Skills Exam at home. You grade will be based on correctly completing all parts of the activity. You will be able to use outside resources for this part of the exam.
* Half of your grade in this category will be based on completing an in-class or remote real equipment skills exam. You will not be able to use any resources other than those specified by your instructor on this part of the exam.

=CCNA Security Assignments=
==Labs & Homework==
===Lab Reports===
You are responsible for completing ALL of these labs. You must submit a [[Franske Lab Report Format|lab report]] about each lab you do. If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab is worth 20 points. This falls into the Labs/Homework category of your course grade. Labs is this course will not be able to be successfully completed in Packet Tracer, you will need to use real lab equipment either remotely or on-campus. Your instructor will provide details about accessing lab equipment.

'''Note:''' The password for CAASP Pod PCs in Netlab is: Cisco123

* Lab 2.6.1.2: Securing the Router for Administrative Access
** Note: The IHCC Netlab system uses Cisco 4331 routers, per the lab instructions these do not support image resilience so you will skip part 4, task 1.
** Note: It is very important that you make certain that IOS Image Resilience is disabled before you leave the lab! See part 4, task 1, steps 5 & 6 for instructions.
* Lab 3.6.1.1: Securing Administrative Access Using AAA and RADIUS
** Note: The WinRadius software used in this lab can be difficult to locate online. A local copy is available on the D drive of campus lab systems in the D:\CNT Files\CCNA Security Materials folder and in the "CCNA Security Files" folder on the desktop of Netlab systems.
* Lab 4.4.1.2: Configuring Zone-Based Policy Firewalls
** Note: You should attempt the "Challenge" section located at the end of this lab. You must also complete the "Appendix - Multiple Interfaces under the Same Zone" section at the end of the lab.
* Lab 6.3.1.1: Securing Layer 2 Switches
* Lab 8.4.1.3: Configuring a Site-to-Site VPN Using Cisco IOS
** HINT: If you have a problem configuring IPSec on a router it's possible the [[Cisco Router License Featureset Configuration|Security license is not active]].
* Lab 9.3.1.2: Configuring ASA Basic Settings and Firewall Using CLI
** Note: If you have problems connecting to the ASA with a web browser and receive errors such as a "cipher mismatch" it's likely that the 3DES/AES license has not been activated yet on your ASA. This is a free process where you can request a license key from Cisco by entering the serial number of your ASA (from the ''show version'' output which can also verify that the VPN-3DES-AES feature is not active) into a web form on the Cisco site and then entering the resulting activation key into your ASA. Instructions for doing this can be found [[Cisco ASA Documentation|on the Cisco ASA Documentation wiki page]].
* Lab 10.1.4.8: Configuring ASA Basic Settings and Firewall Using ASDM
** Note: You may need to adjust your Java security settings in order to run ASDM from the ASA's webpage. Recent versions of Java have restricted the ability to run unsigned Java applets from websites due to the possible security issues of running untrusted code from a website locally on your system. Java security settings can be found in the Java section of your system's control panel.
** NOTE: If you have problems launching ASDM on Windows 10 check the [[Cisco ASA Documentation]] page for a fix. It also wouldn't hurt to make sure you have the latest ASA and ASDM software installed on the ASA, instructions for updating those are also on the [[Cisco ASA Documentation]] page.
* Lab 10.2.1.9: Configure a Site-to-Site IPsec VPN between an ISR and an ASA
* Lab 10.3.1.1: Configure Clientless Remote Access SSL VPNs Using ASDM
* Lab 10.3.1.2: Configure AnyConnect Remote Access SSL VPN Using ASDM
** NOTE: The Anyconnect package may not be installed on your ASA, follow the instructions on the [[Cisco ASA Documentation]] page to install it if it's missing.
* Lab 11.3.1.2: CCNA Security Comprehensive Lab

===Homework===
Homework activities will require submitting the actual answers to each question in the activity and may require showing your work as well. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.

* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the Cisco Netacad site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

==Participation Activities==
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Complete the online course feedback form (5 points for completing)
* Complete practice online final exam (10 points for attempting)
* Meet with the instructor once per week to discuss course progress and ask questions (up to 10 points each based on progress)
* Networking History Summary Report (15 points)
*# Watch one of the videos on networking history provided by your instructor
*# Write a 400-500 word summary of the information you learned in the video and why you think it may be useful to know about that history in your IT career. Submit your report through the Netacad site.

==Unit Assessments==
You are responsible for completing all of the online unit assessments listed below. These fall into the online assessments category of your course grade.
* Chapter 1
* Chapter 2
* Chapter 3
* Chapter 4
* Chapter 5
* Chapter 6
* Chapter 7
* Chapter 8
* Chapter 9
* Chapter 10
* Chapter 11

==Other==
You are also responsible for completing these things, see the course syllabus for category and weighting information.
* Online Final Exam
* Skills Final Exam

==Skills Final Exam==
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios. There are two parts to this portion of your grade.
* Half of your grade in this category will be based on successfully completing all parts of the online Packet Tracer Practice Skills Exam at home. You grade will be based on correctly completing all parts of the activity. You will be able to use outside resources for this part of the exam.
* Half of your grade in this category will be based on completing an in-class or remote real equipment skills exam. You will not be able to use any resources other than those specified by your instructor on this part of the exam.

[[Franske ITC-2536|Return to ITC-2536 Homepage]]

Franske ITC-2900 Assignments

2022-04-18T19:22:19Z

BenFranske:

==Statement of Work==
After your team has selected a project to work on your next objective is to develop a Statement of Work (SoW). The SoW is your opportunity to take the very high level description of the project you were given and turn it into a more detailed description of your specific goals, operational procedures and timeline for the project. In order to successfully do this you will need to meet with the instructor and/or sponsor of the project and any other involved or related parties. One way to think of the SoW is as part of the contract you, as a consulting team, have with the project sponsor and ensure everyone is on the same page.

Goals for the SoW:
* Clearly define the purpose of the project / problem statement in your own words. Make sure that you understand what is important to the sponsor.
* Give an overview/background of the technology involved. Make sure you have a basic understanding of the concepts you will be investigating and the problems you might encounter. Show that you have already started background research on the project.
* Define the scope of work and deliverables. What will you need to do for the project sponsor to consider this a success?
* Describe any resources or cooperation you believe you will need in order to be successful
* Develop a plan/schedule for your project, this can be updated as needed but you need to know when you are going to try and have certain phases of the project complete.

SoWs should be written in a narrative (paragraph) format (with the exception of a timeline) and should typically be about 850-1200 words (three or four pages). Your SoW will be graded based on how you meet the goals for the SoW listed above as well as professionalism (grammar, punctuation, etc.)

Google "statement of work" for more information about these as well as some examples.

==Project Work Log==
* Each INDIVIDUAL in your group must keep a work log indicating what was worked on, when, and for how long. This should be written in narrative (paragraph) format. You should probably be writing at least 2 paragraphs each week about the work you have done and details from your research. Logs must be turned in at the end of the course but must be kept up to date throughout the course. Your instructor may ask to see a copy of your work log at any time.
* You should '''also''' keep a separate log of the hours you INDIVIDUALLY worked on the project in a spreadsheet by date and category so that they can be graphed and included in your final presentation.
* As a three credit course this course is estimated to require about 9 hours of work per week from each student, or about 144 hours over the entire semester. The purpose of your spreadsheet is to track how many hours you are spending on the project. The purpose of your work log is to provide a good place to save links to reference material, notes you want to remember about what you've done, and to justify (back-up) the claim of how many hours you spent. Of course, if your group does phenomenal presentations and whitepaper and everyone appears to have contributed equally we're not going to look too closely other than to see that you have kept a log meeting the requirements. However, if there are any issues with your presentations or paper (and there's almost always something that could be better) or someone people in your group seems to have contributed much more or less than others the work logs can give important data (along with other evidence) of what went on and so can influence other areas of your grade as well. Bottom line: be thorough and dedicated to keeping good logs!
* Tip: Keep your individual narrative log in a single word processing document so that you can submit the entire log at once and not have to combine multiple files together into one to submit it.

==Group Meetings and Minutes==
It is expected that your group meets synchronously ''at least'' once a week (more is always encouraged) to work on the project and to update each other about the status of your individual parts of the project, demonstrate and test systems, etc. This would be in addition to meeting time spent with your instructor.

Someone in your group needs to take meeting minutes at these meetings and accurately capture the status of the project as well as the discussions and contributions of each team member. These written reports need to be available to the instructor upon request and submitted en masse at the end of the project. These minutes should at the minimum contain a list of the group members present, the location of the meeting, the time the meeting started, the time the meeting ended, a report from each member about what they have done since the last meeting, a summary of what was discussed, and what each member agrees to work on before the next meeting.

Tip: When you submit them at the end of the project you'll want to have them all in one document so it's easiest to keep a running document with all your group meeting minutes throughout the course rather than having to put it together at the end.

==Instructor Progress Updates==
* At least one representative of your group must meet weekly updates with the instructor to discuss the progress of your group.
** You should discuss your current project status amongst your group each week in your regular group meeting before meeting with the instructor
** Meetings should be scheduled in advance
** Meetings will be held by Zoom web conference
* At least once every two weeks (every other week) your entire group must have a meeting with the instructor where your progress is discussed
** You should discuss your current project status amongst your group each week in your regular group meeting before meeting with the instructor
** Meetings should be scheduled in advance
** Meetings will be held by Zoom web conference
* Missing meetings unless it's been previously cleared with the instructor, will result in lower grades in this category for you individually and/or your entire group. Also, this is not just a participation score, the meetings need to provide valuable information about things going on in your group and show you are making adequate progress towards completion of the project in order to receive points.

==Presentations==
Your team will be presenting twice in this course.
===YouTube Presentation===
Your group will create and upload a preliminary results presentation to YouTube about a week and a half before your final presentation where you will be presenting broad information about what you did to an interested audience. These presentations will be about 12-15 minutes long and should be engaging, interesting, and informative to people who might be searching YouTube for information about the topic of your project. These videos should NOT just be a narrated power point presentation, that is not very engaging and interesting. Would you stop to watch someone give a power point presentation on YouTube? You should probably watch some popular technical presentations on YouTube before you create yours and try to incorporate some of the things that you think makes them more interesting to watch. Demonstrations are usually one good way to keep things engaging. Clearly explaining what you are doing and why at each step is also critical to having a good presentation.

The [https://obsproject.com/ Open Broadcaster Software] is free, open-source, cross platform software which allows you to capture input from webcams, microphones, and your screen to create videos. The [https://www.shotcut.org/ Shotcut] or [http://openshot.org/ OpenShot] free, open-source video editing software programs allows you to edit and title your presentation. You can feel free to use other tools, but these are free and cross platform.

===Final Presentation===
At the end of the class you will give a final presentation of 20-25 minutes to an audience including other ITC students, faculty members, college administration, advisory board members, and employers. You should be prepared to discuss the background of your problem, the methodology you used, your testing, results, and conclusions. At the end of your presentation you should be prepared for a few minutes of Q&A from the audience as well. A copy of your presentation in electronic format must also be provided to the instructor.

==Final Written Report==
At the end of your project you must compile all your work into a technical whitepaper and submit it in paper and electronic format to the instructor. These whitepapers are typically 11,700 - 16,500 words ex (about 50-75 pages) in length excluding appendices and include:
* Table of Contents - Help people find the parts they're interested in
* Executive Summary - Provide a summary of about 500-700 words (this is about two pages) giving the highlights of everything else in the whitepaper, especially method, results, and conclusions. This should make someone interested in this topic want to read your entire whitepaper or help them find what they're interested in specifically. Hint: Write this after you finish the rest of it
* Thank you's/dedications/etc.
* Statement of Work - Possibly modified and updated as needed. Introduce and explain the problem/project and how you are going about it. This is about 850-1200 words (three or four pages) and if you have not made changes to the scope of your work it may just be inserting your final SoW from earlier in the course.
* Background/Research - What technologies did you look at? What important concepts are there to understand about this topic? Think of this part as a traditional research paper you might write for a composition course. This section is typically 3500-4900 words (about 10-15 pages).
* Methodology - Explain how you built your test environment, how you did your testing, what criteria were you evaluating and why (hint, your research should tell you what criteria is important and how to measure it), lots and lots of documentation so that someone else reading this could duplicate your results. This section frequently includes diagrams of your topology, instructions you have written, short code/configuration snippets, etc. Long complete configuration files or code should be placed in an appendix. How long this section should be in words varies considerably based on your specific project but is typically about 5000-7000 words (they are usually about 20-25 pages, notice the fewer words per page though compared with the background section because there are likely more lists, diagrams, code/configuration etc.)
* Results - What did you find when you ran your tests. No opinions here, don't analyze the data, just provide it. This is typically about 400-700 words (about 2-3 pages) depending on your particular project and may also include graphs, charts, screenshots, etc.
* Conclusions/Analysis - Provide your opinions here and back them up with the results you gathered. This is typically 1400-2000 words (about 6-8 pages) and may also include graphs, charts, screenshots, etc.
* Appendices - Include any critical technical documentation of your configurations, special/detailed setup instructions for tricky things, etc. in appendices at the end of the whitepaper.
These sections and exactly what each might include vary from project to project so be sure to consult with your instructor and take a look at the many sample papers from previous students to get an idea of what this might look like. These are not included in the word/page counts above.

One word of caution about word/page counts. The amount and type of content you need to thoroughly describe your project varies greatly from one project to another so these are general guidelines. It's difficult to fully explore your semester long project in much less than 11,700 words or 50 pages but for many projects that is also not nearly enough detail. You are graded not so much on whether you have the right number of words or pages but on how completely your paper and project explore the topic you have chosen. Be thorough but don't add unnecessary filler material. When in doubt talk to your instructor, share outlines and drafts, and get feedback along the way. Some groups have found that it takes 90 or more pages (excluding appendices) to fully explain their topic and project. Things like code/configuration examples, installation/configuration instructions, and screenshots should be included as needed to explain your topic but should absolutely not be used as additional "filler". It's obvious when this has been done and is taken into account when grading.

==Participation and Peer Evaluation==
At the end of the course you will be asked to evaluate how well each person on your team (including yourself) contributed to the effort. Do not let these evaluations be a surprise! If you are having problems with team members you should talk to them about it first and if things do not involve make sure the instructor is aware of it well before the end of the course. The quality of your peer evaluations (how well you write up evaluations of other group members and yourself) will be graded out of 20 points in the "participation and peer evaluations" section of your grade.

Because group work is a key component of this course your grade will be adjusted based on your performance as a member of the group. This is done by collecting peer evaluations at the end of the course and by observation of the instructor during progress checks. Your grade on the group portions of the course (Statement of Work, Presentations, Final Written Report) will be multiplied by a "peer adjustment factor" ranging from 0% to 100% where 100% means you were equal in your contributions to the group compared with other group members and 0% means you had no participation in group work.

For each group member, including yourself, you need to turn in a peer evaluation. Below are six categories as well as some questions to get you thinking about how well people participated in your group. You should write an evaluation for each group member (including yourself), covering each of the categories, as well as any general comments. Each category should be clearly identified and addressed in paragraph form with at least a few sentence. For most people these evaluations end up being about 3/4 to 1 page in length ''per group member'' if single spaced with category headings.

Here are the categories to discuss about each person:

* '''Contributions:''' Did they regularly provide useful ideas, insights and research to the group? Were they a leader? How hard did they try to help the group effort? What specifically did they add to the group?
* '''Time Management:''' Was their time well used throughout the project? Did deadlines have to get adjusted because work was not done on time? How did their ability to get things done affect the group?
* '''Preparedness/Attendance:''' Were needed materials (VMs, equipment, etc.) that were the responsibility of this group member available and ready when needed by other group members? Was the group member on-time and ready to work during group work sessions?
* '''Attitude:''' Was the group member unduly critical of the project or the work of others in the group or did they support the group and engage in the project?
* '''Teamwork:''' Did they listen to, share with, and support the efforts of other group members? Did they try to keep working with others on the team or did they “go it alone”?
* '''Quality of Work:''' How was the work done by this member? Did other group members need to check and correct problems regularly?

Franske ITC-2536 Assignments

2022-04-18T18:40:21Z

BenFranske: /* Participation Activities */

=CCNA 3 Assignments=
==Labs & Homework==
===Packet Tracer Online Submissions===
Each of these activities will be submitted using the Packet Tracer ScoreUP Online Submission process. Points will be earned for each submitted activity based on correctness and completion of the activity. You will see a completion percentage for each activity in the Packet Tracer software before submitting. If you find that any of these activities do not show points or completion in Packet Tracer you should include them in the lab report for the module (see below) instead.

# PT 2.2.13 - Point-to-Point Single-Area OSPFv2 Configuration (7 points)
# PT 2.3.11 - Determine the DR and BDR (7 points)
# PT 2.4.11 - Modify Single-Area OSPFv2 (7 points)
# PT 2.5.3 - Propagate a Default Route in OSPFv2 (7 points)
# PT 2.6.6 - Verify Single-Area OSPFv2 (7 points)
# PT 2.7.1 - Single-Area OSPFv2 Configuration (7 points)
# PT 5.1.8 - Configure Numbered Standard IPv4 ACLs (7 points)
# PT 5.1.9 - Configure Named Standard IPv4 ACLs (7 points)
# PT 5.2.7 - Configure and Modify Standard IPv4 ACLs (7 points)
# PT 5.4.12 - Configure Extended IPv4 ACLs - Scenario 1 (7 points)
# PT 5.4.13 - Configure Extended IPv4 ACLs - Scenario 2 (7 points)
#* NOTE: This activity is not correctly linked from the Cisco Networking Academy curriculum (it is another copy of the PT 5.1.9 activity). You can download a copy of the correct activity from the course page on the Networking Academy site in the Modules 3-5 section.
# PT 5.5.1 - IPv4 ACL Implementation Challenge (7 points)
# PT 6.4.5 - Configure Static NAT (7 points)
# PT 6.5.6 - Configure Dynamic NAT (7 points)
# PT 6.6.7 - Configure PAT (7 points)
# PT 6.8.1 - Configure NAT for IPv4 (7 points)
# PT 10.3.4 - Configure and Verify NTP (7 points)
# PT 10.6.10 - Back Up Configuration Files (7 points)
# PT 10.7.6 - Use a TFTP Server to Upgrade a Cisco IOS Image (7 points)
# PT 10.8.1 - Configure CDP, LLDP, and NTP (7 points)
# PT 12.5.13 - Troubleshoot Enterprise Networks (7 points)
# PT 12.6.2 - Troubleshooting Challenge - Use Documentation to Solve Issues (7 points)

===Lab Reports===
For each module having lab activities you will need to submit one [[Franske Lab Report Format|lab report]] which covers all of the lab activities listed below in the module. You do not need to submit answers to the questions in the activities, those are for your own learning use only. Lab activities may include remote equipment access, campus equipment, or packet tracer activities. If a lab activity is listed as a "lab" below it should be completed on real equipment either on campus or remotely and may not be completed in Packet Tracer. Your instructor will provide details on accessing real lab equipment. If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report (one per module with activities) is worth up to 20 points.

'''Note:''' The password for CAASP Pod PCs in Netlab is: Cisco123

# Lab 2.7.2 - Single-Area OSPFv2 Configuration
# Lab 3.8.8 - Explore DNS Traffic
#* '''NOTE:''' This lab activity requires using Wireshark on an Internet connected PC. We don't have it setup in Netlab yet so you can do it on your home computer or a lab computer on campus.
# PT 4.1.4 - ACL Demonstration
# Lab 5.5.2 - Configure and Verify Extended IPv4 ACLs
#* '''NOTE:''' When enabling HTTPS on newer Cisco devices you must map the HTTPS server to a trustpoint (certificate) on the router. [https://serverfault.com/questions/1051729/troubleshooting-ssl-error-no-cypher-overlap-in-firefox See this StackExchange question for details on how to do this.]
# PT 6.2.7 - Investigate NAT Operations
# Lab 6.8.2 - Configure NAT for IPv4
# PT 7.6.1 - WAN Concepts
# PT 10.1.5 - Use CDP to Map a Network
# PT 10.2.6 - Use LLDP to Map a Network
# Lab 10.6.11 - Use Tera Term to Manage Router Configuration Files
# Lab 10.6.12 - Use TFTP, Flash, and USB to Manage Configuration Files
#* '''NOTE:''' If you are working on a device with multiple IP interfaces it is sometimes required to set a default source interface which will be used by TFTP for communicating with the TFTP server. Some Cisco devices do not seem to automatically pick a correct source interface. When this happens you can end up with a situation where you can ping from the device to the TFTP server's IP address but you are unable to send or receive files over TFTP. For example, in this lab on the router we're only setting an IP on G0/0/1 so that would be the one we should set as the source interface like "ip tftp source-interface gi0/0/1"
# Lab 10.6.13 - Research Password Recovery Procedures
#* After researching the recovery procedures set a hostname and enable password on a router and save the configuration. Try to reset the password on the router while keeping the hostname set the same following the procedures you have researched.
#* '''NOTE:''' If you are working on remote lab equipment you can do password recovery too, the process is a little different but our system does allow you to power on and off network devices as well as to send the BREAK command to devices which are the basics for router password recovery. Recovering passwords on switches can require physical access to hold down a button on the switch while powering up unless some additional configuration is done so you should not try setting an unknown password on a remotely accessed lab switch. See [https://youtu.be/BP8NXAPXLug this video showing the password recovery process on Netlab].
# Lab 10.8.2 - Configure CDP, LLDP, and NTP
#* '''NOTE:''' Some Cisco devices do not have "hardware clocks" (also known as "calendars) anymore so if you are unable to get the "ntp update-calendar" command to work in Part 4, Step 4b it may not exist on your device.
# PT 11.5.1 - Compare Layer 2 and Layer 3 Devices
# PT 12.6.1 - Troubleshooting Challenge - Document the Network
# Lab 13.6.1 - Install Linux in a Virtual Machine and Explore the GUI
#* '''NOTE:''' It is suggested you complete this lab on your home computer if it has enough RAM to run the VM. However, if you need a Netlab system to install on please contact your instructor.

===Homework===
Homework activities will require submitting the actual answers to each question in the activity and may require showing your work as well. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.

* Participate in an online forum discussion (typically 3 quality posts or more) of each module on the Cisco Netacad site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

==Participation Activities==
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Complete the online course feedback form (5 points for completing)
* Complete the Practice Final Exam (10 points for attempting)
* Complete the CCNA Certification Practice Exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)
* Networking History Summary Report (15 points)
*# Watch one of the videos on computer history provided by your instructor
*# Write a one page summary (double-spaced, 1" margins, 12 point font) of the information you learned in the video and why you think it may be useful to know about that history in your IT career. Submit your report through the Netacad site.

==Unit Assessments==
You are responsible for completing all of the online unit assessments listed below. Multiple modules are included in single exams. These exams fall into the online assessments category of your course grade.
* Module 1-2 OSPF Concepts and Configuration Exam
* Module 3-5 Network Security Exam
* Module 6-8 WAN Concepts Exam
* Module 9-12 Optimize, Monitor, and Troubleshoot Networks Exam
* Module 13-14 Emerging Network Technologies Exam

==Other==
You are also responsible for completing these things, see the course syllabus for category and weighting information.
* Online Final Exam
* Skills Final Exam

==Skills Final Exam==
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios. There are two parts to this portion of your grade.
* Half of your grade in this category will be based on successfully completing all parts of the online Packet Tracer Practice Skills Exam at home. You grade will be based on correctly completing all parts of the activity. You will be able to use outside resources for this part of the exam.
* Half of your grade in this category will be based on completing an in-class or remote real equipment skills exam. You will not be able to use any resources other than those specified by your instructor on this part of the exam.

=CCNA Security Assignments=
==Labs & Homework==
===Lab Reports===
You are responsible for completing ALL of these labs. You must submit a [[Franske Lab Report Format|lab report]] about each lab you do. If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab is worth 20 points. This falls into the Labs/Homework category of your course grade. Labs is this course will not be able to be successfully completed in Packet Tracer, you will need to use real lab equipment either remotely or on-campus. Your instructor will provide details about accessing lab equipment.

'''Note:''' The password for CAASP Pod PCs in Netlab is: Cisco123

* Lab 2.6.1.2: Securing the Router for Administrative Access
** Note: The IHCC Netlab system uses Cisco 4331 routers, per the lab instructions these do not support image resilience so you will skip part 4, task 1.
** Note: It is very important that you make certain that IOS Image Resilience is disabled before you leave the lab! See part 4, task 1, steps 5 & 6 for instructions.
* Lab 3.6.1.1: Securing Administrative Access Using AAA and RADIUS
** Note: The WinRadius software used in this lab can be difficult to locate online. A local copy is available on the D drive of campus lab systems in the D:\CNT Files\CCNA Security Materials folder and in the "CCNA Security Files" folder on the desktop of Netlab systems.
* Lab 4.4.1.2: Configuring Zone-Based Policy Firewalls
** Note: You should attempt the "Challenge" section located at the end of this lab. You must also complete the "Appendix - Multiple Interfaces under the Same Zone" section at the end of the lab.
* Lab 6.3.1.1: Securing Layer 2 Switches
* Lab 8.4.1.3: Configuring a Site-to-Site VPN Using Cisco IOS
** HINT: If you have a problem configuring IPSec on a router it's possible the [[Cisco Router License Featureset Configuration|Security license is not active]].
* Lab 9.3.1.2: Configuring ASA Basic Settings and Firewall Using CLI
** Note: If you have problems connecting to the ASA with a web browser and receive errors such as a "cipher mismatch" it's likely that the 3DES/AES license has not been activated yet on your ASA. This is a free process where you can request a license key from Cisco by entering the serial number of your ASA (from the ''show version'' output which can also verify that the VPN-3DES-AES feature is not active) into a web form on the Cisco site and then entering the resulting activation key into your ASA. Instructions for doing this can be found [[Cisco ASA Documentation|on the Cisco ASA Documentation wiki page]].
* Lab 10.1.4.8: Configuring ASA Basic Settings and Firewall Using ASDM
** Note: You may need to adjust your Java security settings in order to run ASDM from the ASA's webpage. Recent versions of Java have restricted the ability to run unsigned Java applets from websites due to the possible security issues of running untrusted code from a website locally on your system. Java security settings can be found in the Java section of your system's control panel.
** NOTE: If you have problems launching ASDM on Windows 10 check the [[Cisco ASA Documentation]] page for a fix. It also wouldn't hurt to make sure you have the latest ASA and ASDM software installed on the ASA, instructions for updating those are also on the [[Cisco ASA Documentation]] page.
* Lab 10.2.1.9: Configure a Site-to-Site IPsec VPN between an ISR and an ASA
* Lab 10.3.1.1: Configure Clientless Remote Access SSL VPNs Using ASDM
* Lab 10.3.1.2: Configure AnyConnect Remote Access SSL VPN Using ASDM
** NOTE: The Anyconnect package may not be installed on your ASA, follow the instructions on the [[Cisco ASA Documentation]] page to install it if it's missing.
* Lab 11.3.1.2: CCNA Security Comprehensive Lab

===Homework===
Homework activities will require submitting the actual answers to each question in the activity and may require showing your work as well. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.

* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the Cisco Netacad site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

==Participation Activities==
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Complete the online course feedback form (5 points for completing)
* Complete practice online final exam (10 points for attempting)
* Meet with the instructor once per week to discuss course progress and ask questions (up to 10 points each based on progress)
* Networking History Summary Report (15 points)
*# Watch one of the videos on networking history provided by your instructor
*# Write a 400-500 word summary of the information you learned in the video and why you think it may be useful to know about that history in your IT career. Submit your report through the Netacad site.

==Unit Assessments==
You are responsible for completing all of the online unit assessments listed below. These fall into the online assessments category of your course grade.
* Chapter 1
* Chapter 2
* Chapter 3
* Chapter 4
* Chapter 5
* Chapter 6
* Chapter 7
* Chapter 8
* Chapter 9
* Chapter 10
* Chapter 11

==Other==
You are also responsible for completing these things, see the course syllabus for category and weighting information.
* Online Final Exam
* Skills Final Exam

==Skills Final Exam==
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios. There are two parts to this portion of your grade.
* Half of your grade in this category will be based on successfully completing all parts of the online Packet Tracer Practice Skills Exam at home. You grade will be based on correctly completing all parts of the activity. You will be able to use outside resources for this part of the exam.
* Half of your grade in this category will be based on completing an in-class or remote real equipment skills exam. You will not be able to use any resources other than those specified by your instructor on this part of the exam.

[[Franske ITC-2536|Return to ITC-2536 Homepage]]

Franske ITC-2000 Assignments

2022-04-18T18:39:45Z

BenFranske: /* Participation Activities */ change pages to words for next year3

=Labs=
You are responsible for completing ALL of these labs. You must submit a [[Franske Lab Report Format|lab report]] for each topic/chapter (you should combine multiple labs from the chapter/topic into a single report). If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report is worth up to 20 points. This falls into the Labs/Homework category of your course grade.

==PC Disassembly/Reassembly Labs==
'''NOTE: Before beginning these labs please make sure you have watched the lab videos created by your instructor about the disassembly and re-assembly process for these PCs.'''
* 1.3.2.2 Lab - Disassemble a Computer
* 2.1.2.5 Lab - Install the Power Supply
* 2.1.3.10 Lab - Install the Motherboard in a Computer
* 2.1.4.7 Lab – Install the Drives
* 2.1.5.6 Lab - Install Adapter Card
* 2.1.7.4 Lab - Install Internal Cables
* 2.1.7.8 Lab - Install the Front Panel Cables
* 2.1.7.11 Lab – Complete the Computer Assembly

==Chapter 3 Labs==
'''NOTE: You will complete these labs on the same PC which you assembled in the PC Assembly lab.'''
* 3.1.1.6 Lab - Investigate BIOS or UEFI Settings
* 3.1.2.5 Lab - Search for BIOS or UEFI Firmware Updates
* 3.1.2.6 Lab - Install Windows
** '''NOTE:''' You will first need to create a Windows 10 installation USB drive using the [https://www.microsoft.com/en-us/software-download/windows10 Windows 10 Media Creation Tool] from another PC. Be sure to follow the "Using the tool to create installation media (USB flash drive, DVD, or ISO file) to install Windows 10 on a different PC (click to show more or less information)" to create a 64-bit installation USB stick.
** '''NOTE:''' Make sure your computer (the one you built from parts) is NOT connected to the Internet while Windows is being installed on it so that you can create a local account instead of being forced to use a Microsoft account!
** '''NOTE:''' Be sure to choose a new installation, not to repair an existing one. If prompted choose to install "Windows 10 Education" or "Windows 10 Enterprise". Also, choose to do a "Custom" installation, not an upgrade, and delete all existing partitions (note that this will erase all data on the computer).
** '''NOTE:''' If you are prompted for a license or activation key choose that you do not have one or to skip the step.
** '''NOTE:''' During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 3.1.2.7 Lab - Install Third-Party Software in Windows
** '''NOTE:''' You will need to download the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site and copy it to your computer to install it.

==Chapter 4 Labs==
===In Person Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' In this lab you are asked to troubleshoot any problems with your hardware. After making sure your system is working properly obtain sheets from the instructor with a series of problems to create for your partner. Be sure to have your partner leave the room while you are creating each problem (one problem at a time!).

===Fully Online Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' Normally in this lab you are asked to troubleshoot problems with your hardware that were created by a partner of yours following instructions from your instructor. Because the class is being offered online this semester and you are working alone with your computer at home you will instead follow the instructions (which have been put in the Chapter 4 Module on the Cisco Netacad Site) yourself to create various problems with your hardware and then see what type of symptoms each issues produces. Your lab report should include details about the clues you could have used and/or questions you could have asked the user which would show what the problem was.
* [[ITC-2000 Lab Install Windows on Remote Lab PCs|Install Windows on Remote Lab PCs]]
** For this activity you will install two copies of Windows 10 onto PCs in our IHCC remote lab system, Netlab. Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 6 Labs==
===In Person Class Labs===
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' In this lab you are asked to open a command prompt window. In older versions of Windows the command prompt was an option in the start menu, but it was removed from there starting in Windows 10. To launch a command prompt just click on the start menu and start typing "cmd" or "Command Prompt" and you will find it.
* 6.1.3.10 Lab - Configure a Wireless Network
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' Change the router settings as indicated in the lab, use these for the NEW settings:
*** Router IP Address: 172.17.99.1
*** Router Subnet Mask: 255.255.255.0
*** DHCP Starting IP Address: 172.17.99.21
*** DHCP Maximum Number of Users: 20
*** Router Username: admin
*** Password: Password123!
*** Wireless SSID: ITE-Wxx (replace xx with the number of one of your PCs, found on a sticker on top of the classroom PC under your desk)
*** Wireless Passphrase: Cisco456!
** '''NOTE:''' Do not complete Part 4 of this lab which is listed as optional.
* 6.1.4.8 Lab - Configure Firewall Settings
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' In Part 2, Step 1 you should add the MAC addresses of both your computers to the allowed list of MACs on the router.
** '''NOTE:''' In Part 2, Step 2 you should add the IP address of ONE of your computers to the DMZ on the router.
** '''NOTE:''' In Part 2, Step 3 you should add a port forwarding rule to forward port 80 to the IP address of the OTHER one of your computers. Also note that different manufacturers call "port forwarding" different things. For example TP-Link calls it "virtual servers" instead in some models of routers.
* 6.2.2.5 Lab - Troubleshoot Network Problems
** '''NOTE:''' In this lab you will connect your router to an Internet connection, in room B-107 please use the GREEN network jack under your desk to make this connection.
** '''NOTE:''' Obtain sheets with two lists of problems to create from the instructor. Create these problems for your partner one at a time while they are out of the room and ask them to fix your network. If you are unsure of how to create the issue ask your instructor for help.
** '''NOTE: Before you leave today please reset your router to the factory default settings.'''

===Fully Online Class Labs===
* You will complete labs for Chapter 6 using a combination of your remote lab PCs and the Cisco Packet Tracer software. Details will be added below the week of February 16.
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' This lab will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You can use "PC 1" as what the lab calls "Host A" and "PC 2" as what the lab calls "Host B". You will be able to skip the wiring instructions from Step 1 of the lab as your remote lab PCs are already wired to complete this lab.
* [[ITC-2000 Lab OpenWRT Router Exploration|OpenWRT Router Exploration Activity]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* 6.1.3.9 Packet Tracer Activity - Connect to a Wireless Network
** '''NOTE:''' For this activity you will be simulating a connection to a wireless network using the Cisco Packet Tracer software which can simulate a large network with multiple PCs and devices all in a single application running on your PC. To complete this activity you will need to download and install the latest version of the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site. You can either install it on your home computer or you can install it on one of your remote lab PCs and use it through Netlab.
** '''NOTE:''' If you have not used Packet Tracer before you may want to view [https://youtu.be/F4bXJMx7nT8 this video showing how to use the small office and home networking features of Packet Tracer] to build a simple network.
* 6.1.4.7 Packet Tracer Activity - Configure Firewall Settings

==Chapter 8 Labs==
===In Person Class Labs===
* 8.3.1.3 Lab - Install a Printer in Windows
* 8.4.1.3 Lab - Share a Printer in Windows
** NOTE: In this lab use a laptop as the second device (the one which is not directly connected to the printer). Both the laptop and your desktop will need to be connected to the same network so setup your network routers with a connection to both computers.
** NOTE: Because of a security issue called "Print Nightmare" Microsoft has made some patches to Windows printer sharing which may prevent you from adding a network printer on a the client (Laptop in this case) through the traditional means (such as just double clicking on the shared printer or by searching and installing it as a network printer on the client. Instead you may need to download and install the printer driver on the client computer first (like you would for a local USB printer) and then manually add the shared printer on the client, specifying the driver to use.
* 8.5.3.2 Lab - Perform Preventive Maintenance on a Laser Printer
** NOTE: In this lab you will not actually install any new parts, just find and remove the existing parts on the printer and then re-install them. Also, you should locate the fuser on the printer and find and watch a video showing how to remove and replace it but do not actually do it because on our particular printer model it requires disassembling most of the printer to get to the fuser.
* Lab - [[Franske ITC-2000 Network Printing Lab|Setup and Connect to Network Printers]]

===Fully Online Class Labs===
* '''NOTE:''' These labs will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You will need to have working Internet access from both PCs in order to complete these labs so make sure you have that enabled and working.
* [[ITC-2000 Lab Remote Printer Installation|Install a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* [[ITC-2000 Lab Remote Printer Sharing|Share a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 9 Labs==
===In Person Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' Before you create your VM please make sure that VirtualBox is set to save VMs into a folder on the D:\ drive that contains the semester and year in the folder name such as ''D:\bfranske-fa17\''
** '''NOTE:''' Change the network jack your PC is plugged into at your desk to the "ITC network" (the GREEN network jack in B107). Make sure to change it back to the "Campus" connection (the RED network jack in B107) before you leave!
** '''NOTE:''' The Ubuntu installation ISO image file is located in the ''D:\CNT Files'' folder. The version of Ubuntu in this folder may be newer than the version listed in the lab
** '''NOTE:''' Set your virtual machine to use at least 2 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** '''NOTE:''' Make sure to set your virtual machine to use bridged networking before starting it
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. The ''D:\CNT Files'' folder should contain some others such as Linux Mint or Debian you can try as well. Just setup a new virtual machine for each one you would like to try.
** '''Don't forget''' to change the network jack your PC is plugged into at your desk back to the "Campus" connection (the RED network jack in B107) before you leave!

===Fully Online Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' You will be completing this lab on PC 1 in your Netlab system so make sure you have a reservation in Netlab, are able to access PC 1, and PC 1 has working Internet access.
** '''NOTE:''' You will need to download and install the latest version of VirtualBox for "Windows Hosts" from the web on PC 1
** '''NOTE:''' You will need to download the latest version of the Ubuntu Desktop ISO file from the web on PC 1
** '''NOTE:''' Set your virtual machine to use at least 3 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. You can download and try installing some others in VirtualBox too such as Linux Mint or Debian Linux. Just setup a new virtual machine for each one you would like to try.

==Chapter 10 Labs==
===In-Person Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive.
** NOTE: Make sure your computer is NOT connected to the Internet while Windows is being installed so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: Do this lab AFTER the Windows Installation lab!
* 10.3.1.4 Lab - Finalize the Windows Installation

===Fully Online Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Your Netlab "PC 2" machine will be erased prior to beginning this lab so that you can practice installing Windows 10 on it again with a few changes.
** NOTE: Before installing Windows 10 on PC 2 make sure to switch off the Internet connection on your OpenWRT router (use your web browser on PC 1 to do this, see the Chapter 4 Windows installation lab for detailed instructions) so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive and not the beginning of the drive (so the Windows installation on the big partition goes before the unpartitioned space.
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down because you will need them again later in the course.
** NOTE: Once the Windows 10 installation is complete on PC 2 sure to switch on the Internet connection on your OpenWRT router again.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: You will be doing this lab on BOTH PC 1 and PC 2. On PC 2 you should have 10 GB of unpartitioned space which you left during the Windows 10 install you just completed so you can skip the optional Step 2 in the lab. On PC 1 you probably don't have any unpartitioned space so you will need to create free space on your drive by shrinking the existing NTFS partition as explained in Step 2 of the lab.
* 10.3.1.4 Lab - Finalize the Windows Installation
** NOTE: Make sure to install the VMware Tools on PC 2 during this lab. See the Chapter 4 Windows installation lab for detailed instructions.

==Chapter 11 Labs==
NOTE: All of these labs will be completed on one of the PCs you installed Windows 10 on in the previous lab.
* 11.1.2.10 Lab - Explore the Windows Desktop
* 11.1.3.4 Lab - Work with Task Manager
* 11.1.4.11 Lab - Working with File Explorer
* 11.2.1.5 Lab - Explore Control Panel Categories
* 11.2.2.3 Lab - User Accounts
* 11.2.3.5 Lab - Configure Browser Settings
* 11.2.5.8 Lab - Manage Virtual Memory
* 11.2.6.2 Lab - Use Device Manager
* 11.2.7.4 Lab - Region and Language Options
* 11.3.1.11 Lab - Monitor and Manage System Resources
* 11.3.2.7 Lab - System Utilities
* 11.3.2.8 Lab - Manage System Files
* 11.3.3.8 Lab - Hard Drive Maintenance
* 11.3.4.6 Lab - Install Third-Party Software
* 11.4.1.5 Lab - Work in the Windows Command Shell
* 11.4.2.7 Lab - File System Commands
* 11.4.3.2 Lab - Disk CLI Commands
* 11.4.4.2 Lab - Task and System CLI Commands
* 11.4.5.3 Lab - Other Useful Commands
* 11.5.2.4 Lab - Share Resources
** NOTE: In this lab activity you will need to share and connect to network files. You will need to setup your second Windows PC, connect the two PCs with a router, and configure them for file sharing. The router and PCs do not need an Internet connection for this lab.
* 11.5.4.2 Lab - Connect and Test the Wireless Connection
* 11.5.6.2 Lab - Windows Remote Desktop and Assistance
* 11.6.1.2 Lab - Manage the Startup Folder
* 11.6.1.5 Lab - Schedule a Task using the GUI and the Command Line
* 11.6.2.4 Lab - System Restore and Hard Drive Backup
* 11.7.3.2 Lab - Troubleshoot Operating System Problems
** NOTE: Ask your instructor or the lab assistant to configure the "computer will not boot" problem from the instructor lab guide for you to troubleshoot.

==Chapter 12 Labs==
===In-Person Class Labs===
* Check out an Android tablet from your instructor.
* The access PIN on the tablets is "1 2 3 4"
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
** Make '''sure''' you set the PIN back to "1 2 3 4" when you are done with the lab if you have changed it!
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

===Fully Online Class Labs===
* If you have access to your own Android tablet or smartphone you can complete these labs on your own device
* If you do not have access to an Android tablet or smartphone you will be able to use an Android system through the remote Netlab system to complete these labs. When you make your reservation in Netlab be sure to choose "Android Device Lab Access" instead of "PC Hardware and Software Lab Access (2 Windows PCs with Network Access)".
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

==Chapter 13 Labs==
===In-Person Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
* 13.3.4.6 Lab - Configure Windows Firewall
* 13.5.2.2 Lab - Document Customer Information in a Work Order

===Fully Online Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
** NOTE: Bitlocker does not function on a boot partition without EFI and a TPM chip (which the Netlab Virtual Machines are not setup for) in the default configuration. As a result you will need to modify the group policy of your system to allow a password to be used for BitLocker without a TPM chip. Try searching the Internet for instructions on how to modify group policy to allow Bitlocker without TPM and contact your instructor if you get stuck.
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
* 13.3.4.6 Lab - Configure Windows Firewall
* 13.5.2.2 Lab - Document Customer Information in a Work Order

==Chapter 14 Labs==
===In-Person Class Labs===
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

===Fully Online Class Labs===
There are two types of labs which you will complete for Chapter 14, the first is a number of "Remote Technician" labs and the second is a "Scripting" lab. Because the two types of labs are quite different there are some special instructions on how to turn in lab reports for this chapter. Please be sure to read these instructions and follow them carefully.

For each "Remote Technician" lab: Read through the "Student Customer Sheet" of the lab, think about what could be causing the issues described by the customer. Write down a list of the questions you would ask the customer to help troubleshoot the issue. Once you have a list of questions make up answers that the customer might give to each question and write down those as well. Write an explanation of what you think a realistic problem (or problems) might be that is/are causing the issues for each lab and why you think it/they is/are the most likely problem(s) based on the questions and answers you asked. For each lab you will turn in your questions, answers, and analysis/solution (put into a single document and separate by lab number).

Do this for each of these labs:
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem

You will also complete this scripting lab which you will write a "normal" lab report about (what you did/problems you had/how you tested/what you learned) and include the lab report in with your remote technician labs above and submit in the usual way:
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

=Homework=
Any homework assigned in the course will go here. This falls into the Labs/Homework category of your course grade. Remember, for homework assignments turn in the actual pages from your lab book or printouts from the curriculum and not a lab report. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.
* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the NetSpace site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

=Participation Activities=
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Attend at least two Student Success Day presentations and bring proof of attendance signed by each presenter (10 points)
** ''NOTE:'' Because SSD sessions are online for 2022 your proof of attendance will be writing a 1/2 page summary for each session you attended and submitting that.
* Meet with an academic advisor (10 points for meeting)
* Complete a program/degree plan (10 points for completing)
* Complete the online course feedback form (5 points for completing)
* Complete the Practice Final Exam (Chapters 1-9) (10 points for attempting)
* Complete the Practice Final Exam (Chapters 10-14) (10 points for attempting)
* Compete the A+ 220-1001 Certification Practice Exam (10 points for attempting)
* Compete the A+ 220-1002 Certification Practice Exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)
* Computer History Summary Report (15 points)
*# Watch one of the videos on computer history provided by your instructor
*# Write a 400-500 word summary of the information you learned in the video and why you think it may be useful to know about that history in your IT career. Submit your report through the Netacad site.

=Unit Assessments=
You are responsible for completing the online exam associated with each chapter in the course through the NetSpace website. This category will also include periodic checkpoint exams covering a group of chapters.

* Chapter 1 Exam
* Chapter 2 Exam
* Chapter 3 Exam
* Chapter 4 Exam
* Certification Checkpoint Exam #1 (Chapters 1 - 4)
* Chapter 5 Exam
* Chapter 6 Exam
* Certification Checkpoint Exam #2 (Chapters 5 - 6)
* Chapter 7 Exam
* Chapter 8 Exam
* Certification Checkpoint Exam #3 (Chapters 7 - 8)
* Chapter 9 Exam
* Chapter 10 Exam
* Chapter 11 Exam
* Certification Checkpoint Exam #4 (Chapters 10 - 11)
* Chapter 12 Exam
* Chapter 13 Exam
* Certification Checkpoint Exam #4 (Chapters 12 - 13)
* Chapter 14 Exam

=Online Final Exams=
The final exam category of your grade includes the following exams
* Final Exam (Chapters 1-9)
* Final Exam (Chapters 10-14)

=Skills Final Exam=
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios.

[[Franske ITC-2000|Return to ITC-2000 Homepage]]

Franske ITC-2300 Syllabus

2022-04-14T04:45:58Z

BenFranske: /* Late Assignments and Extensions */

{{SyllabusInfo
|coursename = Information Technology Services and Applications
|coursenumber = ITC-2300
|numcredits = 3
|instructor = Dr. Ben Franske
|term = Fall 2021 (8/23/2021 - 12/16/2021)
|meetings = W 6:00pm-8:30pm
|location = Online
}}

{{Franske Dynamic Syllabus Notice}}

=Instructor Contact Information=
{{Franske Contact Information}}

=General Course Information=
==Prerequisite(s)==
* ITC 2515 or ITC 2520 or CCENT Certification

==Course Description==
Introduces current technologies and network applications commonly supported and used by information technology professionals above and beyond basic infrastructure or servers, operating systems, and network devices. Provides the concepts behind and hands-on lab experience with at least three technologies such as VoIP/collaboration, security monitoring, virtualization, storage networking, mobile/BYOD device management which are transforming the IT landscape.

==Required==
* External USB3 Drive, 256GB free minimum

==Optional==

==Course Website(s)==
* ITCwiki (http://wiki.ihitc.net)
* ITC Class Server (http://class.ihitc.net)

=Lab Hours=
In addition to regularly scheduled class time a lab will be available for your use during during office hours on a first come, first served basis. Open lab time may also be available under the supervision of the lab assistant, see the [[Open Lab Schedule]] wiki page for more information. Students who do not show up for lab hours they have scheduled may be restricted from registering for lab hours in the future.

=Course Objectives=
The student will be able to:
Students will be able to:
* Describe the changing landscape of the IT department
* Describe at least three current technologies or network applications commonly used or supported by IT departments
* Demonstrate the ability to perform a basic installation, configuration, and testing of at least three current technologies or network applications commonly used or supported by IT departments
* Analyze and explain the key features and benefits of three current technologies or network applications commonly used or supported by IT departments
* Students will practice business soft skills including written, active listening, and oral presentation.
* Students will document evidence of business skill practice in an electronic portfolio.

=Course Design=
This course will be taught as a fully online course with regular synchronous instructor meetings. This means that you will be meeting regularly with the instructor in an online web conference call during the scheduled course time to assess your progress. Additional details about this are available on the course website.

=Assignments and Grading=
Grades will be determined by performance on unit multiple-choice tests, homework, lab exercises or case studies, a final exam, and participation. A description of assignments as well as the due date and time will be included in the latest version of the course schedule and course assignments pages available on the course website. It is expected that assignments will be completed and turned in on time and as specified.

Failure to turn in one or more assignments without approval from the instructor may result in an additional lack of participation penalty of up to 20% of your course grade depending on the type of the assignment.

==Late Assignments, Extensions, and Retakes==
If assignments are turned in late 10% will be deducted for each day or partial day the assignment is late. '''If you are turning in an assignment late you must contact the instructor for information before the due date. Failure to do so may result in additional penalties.''' The grading of late assignments is given a lower priority and may take longer so students are encouraged to plan ahead and turn in assignments on time. Penalty-free deadline extensions will not be given without written documentation from a licensed medical practitioner or other extenuating circumstances at the discretion of the instructor.

If you miss or do poorly on a regular unit/module/chapter exam (not a final exam or skills final exam) you may petition the instructor to retake the exam once. You will need to write a 400-500 word summary of the unit/module/chapter which is covered by the exam. This summary must be written by you personally, the use of any automatic summarization tools or summaries by others will be considered cheating on the exam and is subject to the academic integrity policies covered elsewhere. Your summary must also be written to the satisfaction of the instructor. Retakes or make-ups must be completed by the date specified by the instructor. There is generally no additional late penalty for an exam retake other than needing to write and submit the summary.

==Grading Scale==
{|
| A
| 100-90%
| B
| 89-80%
| C
| 79-70%
| D
| 69-65%
| F
| < 64%
|}

A = achievement that is outstanding relative to the level necessary to meet course requirements.

B = achievement that is significantly above the level necessary to meet course requirements.

C = achievement that meets the course requirements in every respect.

D = achievement that is worthy of credit even though it fails to meet fully the course requirements.

F (or N) = Represents failure (or no credit) and signifies that the work was either (1) completed but at a level of achievement that is not worthy of credit or (2) was not completed and there was no agreement between the instructor and the student that the student would be awarded an I (see also I).

I = (Incomplete) Assigned at the discretion of the instructor when, due to extraordinary circumstances, e.g., hospitalization, a student is prevented from completing the work of the course on time. Requires a written agreement between instructor and student.

==Grading Method and Availability==
Grades for this course are calculated based on a weighted points system. Each assignment, quiz or test is assigned to one of the weighted categories below and is graded on a points system. Your percentage is calculated for each category by dividing the points earned in that category by the points available. Finally, your percentage earned in each category is multiplied by the weight of that category and these are added together. The instructor may round up based on student participation and individual improvement.

{|
| Chapter Assessments
| 20%
|-
| Lab/Homework Assignments
| 40%
|-
| Written Final Exam
| 15%
|-
| Case Study Project
| 15%
|-
| Participation Activities
| 10%
|}

Mid-Term grades are not officially distributed but assignment scores are made available in the online grade book as assignments are graded and you may calculate your current course grade at any time using the above instructions and weighting. It is strongly suggested that if you want to know where you stand in the class you re-create your own copy of the gradebook with appropriate weights in a spreadsheet program such as OpenOffice Calc, Microsoft Excel, or Google Sheets where you can estimate scores you will likely get on future assignments and run other "what-if" scenarios.

Be aware that the final grade in online gradebooks may be calculated in a way which ignores any assignments you have not turned in. At the end of the semester assignments which have not been turned in will have scores of 0 recorded in the gradebook. If you have missing assignments this may cause your grade to suddenly drop from what was previously shown. It is your responsibility to know what assignments you have not completed, that those will become 0s if not turned in, and how that will affect your grade.

==Extra Credit==
Students should not rely on extra credit to boost their grade and should instead complete each assignment to the best of their ability. However, from time to time extra credit opportunities may arise at which time they will be announced in class, by email and/or through the course website. Extra credit will be added to the Chapter Homework Assignments category.

=Course and Campus Policies=
{{Franske Syllabus Policies}}

{{Campus Syllabus Policies}}

=Updates to this Syllabus=
The instructor reserves the right to modify and adjust this syllabus as needed during the course of this class. The most up to date version will always be available on the course website or from the instructor.

Franske ITC-2000 Syllabus

2022-04-14T04:45:30Z

BenFranske: /* Late Assignments and Extensions */

{{SyllabusInfo
|coursename = PC Hardware and Software (A+)
|coursenumber = ITC-2000
|numcredits = 3
|instructor = Dr. Ben Franske
|term = Spring 2022 (1/11/2022 - 5/10/2022)
|meetings = T 12:00pm-2:00pm
|location = B107
}}

{{Franske Dynamic Syllabus Notice}}

=Instructor Contact Information=
{{Franske Contact Information}}

=General Course Information=
==Prerequisite(s)==
Placement into ENG 1108 or completion of both ENG 0099 and READ 0093/0094 with a grade of C or higher.

==Course Description==
Presents an in-depth exposure to computer hardware and operating systems. Students learn the
functionality of hardware and software components as well as suggested best practices in maintenance and safety issues. Students learn how to assemble and configure a computer, install operating systems and software, and troubleshoot hardware and software problems. This course helps students prepare for
CompTIA's A+ certification exam, which covers the knowledge and skills essential for becoming a
successful computer technician.

==Required==
* External USB Drive, 8GB minimum, flash drive or hard drive which can be completely erased for use in this class
* Phillips Screwdriver, two sizes, #1 and #2
* Needle Nose Pliers
* Anti-Static Wrist Strap

==Optional==
* IT Essentials Course Booklet, Version 7 ISBN: 978-0135612163
* IT Essentials: Companion Guide v7 ISBN: 978-0135645376
* A+ Guide to IT Technical Support (Hardware and Software) 10th Edition ISBN: 978-0357108291
* CompTIA A+ 220-1001 and 220-1002 Exam Cram (2nd Edition) ISBN: 978-0789760579
* CompTIA A+ Complete Practice Tests: Exam Core 1 220-1001 and Exam Core 2 220-1002 ISBN: 978-1119516972

==Additional Information==
* Accidental Empires: How the Boys of Silicon Valley Make Their Millions, Battle Foreign Competition, and Still Can't Get a Date (Cringely) ISBN: 978-0887308550
* Revolution in the Valley: The Insanely Great Story of How the Mac Was Made (Hertzfeld) ISBN: 978-0596007195

==Course Website(s)==
* ITCwiki (http://wiki.ihitc.net)
* Cisco Networking Academy (http://www.netacad.com)
** NOTE: It is important that you keep an accurate email address on file with the Cisco Networking Academy site and/or regularly sign on to the site to check your Networking Academy Inbox. Important and time-sensitive course information may be distributed through the Networking Academy messaging system. If you have an accurate email address you can receive the information by email as well.

=Lab Hours=
In addition to regularly scheduled class time a lab will be available for your use during during office hours on a first come, first served basis. Open lab time may also be available under the supervision of the lab assistant, see the [[Open Lab Schedule]] wiki page for more information. Students who do not show up for lab hours they have scheduled may be restricted from registering for lab hours in the future.

=Course Outcomes=
The student will be able to:
* Explain motherboard components, types and features
* Explain the process and steps to install and configure the Windows OS
* Given a scenario, demonstrate proper use of user interfaces
* Given a scenario, demonstrate the appropriate use of communication skills and professionalism in the workplace
* Given a scenario, determine the troubleshooting methods and tools for printers
* Explain the basic principles of security concepts and technologies
* Categorize network cables and connectors and their implementations
* Classify power supplies types and characteristics
* Compare and contrast memory types, characteristics and their purpose
* Compare and contrast the different Windows Operating Systems and their features
* Compare and contrast the different network types
* Distinguish between the different display devices and their characteristics
* Explain cooling methods and devices
* Explain the purpose and characteristics of CPUs and their features
* Given a scenario, explain and interpret common hardware and operating system symptoms and their causes
* Given a scenario, explain and interpret common laptop issues and determine the appropriate basic troubleshooting method
* Given a scenario, explain the troubleshooting theory
* Given a scenario, install, configure and maintain
* Given a scenario, integrate common preventative maintenance techniques
* Install and configure peripherals and input devices
* Install and configure printers
* Install, configure and optimize laptop components and features
* Outline the purpose of appropriate safety and environmental procedures and given a scenario apply them
* Summarize the basics of networking fundamentals, including technologies, devices and
protocols
* Summarize the following security features
* Summarize the function and types of adapter cards

=Assignments and Grading=
Grades will be determined by performance on unit multiple-choice tests, lab exercises, participation, and a final exam. A description of assignments is available from the course website. It is expected that assignments will be completed and turned in on time and as specified.

Failure to turn in one or more assignments without approval from the instructor may result in an additional lack of participation penalty of up to 20% of your course grade depending on the type of the assignment.

==Late Assignments, Extensions, and Retakes==
If assignments are turned in late 10% will be deducted for each day or partial day the assignment is late. '''If you are turning in an assignment late you must contact the instructor for information before the due date. Failure to do so may result in additional penalties.''' The grading of late assignments is given a lower priority and may take longer so students are encouraged to plan ahead and turn in assignments on time. Deadline extensions will not be given without written documentation from a licensed medical practitioner or other extenuating circumstances at the discretion of the instructor.

If you miss or do poorly on a regular unit/module/chapter exam (not a final exam or skills final exam) you may petition the instructor to retake the exam once. You will need to write a 400-500 word summary of the unit/module/chapter which is covered by the exam. This summary must be written by you personally, the use of any automatic summarization tools or summaries by others will be considered cheating on the exam and is subject to the academic integrity policies covered elsewhere. Your summary must also be written to the satisfaction of the instructor. Retakes or make-ups must be completed by the date specified by the instructor. There is generally no additional late penalty for an exam retake other than needing to write and submit the summary.

==Grading Scale==
{|
| A
| 100-90%
| B
| 89-80%
| C
| 79-70%
| D
| 69-65%
| F
| < 64%
|}

A = achievement that is outstanding relative to the level necessary to meet course requirements.

B = achievement that is significantly above the level necessary to meet course requirements.

C = achievement that meets the course requirements in every respect.

D = achievement that is worthy of credit even though it fails to meet fully the course requirements.

F (or N) = Represents failure (or no credit) and signifies that the work was either (1) completed but at a level of achievement that is not worthy of credit or (2) was not completed and there was no agreement between the instructor and the student that the student would be awarded an I (see also I).

I = (Incomplete) Assigned at the discretion of the instructor when, due to extraordinary circumstances, e.g., hospitalization, a student is prevented from completing the work of the course on time. Requires a written agreement between instructor and student.

==Grading Method and Availability==
Grades for this course are calculated based on a weighted points system. Each assignment, quiz or test is assigned to one of the weighted categories below and is graded on a points system. Your percentage is calculated for each category by dividing the points earned in that category by the points available. Finally, your percentage earned in each category is multiplied by the weight of that category and these are added together. The instructor may round up based on student participation and individual improvement.

{|
| Chapter Assessments
| 22%
|-
| Lab/Homework Assignments
| 33%
|-
| Written Final Exam
| 15%
|-
| Skills Based Final Exam
| 15%
|-
| Participation Activities
| 15%
|}

Mid-Term grades are not officially distributed but assignment scores are made available in the online grade book and you may calculate your current course grade at any time using the above instructions and weighting.

==Extra Credit==
Students should not rely on extra credit to boost their grade and should instead complete each assignment to the best of their ability. However, from time to time extra credit opportunities may arise at which time they will be announced in class, by email and/or through the course website. Extra credit will be added to the Chapter Homework Assignments category.

==Special Note on Exam Cheating==
It is unacceptable to look for or find copies of exams, exam questions, or scenarios online and use them to complete your exam. Answering a question or scenario incorrectly based on the exam you are taking but in a way that was indicated as correct on a version of the exam which was found online will be seen as evidence of intentional cheating. You will receive a penalty and it will be reported as indicated in the Academic Integrity (Plagiarism and Cheating) policies section below.

In plain English... I know some copies of exams for this course circulate online. I look at these and may modify the exam you are given so that a different answer is correct for what looks to be a similar question. You may call these "trick questions" but in this case they are only a trick question if you have seen a stolen copy of an old exam. If you answer one or more of these as shown on the stolen exam this will be evidence of cheating and you will be punished according to Academic Integrity (Plagiarism and Cheating) policies. Do not cheat, do not look for or use stolen exams.

See the Academic Integrity (Plagiarism and Cheating) section below for additional information on cheating policies.

==Special Note on Lab Cheating==
Many of the lab activities in this course are designed to use physical lab equipment at IHCC or virtual machines run on the IHCC Netlab remote lab system. Unless specific permission is given by the instructor this means you must use the IHCC lab equipment on campus or the IHCC Netlab remote lab system. Any evidence that you have turned in a lab report for a lab which you have not completed with the IHCC lab equipment or Netlab system as appropriate will be treated as cheating. You may never ask anyone else to complete an activity for you or turn in an activity completed by someone else, this will be treated as cheating.

See the Academic Integrity (Plagiarism and Cheating) section below for additional information on cheating policies.

=Course and Campus Policies=
{{Franske Syllabus Policies}}

{{Campus Syllabus Policies}}

=Updates to this Syllabus=
The instructor reserves the right to modify and adjust this syllabus as needed during the course of this class. The most up to date version will always be available on the course website or from the instructor.

Franske ITC-2621 Syllabus

2022-04-14T04:44:48Z

BenFranske: /* Late Assignments and Extensions */

{{SyllabusInfo
|coursename = Cisco Enterprise Advanced Routing and Services (CCNP 2)
|coursenumber = ITC-2621-91
|numcredits = 3
|instructor = Dr. Ben Franske
|term = Spring 2022 (1/11/2022 - 5/10/2022)
|meetings = Tu 6:00-8:30pm
|location = Online (B109 Optionally)
}}

{{Franske Dynamic Syllabus Notice}}

=Instructor Contact Information=
{{Franske Contact Information}}

=General Course Information=
==Prerequisite(s)==
ITC 2536, ITC 2611, or CCNP Enterprise Core Exam

==Course Description==
Explores the implementation and troubleshooting of advanced routing technologies and services. These include: extensive routing protocol troubleshooting, VPN services including DMVPN, infrastructure security troubleshooting, infrastructure services, and infrastructure automation. This course is designed to prepare students for the Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) CCNP exam and is the second in a series of two courses preparing for the CCNP Enterprise certification.

==Required==
* CCNP Enterprise Advanced Routing ENARSI 300-410 Official Cert Guide (Lacoste, Edgeworth) ISBN: 978-1587145254
** '''Yes, This textbook really is required. Unlike many Cisco Networking Academy classes there is not a free online version on Netacad.'''
* CCNP and CCIE Enterprise Core & CCNP Enterprise Advanced Routing Portable Command Guide (Empson, Gargano) ISBN: 978-0135768167
* External USB Drive, 8GB free minimum, flash drive or hard drive

==Optional==

==Course Website(s)==
* ITCwiki (http://wiki.ihitc.net)
* Cisco Networking Academy (http://www.netacad.com)
** NOTE: It is important that you keep an accurate email address on file with the Cisco Networking Academy site and/or regularly sign on to the site to check your Networking Academy Inbox. Important and time-sensitive course information may be distributed through the Networking Academy messaging system. If you have an accurate email address you can receive the information by email as well.

=Lab Hours=
'''All labs in this class for Spring 2022 can be conducted virtually or on campus. Remote lab access is available 24/7 based on equipment availability and use by other students. This is on a first come, first served basis.'''

Open lab time may also be available under the supervision of the lab assistant or ITC department instructors, see the [[Open Lab Schedule]] wiki page for more information. Students who do not show up for lab hours they have scheduled may be restricted from registering for lab hours in the future.

=Course Outcomes=
The student will be able to:
* Troubleshoot administrative distance (all routing protocols)
* Troubleshoot route map for any routing protocol (attributes, tagging, filtering)
* Troubleshoot loop prevention mechanisms (filtering, tagging, split horizon, route poisoning)
* Troubleshoot redistribution between any routing protocols or routing sources
* Troubleshoot manual and auto-summarization with any routing protocol
* Configure and verify policy-based routing
* Configure and verify VRF-Lite
* Describe Bidirectional Forwarding Detection
* Troubleshoot EIGRP (classic and named mode)
* Troubleshoot OSPF (v2/v3)
* Troubleshoot BGP (Internal and External)
* Describe MPLS operations (LSR, LDP, label switching, LSP)
* Describe MPLS Layer 3 VPN
* Configure and verify DMVPN (single hub)
* Troubleshoot device security using IOS AAA (TACACS+, RADIUS, local database)
* Troubleshoot router security features: IPv4 access control lists (standard, extended, time-based), IPv6 traffic filter, Unicast reverse path forwarding (uRPF)
* Troubleshoot control plane policing (CoPP) (Telnet, SSH, HTTP(S), SNMP, EIGRP, OSPF, BGP)
* Describe IPv6 First Hop security features (RA guard, DHCP guard, binding table, ND inspection/snooping, source guard)
* Troubleshoot device management: Console, VTY, Telnet, HTTP, HTTPS, SSH, SCP, (T)FTP
* Troubleshoot SNMP (v2c, v3)
* Troubleshoot network problems using logging (local, syslog, debugs, conditional debugs, timestamps)
* Troubleshoot IPv4 and IPv6 DHCP (DHCP client, IOS DHCP server, DHCP relay, DHCP options)
* Troubleshoot network performance issues using IP SLA (jitter, tracking objects, delay, connectivity)
* Troubleshoot NetFlow (v5, v9, flexible NetFlow)
* Troubleshoot network problems using Cisco DNA Center assurance (connectivity, monitoring, device health, network health)

=Course Design=
This course will be taught as a fully online course with optional instructor meetings. This means that you will be able to come to campus during the class time and meet with the instructor or schedule a time to meet with the instructor over web conferencing software.

=Assignments and Grading=
Grades will be determined by performance on unit multiple-choice tests, lab exercises, participation, a skills exam, and a final exam. A description of assignments is available from the course website. It is expected that assignments will be completed and turned in on time and as specified.

Failure to turn in one or more assignments without approval from the instructor may result in an additional lack of participation penalty of up to 20% of your overall course grade depending on the type of the assignment.

==Late Assignments, Extensions, and Retakes==
If assignments are turned in late 10% will be deducted for each day or partial day the assignment is late. '''If you are turning in an assignment late you must contact the instructor for information before the due date. Failure to do so may result in additional penalties.''' The grading of late assignments is given a lower priority and may take longer so students are encouraged to plan ahead and turn in assignments on time. Penalty-free deadline extensions will not be given without written documentation from a licensed medical practitioner or other extenuating circumstances at the discretion of the instructor.

If you miss or do poorly on a regular unit/module/chapter exam (not a final exam or skills final exam) you may petition the instructor to retake the exam once. You will need to write a 400-500 word summary of the unit/module/chapter which is covered by the exam. This summary must be written by you personally, the use of any automatic summarization tools or summaries by others will be considered cheating on the exam and is subject to the academic integrity policies covered elsewhere. Your summary must also be written to the satisfaction of the instructor. Retakes or make-ups must be completed by the date specified by the instructor. There is generally no additional late penalty for an exam retake other than needing to write and submit the summary.

==Grading Scale==
{|
| A
| 100-90%
| B
| 89-80%
| C
| 79-70%
| D
| 69-65%
| F
| < 64%
|}

A = achievement that is outstanding relative to the level necessary to meet course requirements.

B = achievement that is significantly above the level necessary to meet course requirements.

C = achievement that meets the course requirements in every respect.

D = achievement that is worthy of credit even though it fails to meet fully the course requirements.

F (or N) = Represents failure (or no credit) and signifies that the work was either (1) completed but at a level of achievement that is not worthy of credit or (2) was not completed and there was no agreement between the instructor and the student that the student would be awarded an I (see also I).

I = (Incomplete) Assigned at the discretion of the instructor when, due to extraordinary circumstances, e.g., hospitalization, a student is prevented from completing the work of the course on time. Requires a written agreement between instructor and student.

==Grading Method and Availability==
Grades for this course are calculated based on a weighted points system. Each assignment, quiz or test is assigned to one of the weighted categories below and is graded on a points system. Your percentage is calculated for each category by dividing the points earned in that category by the points available. Finally, your percentage earned in each category is multiplied by the weight of that category and these are added together. The instructor may round up based on student participation and individual improvement.

{|
| Unit Assessments
| 20%
|-
| Lab/Homework Assignments
| 35%
|-
| Written Final Exam
| 15%
|-
| Skills Based Final Exam
| 15%
|-
| Participation Activities
| 15%
|}

Detailed information about assignments and which category they are included in is on the "Assignments" page of the course website.

Mid-Term grades are not officially distributed but assignment scores are made available in the online grade book as assignments are graded and you may calculate your current course grade at any time using the above instructions and weighting. It is strongly suggested that if you want to know where you stand in the class you re-create your own copy of the gradebook with appropriate weights in a spreadsheet program such as OpenOffice Calc, Microsoft Excel, or Google Sheets where you can estimate scores you will likely get on future assignments and run other "what-if" scenarios.

Be aware that the final grade in online gradebooks may be calculated in a way which ignores any assignments you have not turned in. At the end of the semester assignments which have not been turned in will have scores of 0 recorded in the gradebook. If you have missing assignments this may cause your grade to suddenly drop from what was previously shown. It is your responsibility to know what assignments you have not completed, that those will become 0s if not turned in, and how that will affect your grade.

==Extra Credit==
Students should not rely on extra credit to boost their grade and should instead complete each assignment to the best of their ability. However, from time to time extra credit opportunities may arise at which time they will be announced in class, by email and/or through the course website. Unless otherwise noted extra credit will be added to the Chapter Homework Assignments category.

==Special Note on Exam Cheating==
It is unacceptable to look for or find copies of exams, exam questions, or scenarios online and use them to complete your exam. Answering a question or scenario incorrectly based on the exam you are taking but in a way that was indicated as correct on a version of the exam which was found online will be seen as evidence of intentional cheating. You will receive a penalty and it will be reported as indicated in the course and campus policies section below.

In plain English... I know some copies of exams for this course circulate online. I look at these and may modify the exam you are given so that a different answer is correct for what looks to be a similar question. You may call these "trick questions" but in this case they are only a trick question if you have seen a stolen copy of an old exam. If you answer one or more of these as shown on the stolen exam this will be evidence of cheating and you will be punished according to cheating policies. Do not cheat, do not look for or use stolen exams.

See the course and campus policies section below for additional information on cheating policies.

=Course and Campus Policies=
{{Franske Syllabus Policies}}

{{Campus Syllabus Policies}}

=Updates to this Syllabus=
The instructor reserves the right to modify and adjust this syllabus as needed during the course of this class. The most up to date version will always be available on the course website or from the instructor.

Franske ITC-2611 Syllabus

2022-04-14T04:44:21Z

BenFranske: /* Late Assignments and Extensions */

{{SyllabusInfo
|coursename = Cisco Enterprise Network Core Technologies (CCNP 1)
|coursenumber = ITC-2611-91
|numcredits = 3
|instructor = Dr. Ben Franske
|term = Fall 2021 (8/23/2021 - 12/16/2021)
|meetings = Tu 6:00-8:30pm
|location = Online
}}

{{Franske Dynamic Syllabus Notice}}

=Instructor Contact Information=
{{Franske Contact Information}}

=General Course Information=
==Prerequisite(s)==
ITC 2535, ITC 2530, or CCNA Certification

==Course Description==
Explores the core technologies of an enterprise network. Focuses on implementing core enterprise network technologies including dual stack (IPv4 and IPv6) architecture, virtualization, layer 2, 3, and wireless infrastructure, network assurance, security and automation. This is the first of two courses preparing students for the Cisco Certified Network Professional Enterprise certification.

==Required==
* Official Cert Guide: CCNP and CCIE Enterprise Core ENCOR 350-401 (Edgeworth, Garza Rios, Gooley, Hucaby) ISBN: 978-1587145230
** '''Yes, This textbook really is required. Unlike many Cisco Networking Academy classes there is not a free online version on Netacad.'''
* CCNP and CCIE Enterprise Core & CCNP Enterprise Advanced Routing Portable Command Guide (Empson, Gargano) ISBN: 978-0135768167
* External USB Drive, 8GB free minimum, flash drive or hard drive

==Optional==

==Course Website(s)==
* ITCwiki (http://wiki.ihitc.net)
* Cisco Networking Academy (http://www.netacad.com)
** NOTE: It is important that you keep an accurate email address on file with the Cisco Networking Academy site and/or regularly sign on to the site to check your Networking Academy Inbox. Important and time-sensitive course information may be distributed through the Networking Academy messaging system. If you have an accurate email address you can receive the information by email as well.

=Lab Hours=
'''All labs in this class for Fall 2021 will be conducted virtually and will be accessible 24/7 based on equipment availability and use by other students. This is on a first come, first served basis.'''

Open lab time may also be available under the supervision of the lab assistant or ITC department instructors, see the [[Open Lab Schedule]] wiki page for more information. Students who do not show up for lab hours they have scheduled may be restricted from registering for lab hours in the future.

=Course Outcomes=
The student will be able to:
* Explain the different design principles used in an enterprise network
* Analyze design principles of a WLAN deployment
* Differentiate between on-premises and cloud infrastructure deployments
* Explain the working principles of the Cisco SD-WAN solution
* Explain the working principles of the Cisco SD-Access solution
* Describe concepts of wired and wireless QoS
* Differentiate hardware and software switching mechanisms
* Describe device virtualization technologies
* Configure and verify data path virtualization technologies
* Describe network virtualization concepts
* Troubleshoot static and dynamic 802.1q trunking protocols
* Troubleshoot static and dynamic EtherChannels
* Configure and verify common Spanning Tree Protocols (RSTP and MST)
* Compare routing concepts of EIGRP and OSPF (advanced distance vector vs. linked state, load balancing, path selection, path operations, metrics)
* Configure and verify simple OSPF environments, including multiple normal areas, summarization, and filtering (neighbor adjacency, point-to-point and broadcast network types, and passive interface)
* Configure and verify eBGP between directly connected neighbors (best path selection algorithm and neighbor relationships)
* Describe Layer 1 wireless concepts, such as RF power, RSSI, SNR, interference noise, band and channels, and wireless client devices capabilities
* Describe AP modes and antenna types
* Describe access point discovery and join process (discovery algorithms, WLC selection process)
* Describe the main principles and use cases for Layer 2 and Layer 3 roaming
* Troubleshoot WLAN configuration and wireless client connectivity issues
* Describe Network Time Protocol (NTP)
* Configure and verify NAT/PAT
* Configure first hop redundancy protocols, such as HSRP and VRRP
* Describe multicast protocols, such as PIM and IGMP v2/v3
* Diagnose network problems using tools such as debugs, conditional debugs, trace route,ping, SNMP, and syslog
* Configure and verify device monitoring using syslog for remote logging
* Configure and verify NetFlow and Flexible NetFlow
* Configure and verify SPAN/RSPAN/ERSPAN
* Configure and verify IPSLA
* Describe Cisco DNA Center workflows to apply network configuration, monitoring, and management
* Configure and verify NETCONF and RESTCONF
* Configure and verify device access control
* Configure and verify infrastructure security features
* Describe REST API security
* Configure and verify wireless security features
* Describe the components of network security design
* Interpret basic Python components and scripts
* Construct valid JSON encoded file
* Describe the high-level principles and benefits of a data modeling language, such as YANG
* Describe APIs for Cisco DNA Center and vManage
* Interpret REST API response codes and results in payload using Cisco DNA Center and RESTCONF
* Construct EEM applet to automate configuration, troubleshooting, or data collection
* Compare agent vs. agentless orchestration tools, such as Chef, Puppet, Ansible, and SaltStack

=Course Design=
This course will be taught as a fully online course with regular synchronous instructor meetings. This means that you will be meeting regularly with the instructor in an online web conference call during the scheduled course time to assess your progress. Additional details about this are available on the course website.

=Assignments and Grading=
Grades will be determined by performance on unit multiple-choice tests, lab exercises, participation, a skills exam, and a final exam. A description of assignments is available from the course website. It is expected that assignments will be completed and turned in on time and as specified.

Failure to turn in one or more assignments without approval from the instructor may result in an additional lack of participation penalty of up to 20% of your overall course grade depending on the type of the assignment.

==Late Assignments, Extensions, and Retakes==
If assignments are turned in late 10% will be deducted for each day or partial day the assignment is late. '''If you are turning in an assignment late you must contact the instructor for information before the due date. Failure to do so may result in additional penalties.''' The grading of late assignments is given a lower priority and may take longer so students are encouraged to plan ahead and turn in assignments on time. Penalty-free deadline extensions will not be given without written documentation from a licensed medical practitioner or other extenuating circumstances at the discretion of the instructor.

If you miss or do poorly on a regular unit/module/chapter exam (not a final exam or skills final exam) you may petition the instructor to retake the exam once. You will need to write a 400-500 word summary of the unit/module/chapter which is covered by the exam. This summary must be written by you personally, the use of any automatic summarization tools or summaries by others will be considered cheating on the exam and is subject to the academic integrity policies covered elsewhere. Your summary must also be written to the satisfaction of the instructor. Retakes or make-ups must be completed by the date specified by the instructor. There is generally no additional late penalty for an exam retake other than needing to write and submit the summary.

==Grading Scale==
{|
| A
| 100-90%
| B
| 89-80%
| C
| 79-70%
| D
| 69-65%
| F
| < 64%
|}

A = achievement that is outstanding relative to the level necessary to meet course requirements.

B = achievement that is significantly above the level necessary to meet course requirements.

C = achievement that meets the course requirements in every respect.

D = achievement that is worthy of credit even though it fails to meet fully the course requirements.

F (or N) = Represents failure (or no credit) and signifies that the work was either (1) completed but at a level of achievement that is not worthy of credit or (2) was not completed and there was no agreement between the instructor and the student that the student would be awarded an I (see also I).

I = (Incomplete) Assigned at the discretion of the instructor when, due to extraordinary circumstances, e.g., hospitalization, a student is prevented from completing the work of the course on time. Requires a written agreement between instructor and student.

==Grading Method and Availability==
Grades for this course are calculated based on a weighted points system. Each assignment, quiz or test is assigned to one of the weighted categories below and is graded on a points system. Your percentage is calculated for each category by dividing the points earned in that category by the points available. Finally, your percentage earned in each category is multiplied by the weight of that category and these are added together. The instructor may round up based on student participation and individual improvement.

{|
| Unit Assessments
| 20%
|-
| Lab/Homework Assignments
| 35%
|-
| Written Final Exam
| 15%
|-
| Skills Based Final Exam
| 15%
|-
| Participation Activities
| 15%
|}

Detailed information about assignments and which category they are included in is on the "Assignments" page of the course website.

Mid-Term grades are not officially distributed but assignment scores are made available in the online grade book as assignments are graded and you may calculate your current course grade at any time using the above instructions and weighting. It is strongly suggested that if you want to know where you stand in the class you re-create your own copy of the gradebook with appropriate weights in a spreadsheet program such as OpenOffice Calc, Microsoft Excel, or Google Sheets where you can estimate scores you will likely get on future assignments and run other "what-if" scenarios.

Be aware that the final grade in online gradebooks may be calculated in a way which ignores any assignments you have not turned in. At the end of the semester assignments which have not been turned in will have scores of 0 recorded in the gradebook. If you have missing assignments this may cause your grade to suddenly drop from what was previously shown. It is your responsibility to know what assignments you have not completed, that those will become 0s if not turned in, and how that will affect your grade.

==Extra Credit==
Students should not rely on extra credit to boost their grade and should instead complete each assignment to the best of their ability. However, from time to time extra credit opportunities may arise at which time they will be announced in class, by email and/or through the course website. Unless otherwise noted extra credit will be added to the Chapter Homework Assignments category.

==Special Note on Exam Cheating==
It is unacceptable to look for or find copies of exams, exam questions, or scenarios online and use them to complete your exam. Answering a question or scenario incorrectly based on the exam you are taking but in a way that was indicated as correct on a version of the exam which was found online will be seen as evidence of intentional cheating. You will receive a penalty and it will be reported as indicated in the course and campus policies section below.

In plain English... I know some copies of exams for this course circulate online. I look at these and may modify the exam you are given so that a different answer is correct for what looks to be a similar question. You may call these "trick questions" but in this case they are only a trick question if you have seen a stolen copy of an old exam. If you answer one or more of these as shown on the stolen exam this will be evidence of cheating and you will be punished according to cheating policies. Do not cheat, do not look for or use stolen exams.

See the course and campus policies section below for additional information on cheating policies.

=Course and Campus Policies=
{{Franske Syllabus Policies}}

{{Campus Syllabus Policies}}

=Updates to this Syllabus=
The instructor reserves the right to modify and adjust this syllabus as needed during the course of this class. The most up to date version will always be available on the course website or from the instructor.

Franske ITC-2536 Syllabus

2022-04-14T04:43:36Z

BenFranske: /* Late Assignments and Extensions */

{{SyllabusInfo
|coursename = Enterprise Networking, Security, Automation, and Intro to Cisco Network Security (CCNA 3/Net Security 1)
|coursenumber = ITC-2536-62
|numcredits = 6
|instructor = Dr. Ben Franske
|term = Spring 2022 (1/11/2022 - 5/10/2022)
|meetings = T 6:00-8:30pm
|location = B109 & Online Option
}}

{{Franske Dynamic Syllabus Notice}}

=Instructor Contact Information=
{{Franske Contact Information}}

=General Course Information=
==Prerequisite(s)==
* ITC 2516 or (ITC 2510 AND ITC 2520)

==Course Description==
Explores the architecture, components, operations, and security required for large, complex networks, including wide area network (WAN) technologies, and the fundamentals of cryptographic systems. This includes the ability to configure the OSPF routing protocol, access control lists, NAT, firewalls, and VPNs. The course emphasizes network security concepts and introduces network virtualization and automation. Students learn how to configure, troubleshoot, and secure enterprise network devices, understand how application programming interfaces (API) and configuration management tools enable network automation, and how to provide for the confidentiality, integrity, and availability of data and network systems. This course completes the coursework preparation for the CCNA certification exam and provides additional network security content.

==Required==
* CCNA Routing and Switching Portable Command Guide (5th Edition) (Empson) ISBN: 978013593782-2
* External USB Drive, 8GB free minimum, flash drive or hard drive

==Optional==
* Enterprise Networking, Security, and Automation Companion Guide (CCNAv7) ISBN: 978-0136634324
* Enterprise Networking, Security, and Automation Course Booklet (CCNAv7) ISBN: 978-0136634737
* Enterprise Networking, Security, and Automation Labs & Study Guide (CCNAv7) ISBN: 978-0136634690

==Course Website(s)==
* ITCwiki (http://wiki.ihitc.net)
* Cisco Networking Academy (http://www.netacad.com)
** NOTE: It is important that you keep an accurate email address on file with the Cisco Networking Academy site and/or regularly sign on to the site to check your Networking Academy Inbox. Important and time-sensitive course information may be distributed through the Networking Academy messaging system. If you have an accurate email address you can receive the information by email as well.

=Lab Hours=
'''All labs in this class for Spring 2021 will be conducted virtually and will be accessible 24/7 based on equipment availability and use by other students. This is on a first come, first served basis.'''

Open lab time may also be available under the supervision of the lab assistant or ITC department instructors, see the [[Open Lab Schedule]] wiki page for more information. Students who do not show up for lab hours they have scheduled may be restricted from registering for lab hours in the future.

=Course Outcomes=
The student will be able to:
* Configure single-area OSPFv2 in both point-to-point and multiaccess networks.
* Explain how to mitigate threats and enhance network security using access control lists and security best practices.
* Implement standard IPv4 ACLs to filter traffic and secure administrative access.
* Configure NAT services on the edge router to provide IPv4 address scalability.
* Explain techniques to provide address scalability and secure remote access for WANs.
* Explain how to optimize, monitor, and troubleshoot scalable network architectures.
* Explain how networking devices implement QoS.
* Implement protocols to manage the network.
* Explain how technologies such as virtualization, software defined networking, and automation affect evolving networks.
* Describe modern threats to a secure network
* Describe, configure, and troubleshoot AAA on Cisco routers using local router database and server-based access control system
* Implement basic zone-based firewall technologies to secure network perimeter
* Describe common layer 2 and end point attacks and configure mitigation for them
* Describe secure cryptographic systems and algorithms including hashes, HMACs, ciphers, and PKI
* Describe IPsec protocols and delivery modes (IKE, ESP, AH, tunnel mode, transport mode)
* Implement basic VPN technologies including site-to-side, remote-worker, and TLS/SSL VPNs

=Course Design=
This course will be taught as a fully online course with regular synchronous instructor meetings. This means that you will be meeting regularly with the instructor in an online web conference call during the scheduled course time to assess your progress. Additional details about this are available on the course website.

=Assignments and Grading=
Grades will be determined by performance on unit multiple-choice tests, lab exercises, participation, a skills exam, and a final exam. A description of assignments is available from the course website. It is expected that assignments will be completed and turned in on time and as specified.

Failure to turn in one or more assignments without approval from the instructor may result in an additional lack of participation penalty of up to 20% of your overall course grade depending on the type of the assignment.

==Late Assignments. Extensions, and Retakes==
If assignments are turned in late 10% will be deducted for each day or partial day the assignment is late. '''If you are turning in an assignment late you must contact the instructor for information before the due date. Failure to do so may result in additional penalties.''' The grading of late assignments is given a lower priority and may take longer so students are encouraged to plan ahead and turn in assignments on time. Deadline extensions will not be given without written documentation from a licensed medical practitioner or other extenuating circumstances at the discretion of the instructor.

If you miss or do poorly on a regular unit/module/chapter exam (not a final exam or skills final exam) you may petition the instructor to retake the exam once. You will need to write a 400-500 word summary of the unit/module/chapter which is covered by the exam. This summary must be written by you personally, the use of any automatic summarization tools or summaries by others will be considered cheating on the exam and is subject to the academic integrity policies covered elsewhere. Your summary must also be written to the satisfaction of the instructor. Retakes or make-ups must be completed by the date specified by the instructor. There is generally no additional late penalty for an exam retake other than needing to write and submit the summary.

==Grading Scale==
{|
| A
| 100-90%
| B
| 89-80%
| C
| 79-70%
| D
| 69-65%
| F
| < 64%
|}

A = achievement that is outstanding relative to the level necessary to meet course requirements.

B = achievement that is significantly above the level necessary to meet course requirements.

C = achievement that meets the course requirements in every respect.

D = achievement that is worthy of credit even though it fails to meet fully the course requirements.

F (or N) = Represents failure (or no credit) and signifies that the work was either (1) completed but at a level of achievement that is not worthy of credit or (2) was not completed and there was no agreement between the instructor and the student that the student would be awarded an I (see also I).

I = (Incomplete) Assigned at the discretion of the instructor when, due to extraordinary circumstances, e.g., hospitalization, a student is prevented from completing the work of the course on time. Requires a written agreement between instructor and student.

==Grading Method and Availability==
This course is a combination of two Cisco Networking Academy courses, CCNA 3 and Network Security. Grades for each of these two courses will be calculated separately following the method below and then the two courses will be averaged for a final grade in the single 6 credit college course.

Grades for these courses are calculated based on a weighted points system. Each assignment, quiz or test is assigned to one of the weighted categories below and is graded on a points system. Your percentage is calculated for each category by dividing the points earned in that category by the points available. Finally, your percentage earned in each category is multiplied by the weight of that category and these are added together. The instructor may round up based on student participation and individual improvement.

{|
| Unit Assessments
| 20%
|-
| Lab/Homework Assignments
| 35%
|-
| Written Final Exam
| 15%
|-
| Skills Based Final Exam
| 15%
|-
| Participation Activities
| 15%
|}

Detailed information about assignments and which category they are included in is on the "Assignments" page of the course website.

Mid-Term grades are not officially distributed but assignment scores are made available in the online grade book as assignments are graded and you may calculate your current course grade at any time using the above instructions and weighting. It is strongly suggested that if you want to know where you stand in the class you re-create your own copy of the gradebook with appropriate weights in a spreadsheet program such as OpenOffice Calc, Microsoft Excel, or Google Sheets where you can estimate scores you will likely get on future assignments and run other "what-if" scenarios.

Be aware that the final grade in online gradebooks may be calculated in a way which ignores any assignments you have not turned in. At the end of the semester assignments which have not been turned in will have scores of 0 recorded in the gradebook. If you have missing assignments this may cause your grade to suddenly drop from what was previously shown. It is your responsibility to know what assignments you have not completed, that those will become 0s if not turned in, and how that will affect your grade.

==Extra Credit==
Students should not rely on extra credit to boost their grade and should instead complete each assignment to the best of their ability. However, from time to time extra credit opportunities may arise at which time they will be announced in class, by email and/or through the course website. Extra credit will be added to the Chapter Homework Assignments category.

==Special Note on Exam Cheating==
It is unacceptable to look for or find copies of exams, exam questions, or scenarios online and use them to complete your exam. Answering a question or scenario incorrectly based on the exam you are taking but in a way that was indicated as correct on a version of the exam which was found online will be seen as evidence of intentional cheating. You will receive a penalty and it will be reported as indicated in the Academic Integrity (Plagiarism and Cheating) policies section below.

In plain English... I know some copies of exams for this course circulate online. I look at these and may modify the exam you are given so that a different answer is correct for what looks to be a similar question. You may call these "trick questions" but in this case they are only a trick question if you have seen a stolen copy of an old exam. If you answer one or more of these as shown on the stolen exam this will be evidence of cheating and you will be punished according to Academic Integrity (Plagiarism and Cheating) policies. Do not cheat, do not look for or use stolen exams.

See the Academic Integrity (Plagiarism and Cheating) section below for additional information on cheating policies.

==Special Note on Lab Cheating==
In the case of Packet Tracer activities this means you must start with the file provided by your instructor or as part of the curriculum and complete the activity yourself. You may of course ask others for help figuring something out but you must do the work yourself. Do not simply follow tutorials or videos from start to finish showing how to complete the activity as that will not allow you to learn the process and you will likely score poorly on lab exams. You may never ask anyone else to complete an activity for you or turn in an activity completed by someone else, this will be treated as cheating.

In the case of lab activities which are designed to use physical lab equipment you must work on physical lab equipment, no simulators are allowed. Unless specific permission is given by the instructor this means you must use the IHCC lab equipment on campus or the IHCC Netlab remote lab system. Any evidence that you have turned in a lab report for a lab which is designed to be completed on physical equipment without using physical equipment will be treated as cheating. You may never ask anyone else to complete an activity for you or turn in an activity completed by someone else, this will be treated as cheating.

See the Academic Integrity (Plagiarism and Cheating) section below for additional information on cheating policies.

=Course and Campus Policies=
{{Franske Syllabus Policies}}

{{Campus Syllabus Policies}}

=Updates to this Syllabus=
The instructor reserves the right to modify and adjust this syllabus as needed during the course of this class. The most up to date version will always be available on the course website or from the instructor.

Franske ITC-2516 Syllabus

2022-04-14T04:43:17Z

BenFranske: /* Late Assignments and Extensions */

{{SyllabusInfo
|coursename = Introduction to Networks and Switching, Routing, and Wireless Essentials (CCNA 1/2)
|coursenumber = ITC-2516-61
|numcredits = 6
|instructor = Dr. Ben Franske
|term = Fall 2021 (8/23/2021 - 12/16/2021)
|meetings = M 2:00-4:50pm
|location = Online
}}

{{Franske Dynamic Syllabus Notice}}

=Instructor Contact Information=
{{Franske Contact Information}}

=General Course Information=
==Prerequisite(s)==
ITC 1400 or departmental assessment (see course notes). Placement into ENG 1108 or completion of both ENG 0099 and READ 0093/0094 with a grade of C or higher.

==Course Description==
Introduces the architecture, structure, functions, components, and models of the Internet and other computer networks as well as the implementation of basic enterprise routing, switching, and wireless technologies. The fundamentals of IP addressing, Ethernet, router, switch, and wireless configuration are practiced through hands-on lab work. By the end of this course, students will be able to configure and troubleshoot routers and switches and resolve common issues with VLANs, Spanning-Tree, EtherChannel, Wireless LANs, DHCP, SLAAC, static IP routes, and first-hop redundancy protocols.

Course Note: The prerequisite for this course can be waived upon proof of passing an IT fundamentals examination administered by the department. Contact the instructor or department for more information.

==Required==
* CCNA Routing and Switching Portable Command Guide (5th Edition) (Empson) ISBN: 978013593782-2
* External USB Drive, 8GB free minimum, flash drive or hard drive

==Optional==
* Introduction to Networks v7.0 (ITN) Labs & Study Guide ISBN: 9780136634454
* Switching, Routing, and Wireless Essentials v7.0 (SRWE) Labs & Study Guide ISBN: 9780136634386 (used halfway through the semester)
* Introduction to Networks v7.0 (ITN) Course Booklet ISBN: 9780136632955
* Introduction to Networks v7.0 (ITN) Companion Guide ISBN: 9780136633662
* Switching, Routing, and Wireless Essentials v7.0 (SRWE) Course Booklet ISBN: 9780136634720
* Switching, Routing, and Wireless Essentials v7.0 (SRWE) Companion Guide ISBN: 9780136729358

==Course Website(s)==
* ITCwiki (http://wiki.ihitc.net)
* Cisco Networking Academy (http://www.netacad.com)
** NOTE: It is important that you keep an accurate email address on file with the Cisco Networking Academy site and/or regularly sign on to the site to check your Networking Academy Inbox. Important and time-sensitive course information may be distributed through the Networking Academy messaging system. If you have an accurate email address you can receive the information by email as well.

=Lab Hours=
'''All labs in this class for Fall 2021 will be conducted virtually and will be accessible 24/7 based on equipment availability and use by other students. This is on a first come, first served basis.'''

Open lab time may also be available under the supervision of the lab assistant or ITC department instructors, see the [[Open Lab Schedule]] wiki page for more information. Students who do not show up for lab hours they have scheduled may be restricted from registering for lab hours in the future.

=Course Outcomes=
The student will be able to:
* Explain the advances in modern network technologies.
* Implement initial settings including passwords, IP addressing, and default gateway parameters on a network switch and end devices.
* Explain how network protocols enable devices to access local and remote network resources.
* Explain how physical layer protocols, services, and network media support communications across data networks.
* Convert numbers between decimal and binary systems.
* Explain how media access control in the data link layer supports communication across networks.
* Explain how Ethernet operates in a switched network.
* Explain how routers use network layer protocols and services to enable end-to-end connectivity.
* Explain how ARP and ND enable communication on a local area network.
* Implement initial settings on a router and end devices.
* Calculate an IPv4 subnetting scheme to efficiently segment your network.
* Implement an IPv6 addressing scheme.
* Use various ICMP tools to test network connectivity.
* Compare the operations of transport layer protocols in supporting end-to-end communication.
* Explain the operation of application layer protocols in providing support to end-user applications.
* Configure switches and routers with device hardening features to enhance security.
* Implement a network design for a small network to include a router, a switch, and end devices.
* Configure devices by using security best practices.
* Explain how Layer 2 switches forward data.
* Implement VLANs and trunking in a switched network.
* Troubleshoot inter-VLAN routing on Layer 3 devices.
* Explain how STP enables redundancy in a Layer 2 network.
* Troubleshoot EtherChannel on switched links.
* Implement DHCPv4 to operate across multiple LANs.
* Explain the operation of dynamic address allocation in IPv6 networks.
* Explain how FHRPs provide default gateway services in a redundant network.
* Explain how vulnerabilities compromise LAN security.
* Configure switch security to mitigate LAN attacks.
* Explain how WLANs enable network connectivity.
* Implement a WLAN using a wireless router and WLC.
* Explain how routers use information in packets to make forwarding decisions.
* Configure IPv4 and IPv6 floating static routes.
* Explain how to troubleshoot static and default route configurations.
* Students will practice business soft skills including written, active listening, and oral presentation.

=Course Design=
This course will be taught as a fully online course with regular synchronous instructor meetings. This means that you will be meeting regularly with the instructor in an online web conference call during the scheduled course time to assess your progress. Additional details about this are available on the course website.

=Assignments and Grading=
Grades will be determined by performance on unit multiple-choice tests, lab exercises, participation, a skills exam, and a final exam. A description of assignments is available from the course website. It is expected that assignments will be completed and turned in on time and as specified.

Failure to turn in one or more assignments without approval from the instructor may result in an additional lack of participation penalty of up to 20% of your overall course grade depending on the type of the assignment.

==Late Assignments, Extensions, and Retakes==
If assignments are turned in late 10% will be deducted for each day or partial day the assignment is late. '''If you are turning in an assignment late you must contact the instructor for information before the due date. Failure to do so may result in additional penalties.''' The grading of late assignments is given a lower priority and may take longer so students are encouraged to plan ahead and turn in assignments on time. Penalty-free deadline extensions will not be given without written documentation from a licensed medical practitioner or other extenuating circumstances at the discretion of the instructor.

If you miss or do poorly on a regular unit/module/chapter exam (not a final exam or skills final exam) you may petition the instructor to retake the exam once. You will need to write a 400-500 word summary of the unit/module/chapter which is covered by the exam. This summary must be written by you personally, the use of any automatic summarization tools or summaries by others will be considered cheating on the exam and is subject to the academic integrity policies covered elsewhere. Your summary must also be written to the satisfaction of the instructor. Retakes or make-ups must be completed by the date specified by the instructor. There is generally no additional late penalty for an exam retake other than needing to write and submit the summary.

==Grading Scale==
{|
| A
| 100-90%
| B
| 89-80%
| C
| 79-70%
| D
| 69-65%
| F
| < 64%
|}

A = achievement that is outstanding relative to the level necessary to meet course requirements.

B = achievement that is significantly above the level necessary to meet course requirements.

C = achievement that meets the course requirements in every respect.

D = achievement that is worthy of credit even though it fails to meet fully the course requirements.

F (or N) = Represents failure (or no credit) and signifies that the work was either (1) completed but at a level of achievement that is not worthy of credit or (2) was not completed and there was no agreement between the instructor and the student that the student would be awarded an I (see also I).

I = (Incomplete) Assigned at the discretion of the instructor when, due to extraordinary circumstances, e.g., hospitalization, a student is prevented from completing the work of the course on time. Requires a written agreement between instructor and student.

==Grading Method and Availability==
This course is a combination of two Cisco Networking Academy courses, CCNA 1 and CCNA 2. Grades for each of these two courses will be calculated separately following the method below and then the two courses will be averaged for a final grade in the single 6 credit college course.

Grades for these courses are calculated based on a weighted points system. Each assignment, quiz or test is assigned to one of the weighted categories below and is graded on a points system. Your percentage is calculated for each category by dividing the points earned in that category by the points available. Finally, your percentage earned in each category is multiplied by the weight of that category and these are added together. The instructor may round up based on student participation and individual improvement.

{|
| Unit Assessments
| 20%
|-
| Lab/Homework Assignments
| 35%
|-
| Written Final Exam
| 15%
|-
| Skills Based Final Exam
| 15%
|-
| Participation Activities
| 15%
|}

Detailed information about assignments and which category they are included in is on the "Assignments" page of the course website.

Mid-Term grades are not officially distributed but assignment scores are made available in the online grade book as assignments are graded and you may calculate your current course grade at any time using the above instructions and weighting. It is strongly suggested that if you want to know where you stand in the class you re-create your own copy of the gradebook with appropriate weights in a spreadsheet program such as OpenOffice Calc, Microsoft Excel, or Google Sheets where you can estimate scores you will likely get on future assignments and run other "what-if" scenarios.

Be aware that the final grade in online gradebooks may be calculated in a way which ignores any assignments you have not turned in. At the end of the semester assignments which have not been turned in will have scores of 0 recorded in the gradebook. If you have missing assignments this may cause your grade to suddenly drop from what was previously shown. It is your responsibility to know what assignments you have not completed, that those will become 0s if not turned in, and how that will affect your grade.

==Extra Credit==
Students should not rely on extra credit to boost their grade and should instead complete each assignment to the best of their ability. However, from time to time extra credit opportunities may arise at which time they will be announced in class, by email and/or through the course website. Unless otherwise noted extra credit will be added to the Chapter Homework Assignments category.

==Special Note on Exam Cheating==
It is unacceptable to look for or find copies of exams, exam questions, or scenarios online and use them to complete your exam. Answering a question or scenario incorrectly based on the exam you are taking but in a way that was indicated as correct on a version of the exam which was found online will be seen as evidence of intentional cheating. You will receive a penalty and it will be reported as indicated in the course and campus policies section below.

In plain English... I know some copies of exams for this course circulate online. I look at these and may modify the exam you are given so that a different answer is correct for what looks to be a similar question. You may call these "trick questions" but in this case they are only a trick question if you have seen a stolen copy of an old exam. If you answer one or more of these as shown on the stolen exam this will be evidence of cheating and you will be punished according to cheating policies. Do not cheat, do not look for or use stolen exams.

See the course and campus policies section below for additional information on cheating policies.

==Special Note on Lab Cheating==
In the case of Packet Tracer activities this means you must start with the file provided by your instructor or as part of the curriculum and complete the activity yourself. You may of course ask others for help figuring something out but you must do the work yourself. Do not simply follow tutorials or videos from start to finish showing how to complete the activity as that will not allow you to learn the process and you will likely score poorly on lab exams. You may never ask anyone else to complete an activity for you or turn in an activity completed by someone else, this will be treated as cheating.

In the case of lab activities which are designed to use physical lab equipment you must work on physical lab equipment, no simulators are allowed. Unless specific permission is given by the instructor this means you must use the IHCC lab equipment on campus or the IHCC Netlab remote lab system. Any evidence that you have turned in a lab report for a lab which is designed to be completed on physical equipment without using physical equipment will be treated as cheating.

See the course and campus policies section below for additional information on cheating policies.

=Course and Campus Policies=
{{Franske Syllabus Policies}}

{{Campus Syllabus Policies}}

=Updates to this Syllabus=
The instructor reserves the right to modify and adjust this syllabus as needed during the course of this class. The most up to date version will always be available on the course website or from the instructor.

Franske ITC-2900 Assignments

2022-04-12T19:51:00Z

BenFranske: /* Final Presentation */

==Statement of Work==
After your team has selected a project to work on your next objective is to develop a Statement of Work (SoW). The SoW is your opportunity to take the very high level description of the project you were given and turn it into a more detailed description of your specific goals, operational procedures and timeline for the project. In order to successfully do this you will need to meet with the instructor and/or sponsor of the project and any other involved or related parties. One way to think of the SoW is as part of the contract you, as a consulting team, have with the project sponsor and ensure everyone is on the same page.

Goals for the SoW:
* Clearly define the purpose of the project / problem statement in your own words. Make sure that you understand what is important to the sponsor.
* Give an overview/background of the technology involved. Make sure you have a basic understanding of the concepts you will be investigating and the problems you might encounter. Show that you have already started background research on the project.
* Define the scope of work and deliverables. What will you need to do for the project sponsor to consider this a success?
* Describe any resources or cooperation you believe you will need in order to be successful
* Develop a plan/schedule for your project, this can be updated as needed but you need to know when you are going to try and have certain phases of the project complete.

SoWs should be written in a narrative (paragraph) format (with the exception of a timeline) and should typically be about three or four pages single spaced. Your SoW will be graded based on how you meet the goals for the SoW listed above as well as professionalism (grammar, punctuation, etc.)

Google "statement of work" for more information about these as well as some examples.

==Project Work Log==
* Each INDIVIDUAL in your group must keep a work log indicating what was worked on, when, and for how long. This should be written in narrative (paragraph) format. You should probably be writing at least 2 paragraphs each week about the work you have done and details from your research. Logs must be turned in at the end of the course but must be kept up to date throughout the course. Your instructor may ask to see a copy of your work log at any time.
* You should '''also''' keep a separate log of the hours you INDIVIDUALLY worked on the project in a spreadsheet by date and category so that they can be graphed and included in your final presentation.
* As a three credit course this course is estimated to require about 9 hours of work per week from each student, or about 144 hours over the entire semester. The purpose of your spreadsheet is to track how many hours you are spending on the project. The purpose of your work log is to provide a good place to save links to reference material, notes you want to remember about what you've done, and to justify (back-up) the claim of how many hours you spent. Of course, if your group does phenomenal presentations and whitepaper and everyone appears to have contributed equally we're not going to look too closely other than to see that you have kept a log meeting the requirements. However, if there are any issues with your presentations or paper (and there's almost always something that could be better) or someone people in your group seems to have contributed much more or less than others the work logs can give important data (along with other evidence) of what went on and so can influence other areas of your grade as well. Bottom line: be thorough and dedicated to keeping good logs!
* Tip: Keep your individual narrative log in a single word processing document so that you can submit the entire log at once and not have to combine multiple files together into one to submit it.

==Group Meetings and Minutes==
It is expected that your group meets synchronously ''at least'' once a week (more is always encouraged) to work on the project and to update each other about the status of your individual parts of the project, demonstrate and test systems, etc. This would be in addition to meeting time spent with your instructor.

Someone in your group needs to take meeting minutes at these meetings and accurately capture the status of the project as well as the discussions and contributions of each team member. These written reports need to be available to the instructor upon request and submitted en masse at the end of the project. These minutes should at the minimum contain a list of the group members present, the location of the meeting, the time the meeting started, the time the meeting ended, a report from each member about what they have done since the last meeting, a summary of what was discussed, and what each member agrees to work on before the next meeting.

Tip: When you submit them at the end of the project you'll want to have them all in one document so it's easiest to keep a running document with all your group meeting minutes throughout the course rather than having to put it together at the end.

==Instructor Progress Updates==
* At least one representative of your group must meet weekly updates with the instructor to discuss the progress of your group.
** You should discuss your current project status amongst your group each week in your regular group meeting before meeting with the instructor
** Meetings should be scheduled in advance
** Meetings will be held by Zoom web conference
* At least once every two weeks (every other week) your entire group must have a meeting with the instructor where your progress is discussed
** You should discuss your current project status amongst your group each week in your regular group meeting before meeting with the instructor
** Meetings should be scheduled in advance
** Meetings will be held by Zoom web conference
* Missing meetings unless it's been previously cleared with the instructor, will result in lower grades in this category for you individually and/or your entire group. Also, this is not just a participation score, the meetings need to provide valuable information about things going on in your group and show you are making adequate progress towards completion of the project in order to receive points.

==Presentations==
Your team will be presenting twice in this course.
===YouTube Presentation===
Your group will create and upload a preliminary results presentation to YouTube about a week and a half before your final presentation where you will be presenting broad information about what you did to an interested audience. These presentations will be about 12-15 minutes long and should be engaging, interesting, and informative to people who might be searching YouTube for information about the topic of your project. These videos should NOT just be a narrated power point presentation, that is not very engaging and interesting. Would you stop to watch someone give a power point presentation on YouTube? You should probably watch some popular technical presentations on YouTube before you create yours and try to incorporate some of the things that you think makes them more interesting to watch. Demonstrations are usually one good way to keep things engaging. Clearly explaining what you are doing and why at each step is also critical to having a good presentation.

The [https://obsproject.com/ Open Broadcaster Software] is free, open-source, cross platform software which allows you to capture input from webcams, microphones, and your screen to create videos. The [https://www.shotcut.org/ Shotcut] or [http://openshot.org/ OpenShot] free, open-source video editing software programs allows you to edit and title your presentation. You can feel free to use other tools, but these are free and cross platform.

===Final Presentation===
At the end of the class you will give a final presentation of 20-25 minutes to an audience including other ITC students, faculty members, college administration, advisory board members, and employers. You should be prepared to discuss the background of your problem, the methodology you used, your testing, results, and conclusions. At the end of your presentation you should be prepared for a few minutes of Q&A from the audience as well. A copy of your presentation in electronic format must also be provided to the instructor.

==Final Written Report==
At the end of your project you must compile all your work into a technical whitepaper and submit it in paper and electronic format to the instructor. These whitepapers are typically 75-100 pages in length and include:
* Table of Contents - Help people find the parts they're interested in
* Executive Summary - Provide a summary of about two pages giving the highlights of everything else in the whitepaper, especially method, results, and conclusions. This should make someone interested in this topic want to read your entire whitepaper or help them find what they're interested in specifically. Hint: Write this after you finish the rest of it
* Thank you's/dedications/etc.
* Statement of Work - Possibly modified and updated as needed. Introduce and explain the problem/project and how you are going about it
* Background/Research - What technologies did you look at? What important concepts are there to understand about this topic? Think of this part as a traditional research paper you might write for a composition course.
* Methodology - how did you build your test environment, how did you do your testing, what criteria were you evaluating and why (hint, your research should tell you what criteria is important and how to measure it), lots and lots of documentation so that someone else reading this could duplicate your results
* Results - What did you find when you ran your tests. No opinions here, don't analyze the data, just provide it
* Conclusions/Analysis - Provide your opinions here and back them up with the results you gathered
* Appendices - Include any critical technical documentation of your configurations, special/detailed setup instructions for tricky things, etc. in appendices at the end of the whitepaper.
These sections and exactly what each might include vary from project to project so be sure to consult with your instructor and take a look at the many sample papers from previous students to get an idea of what this might look like.

==Participation and Peer Evaluation==
At the end of the course you will be asked to evaluate how well each person on your team (including yourself) contributed to the effort. Do not let these evaluations be a surprise! If you are having problems with team members you should talk to them about it first and if things do not involve make sure the instructor is aware of it well before the end of the course. The quality of your peer evaluations (how well you write up evaluations of other group members and yourself) will be graded out of 20 points in the "participation and peer evaluations" section of your grade.

Because group work is a key component of this course your grade will be adjusted based on your performance as a member of the group. This is done by collecting peer evaluations at the end of the course and by observation of the instructor during progress checks. Your grade on the group portions of the course (Statement of Work, Presentations, Final Written Report) will be multiplied by a "peer adjustment factor" ranging from 0% to 100% where 100% means you were equal in your contributions to the group compared with other group members and 0% means you had no participation in group work.

For each group member, including yourself, you need to turn in a peer evaluation. Below are six categories as well as some questions to get you thinking about how well people participated in your group. You should write an evaluation for each group member (including yourself), covering each of the categories, as well as any general comments. Each category should be clearly identified and addressed in paragraph form with at least a few sentence. For most people these evaluations end up being about 3/4 to 1 page in length ''per group member'' if single spaced with category headings.

Here are the categories to discuss about each person:

* '''Contributions:''' Did they regularly provide useful ideas, insights and research to the group? Were they a leader? How hard did they try to help the group effort? What specifically did they add to the group?
* '''Time Management:''' Was their time well used throughout the project? Did deadlines have to get adjusted because work was not done on time? How did their ability to get things done affect the group?
* '''Preparedness/Attendance:''' Were needed materials (VMs, equipment, etc.) that were the responsibility of this group member available and ready when needed by other group members? Was the group member on-time and ready to work during group work sessions?
* '''Attitude:''' Was the group member unduly critical of the project or the work of others in the group or did they support the group and engage in the project?
* '''Teamwork:''' Did they listen to, share with, and support the efforts of other group members? Did they try to keep working with others on the team or did they “go it alone”?
* '''Quality of Work:''' How was the work done by this member? Did other group members need to check and correct problems regularly?

Franske ITC-2000 Assignments

2022-04-05T18:57:58Z

BenFranske: /* Chapter 11 Labs */

=Labs=
You are responsible for completing ALL of these labs. You must submit a [[Franske Lab Report Format|lab report]] for each topic/chapter (you should combine multiple labs from the chapter/topic into a single report). If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report is worth up to 20 points. This falls into the Labs/Homework category of your course grade.

==PC Disassembly/Reassembly Labs==
'''NOTE: Before beginning these labs please make sure you have watched the lab videos created by your instructor about the disassembly and re-assembly process for these PCs.'''
* 1.3.2.2 Lab - Disassemble a Computer
* 2.1.2.5 Lab - Install the Power Supply
* 2.1.3.10 Lab - Install the Motherboard in a Computer
* 2.1.4.7 Lab – Install the Drives
* 2.1.5.6 Lab - Install Adapter Card
* 2.1.7.4 Lab - Install Internal Cables
* 2.1.7.8 Lab - Install the Front Panel Cables
* 2.1.7.11 Lab – Complete the Computer Assembly

==Chapter 3 Labs==
'''NOTE: You will complete these labs on the same PC which you assembled in the PC Assembly lab.'''
* 3.1.1.6 Lab - Investigate BIOS or UEFI Settings
* 3.1.2.5 Lab - Search for BIOS or UEFI Firmware Updates
* 3.1.2.6 Lab - Install Windows
** '''NOTE:''' You will first need to create a Windows 10 installation USB drive using the [https://www.microsoft.com/en-us/software-download/windows10 Windows 10 Media Creation Tool] from another PC. Be sure to follow the "Using the tool to create installation media (USB flash drive, DVD, or ISO file) to install Windows 10 on a different PC (click to show more or less information)" to create a 64-bit installation USB stick.
** '''NOTE:''' Make sure your computer (the one you built from parts) is NOT connected to the Internet while Windows is being installed on it so that you can create a local account instead of being forced to use a Microsoft account!
** '''NOTE:''' Be sure to choose a new installation, not to repair an existing one. If prompted choose to install "Windows 10 Education" or "Windows 10 Enterprise". Also, choose to do a "Custom" installation, not an upgrade, and delete all existing partitions (note that this will erase all data on the computer).
** '''NOTE:''' If you are prompted for a license or activation key choose that you do not have one or to skip the step.
** '''NOTE:''' During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 3.1.2.7 Lab - Install Third-Party Software in Windows
** '''NOTE:''' You will need to download the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site and copy it to your computer to install it.

==Chapter 4 Labs==
===In Person Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' In this lab you are asked to troubleshoot any problems with your hardware. After making sure your system is working properly obtain sheets from the instructor with a series of problems to create for your partner. Be sure to have your partner leave the room while you are creating each problem (one problem at a time!).

===Fully Online Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' Normally in this lab you are asked to troubleshoot problems with your hardware that were created by a partner of yours following instructions from your instructor. Because the class is being offered online this semester and you are working alone with your computer at home you will instead follow the instructions (which have been put in the Chapter 4 Module on the Cisco Netacad Site) yourself to create various problems with your hardware and then see what type of symptoms each issues produces. Your lab report should include details about the clues you could have used and/or questions you could have asked the user which would show what the problem was.
* [[ITC-2000 Lab Install Windows on Remote Lab PCs|Install Windows on Remote Lab PCs]]
** For this activity you will install two copies of Windows 10 onto PCs in our IHCC remote lab system, Netlab. Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 6 Labs==
===In Person Class Labs===
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' In this lab you are asked to open a command prompt window. In older versions of Windows the command prompt was an option in the start menu, but it was removed from there starting in Windows 10. To launch a command prompt just click on the start menu and start typing "cmd" or "Command Prompt" and you will find it.
* 6.1.3.10 Lab - Configure a Wireless Network
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' Change the router settings as indicated in the lab, use these for the NEW settings:
*** Router IP Address: 172.17.99.1
*** Router Subnet Mask: 255.255.255.0
*** DHCP Starting IP Address: 172.17.99.21
*** DHCP Maximum Number of Users: 20
*** Router Username: admin
*** Password: Password123!
*** Wireless SSID: ITE-Wxx (replace xx with the number of one of your PCs, found on a sticker on top of the classroom PC under your desk)
*** Wireless Passphrase: Cisco456!
** '''NOTE:''' Do not complete Part 4 of this lab which is listed as optional.
* 6.1.4.8 Lab - Configure Firewall Settings
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' In Part 2, Step 1 you should add the MAC addresses of both your computers to the allowed list of MACs on the router.
** '''NOTE:''' In Part 2, Step 2 you should add the IP address of ONE of your computers to the DMZ on the router.
** '''NOTE:''' In Part 2, Step 3 you should add a port forwarding rule to forward port 80 to the IP address of the OTHER one of your computers. Also note that different manufacturers call "port forwarding" different things. For example TP-Link calls it "virtual servers" instead in some models of routers.
* 6.2.2.5 Lab - Troubleshoot Network Problems
** '''NOTE:''' In this lab you will connect your router to an Internet connection, in room B-107 please use the GREEN network jack under your desk to make this connection.
** '''NOTE:''' Obtain sheets with two lists of problems to create from the instructor. Create these problems for your partner one at a time while they are out of the room and ask them to fix your network. If you are unsure of how to create the issue ask your instructor for help.
** '''NOTE: Before you leave today please reset your router to the factory default settings.'''

===Fully Online Class Labs===
* You will complete labs for Chapter 6 using a combination of your remote lab PCs and the Cisco Packet Tracer software. Details will be added below the week of February 16.
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' This lab will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You can use "PC 1" as what the lab calls "Host A" and "PC 2" as what the lab calls "Host B". You will be able to skip the wiring instructions from Step 1 of the lab as your remote lab PCs are already wired to complete this lab.
* [[ITC-2000 Lab OpenWRT Router Exploration|OpenWRT Router Exploration Activity]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* 6.1.3.9 Packet Tracer Activity - Connect to a Wireless Network
** '''NOTE:''' For this activity you will be simulating a connection to a wireless network using the Cisco Packet Tracer software which can simulate a large network with multiple PCs and devices all in a single application running on your PC. To complete this activity you will need to download and install the latest version of the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site. You can either install it on your home computer or you can install it on one of your remote lab PCs and use it through Netlab.
** '''NOTE:''' If you have not used Packet Tracer before you may want to view [https://youtu.be/F4bXJMx7nT8 this video showing how to use the small office and home networking features of Packet Tracer] to build a simple network.
* 6.1.4.7 Packet Tracer Activity - Configure Firewall Settings

==Chapter 8 Labs==
===In Person Class Labs===
* 8.3.1.3 Lab - Install a Printer in Windows
* 8.4.1.3 Lab - Share a Printer in Windows
** NOTE: In this lab use a laptop as the second device (the one which is not directly connected to the printer). Both the laptop and your desktop will need to be connected to the same network so setup your network routers with a connection to both computers.
** NOTE: Because of a security issue called "Print Nightmare" Microsoft has made some patches to Windows printer sharing which may prevent you from adding a network printer on a the client (Laptop in this case) through the traditional means (such as just double clicking on the shared printer or by searching and installing it as a network printer on the client. Instead you may need to download and install the printer driver on the client computer first (like you would for a local USB printer) and then manually add the shared printer on the client, specifying the driver to use.
* 8.5.3.2 Lab - Perform Preventive Maintenance on a Laser Printer
** NOTE: In this lab you will not actually install any new parts, just find and remove the existing parts on the printer and then re-install them. Also, you should locate the fuser on the printer and find and watch a video showing how to remove and replace it but do not actually do it because on our particular printer model it requires disassembling most of the printer to get to the fuser.
* Lab - [[Franske ITC-2000 Network Printing Lab|Setup and Connect to Network Printers]]

===Fully Online Class Labs===
* '''NOTE:''' These labs will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You will need to have working Internet access from both PCs in order to complete these labs so make sure you have that enabled and working.
* [[ITC-2000 Lab Remote Printer Installation|Install a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* [[ITC-2000 Lab Remote Printer Sharing|Share a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 9 Labs==
===In Person Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' Before you create your VM please make sure that VirtualBox is set to save VMs into a folder on the D:\ drive that contains the semester and year in the folder name such as ''D:\bfranske-fa17\''
** '''NOTE:''' Change the network jack your PC is plugged into at your desk to the "ITC network" (the GREEN network jack in B107). Make sure to change it back to the "Campus" connection (the RED network jack in B107) before you leave!
** '''NOTE:''' The Ubuntu installation ISO image file is located in the ''D:\CNT Files'' folder. The version of Ubuntu in this folder may be newer than the version listed in the lab
** '''NOTE:''' Set your virtual machine to use at least 2 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** '''NOTE:''' Make sure to set your virtual machine to use bridged networking before starting it
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. The ''D:\CNT Files'' folder should contain some others such as Linux Mint or Debian you can try as well. Just setup a new virtual machine for each one you would like to try.
** '''Don't forget''' to change the network jack your PC is plugged into at your desk back to the "Campus" connection (the RED network jack in B107) before you leave!

===Fully Online Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' You will be completing this lab on PC 1 in your Netlab system so make sure you have a reservation in Netlab, are able to access PC 1, and PC 1 has working Internet access.
** '''NOTE:''' You will need to download and install the latest version of VirtualBox for "Windows Hosts" from the web on PC 1
** '''NOTE:''' You will need to download the latest version of the Ubuntu Desktop ISO file from the web on PC 1
** '''NOTE:''' Set your virtual machine to use at least 3 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. You can download and try installing some others in VirtualBox too such as Linux Mint or Debian Linux. Just setup a new virtual machine for each one you would like to try.

==Chapter 10 Labs==
===In-Person Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive.
** NOTE: Make sure your computer is NOT connected to the Internet while Windows is being installed so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: Do this lab AFTER the Windows Installation lab!
* 10.3.1.4 Lab - Finalize the Windows Installation

===Fully Online Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Your Netlab "PC 2" machine will be erased prior to beginning this lab so that you can practice installing Windows 10 on it again with a few changes.
** NOTE: Before installing Windows 10 on PC 2 make sure to switch off the Internet connection on your OpenWRT router (use your web browser on PC 1 to do this, see the Chapter 4 Windows installation lab for detailed instructions) so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive and not the beginning of the drive (so the Windows installation on the big partition goes before the unpartitioned space.
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down because you will need them again later in the course.
** NOTE: Once the Windows 10 installation is complete on PC 2 sure to switch on the Internet connection on your OpenWRT router again.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: You will be doing this lab on BOTH PC 1 and PC 2. On PC 2 you should have 10 GB of unpartitioned space which you left during the Windows 10 install you just completed so you can skip the optional Step 2 in the lab. On PC 1 you probably don't have any unpartitioned space so you will need to create free space on your drive by shrinking the existing NTFS partition as explained in Step 2 of the lab.
* 10.3.1.4 Lab - Finalize the Windows Installation
** NOTE: Make sure to install the VMware Tools on PC 2 during this lab. See the Chapter 4 Windows installation lab for detailed instructions.

==Chapter 11 Labs==
NOTE: All of these labs will be completed on one of the PCs you installed Windows 10 on in the previous lab.
* 11.1.2.10 Lab - Explore the Windows Desktop
* 11.1.3.4 Lab - Work with Task Manager
* 11.1.4.11 Lab - Working with File Explorer
* 11.2.1.5 Lab - Explore Control Panel Categories
* 11.2.2.3 Lab - User Accounts
* 11.2.3.5 Lab - Configure Browser Settings
* 11.2.5.8 Lab - Manage Virtual Memory
* 11.2.6.2 Lab - Use Device Manager
* 11.2.7.4 Lab - Region and Language Options
* 11.3.1.11 Lab - Monitor and Manage System Resources
* 11.3.2.7 Lab - System Utilities
* 11.3.2.8 Lab - Manage System Files
* 11.3.3.8 Lab - Hard Drive Maintenance
* 11.3.4.6 Lab - Install Third-Party Software
* 11.4.1.5 Lab - Work in the Windows Command Shell
* 11.4.2.7 Lab - File System Commands
* 11.4.3.2 Lab - Disk CLI Commands
* 11.4.4.2 Lab - Task and System CLI Commands
* 11.4.5.3 Lab - Other Useful Commands
* 11.5.2.4 Lab - Share Resources
** NOTE: In this lab activity you will need to share and connect to network files. You will need to setup your second Windows PC, connect the two PCs with a router, and configure them for file sharing. The router and PCs do not need an Internet connection for this lab.
* 11.5.4.2 Lab - Connect and Test the Wireless Connection
* 11.5.6.2 Lab - Windows Remote Desktop and Assistance
* 11.6.1.2 Lab - Manage the Startup Folder
* 11.6.1.5 Lab - Schedule a Task using the GUI and the Command Line
* 11.6.2.4 Lab - System Restore and Hard Drive Backup
* 11.7.3.2 Lab - Troubleshoot Operating System Problems
** NOTE: Ask your instructor or the lab assistant to configure the "computer will not boot" problem from the instructor lab guide for you to troubleshoot.

==Chapter 12 Labs==
===In-Person Class Labs===
* Check out an Android tablet from your instructor.
* The access PIN on the tablets is "1 2 3 4"
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
** Make '''sure''' you set the PIN back to "1 2 3 4" when you are done with the lab if you have changed it!
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

===Fully Online Class Labs===
* If you have access to your own Android tablet or smartphone you can complete these labs on your own device
* If you do not have access to an Android tablet or smartphone you will be able to use an Android system through the remote Netlab system to complete these labs. When you make your reservation in Netlab be sure to choose "Android Device Lab Access" instead of "PC Hardware and Software Lab Access (2 Windows PCs with Network Access)".
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

==Chapter 13 Labs==
===In-Person Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
* 13.3.4.6 Lab - Configure Windows Firewall
* 13.5.2.2 Lab - Document Customer Information in a Work Order

===Fully Online Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
** NOTE: Bitlocker does not function on a boot partition without EFI and a TPM chip (which the Netlab Virtual Machines are not setup for) in the default configuration. As a result you will need to modify the group policy of your system to allow a password to be used for BitLocker without a TPM chip. Try searching the Internet for instructions on how to modify group policy to allow Bitlocker without TPM and contact your instructor if you get stuck.
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
* 13.3.4.6 Lab - Configure Windows Firewall
* 13.5.2.2 Lab - Document Customer Information in a Work Order

==Chapter 14 Labs==
===In-Person Class Labs===
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

===Fully Online Class Labs===
There are two types of labs which you will complete for Chapter 14, the first is a number of "Remote Technician" labs and the second is a "Scripting" lab. Because the two types of labs are quite different there are some special instructions on how to turn in lab reports for this chapter. Please be sure to read these instructions and follow them carefully.

For each "Remote Technician" lab: Read through the "Student Customer Sheet" of the lab, think about what could be causing the issues described by the customer. Write down a list of the questions you would ask the customer to help troubleshoot the issue. Once you have a list of questions make up answers that the customer might give to each question and write down those as well. Write an explanation of what you think a realistic problem (or problems) might be that is/are causing the issues for each lab and why you think it/they is/are the most likely problem(s) based on the questions and answers you asked. For each lab you will turn in your questions, answers, and analysis/solution (put into a single document and separate by lab number).

Do this for each of these labs:
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem

You will also complete this scripting lab which you will write a "normal" lab report about (what you did/problems you had/how you tested/what you learned) and include the lab report in with your remote technician labs above and submit in the usual way:
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

=Homework=
Any homework assigned in the course will go here. This falls into the Labs/Homework category of your course grade. Remember, for homework assignments turn in the actual pages from your lab book or printouts from the curriculum and not a lab report. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.
* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the NetSpace site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

=Participation Activities=
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Attend at least two Student Success Day presentations and bring proof of attendance signed by each presenter (10 points)
** ''NOTE:'' Because SSD sessions are online for 2022 your proof of attendance will be writing a 1/2 page summary for each session you attended and submitting that.
* Meet with an academic advisor (10 points for meeting)
* Complete a program/degree plan (10 points for completing)
* Complete the online course feedback form (5 points for completing)
* Complete the Practice Final Exam (Chapters 1-9) (10 points for attempting)
* Complete the Practice Final Exam (Chapters 10-14) (10 points for attempting)
* Compete the A+ 220-1001 Certification Practice Exam (10 points for attempting)
* Compete the A+ 220-1002 Certification Practice Exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)
* Computer History Summary Report (15 points)
*# Watch one of the videos on computer history provided by your instructor
*# Write a one page summary (double-spaced, 1" margins, 12 point font) of the information you learned in the video and why you think it may be useful to know about that history in your IT career. Submit your report through the Netacad site.

=Unit Assessments=
You are responsible for completing the online exam associated with each chapter in the course through the NetSpace website. This category will also include periodic checkpoint exams covering a group of chapters.

* Chapter 1 Exam
* Chapter 2 Exam
* Chapter 3 Exam
* Chapter 4 Exam
* Certification Checkpoint Exam #1 (Chapters 1 - 4)
* Chapter 5 Exam
* Chapter 6 Exam
* Certification Checkpoint Exam #2 (Chapters 5 - 6)
* Chapter 7 Exam
* Chapter 8 Exam
* Certification Checkpoint Exam #3 (Chapters 7 - 8)
* Chapter 9 Exam
* Chapter 10 Exam
* Chapter 11 Exam
* Certification Checkpoint Exam #4 (Chapters 10 - 11)
* Chapter 12 Exam
* Chapter 13 Exam
* Certification Checkpoint Exam #4 (Chapters 12 - 13)
* Chapter 14 Exam

=Online Final Exams=
The final exam category of your grade includes the following exams
* Final Exam (Chapters 1-9)
* Final Exam (Chapters 10-14)

=Skills Final Exam=
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios.

[[Franske ITC-2000|Return to ITC-2000 Homepage]]

Franske ITC-2000 Assignments

2022-04-05T18:21:52Z

BenFranske: /* Chapter 11 Labs */

=Labs=
You are responsible for completing ALL of these labs. You must submit a [[Franske Lab Report Format|lab report]] for each topic/chapter (you should combine multiple labs from the chapter/topic into a single report). If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report is worth up to 20 points. This falls into the Labs/Homework category of your course grade.

==PC Disassembly/Reassembly Labs==
'''NOTE: Before beginning these labs please make sure you have watched the lab videos created by your instructor about the disassembly and re-assembly process for these PCs.'''
* 1.3.2.2 Lab - Disassemble a Computer
* 2.1.2.5 Lab - Install the Power Supply
* 2.1.3.10 Lab - Install the Motherboard in a Computer
* 2.1.4.7 Lab – Install the Drives
* 2.1.5.6 Lab - Install Adapter Card
* 2.1.7.4 Lab - Install Internal Cables
* 2.1.7.8 Lab - Install the Front Panel Cables
* 2.1.7.11 Lab – Complete the Computer Assembly

==Chapter 3 Labs==
'''NOTE: You will complete these labs on the same PC which you assembled in the PC Assembly lab.'''
* 3.1.1.6 Lab - Investigate BIOS or UEFI Settings
* 3.1.2.5 Lab - Search for BIOS or UEFI Firmware Updates
* 3.1.2.6 Lab - Install Windows
** '''NOTE:''' You will first need to create a Windows 10 installation USB drive using the [https://www.microsoft.com/en-us/software-download/windows10 Windows 10 Media Creation Tool] from another PC. Be sure to follow the "Using the tool to create installation media (USB flash drive, DVD, or ISO file) to install Windows 10 on a different PC (click to show more or less information)" to create a 64-bit installation USB stick.
** '''NOTE:''' Make sure your computer (the one you built from parts) is NOT connected to the Internet while Windows is being installed on it so that you can create a local account instead of being forced to use a Microsoft account!
** '''NOTE:''' Be sure to choose a new installation, not to repair an existing one. If prompted choose to install "Windows 10 Education" or "Windows 10 Enterprise". Also, choose to do a "Custom" installation, not an upgrade, and delete all existing partitions (note that this will erase all data on the computer).
** '''NOTE:''' If you are prompted for a license or activation key choose that you do not have one or to skip the step.
** '''NOTE:''' During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 3.1.2.7 Lab - Install Third-Party Software in Windows
** '''NOTE:''' You will need to download the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site and copy it to your computer to install it.

==Chapter 4 Labs==
===In Person Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' In this lab you are asked to troubleshoot any problems with your hardware. After making sure your system is working properly obtain sheets from the instructor with a series of problems to create for your partner. Be sure to have your partner leave the room while you are creating each problem (one problem at a time!).

===Fully Online Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' Normally in this lab you are asked to troubleshoot problems with your hardware that were created by a partner of yours following instructions from your instructor. Because the class is being offered online this semester and you are working alone with your computer at home you will instead follow the instructions (which have been put in the Chapter 4 Module on the Cisco Netacad Site) yourself to create various problems with your hardware and then see what type of symptoms each issues produces. Your lab report should include details about the clues you could have used and/or questions you could have asked the user which would show what the problem was.
* [[ITC-2000 Lab Install Windows on Remote Lab PCs|Install Windows on Remote Lab PCs]]
** For this activity you will install two copies of Windows 10 onto PCs in our IHCC remote lab system, Netlab. Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 6 Labs==
===In Person Class Labs===
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' In this lab you are asked to open a command prompt window. In older versions of Windows the command prompt was an option in the start menu, but it was removed from there starting in Windows 10. To launch a command prompt just click on the start menu and start typing "cmd" or "Command Prompt" and you will find it.
* 6.1.3.10 Lab - Configure a Wireless Network
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' Change the router settings as indicated in the lab, use these for the NEW settings:
*** Router IP Address: 172.17.99.1
*** Router Subnet Mask: 255.255.255.0
*** DHCP Starting IP Address: 172.17.99.21
*** DHCP Maximum Number of Users: 20
*** Router Username: admin
*** Password: Password123!
*** Wireless SSID: ITE-Wxx (replace xx with the number of one of your PCs, found on a sticker on top of the classroom PC under your desk)
*** Wireless Passphrase: Cisco456!
** '''NOTE:''' Do not complete Part 4 of this lab which is listed as optional.
* 6.1.4.8 Lab - Configure Firewall Settings
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' In Part 2, Step 1 you should add the MAC addresses of both your computers to the allowed list of MACs on the router.
** '''NOTE:''' In Part 2, Step 2 you should add the IP address of ONE of your computers to the DMZ on the router.
** '''NOTE:''' In Part 2, Step 3 you should add a port forwarding rule to forward port 80 to the IP address of the OTHER one of your computers. Also note that different manufacturers call "port forwarding" different things. For example TP-Link calls it "virtual servers" instead in some models of routers.
* 6.2.2.5 Lab - Troubleshoot Network Problems
** '''NOTE:''' In this lab you will connect your router to an Internet connection, in room B-107 please use the GREEN network jack under your desk to make this connection.
** '''NOTE:''' Obtain sheets with two lists of problems to create from the instructor. Create these problems for your partner one at a time while they are out of the room and ask them to fix your network. If you are unsure of how to create the issue ask your instructor for help.
** '''NOTE: Before you leave today please reset your router to the factory default settings.'''

===Fully Online Class Labs===
* You will complete labs for Chapter 6 using a combination of your remote lab PCs and the Cisco Packet Tracer software. Details will be added below the week of February 16.
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' This lab will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You can use "PC 1" as what the lab calls "Host A" and "PC 2" as what the lab calls "Host B". You will be able to skip the wiring instructions from Step 1 of the lab as your remote lab PCs are already wired to complete this lab.
* [[ITC-2000 Lab OpenWRT Router Exploration|OpenWRT Router Exploration Activity]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* 6.1.3.9 Packet Tracer Activity - Connect to a Wireless Network
** '''NOTE:''' For this activity you will be simulating a connection to a wireless network using the Cisco Packet Tracer software which can simulate a large network with multiple PCs and devices all in a single application running on your PC. To complete this activity you will need to download and install the latest version of the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site. You can either install it on your home computer or you can install it on one of your remote lab PCs and use it through Netlab.
** '''NOTE:''' If you have not used Packet Tracer before you may want to view [https://youtu.be/F4bXJMx7nT8 this video showing how to use the small office and home networking features of Packet Tracer] to build a simple network.
* 6.1.4.7 Packet Tracer Activity - Configure Firewall Settings

==Chapter 8 Labs==
===In Person Class Labs===
* 8.3.1.3 Lab - Install a Printer in Windows
* 8.4.1.3 Lab - Share a Printer in Windows
** NOTE: In this lab use a laptop as the second device (the one which is not directly connected to the printer). Both the laptop and your desktop will need to be connected to the same network so setup your network routers with a connection to both computers.
** NOTE: Because of a security issue called "Print Nightmare" Microsoft has made some patches to Windows printer sharing which may prevent you from adding a network printer on a the client (Laptop in this case) through the traditional means (such as just double clicking on the shared printer or by searching and installing it as a network printer on the client. Instead you may need to download and install the printer driver on the client computer first (like you would for a local USB printer) and then manually add the shared printer on the client, specifying the driver to use.
* 8.5.3.2 Lab - Perform Preventive Maintenance on a Laser Printer
** NOTE: In this lab you will not actually install any new parts, just find and remove the existing parts on the printer and then re-install them. Also, you should locate the fuser on the printer and find and watch a video showing how to remove and replace it but do not actually do it because on our particular printer model it requires disassembling most of the printer to get to the fuser.
* Lab - [[Franske ITC-2000 Network Printing Lab|Setup and Connect to Network Printers]]

===Fully Online Class Labs===
* '''NOTE:''' These labs will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You will need to have working Internet access from both PCs in order to complete these labs so make sure you have that enabled and working.
* [[ITC-2000 Lab Remote Printer Installation|Install a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* [[ITC-2000 Lab Remote Printer Sharing|Share a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 9 Labs==
===In Person Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' Before you create your VM please make sure that VirtualBox is set to save VMs into a folder on the D:\ drive that contains the semester and year in the folder name such as ''D:\bfranske-fa17\''
** '''NOTE:''' Change the network jack your PC is plugged into at your desk to the "ITC network" (the GREEN network jack in B107). Make sure to change it back to the "Campus" connection (the RED network jack in B107) before you leave!
** '''NOTE:''' The Ubuntu installation ISO image file is located in the ''D:\CNT Files'' folder. The version of Ubuntu in this folder may be newer than the version listed in the lab
** '''NOTE:''' Set your virtual machine to use at least 2 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** '''NOTE:''' Make sure to set your virtual machine to use bridged networking before starting it
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. The ''D:\CNT Files'' folder should contain some others such as Linux Mint or Debian you can try as well. Just setup a new virtual machine for each one you would like to try.
** '''Don't forget''' to change the network jack your PC is plugged into at your desk back to the "Campus" connection (the RED network jack in B107) before you leave!

===Fully Online Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' You will be completing this lab on PC 1 in your Netlab system so make sure you have a reservation in Netlab, are able to access PC 1, and PC 1 has working Internet access.
** '''NOTE:''' You will need to download and install the latest version of VirtualBox for "Windows Hosts" from the web on PC 1
** '''NOTE:''' You will need to download the latest version of the Ubuntu Desktop ISO file from the web on PC 1
** '''NOTE:''' Set your virtual machine to use at least 3 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. You can download and try installing some others in VirtualBox too such as Linux Mint or Debian Linux. Just setup a new virtual machine for each one you would like to try.

==Chapter 10 Labs==
===In-Person Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive.
** NOTE: Make sure your computer is NOT connected to the Internet while Windows is being installed so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: Do this lab AFTER the Windows Installation lab!
* 10.3.1.4 Lab - Finalize the Windows Installation

===Fully Online Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Your Netlab "PC 2" machine will be erased prior to beginning this lab so that you can practice installing Windows 10 on it again with a few changes.
** NOTE: Before installing Windows 10 on PC 2 make sure to switch off the Internet connection on your OpenWRT router (use your web browser on PC 1 to do this, see the Chapter 4 Windows installation lab for detailed instructions) so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive and not the beginning of the drive (so the Windows installation on the big partition goes before the unpartitioned space.
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down because you will need them again later in the course.
** NOTE: Once the Windows 10 installation is complete on PC 2 sure to switch on the Internet connection on your OpenWRT router again.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: You will be doing this lab on BOTH PC 1 and PC 2. On PC 2 you should have 10 GB of unpartitioned space which you left during the Windows 10 install you just completed so you can skip the optional Step 2 in the lab. On PC 1 you probably don't have any unpartitioned space so you will need to create free space on your drive by shrinking the existing NTFS partition as explained in Step 2 of the lab.
* 10.3.1.4 Lab - Finalize the Windows Installation
** NOTE: Make sure to install the VMware Tools on PC 2 during this lab. See the Chapter 4 Windows installation lab for detailed instructions.

==Chapter 11 Labs==
NOTE: All of these labs will be completed on one of the PCs you installed Windows 10 on in the previous lab.
* 11.1.2.10 Lab - Explore the Windows Desktop
* 11.1.3.4 Lab - Work with Task Manager
* 11.1.4.11 Lab - Working with File Explorer
* 11.2.1.5 Lab - Explore Control Panel Categories
* 11.2.2.3 Lab - User Accounts
* 11.2.3.5 Lab - Configure Browser Settings
* 11.2.5.8 Lab - Manage Virtual Memory
* 11.2.6.2 Lab - Use Device Manager
* 11.2.7.4 Lab - Region and Language Options
* 11.3.1.11 Lab - Monitor and Manage System Resources
* 11.3.2.7 Lab - System Utilities
* 11.3.2.8 Lab - Manage System Files
* 11.3.3.8 Lab - Hard Drive Maintenance
* 11.3.4.6 Lab - Install Third-Party Software
* 11.4.1.5 Lab - Work in the Windows Command Shell
* 11.4.2.7 Lab - File System Commands
* 11.4.3.2 Lab - Disk CLI Commands
* 11.4.4.2 Lab - Task and System CLI Commands
* 11.4.5.3 Lab - Other Useful Commands
* 11.5.2.4 Lab - Share Resources
** NOTE: In this lab activity you will need to share and connect to network files. You will need to setup your second Windows PC, connect the two PCs with a router, and configure them for file sharing. The router and PCs do not need an Internet connection for this lab.
* 11.5.4.2 Lab - Connect and Test the Wireless Connection
* 11.5.6.2 Lab - Windows Remote Desktop and Assistance
* 11.6.1.2 Lab - Manage the Startup Folder
* 11.6.1.5 Lab - Schedule a Task using the GUI and the Command Line
* 11.6.2.4 Lab - System Restore and Hard Drive Backup
* 11.7.3.2 Lab - Troubleshoot Operating System Problems

==Chapter 12 Labs==
===In-Person Class Labs===
* Check out an Android tablet from your instructor.
* The access PIN on the tablets is "1 2 3 4"
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
** Make '''sure''' you set the PIN back to "1 2 3 4" when you are done with the lab if you have changed it!
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

===Fully Online Class Labs===
* If you have access to your own Android tablet or smartphone you can complete these labs on your own device
* If you do not have access to an Android tablet or smartphone you will be able to use an Android system through the remote Netlab system to complete these labs. When you make your reservation in Netlab be sure to choose "Android Device Lab Access" instead of "PC Hardware and Software Lab Access (2 Windows PCs with Network Access)".
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

==Chapter 13 Labs==
===In-Person Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
* 13.3.4.6 Lab - Configure Windows Firewall
* 13.5.2.2 Lab - Document Customer Information in a Work Order

===Fully Online Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
** NOTE: Bitlocker does not function on a boot partition without EFI and a TPM chip (which the Netlab Virtual Machines are not setup for) in the default configuration. As a result you will need to modify the group policy of your system to allow a password to be used for BitLocker without a TPM chip. Try searching the Internet for instructions on how to modify group policy to allow Bitlocker without TPM and contact your instructor if you get stuck.
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
* 13.3.4.6 Lab - Configure Windows Firewall
* 13.5.2.2 Lab - Document Customer Information in a Work Order

==Chapter 14 Labs==
===In-Person Class Labs===
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

===Fully Online Class Labs===
There are two types of labs which you will complete for Chapter 14, the first is a number of "Remote Technician" labs and the second is a "Scripting" lab. Because the two types of labs are quite different there are some special instructions on how to turn in lab reports for this chapter. Please be sure to read these instructions and follow them carefully.

For each "Remote Technician" lab: Read through the "Student Customer Sheet" of the lab, think about what could be causing the issues described by the customer. Write down a list of the questions you would ask the customer to help troubleshoot the issue. Once you have a list of questions make up answers that the customer might give to each question and write down those as well. Write an explanation of what you think a realistic problem (or problems) might be that is/are causing the issues for each lab and why you think it/they is/are the most likely problem(s) based on the questions and answers you asked. For each lab you will turn in your questions, answers, and analysis/solution (put into a single document and separate by lab number).

Do this for each of these labs:
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem

You will also complete this scripting lab which you will write a "normal" lab report about (what you did/problems you had/how you tested/what you learned) and include the lab report in with your remote technician labs above and submit in the usual way:
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

=Homework=
Any homework assigned in the course will go here. This falls into the Labs/Homework category of your course grade. Remember, for homework assignments turn in the actual pages from your lab book or printouts from the curriculum and not a lab report. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.
* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the NetSpace site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

=Participation Activities=
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Attend at least two Student Success Day presentations and bring proof of attendance signed by each presenter (10 points)
** ''NOTE:'' Because SSD sessions are online for 2022 your proof of attendance will be writing a 1/2 page summary for each session you attended and submitting that.
* Meet with an academic advisor (10 points for meeting)
* Complete a program/degree plan (10 points for completing)
* Complete the online course feedback form (5 points for completing)
* Complete the Practice Final Exam (Chapters 1-9) (10 points for attempting)
* Complete the Practice Final Exam (Chapters 10-14) (10 points for attempting)
* Compete the A+ 220-1001 Certification Practice Exam (10 points for attempting)
* Compete the A+ 220-1002 Certification Practice Exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)
* Computer History Summary Report (15 points)
*# Watch one of the videos on computer history provided by your instructor
*# Write a one page summary (double-spaced, 1" margins, 12 point font) of the information you learned in the video and why you think it may be useful to know about that history in your IT career. Submit your report through the Netacad site.

=Unit Assessments=
You are responsible for completing the online exam associated with each chapter in the course through the NetSpace website. This category will also include periodic checkpoint exams covering a group of chapters.

* Chapter 1 Exam
* Chapter 2 Exam
* Chapter 3 Exam
* Chapter 4 Exam
* Certification Checkpoint Exam #1 (Chapters 1 - 4)
* Chapter 5 Exam
* Chapter 6 Exam
* Certification Checkpoint Exam #2 (Chapters 5 - 6)
* Chapter 7 Exam
* Chapter 8 Exam
* Certification Checkpoint Exam #3 (Chapters 7 - 8)
* Chapter 9 Exam
* Chapter 10 Exam
* Chapter 11 Exam
* Certification Checkpoint Exam #4 (Chapters 10 - 11)
* Chapter 12 Exam
* Chapter 13 Exam
* Certification Checkpoint Exam #4 (Chapters 12 - 13)
* Chapter 14 Exam

=Online Final Exams=
The final exam category of your grade includes the following exams
* Final Exam (Chapters 1-9)
* Final Exam (Chapters 10-14)

=Skills Final Exam=
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios.

[[Franske ITC-2000|Return to ITC-2000 Homepage]]

Franske ITC-2900 Important Dates

2022-03-30T22:43:54Z

BenFranske: /* Wednesday April 13, 2022 */

=Thursday January 13, 2022=
* 6:00-8:30pm
* Class Kickoff Meeting (Online)
* Form Teams
* Choose Projects & Get Approval
* Begin Project Research

=Thursday January 20, 2022=
* First Draft Statement of Work due! Submit via D2L by 11:59pm

=Thursday January 27, 2022=
* Final Version Statement of Work due! Submit via D2L by 11:59pm
* You can still make changes to the schedule and scope of your project with the agreement of your instructor as the course goes on but your SoW needs to be finalized and submitted now.

=Tuesday April 12, 2022=
* Have your YouTube video presentation completed, uploaded and available
* YouTube Presentation link must be submitted by one group member on D2L before 11:59pm

=Friday April 29, 2022=
* 1:30-2:30pm - Final Presentation Practice/Setup (Planing to be on campus)
* 2:45-5:00pm - Final Presentations (Planing to be on campus)

=Wednesday May 4, 2022=
* Whitepaper due! One group member submit electronically on D2L before 11:59pm -- Hard copies not required for Spring 2021
* All group meeting minutes due in a single file! One group member must submit on D2L before 11:59pm
* One group member must submit electronic copy of final presentation on D2L before 11:59pm

=Friday May 6, 2022=
* Peer evaluations due, submit on D2L
* Individual time logs (spreadsheet) and work journals (narrative document) due, submit on D2L

Franske ITC-2536 Assignments

2022-03-30T21:02:33Z

BenFranske: /* Participation Activities */

=CCNA 3 Assignments=
==Labs & Homework==
===Packet Tracer Online Submissions===
Each of these activities will be submitted using the Packet Tracer ScoreUP Online Submission process. Points will be earned for each submitted activity based on correctness and completion of the activity. You will see a completion percentage for each activity in the Packet Tracer software before submitting. If you find that any of these activities do not show points or completion in Packet Tracer you should include them in the lab report for the module (see below) instead.

# PT 2.2.13 - Point-to-Point Single-Area OSPFv2 Configuration (7 points)
# PT 2.3.11 - Determine the DR and BDR (7 points)
# PT 2.4.11 - Modify Single-Area OSPFv2 (7 points)
# PT 2.5.3 - Propagate a Default Route in OSPFv2 (7 points)
# PT 2.6.6 - Verify Single-Area OSPFv2 (7 points)
# PT 2.7.1 - Single-Area OSPFv2 Configuration (7 points)
# PT 5.1.8 - Configure Numbered Standard IPv4 ACLs (7 points)
# PT 5.1.9 - Configure Named Standard IPv4 ACLs (7 points)
# PT 5.2.7 - Configure and Modify Standard IPv4 ACLs (7 points)
# PT 5.4.12 - Configure Extended IPv4 ACLs - Scenario 1 (7 points)
# PT 5.4.13 - Configure Extended IPv4 ACLs - Scenario 2 (7 points)
#* NOTE: This activity is not correctly linked from the Cisco Networking Academy curriculum (it is another copy of the PT 5.1.9 activity). You can download a copy of the correct activity from the course page on the Networking Academy site in the Modules 3-5 section.
# PT 5.5.1 - IPv4 ACL Implementation Challenge (7 points)
# PT 6.4.5 - Configure Static NAT (7 points)
# PT 6.5.6 - Configure Dynamic NAT (7 points)
# PT 6.6.7 - Configure PAT (7 points)
# PT 6.8.1 - Configure NAT for IPv4 (7 points)
# PT 10.3.4 - Configure and Verify NTP (7 points)
# PT 10.6.10 - Back Up Configuration Files (7 points)
# PT 10.7.6 - Use a TFTP Server to Upgrade a Cisco IOS Image (7 points)
# PT 10.8.1 - Configure CDP, LLDP, and NTP (7 points)
# PT 12.5.13 - Troubleshoot Enterprise Networks (7 points)
# PT 12.6.2 - Troubleshooting Challenge - Use Documentation to Solve Issues (7 points)

===Lab Reports===
For each module having lab activities you will need to submit one [[Franske Lab Report Format|lab report]] which covers all of the lab activities listed below in the module. You do not need to submit answers to the questions in the activities, those are for your own learning use only. Lab activities may include remote equipment access, campus equipment, or packet tracer activities. If a lab activity is listed as a "lab" below it should be completed on real equipment either on campus or remotely and may not be completed in Packet Tracer. Your instructor will provide details on accessing real lab equipment. If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report (one per module with activities) is worth up to 20 points.

'''Note:''' The password for CAASP Pod PCs in Netlab is: Cisco123

# Lab 2.7.2 - Single-Area OSPFv2 Configuration
# Lab 3.8.8 - Explore DNS Traffic
#* '''NOTE:''' This lab activity requires using Wireshark on an Internet connected PC. We don't have it setup in Netlab yet so you can do it on your home computer or a lab computer on campus.
# PT 4.1.4 - ACL Demonstration
# Lab 5.5.2 - Configure and Verify Extended IPv4 ACLs
#* '''NOTE:''' When enabling HTTPS on newer Cisco devices you must map the HTTPS server to a trustpoint (certificate) on the router. [https://serverfault.com/questions/1051729/troubleshooting-ssl-error-no-cypher-overlap-in-firefox See this StackExchange question for details on how to do this.]
# PT 6.2.7 - Investigate NAT Operations
# Lab 6.8.2 - Configure NAT for IPv4
# PT 7.6.1 - WAN Concepts
# PT 10.1.5 - Use CDP to Map a Network
# PT 10.2.6 - Use LLDP to Map a Network
# Lab 10.6.11 - Use Tera Term to Manage Router Configuration Files
# Lab 10.6.12 - Use TFTP, Flash, and USB to Manage Configuration Files
#* '''NOTE:''' If you are working on a device with multiple IP interfaces it is sometimes required to set a default source interface which will be used by TFTP for communicating with the TFTP server. Some Cisco devices do not seem to automatically pick a correct source interface. When this happens you can end up with a situation where you can ping from the device to the TFTP server's IP address but you are unable to send or receive files over TFTP. For example, in this lab on the router we're only setting an IP on G0/0/1 so that would be the one we should set as the source interface like "ip tftp source-interface gi0/0/1"
# Lab 10.6.13 - Research Password Recovery Procedures
#* After researching the recovery procedures set a hostname and enable password on a router and save the configuration. Try to reset the password on the router while keeping the hostname set the same following the procedures you have researched.
#* '''NOTE:''' If you are working on remote lab equipment you can do password recovery too, the process is a little different but our system does allow you to power on and off network devices as well as to send the BREAK command to devices which are the basics for router password recovery. Recovering passwords on switches can require physical access to hold down a button on the switch while powering up unless some additional configuration is done so you should not try setting an unknown password on a remotely accessed lab switch. See [https://youtu.be/BP8NXAPXLug this video showing the password recovery process on Netlab].
# Lab 10.8.2 - Configure CDP, LLDP, and NTP
#* '''NOTE:''' Some Cisco devices do not have "hardware clocks" (also known as "calendars) anymore so if you are unable to get the "ntp update-calendar" command to work in Part 4, Step 4b it may not exist on your device.
# PT 11.5.1 - Compare Layer 2 and Layer 3 Devices
# PT 12.6.1 - Troubleshooting Challenge - Document the Network
# Lab 13.6.1 - Install Linux in a Virtual Machine and Explore the GUI
#* '''NOTE:''' It is suggested you complete this lab on your home computer if it has enough RAM to run the VM. However, if you need a Netlab system to install on please contact your instructor.

===Homework===
Homework activities will require submitting the actual answers to each question in the activity and may require showing your work as well. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.

* Participate in an online forum discussion (typically 3 quality posts or more) of each module on the Cisco Netacad site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

==Participation Activities==
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Complete the online course feedback form (5 points for completing)
* Complete the Practice Final Exam (10 points for attempting)
* Complete the CCNA Certification Practice Exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)
* Networking History Summary Report (15 points)
*# Watch one of the videos on computer history provided by your instructor
*# Write a one page summary (double-spaced, 1" margins, 12 point font) of the information you learned in the video and why you think it may be useful to know about that history in your IT career. Submit your report through the Netacad site.

==Unit Assessments==
You are responsible for completing all of the online unit assessments listed below. Multiple modules are included in single exams. These exams fall into the online assessments category of your course grade.
* Module 1-2 OSPF Concepts and Configuration Exam
* Module 3-5 Network Security Exam
* Module 6-8 WAN Concepts Exam
* Module 9-12 Optimize, Monitor, and Troubleshoot Networks Exam
* Module 13-14 Emerging Network Technologies Exam

==Other==
You are also responsible for completing these things, see the course syllabus for category and weighting information.
* Online Final Exam
* Skills Final Exam

==Skills Final Exam==
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios. There are two parts to this portion of your grade.
* Half of your grade in this category will be based on successfully completing all parts of the online Packet Tracer Practice Skills Exam at home. You grade will be based on correctly completing all parts of the activity. You will be able to use outside resources for this part of the exam.
* Half of your grade in this category will be based on completing an in-class or remote real equipment skills exam. You will not be able to use any resources other than those specified by your instructor on this part of the exam.

=CCNA Security Assignments=
==Labs & Homework==
===Lab Reports===
You are responsible for completing ALL of these labs. You must submit a [[Franske Lab Report Format|lab report]] about each lab you do. If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab is worth 20 points. This falls into the Labs/Homework category of your course grade. Labs is this course will not be able to be successfully completed in Packet Tracer, you will need to use real lab equipment either remotely or on-campus. Your instructor will provide details about accessing lab equipment.

'''Note:''' The password for CAASP Pod PCs in Netlab is: Cisco123

* Lab 2.6.1.2: Securing the Router for Administrative Access
** Note: The IHCC Netlab system uses Cisco 4331 routers, per the lab instructions these do not support image resilience so you will skip part 4, task 1.
** Note: It is very important that you make certain that IOS Image Resilience is disabled before you leave the lab! See part 4, task 1, steps 5 & 6 for instructions.
* Lab 3.6.1.1: Securing Administrative Access Using AAA and RADIUS
** Note: The WinRadius software used in this lab can be difficult to locate online. A local copy is available on the D drive of campus lab systems in the D:\CNT Files\CCNA Security Materials folder and in the "CCNA Security Files" folder on the desktop of Netlab systems.
* Lab 4.4.1.2: Configuring Zone-Based Policy Firewalls
** Note: You should attempt the "Challenge" section located at the end of this lab. You must also complete the "Appendix - Multiple Interfaces under the Same Zone" section at the end of the lab.
* Lab 6.3.1.1: Securing Layer 2 Switches
* Lab 8.4.1.3: Configuring a Site-to-Site VPN Using Cisco IOS
** HINT: If you have a problem configuring IPSec on a router it's possible the [[Cisco Router License Featureset Configuration|Security license is not active]].
* Lab 9.3.1.2: Configuring ASA Basic Settings and Firewall Using CLI
** Note: If you have problems connecting to the ASA with a web browser and receive errors such as a "cipher mismatch" it's likely that the 3DES/AES license has not been activated yet on your ASA. This is a free process where you can request a license key from Cisco by entering the serial number of your ASA (from the ''show version'' output which can also verify that the VPN-3DES-AES feature is not active) into a web form on the Cisco site and then entering the resulting activation key into your ASA. Instructions for doing this can be found [[Cisco ASA Documentation|on the Cisco ASA Documentation wiki page]].
* Lab 10.1.4.8: Configuring ASA Basic Settings and Firewall Using ASDM
** Note: You may need to adjust your Java security settings in order to run ASDM from the ASA's webpage. Recent versions of Java have restricted the ability to run unsigned Java applets from websites due to the possible security issues of running untrusted code from a website locally on your system. Java security settings can be found in the Java section of your system's control panel.
** NOTE: If you have problems launching ASDM on Windows 10 check the [[Cisco ASA Documentation]] page for a fix. It also wouldn't hurt to make sure you have the latest ASA and ASDM software installed on the ASA, instructions for updating those are also on the [[Cisco ASA Documentation]] page.
* Lab 10.2.1.9: Configure a Site-to-Site IPsec VPN between an ISR and an ASA
* Lab 10.3.1.1: Configure Clientless Remote Access SSL VPNs Using ASDM
* Lab 10.3.1.2: Configure AnyConnect Remote Access SSL VPN Using ASDM
** NOTE: The Anyconnect package may not be installed on your ASA, follow the instructions on the [[Cisco ASA Documentation]] page to install it if it's missing.
* Lab 11.3.1.2: CCNA Security Comprehensive Lab

===Homework===
Homework activities will require submitting the actual answers to each question in the activity and may require showing your work as well. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.

* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the Cisco Netacad site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

==Participation Activities==
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Complete the online course feedback form (5 points for completing)
* Complete practice online final exam (10 points for attempting)
* Meet with the instructor once per week to discuss course progress and ask questions (up to 10 points each based on progress)

==Unit Assessments==
You are responsible for completing all of the online unit assessments listed below. These fall into the online assessments category of your course grade.
* Chapter 1
* Chapter 2
* Chapter 3
* Chapter 4
* Chapter 5
* Chapter 6
* Chapter 7
* Chapter 8
* Chapter 9
* Chapter 10
* Chapter 11

==Other==
You are also responsible for completing these things, see the course syllabus for category and weighting information.
* Online Final Exam
* Skills Final Exam

==Skills Final Exam==
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios. There are two parts to this portion of your grade.
* Half of your grade in this category will be based on successfully completing all parts of the online Packet Tracer Practice Skills Exam at home. You grade will be based on correctly completing all parts of the activity. You will be able to use outside resources for this part of the exam.
* Half of your grade in this category will be based on completing an in-class or remote real equipment skills exam. You will not be able to use any resources other than those specified by your instructor on this part of the exam.

[[Franske ITC-2536|Return to ITC-2536 Homepage]]

Franske ITC-2536 Schedule

2022-03-30T21:00:29Z

BenFranske:

{| class="wikitable"
! Date !! Week !! Session !! Due Before Class Time !! In Class !! Due Online 11:55pm !! Notes
|-
! 11-Jan
| 1 || 1 || || Class Introduction, Cisco Site Access || || 3 Modules to read for next week, it's strongly suggested you yead modules 1-2 before Thursday this week.
|-
! 18-Jan
| 2 || 2 || Read Modules 1-3, Modules 1-3 Online Discussion First Posts || Modules 2-3 PT & Lab Activities || Module 1-2 Exam ||
|-
! 25-Jan
| 3 || 3 || Read Modules 4-5, Modules 1-3 Online Discussion Response Posts, Modules 4-5 Online Discussion First Posts, Modules 2-3 PT Submissions & Lab Reports || Modules 4-5 PT & Lab Activities || ||
|-
! 1-Feb
| 4 || 4 || Read Modules 6-7, Modules 4-5 Online Discussion Response Posts, Modules 6-7 Online Discussion First Posts, Modules 4-5 PT Submissions & Lab Reports || Modules 6-7 PT & Lab Activities || Module 3-5 Exam ||
|-
! 8-Feb
| 5 || 5 || Read Modules 8-9, Modules 6-7 Online Discussion Response Posts, Modules 8-9 Online Discussion First Posts, Modules 6-7 PT Submissions & Lab Reports || STUDENT SUCCESS DAY, NO CLASS MEETING || || Make sure you are caught up with all work!
|-
! 15-Feb
| 6 || 6 || Read Modules 10-11, Modules 8-9 Online Discussion Response Posts, Modules 10-11 Online Discussion First Posts || Modules 10-11 PT & Lab Activities || Module 6-8 Exam ||
|-
! 22-Feb
| 7 || 7 || Read Modules 12-14, Modules 10-11 Online Discussion Response Posts, Modules 12-14 Online Discussion First Posts, Modules 10-11 PT Submissions & Lab Reports || Modules 12-14 PT & Lab Activities || Module 9-12 Exams || Module 13-14 Exam is due before next class!
|-
! 1-Mar
| 8 || 8 || Modules 12-14 Online Discussion Response Posts, Module 13-14 Exam, Practice PT Skills Exam, Modules 12-13 PT Submissions & Lab Reports || Skills Exam || Practice Final Exam, Course Feedback, CCNA Certification Practice Exam || Online Final Exam is due over Spring Break, first 3 chapters of Network Security need to be read by the week after break.
|-
! 8-Mar
| SPRING BREAK || || || || Online Final Exam ||
|-
! 15-Mar
| 9 || 9 || Read Chapters 1-3, Chapters 1-3 Online Discussion First Posts || Chapter 2-3 Lab Activities || ||
|-
! 22-Mar
| 10 || 10 || Read Chapter 4, Chapter 1-3 Online Discussion Response Posts, Chapter 4 Online Discussion First Post, Chapter 2-3 Lab Reports || Chapter 4 Lab Activity || Chapter Exams 1-3 ||
|-
! 29-Mar
| 11 || 11 || Read Chapter 5, Chapter 4 Online Discussion Response Posts, Chapter 5 Online Discussion First Post, Chapter 4 Lab Report || Networking History || Chapter Exam 4 ||
|-
! 5-Apr
| 12 || 12 || Read Chapters 6-7, Chapter 5 Online Discussion Response Posts, Chapter 6-7 Online Discussion First Post, Networking History Assignment || Chapter 6 Lab Activity || Chapter Exam 5 ||
|-
! 12-Apr
| 13 || 13 || Read Chapter 8, Chapter 6-7 Online Discussion Response Posts, Chapter 8 Online Discussion First Post, Chapter 6 Lab Report || Chapter 8 Lab Activities || Chapter Exams 6-7 ||
|-
! 19-Apr
| 14 || 14 || Read Chapters 9-10, Chapter 8 Online Discussion Response Posts, Chapter 9-10 Online Discussion First Posts, Chapter 8 Lab Report || Chapter 9-10 Lab Activities || Chapter Exam 8 ||
|-
! 26-Apr
| 15 || 15 || Read Chapter 11, Chapter 9-10 Online Discussion Response Posts, Chapter 11 Online Discussion First Post, Chapter 9-10 Lab Reports || Chapter 11 Lab Activities || Chapter Exams 9-10 ||
|-
! 3-May
| 16 || 16 || Chapter 11 Online Discussion Response Posts, Practice PT Skills Exam, Chapter 11 Lab Report || Skills Exam || Chapter Exam 11 ||
|-
! 10-May
| FE Week || 17 || Practice Final Exam, Course Feedback || NO CLASS TONIGHT || Online Final Exam ||
|}

Franske ITC-2536 Assignments

2022-03-24T21:46:32Z

BenFranske: /* Lab Reports */

=CCNA 3 Assignments=
==Labs & Homework==
===Packet Tracer Online Submissions===
Each of these activities will be submitted using the Packet Tracer ScoreUP Online Submission process. Points will be earned for each submitted activity based on correctness and completion of the activity. You will see a completion percentage for each activity in the Packet Tracer software before submitting. If you find that any of these activities do not show points or completion in Packet Tracer you should include them in the lab report for the module (see below) instead.

# PT 2.2.13 - Point-to-Point Single-Area OSPFv2 Configuration (7 points)
# PT 2.3.11 - Determine the DR and BDR (7 points)
# PT 2.4.11 - Modify Single-Area OSPFv2 (7 points)
# PT 2.5.3 - Propagate a Default Route in OSPFv2 (7 points)
# PT 2.6.6 - Verify Single-Area OSPFv2 (7 points)
# PT 2.7.1 - Single-Area OSPFv2 Configuration (7 points)
# PT 5.1.8 - Configure Numbered Standard IPv4 ACLs (7 points)
# PT 5.1.9 - Configure Named Standard IPv4 ACLs (7 points)
# PT 5.2.7 - Configure and Modify Standard IPv4 ACLs (7 points)
# PT 5.4.12 - Configure Extended IPv4 ACLs - Scenario 1 (7 points)
# PT 5.4.13 - Configure Extended IPv4 ACLs - Scenario 2 (7 points)
#* NOTE: This activity is not correctly linked from the Cisco Networking Academy curriculum (it is another copy of the PT 5.1.9 activity). You can download a copy of the correct activity from the course page on the Networking Academy site in the Modules 3-5 section.
# PT 5.5.1 - IPv4 ACL Implementation Challenge (7 points)
# PT 6.4.5 - Configure Static NAT (7 points)
# PT 6.5.6 - Configure Dynamic NAT (7 points)
# PT 6.6.7 - Configure PAT (7 points)
# PT 6.8.1 - Configure NAT for IPv4 (7 points)
# PT 10.3.4 - Configure and Verify NTP (7 points)
# PT 10.6.10 - Back Up Configuration Files (7 points)
# PT 10.7.6 - Use a TFTP Server to Upgrade a Cisco IOS Image (7 points)
# PT 10.8.1 - Configure CDP, LLDP, and NTP (7 points)
# PT 12.5.13 - Troubleshoot Enterprise Networks (7 points)
# PT 12.6.2 - Troubleshooting Challenge - Use Documentation to Solve Issues (7 points)

===Lab Reports===
For each module having lab activities you will need to submit one [[Franske Lab Report Format|lab report]] which covers all of the lab activities listed below in the module. You do not need to submit answers to the questions in the activities, those are for your own learning use only. Lab activities may include remote equipment access, campus equipment, or packet tracer activities. If a lab activity is listed as a "lab" below it should be completed on real equipment either on campus or remotely and may not be completed in Packet Tracer. Your instructor will provide details on accessing real lab equipment. If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report (one per module with activities) is worth up to 20 points.

'''Note:''' The password for CAASP Pod PCs in Netlab is: Cisco123

# Lab 2.7.2 - Single-Area OSPFv2 Configuration
# Lab 3.8.8 - Explore DNS Traffic
#* '''NOTE:''' This lab activity requires using Wireshark on an Internet connected PC. We don't have it setup in Netlab yet so you can do it on your home computer or a lab computer on campus.
# PT 4.1.4 - ACL Demonstration
# Lab 5.5.2 - Configure and Verify Extended IPv4 ACLs
#* '''NOTE:''' When enabling HTTPS on newer Cisco devices you must map the HTTPS server to a trustpoint (certificate) on the router. [https://serverfault.com/questions/1051729/troubleshooting-ssl-error-no-cypher-overlap-in-firefox See this StackExchange question for details on how to do this.]
# PT 6.2.7 - Investigate NAT Operations
# Lab 6.8.2 - Configure NAT for IPv4
# PT 7.6.1 - WAN Concepts
# PT 10.1.5 - Use CDP to Map a Network
# PT 10.2.6 - Use LLDP to Map a Network
# Lab 10.6.11 - Use Tera Term to Manage Router Configuration Files
# Lab 10.6.12 - Use TFTP, Flash, and USB to Manage Configuration Files
#* '''NOTE:''' If you are working on a device with multiple IP interfaces it is sometimes required to set a default source interface which will be used by TFTP for communicating with the TFTP server. Some Cisco devices do not seem to automatically pick a correct source interface. When this happens you can end up with a situation where you can ping from the device to the TFTP server's IP address but you are unable to send or receive files over TFTP. For example, in this lab on the router we're only setting an IP on G0/0/1 so that would be the one we should set as the source interface like "ip tftp source-interface gi0/0/1"
# Lab 10.6.13 - Research Password Recovery Procedures
#* After researching the recovery procedures set a hostname and enable password on a router and save the configuration. Try to reset the password on the router while keeping the hostname set the same following the procedures you have researched.
#* '''NOTE:''' If you are working on remote lab equipment you can do password recovery too, the process is a little different but our system does allow you to power on and off network devices as well as to send the BREAK command to devices which are the basics for router password recovery. Recovering passwords on switches can require physical access to hold down a button on the switch while powering up unless some additional configuration is done so you should not try setting an unknown password on a remotely accessed lab switch. See [https://youtu.be/BP8NXAPXLug this video showing the password recovery process on Netlab].
# Lab 10.8.2 - Configure CDP, LLDP, and NTP
#* '''NOTE:''' Some Cisco devices do not have "hardware clocks" (also known as "calendars) anymore so if you are unable to get the "ntp update-calendar" command to work in Part 4, Step 4b it may not exist on your device.
# PT 11.5.1 - Compare Layer 2 and Layer 3 Devices
# PT 12.6.1 - Troubleshooting Challenge - Document the Network
# Lab 13.6.1 - Install Linux in a Virtual Machine and Explore the GUI
#* '''NOTE:''' It is suggested you complete this lab on your home computer if it has enough RAM to run the VM. However, if you need a Netlab system to install on please contact your instructor.

===Homework===
Homework activities will require submitting the actual answers to each question in the activity and may require showing your work as well. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.

* Participate in an online forum discussion (typically 3 quality posts or more) of each module on the Cisco Netacad site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

==Participation Activities==
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Complete the online course feedback form (5 points for completing)
* Complete the Practice Final Exam (10 points for attempting)
* Complete the CCNA Certification Practice Exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)

==Unit Assessments==
You are responsible for completing all of the online unit assessments listed below. Multiple modules are included in single exams. These exams fall into the online assessments category of your course grade.
* Module 1-2 OSPF Concepts and Configuration Exam
* Module 3-5 Network Security Exam
* Module 6-8 WAN Concepts Exam
* Module 9-12 Optimize, Monitor, and Troubleshoot Networks Exam
* Module 13-14 Emerging Network Technologies Exam

==Other==
You are also responsible for completing these things, see the course syllabus for category and weighting information.
* Online Final Exam
* Skills Final Exam

==Skills Final Exam==
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios. There are two parts to this portion of your grade.
* Half of your grade in this category will be based on successfully completing all parts of the online Packet Tracer Practice Skills Exam at home. You grade will be based on correctly completing all parts of the activity. You will be able to use outside resources for this part of the exam.
* Half of your grade in this category will be based on completing an in-class or remote real equipment skills exam. You will not be able to use any resources other than those specified by your instructor on this part of the exam.

=CCNA Security Assignments=
==Labs & Homework==
===Lab Reports===
You are responsible for completing ALL of these labs. You must submit a [[Franske Lab Report Format|lab report]] about each lab you do. If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab is worth 20 points. This falls into the Labs/Homework category of your course grade. Labs is this course will not be able to be successfully completed in Packet Tracer, you will need to use real lab equipment either remotely or on-campus. Your instructor will provide details about accessing lab equipment.

'''Note:''' The password for CAASP Pod PCs in Netlab is: Cisco123

* Lab 2.6.1.2: Securing the Router for Administrative Access
** Note: The IHCC Netlab system uses Cisco 4331 routers, per the lab instructions these do not support image resilience so you will skip part 4, task 1.
** Note: It is very important that you make certain that IOS Image Resilience is disabled before you leave the lab! See part 4, task 1, steps 5 & 6 for instructions.
* Lab 3.6.1.1: Securing Administrative Access Using AAA and RADIUS
** Note: The WinRadius software used in this lab can be difficult to locate online. A local copy is available on the D drive of campus lab systems in the D:\CNT Files\CCNA Security Materials folder and in the "CCNA Security Files" folder on the desktop of Netlab systems.
* Lab 4.4.1.2: Configuring Zone-Based Policy Firewalls
** Note: You should attempt the "Challenge" section located at the end of this lab. You must also complete the "Appendix - Multiple Interfaces under the Same Zone" section at the end of the lab.
* Lab 6.3.1.1: Securing Layer 2 Switches
* Lab 8.4.1.3: Configuring a Site-to-Site VPN Using Cisco IOS
** HINT: If you have a problem configuring IPSec on a router it's possible the [[Cisco Router License Featureset Configuration|Security license is not active]].
* Lab 9.3.1.2: Configuring ASA Basic Settings and Firewall Using CLI
** Note: If you have problems connecting to the ASA with a web browser and receive errors such as a "cipher mismatch" it's likely that the 3DES/AES license has not been activated yet on your ASA. This is a free process where you can request a license key from Cisco by entering the serial number of your ASA (from the ''show version'' output which can also verify that the VPN-3DES-AES feature is not active) into a web form on the Cisco site and then entering the resulting activation key into your ASA. Instructions for doing this can be found [[Cisco ASA Documentation|on the Cisco ASA Documentation wiki page]].
* Lab 10.1.4.8: Configuring ASA Basic Settings and Firewall Using ASDM
** Note: You may need to adjust your Java security settings in order to run ASDM from the ASA's webpage. Recent versions of Java have restricted the ability to run unsigned Java applets from websites due to the possible security issues of running untrusted code from a website locally on your system. Java security settings can be found in the Java section of your system's control panel.
** NOTE: If you have problems launching ASDM on Windows 10 check the [[Cisco ASA Documentation]] page for a fix. It also wouldn't hurt to make sure you have the latest ASA and ASDM software installed on the ASA, instructions for updating those are also on the [[Cisco ASA Documentation]] page.
* Lab 10.2.1.9: Configure a Site-to-Site IPsec VPN between an ISR and an ASA
* Lab 10.3.1.1: Configure Clientless Remote Access SSL VPNs Using ASDM
* Lab 10.3.1.2: Configure AnyConnect Remote Access SSL VPN Using ASDM
** NOTE: The Anyconnect package may not be installed on your ASA, follow the instructions on the [[Cisco ASA Documentation]] page to install it if it's missing.
* Lab 11.3.1.2: CCNA Security Comprehensive Lab

===Homework===
Homework activities will require submitting the actual answers to each question in the activity and may require showing your work as well. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.

* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the Cisco Netacad site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

==Participation Activities==
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Complete the online course feedback form (5 points for completing)
* Complete practice online final exam (10 points for attempting)
* Meet with the instructor once per week to discuss course progress and ask questions (up to 10 points each based on progress)

==Unit Assessments==
You are responsible for completing all of the online unit assessments listed below. These fall into the online assessments category of your course grade.
* Chapter 1
* Chapter 2
* Chapter 3
* Chapter 4
* Chapter 5
* Chapter 6
* Chapter 7
* Chapter 8
* Chapter 9
* Chapter 10
* Chapter 11

==Other==
You are also responsible for completing these things, see the course syllabus for category and weighting information.
* Online Final Exam
* Skills Final Exam

==Skills Final Exam==
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios. There are two parts to this portion of your grade.
* Half of your grade in this category will be based on successfully completing all parts of the online Packet Tracer Practice Skills Exam at home. You grade will be based on correctly completing all parts of the activity. You will be able to use outside resources for this part of the exam.
* Half of your grade in this category will be based on completing an in-class or remote real equipment skills exam. You will not be able to use any resources other than those specified by your instructor on this part of the exam.

[[Franske ITC-2536|Return to ITC-2536 Homepage]]

Franske ITC-2536 Assignments

2022-03-24T21:35:21Z

BenFranske: /* Lab Reports */

=CCNA 3 Assignments=
==Labs & Homework==
===Packet Tracer Online Submissions===
Each of these activities will be submitted using the Packet Tracer ScoreUP Online Submission process. Points will be earned for each submitted activity based on correctness and completion of the activity. You will see a completion percentage for each activity in the Packet Tracer software before submitting. If you find that any of these activities do not show points or completion in Packet Tracer you should include them in the lab report for the module (see below) instead.

# PT 2.2.13 - Point-to-Point Single-Area OSPFv2 Configuration (7 points)
# PT 2.3.11 - Determine the DR and BDR (7 points)
# PT 2.4.11 - Modify Single-Area OSPFv2 (7 points)
# PT 2.5.3 - Propagate a Default Route in OSPFv2 (7 points)
# PT 2.6.6 - Verify Single-Area OSPFv2 (7 points)
# PT 2.7.1 - Single-Area OSPFv2 Configuration (7 points)
# PT 5.1.8 - Configure Numbered Standard IPv4 ACLs (7 points)
# PT 5.1.9 - Configure Named Standard IPv4 ACLs (7 points)
# PT 5.2.7 - Configure and Modify Standard IPv4 ACLs (7 points)
# PT 5.4.12 - Configure Extended IPv4 ACLs - Scenario 1 (7 points)
# PT 5.4.13 - Configure Extended IPv4 ACLs - Scenario 2 (7 points)
#* NOTE: This activity is not correctly linked from the Cisco Networking Academy curriculum (it is another copy of the PT 5.1.9 activity). You can download a copy of the correct activity from the course page on the Networking Academy site in the Modules 3-5 section.
# PT 5.5.1 - IPv4 ACL Implementation Challenge (7 points)
# PT 6.4.5 - Configure Static NAT (7 points)
# PT 6.5.6 - Configure Dynamic NAT (7 points)
# PT 6.6.7 - Configure PAT (7 points)
# PT 6.8.1 - Configure NAT for IPv4 (7 points)
# PT 10.3.4 - Configure and Verify NTP (7 points)
# PT 10.6.10 - Back Up Configuration Files (7 points)
# PT 10.7.6 - Use a TFTP Server to Upgrade a Cisco IOS Image (7 points)
# PT 10.8.1 - Configure CDP, LLDP, and NTP (7 points)
# PT 12.5.13 - Troubleshoot Enterprise Networks (7 points)
# PT 12.6.2 - Troubleshooting Challenge - Use Documentation to Solve Issues (7 points)

===Lab Reports===
For each module having lab activities you will need to submit one [[Franske Lab Report Format|lab report]] which covers all of the lab activities listed below in the module. You do not need to submit answers to the questions in the activities, those are for your own learning use only. Lab activities may include remote equipment access, campus equipment, or packet tracer activities. If a lab activity is listed as a "lab" below it should be completed on real equipment either on campus or remotely and may not be completed in Packet Tracer. Your instructor will provide details on accessing real lab equipment. If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report (one per module with activities) is worth up to 20 points.

'''Note:''' The password for CAASP Pod PCs in Netlab is: Cisco123

# Lab 2.7.2 - Single-Area OSPFv2 Configuration
# Lab 3.8.8 - Explore DNS Traffic
#* '''NOTE:''' This lab activity requires using Wireshark on an Internet connected PC. We don't have it setup in Netlab yet so you can do it on your home computer or a lab computer on campus.
# PT 4.1.4 - ACL Demonstration
# Lab 5.5.2 - Configure and Verify Extended IPv4 ACLs
#* '''NOTE:''' When enabling HTTPS on newer Cisco devices you must map the HTTPS server to a trustpoint (certificate) on the router. [https://serverfault.com/questions/1051729/troubleshooting-ssl-error-no-cypher-overlap-in-firefox See this StackExchange question for details on how to do this.]
# PT 6.2.7 - Investigate NAT Operations
# Lab 6.8.2 - Configure NAT for IPv4
# PT 7.6.1 - WAN Concepts
# PT 10.1.5 - Use CDP to Map a Network
# PT 10.2.6 - Use LLDP to Map a Network
# Lab 10.6.11 - Use Tera Term to Manage Router Configuration Files
# Lab 10.6.12 - Use TFTP, Flash, and USB to Manage Configuration Files
#* '''NOTE:''' If you are working on a device with multiple IP interfaces it is sometimes required to set a default source interface which will be used by TFTP for communicating with the TFTP server. Some Cisco devices do not seem to automatically pick a correct source interface. When this happens you can end up with a situation where you can ping from the device to the TFTP server's IP address but you are unable to send or receive files over TFTP. For example, in this lab on the router we're only setting an IP on G0/0/1 so that would be the one we should set as the source interface like "ip tftp source-interface gi0/0/1"
# Lab 10.6.13 - Research Password Recovery Procedures
#* After researching the recovery procedures set a hostname and enable password on a router and save the configuration. Try to reset the password on the router while keeping the hostname set the same following the procedures you have researched.
#* '''NOTE:''' If you are working on remote lab equipment you can do password recovery too, the process is a little different but our system does allow you to power on and off network devices as well as to send the BREAK command to devices which are the basics for router password recovery. Recovering passwords on switches can require physical access to hold down a button on the switch while powering up unless some additional configuration is done so you should not try setting an unknown password on a remotely accessed lab switch. See [https://youtu.be/BP8NXAPXLug this video showing the password recovery process on Netlab].
# Lab 10.8.2 - Configure CDP, LLDP, and NTP
#* '''NOTE:''' Some Cisco devices do not have "hardware clocks" (also known as "calendars) anymore so if you are unable to get the "ntp update-calendar" command to work in Part 4, Step 4b it may not exist on your device.
# PT 11.5.1 - Compare Layer 2 and Layer 3 Devices
# PT 12.6.1 - Troubleshooting Challenge - Document the Network
# Lab 13.6.1 - Install Linux in a Virtual Machine and Explore the GUI
#* '''NOTE:''' It is suggested you complete this lab on your home computer if it has enough RAM to run the VM. However, if you need a Netlab system to install on please contact your instructor.

===Homework===
Homework activities will require submitting the actual answers to each question in the activity and may require showing your work as well. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.

* Participate in an online forum discussion (typically 3 quality posts or more) of each module on the Cisco Netacad site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

==Participation Activities==
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Complete the online course feedback form (5 points for completing)
* Complete the Practice Final Exam (10 points for attempting)
* Complete the CCNA Certification Practice Exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)

==Unit Assessments==
You are responsible for completing all of the online unit assessments listed below. Multiple modules are included in single exams. These exams fall into the online assessments category of your course grade.
* Module 1-2 OSPF Concepts and Configuration Exam
* Module 3-5 Network Security Exam
* Module 6-8 WAN Concepts Exam
* Module 9-12 Optimize, Monitor, and Troubleshoot Networks Exam
* Module 13-14 Emerging Network Technologies Exam

==Other==
You are also responsible for completing these things, see the course syllabus for category and weighting information.
* Online Final Exam
* Skills Final Exam

==Skills Final Exam==
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios. There are two parts to this portion of your grade.
* Half of your grade in this category will be based on successfully completing all parts of the online Packet Tracer Practice Skills Exam at home. You grade will be based on correctly completing all parts of the activity. You will be able to use outside resources for this part of the exam.
* Half of your grade in this category will be based on completing an in-class or remote real equipment skills exam. You will not be able to use any resources other than those specified by your instructor on this part of the exam.

=CCNA Security Assignments=
==Labs & Homework==
===Lab Reports===
You are responsible for completing ALL of these labs. You must submit a [[Franske Lab Report Format|lab report]] about each lab you do. If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab is worth 20 points. This falls into the Labs/Homework category of your course grade. Labs is this course will not be able to be successfully completed in Packet Tracer, you will need to use real lab equipment either remotely or on-campus. Your instructor will provide details about accessing lab equipment.

'''Note:''' The password for CAASP Pod PCs in Netlab is: Cisco123

* Lab 2.6.1.2: Securing the Router for Administrative Access
** Note: The IHCC Netlab system uses Cisco 4331 routers, per the lab instructions these do not support image resilience so you will skip part 4, task 1.
** Note: It is very important that you make certain that IOS Image Resilience is disabled before you leave the lab! See part 4, task 1, steps 5 & 6 for instructions.
* Lab 3.6.1.1: Securing Administrative Access Using AAA and RADIUS
** Note: The WinRadius software used in this lab can be difficult to locate online. A local copy is available on the D drive of your lab systems in the D:\CNT Files\CCNA Security Materials folder and a link is in the Student Resources page of the introductory module to the course in NetSpace.
* Lab 4.4.1.2: Configuring Zone-Based Policy Firewalls
** Note: You should attempt the "Challenge" section located at the end of this lab. You must also complete the "Appendix - Multiple Interfaces under the Same Zone" section at the end of the lab.
* Lab 5.4.1.1: Configure an Intrusion Prevention System (IPS)
** Note: This lab is not supported on Cisco 4000 series routers, skip this lab for the time being, we may come back to it with an updated IPS lab.
* Lab 6.3.1.1: Securing Layer 2 Switches
* Lab 8.4.1.3: Configuring a Site-to-Site VPN Using Cisco IOS
** HINT: If you have a problem configuring IPSec on a router it's possible the [[Cisco Router License Featureset Configuration|Security license is not active]].
* Lab 9.3.1.2: Configuring ASA Basic Settings and Firewall Using CLI
** Note: If you have problems connecting to the ASA with a web browser and receive errors such as a "cipher mismatch" it's likely that the 3DES/AES license has not been activated yet on your ASA. This is a free process where you can request a license key from Cisco by entering the serial number of your ASA (from the ''show version'' output which can also verify that the VPN-3DES-AES feature is not active) into a web form on the Cisco site and then entering the resulting activation key into your ASA. Instructions for doing this can be found [[Cisco ASA Documentation|on the Cisco ASA Documentation wiki page]].
* Lab 10.1.4.8: Configuring ASA Basic Settings and Firewall Using ASDM
** Note: You may need to adjust your Java security settings in order to run ASDM from the ASA's webpage. Recent versions of Java have restricted the ability to run unsigned Java applets from websites due to the possible security issues of running untrusted code from a website locally on your system. Java security settings can be found in the Java section of your system's control panel.
** NOTE: If you have problems launching ASDM on Windows 10 check the [[Cisco ASA Documentation]] page for a fix. It also wouldn't hurt to make sure you have the latest ASA and ASDM software installed on the ASA, instructions for updating those are also on the [[Cisco ASA Documentation]] page.
* Lab 10.2.1.9: Configure a Site-to-Site IPsec VPN between an ISR and an ASA
* Lab 10.3.1.1: Configure Clientless Remote Access SSL VPNs Using ASDM
* Lab 10.3.1.2: Configure AnyConnect Remote Access SSL VPN Using ASDM
** NOTE: The Anyconnect package may not be installed on your ASA, follow the instructions on the [[Cisco ASA Documentation]] page to install it if it's missing.
* Lab 11.3.1.2: CCNA Security Comprehensive Lab

===Homework===
Homework activities will require submitting the actual answers to each question in the activity and may require showing your work as well. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.

* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the Cisco Netacad site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

==Participation Activities==
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Complete the online course feedback form (5 points for completing)
* Complete practice online final exam (10 points for attempting)
* Meet with the instructor once per week to discuss course progress and ask questions (up to 10 points each based on progress)

==Unit Assessments==
You are responsible for completing all of the online unit assessments listed below. These fall into the online assessments category of your course grade.
* Chapter 1
* Chapter 2
* Chapter 3
* Chapter 4
* Chapter 5
* Chapter 6
* Chapter 7
* Chapter 8
* Chapter 9
* Chapter 10
* Chapter 11

==Other==
You are also responsible for completing these things, see the course syllabus for category and weighting information.
* Online Final Exam
* Skills Final Exam

==Skills Final Exam==
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios. There are two parts to this portion of your grade.
* Half of your grade in this category will be based on successfully completing all parts of the online Packet Tracer Practice Skills Exam at home. You grade will be based on correctly completing all parts of the activity. You will be able to use outside resources for this part of the exam.
* Half of your grade in this category will be based on completing an in-class or remote real equipment skills exam. You will not be able to use any resources other than those specified by your instructor on this part of the exam.

[[Franske ITC-2536|Return to ITC-2536 Homepage]]

Franske ITC-2536 Assignments

2022-03-24T21:34:27Z

BenFranske: /* Lab Reports */

=CCNA 3 Assignments=
==Labs & Homework==
===Packet Tracer Online Submissions===
Each of these activities will be submitted using the Packet Tracer ScoreUP Online Submission process. Points will be earned for each submitted activity based on correctness and completion of the activity. You will see a completion percentage for each activity in the Packet Tracer software before submitting. If you find that any of these activities do not show points or completion in Packet Tracer you should include them in the lab report for the module (see below) instead.

# PT 2.2.13 - Point-to-Point Single-Area OSPFv2 Configuration (7 points)
# PT 2.3.11 - Determine the DR and BDR (7 points)
# PT 2.4.11 - Modify Single-Area OSPFv2 (7 points)
# PT 2.5.3 - Propagate a Default Route in OSPFv2 (7 points)
# PT 2.6.6 - Verify Single-Area OSPFv2 (7 points)
# PT 2.7.1 - Single-Area OSPFv2 Configuration (7 points)
# PT 5.1.8 - Configure Numbered Standard IPv4 ACLs (7 points)
# PT 5.1.9 - Configure Named Standard IPv4 ACLs (7 points)
# PT 5.2.7 - Configure and Modify Standard IPv4 ACLs (7 points)
# PT 5.4.12 - Configure Extended IPv4 ACLs - Scenario 1 (7 points)
# PT 5.4.13 - Configure Extended IPv4 ACLs - Scenario 2 (7 points)
#* NOTE: This activity is not correctly linked from the Cisco Networking Academy curriculum (it is another copy of the PT 5.1.9 activity). You can download a copy of the correct activity from the course page on the Networking Academy site in the Modules 3-5 section.
# PT 5.5.1 - IPv4 ACL Implementation Challenge (7 points)
# PT 6.4.5 - Configure Static NAT (7 points)
# PT 6.5.6 - Configure Dynamic NAT (7 points)
# PT 6.6.7 - Configure PAT (7 points)
# PT 6.8.1 - Configure NAT for IPv4 (7 points)
# PT 10.3.4 - Configure and Verify NTP (7 points)
# PT 10.6.10 - Back Up Configuration Files (7 points)
# PT 10.7.6 - Use a TFTP Server to Upgrade a Cisco IOS Image (7 points)
# PT 10.8.1 - Configure CDP, LLDP, and NTP (7 points)
# PT 12.5.13 - Troubleshoot Enterprise Networks (7 points)
# PT 12.6.2 - Troubleshooting Challenge - Use Documentation to Solve Issues (7 points)

===Lab Reports===
For each module having lab activities you will need to submit one [[Franske Lab Report Format|lab report]] which covers all of the lab activities listed below in the module. You do not need to submit answers to the questions in the activities, those are for your own learning use only. Lab activities may include remote equipment access, campus equipment, or packet tracer activities. If a lab activity is listed as a "lab" below it should be completed on real equipment either on campus or remotely and may not be completed in Packet Tracer. Your instructor will provide details on accessing real lab equipment. If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report (one per module with activities) is worth up to 20 points.

'''Note:''' The password for CAASP Pod PCs in Netlab is: Cisco123

# Lab 2.7.2 - Single-Area OSPFv2 Configuration
# Lab 3.8.8 - Explore DNS Traffic
#* '''NOTE:''' This lab activity requires using Wireshark on an Internet connected PC. We don't have it setup in Netlab yet so you can do it on your home computer or a lab computer on campus.
# PT 4.1.4 - ACL Demonstration
# Lab 5.5.2 - Configure and Verify Extended IPv4 ACLs
#* '''NOTE:''' When enabling HTTPS on newer Cisco devices you must map the HTTPS server to a trustpoint (certificate) on the router. [https://serverfault.com/questions/1051729/troubleshooting-ssl-error-no-cypher-overlap-in-firefox See this StackExchange question for details on how to do this.]
# PT 6.2.7 - Investigate NAT Operations
# Lab 6.8.2 - Configure NAT for IPv4
# PT 7.6.1 - WAN Concepts
# PT 10.1.5 - Use CDP to Map a Network
# PT 10.2.6 - Use LLDP to Map a Network
# Lab 10.6.11 - Use Tera Term to Manage Router Configuration Files
# Lab 10.6.12 - Use TFTP, Flash, and USB to Manage Configuration Files
#* '''NOTE:''' If you are working on a device with multiple IP interfaces it is sometimes required to set a default source interface which will be used by TFTP for communicating with the TFTP server. Some Cisco devices do not seem to automatically pick a correct source interface. When this happens you can end up with a situation where you can ping from the device to the TFTP server's IP address but you are unable to send or receive files over TFTP. For example, in this lab on the router we're only setting an IP on G0/0/1 so that would be the one we should set as the source interface like "ip tftp source-interface gi0/0/1"
# Lab 10.6.13 - Research Password Recovery Procedures
#* After researching the recovery procedures set a hostname and enable password on a router and save the configuration. Try to reset the password on the router while keeping the hostname set the same following the procedures you have researched.
#* '''NOTE:''' If you are working on remote lab equipment you can do password recovery too, the process is a little different but our system does allow you to power on and off network devices as well as to send the BREAK command to devices which are the basics for router password recovery. Recovering passwords on switches can require physical access to hold down a button on the switch while powering up unless some additional configuration is done so you should not try setting an unknown password on a remotely accessed lab switch. See [https://youtu.be/BP8NXAPXLug this video showing the password recovery process on Netlab].
# Lab 10.8.2 - Configure CDP, LLDP, and NTP
#* '''NOTE:''' Some Cisco devices do not have "hardware clocks" (also known as "calendars) anymore so if you are unable to get the "ntp update-calendar" command to work in Part 4, Step 4b it may not exist on your device.
# PT 11.5.1 - Compare Layer 2 and Layer 3 Devices
# PT 12.6.1 - Troubleshooting Challenge - Document the Network
# Lab 13.6.1 - Install Linux in a Virtual Machine and Explore the GUI
#* '''NOTE:''' It is suggested you complete this lab on your home computer if it has enough RAM to run the VM. However, if you need a Netlab system to install on please contact your instructor.

===Homework===
Homework activities will require submitting the actual answers to each question in the activity and may require showing your work as well. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.

* Participate in an online forum discussion (typically 3 quality posts or more) of each module on the Cisco Netacad site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

==Participation Activities==
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Complete the online course feedback form (5 points for completing)
* Complete the Practice Final Exam (10 points for attempting)
* Complete the CCNA Certification Practice Exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)

==Unit Assessments==
You are responsible for completing all of the online unit assessments listed below. Multiple modules are included in single exams. These exams fall into the online assessments category of your course grade.
* Module 1-2 OSPF Concepts and Configuration Exam
* Module 3-5 Network Security Exam
* Module 6-8 WAN Concepts Exam
* Module 9-12 Optimize, Monitor, and Troubleshoot Networks Exam
* Module 13-14 Emerging Network Technologies Exam

==Other==
You are also responsible for completing these things, see the course syllabus for category and weighting information.
* Online Final Exam
* Skills Final Exam

==Skills Final Exam==
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios. There are two parts to this portion of your grade.
* Half of your grade in this category will be based on successfully completing all parts of the online Packet Tracer Practice Skills Exam at home. You grade will be based on correctly completing all parts of the activity. You will be able to use outside resources for this part of the exam.
* Half of your grade in this category will be based on completing an in-class or remote real equipment skills exam. You will not be able to use any resources other than those specified by your instructor on this part of the exam.

=CCNA Security Assignments=
==Labs & Homework==
===Lab Reports===
You are responsible for completing ALL of these labs. You must submit a [[Franske Lab Report Format|lab report]] about each lab you do. If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab is worth 20 points. This falls into the Labs/Homework category of your course grade. Labs is this course will not be able to be successfully completed in Packet Tracer, you will need to use real lab equipment either remotely or on-campus. Your instructor will provide details about accessing lab equipment.

'''Note: The password for CAASP Pod PCs in Netlab is: Cisco123'''

* Lab 2.6.1.2: Securing the Router for Administrative Access
** Note: The IHCC Netlab system uses Cisco 4331 routers, per the lab instructions these do not support image resilience so you will skip part 4, task 1.
** Note: It is very important that you make certain that IOS Image Resilience is disabled before you leave the lab! See part 4, task 1, steps 5 & 6 for instructions.
* Lab 3.6.1.1: Securing Administrative Access Using AAA and RADIUS
** Note: The WinRadius software used in this lab can be difficult to locate online. A local copy is available on the D drive of your lab systems in the D:\CNT Files\CCNA Security Materials folder and a link is in the Student Resources page of the introductory module to the course in NetSpace.
* Lab 4.4.1.2: Configuring Zone-Based Policy Firewalls
** Note: You should attempt the "Challenge" section located at the end of this lab. You must also complete the "Appendix - Multiple Interfaces under the Same Zone" section at the end of the lab.
* Lab 5.4.1.1: Configure an Intrusion Prevention System (IPS)
** Note: This lab is not supported on Cisco 4000 series routers, skip this lab for the time being, we may come back to it with an updated IPS lab.
* Lab 6.3.1.1: Securing Layer 2 Switches
* Lab 8.4.1.3: Configuring a Site-to-Site VPN Using Cisco IOS
** HINT: If you have a problem configuring IPSec on a router it's possible the [[Cisco Router License Featureset Configuration|Security license is not active]].
* Lab 9.3.1.2: Configuring ASA Basic Settings and Firewall Using CLI
** Note: If you have problems connecting to the ASA with a web browser and receive errors such as a "cipher mismatch" it's likely that the 3DES/AES license has not been activated yet on your ASA. This is a free process where you can request a license key from Cisco by entering the serial number of your ASA (from the ''show version'' output which can also verify that the VPN-3DES-AES feature is not active) into a web form on the Cisco site and then entering the resulting activation key into your ASA. Instructions for doing this can be found [[Cisco ASA Documentation|on the Cisco ASA Documentation wiki page]].
* Lab 10.1.4.8: Configuring ASA Basic Settings and Firewall Using ASDM
** Note: You may need to adjust your Java security settings in order to run ASDM from the ASA's webpage. Recent versions of Java have restricted the ability to run unsigned Java applets from websites due to the possible security issues of running untrusted code from a website locally on your system. Java security settings can be found in the Java section of your system's control panel.
** NOTE: If you have problems launching ASDM on Windows 10 check the [[Cisco ASA Documentation]] page for a fix. It also wouldn't hurt to make sure you have the latest ASA and ASDM software installed on the ASA, instructions for updating those are also on the [[Cisco ASA Documentation]] page.
* Lab 10.2.1.9: Configure a Site-to-Site IPsec VPN between an ISR and an ASA
* Lab 10.3.1.1: Configure Clientless Remote Access SSL VPNs Using ASDM
* Lab 10.3.1.2: Configure AnyConnect Remote Access SSL VPN Using ASDM
** NOTE: The Anyconnect package may not be installed on your ASA, follow the instructions on the [[Cisco ASA Documentation]] page to install it if it's missing.
* Lab 11.3.1.2: CCNA Security Comprehensive Lab

===Homework===
Homework activities will require submitting the actual answers to each question in the activity and may require showing your work as well. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.

* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the Cisco Netacad site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

==Participation Activities==
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Complete the online course feedback form (5 points for completing)
* Complete practice online final exam (10 points for attempting)
* Meet with the instructor once per week to discuss course progress and ask questions (up to 10 points each based on progress)

==Unit Assessments==
You are responsible for completing all of the online unit assessments listed below. These fall into the online assessments category of your course grade.
* Chapter 1
* Chapter 2
* Chapter 3
* Chapter 4
* Chapter 5
* Chapter 6
* Chapter 7
* Chapter 8
* Chapter 9
* Chapter 10
* Chapter 11

==Other==
You are also responsible for completing these things, see the course syllabus for category and weighting information.
* Online Final Exam
* Skills Final Exam

==Skills Final Exam==
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios. There are two parts to this portion of your grade.
* Half of your grade in this category will be based on successfully completing all parts of the online Packet Tracer Practice Skills Exam at home. You grade will be based on correctly completing all parts of the activity. You will be able to use outside resources for this part of the exam.
* Half of your grade in this category will be based on completing an in-class or remote real equipment skills exam. You will not be able to use any resources other than those specified by your instructor on this part of the exam.

[[Franske ITC-2536|Return to ITC-2536 Homepage]]

Franske ITC-2000 Assignments

2022-03-17T01:47:56Z

BenFranske: /* In Person Class Labs */

=Labs=
You are responsible for completing ALL of these labs. You must submit a [[Franske Lab Report Format|lab report]] for each topic/chapter (you should combine multiple labs from the chapter/topic into a single report). If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report is worth up to 20 points. This falls into the Labs/Homework category of your course grade.

==PC Disassembly/Reassembly Labs==
'''NOTE: Before beginning these labs please make sure you have watched the lab videos created by your instructor about the disassembly and re-assembly process for these PCs.'''
* 1.3.2.2 Lab - Disassemble a Computer
* 2.1.2.5 Lab - Install the Power Supply
* 2.1.3.10 Lab - Install the Motherboard in a Computer
* 2.1.4.7 Lab – Install the Drives
* 2.1.5.6 Lab - Install Adapter Card
* 2.1.7.4 Lab - Install Internal Cables
* 2.1.7.8 Lab - Install the Front Panel Cables
* 2.1.7.11 Lab – Complete the Computer Assembly

==Chapter 3 Labs==
'''NOTE: You will complete these labs on the same PC which you assembled in the PC Assembly lab.'''
* 3.1.1.6 Lab - Investigate BIOS or UEFI Settings
* 3.1.2.5 Lab - Search for BIOS or UEFI Firmware Updates
* 3.1.2.6 Lab - Install Windows
** '''NOTE:''' You will first need to create a Windows 10 installation USB drive using the [https://www.microsoft.com/en-us/software-download/windows10 Windows 10 Media Creation Tool] from another PC. Be sure to follow the "Using the tool to create installation media (USB flash drive, DVD, or ISO file) to install Windows 10 on a different PC (click to show more or less information)" to create a 64-bit installation USB stick.
** '''NOTE:''' Make sure your computer (the one you built from parts) is NOT connected to the Internet while Windows is being installed on it so that you can create a local account instead of being forced to use a Microsoft account!
** '''NOTE:''' Be sure to choose a new installation, not to repair an existing one. If prompted choose to install "Windows 10 Education" or "Windows 10 Enterprise". Also, choose to do a "Custom" installation, not an upgrade, and delete all existing partitions (note that this will erase all data on the computer).
** '''NOTE:''' If you are prompted for a license or activation key choose that you do not have one or to skip the step.
** '''NOTE:''' During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 3.1.2.7 Lab - Install Third-Party Software in Windows
** '''NOTE:''' You will need to download the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site and copy it to your computer to install it.

==Chapter 4 Labs==
===In Person Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' In this lab you are asked to troubleshoot any problems with your hardware. After making sure your system is working properly obtain sheets from the instructor with a series of problems to create for your partner. Be sure to have your partner leave the room while you are creating each problem (one problem at a time!).

===Fully Online Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' Normally in this lab you are asked to troubleshoot problems with your hardware that were created by a partner of yours following instructions from your instructor. Because the class is being offered online this semester and you are working alone with your computer at home you will instead follow the instructions (which have been put in the Chapter 4 Module on the Cisco Netacad Site) yourself to create various problems with your hardware and then see what type of symptoms each issues produces. Your lab report should include details about the clues you could have used and/or questions you could have asked the user which would show what the problem was.
* [[ITC-2000 Lab Install Windows on Remote Lab PCs|Install Windows on Remote Lab PCs]]
** For this activity you will install two copies of Windows 10 onto PCs in our IHCC remote lab system, Netlab. Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 6 Labs==
===In Person Class Labs===
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' In this lab you are asked to open a command prompt window. In older versions of Windows the command prompt was an option in the start menu, but it was removed from there starting in Windows 10. To launch a command prompt just click on the start menu and start typing "cmd" or "Command Prompt" and you will find it.
* 6.1.3.10 Lab - Configure a Wireless Network
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' Change the router settings as indicated in the lab, use these for the NEW settings:
*** Router IP Address: 172.17.99.1
*** Router Subnet Mask: 255.255.255.0
*** DHCP Starting IP Address: 172.17.99.21
*** DHCP Maximum Number of Users: 20
*** Router Username: admin
*** Password: Password123!
*** Wireless SSID: ITE-Wxx (replace xx with the number of one of your PCs, found on a sticker on top of the classroom PC under your desk)
*** Wireless Passphrase: Cisco456!
** '''NOTE:''' Do not complete Part 4 of this lab which is listed as optional.
* 6.1.4.8 Lab - Configure Firewall Settings
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' In Part 2, Step 1 you should add the MAC addresses of both your computers to the allowed list of MACs on the router.
** '''NOTE:''' In Part 2, Step 2 you should add the IP address of ONE of your computers to the DMZ on the router.
** '''NOTE:''' In Part 2, Step 3 you should add a port forwarding rule to forward port 80 to the IP address of the OTHER one of your computers. Also note that different manufacturers call "port forwarding" different things. For example TP-Link calls it "virtual servers" instead in some models of routers.
* 6.2.2.5 Lab - Troubleshoot Network Problems
** '''NOTE:''' In this lab you will connect your router to an Internet connection, in room B-107 please use the GREEN network jack under your desk to make this connection.
** '''NOTE:''' Obtain sheets with two lists of problems to create from the instructor. Create these problems for your partner one at a time while they are out of the room and ask them to fix your network. If you are unsure of how to create the issue ask your instructor for help.
** '''NOTE: Before you leave today please reset your router to the factory default settings.'''

===Fully Online Class Labs===
* You will complete labs for Chapter 6 using a combination of your remote lab PCs and the Cisco Packet Tracer software. Details will be added below the week of February 16.
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' This lab will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You can use "PC 1" as what the lab calls "Host A" and "PC 2" as what the lab calls "Host B". You will be able to skip the wiring instructions from Step 1 of the lab as your remote lab PCs are already wired to complete this lab.
* [[ITC-2000 Lab OpenWRT Router Exploration|OpenWRT Router Exploration Activity]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* 6.1.3.9 Packet Tracer Activity - Connect to a Wireless Network
** '''NOTE:''' For this activity you will be simulating a connection to a wireless network using the Cisco Packet Tracer software which can simulate a large network with multiple PCs and devices all in a single application running on your PC. To complete this activity you will need to download and install the latest version of the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site. You can either install it on your home computer or you can install it on one of your remote lab PCs and use it through Netlab.
** '''NOTE:''' If you have not used Packet Tracer before you may want to view [https://youtu.be/F4bXJMx7nT8 this video showing how to use the small office and home networking features of Packet Tracer] to build a simple network.
* 6.1.4.7 Packet Tracer Activity - Configure Firewall Settings

==Chapter 8 Labs==
===In Person Class Labs===
* 8.3.1.3 Lab - Install a Printer in Windows
* 8.4.1.3 Lab - Share a Printer in Windows
** NOTE: In this lab use a laptop as the second device (the one which is not directly connected to the printer). Both the laptop and your desktop will need to be connected to the same network so setup your network routers with a connection to both computers.
** NOTE: Because of a security issue called "Print Nightmare" Microsoft has made some patches to Windows printer sharing which may prevent you from adding a network printer on a the client (Laptop in this case) through the traditional means (such as just double clicking on the shared printer or by searching and installing it as a network printer on the client. Instead you may need to download and install the printer driver on the client computer first (like you would for a local USB printer) and then manually add the shared printer on the client, specifying the driver to use.
* 8.5.3.2 Lab - Perform Preventive Maintenance on a Laser Printer
** NOTE: In this lab you will not actually install any new parts, just find and remove the existing parts on the printer and then re-install them. Also, you should locate the fuser on the printer and find and watch a video showing how to remove and replace it but do not actually do it because on our particular printer model it requires disassembling most of the printer to get to the fuser.
* Lab - [[Franske ITC-2000 Network Printing Lab|Setup and Connect to Network Printers]]

===Fully Online Class Labs===
* '''NOTE:''' These labs will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You will need to have working Internet access from both PCs in order to complete these labs so make sure you have that enabled and working.
* [[ITC-2000 Lab Remote Printer Installation|Install a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* [[ITC-2000 Lab Remote Printer Sharing|Share a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 9 Labs==
===In Person Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' Before you create your VM please make sure that VirtualBox is set to save VMs into a folder on the D:\ drive that contains the semester and year in the folder name such as ''D:\bfranske-fa17\''
** '''NOTE:''' Change the network jack your PC is plugged into at your desk to the "ITC network" (the GREEN network jack in B107). Make sure to change it back to the "Campus" connection (the RED network jack in B107) before you leave!
** '''NOTE:''' The Ubuntu installation ISO image file is located in the ''D:\CNT Files'' folder. The version of Ubuntu in this folder may be newer than the version listed in the lab
** '''NOTE:''' Set your virtual machine to use at least 2 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** '''NOTE:''' Make sure to set your virtual machine to use bridged networking before starting it
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. The ''D:\CNT Files'' folder should contain some others such as Linux Mint or Debian you can try as well. Just setup a new virtual machine for each one you would like to try.
** '''Don't forget''' to change the network jack your PC is plugged into at your desk back to the "Campus" connection (the RED network jack in B107) before you leave!

===Fully Online Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' You will be completing this lab on PC 1 in your Netlab system so make sure you have a reservation in Netlab, are able to access PC 1, and PC 1 has working Internet access.
** '''NOTE:''' You will need to download and install the latest version of VirtualBox for "Windows Hosts" from the web on PC 1
** '''NOTE:''' You will need to download the latest version of the Ubuntu Desktop ISO file from the web on PC 1
** '''NOTE:''' Set your virtual machine to use at least 3 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. You can download and try installing some others in VirtualBox too such as Linux Mint or Debian Linux. Just setup a new virtual machine for each one you would like to try.

==Chapter 10 Labs==
===In-Person Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive.
** NOTE: Make sure your computer is NOT connected to the Internet while Windows is being installed so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: Do this lab AFTER the Windows Installation lab!
* 10.3.1.4 Lab - Finalize the Windows Installation

===Fully Online Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Your Netlab "PC 2" machine will be erased prior to beginning this lab so that you can practice installing Windows 10 on it again with a few changes.
** NOTE: Before installing Windows 10 on PC 2 make sure to switch off the Internet connection on your OpenWRT router (use your web browser on PC 1 to do this, see the Chapter 4 Windows installation lab for detailed instructions) so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive and not the beginning of the drive (so the Windows installation on the big partition goes before the unpartitioned space.
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down because you will need them again later in the course.
** NOTE: Once the Windows 10 installation is complete on PC 2 sure to switch on the Internet connection on your OpenWRT router again.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: You will be doing this lab on BOTH PC 1 and PC 2. On PC 2 you should have 10 GB of unpartitioned space which you left during the Windows 10 install you just completed so you can skip the optional Step 2 in the lab. On PC 1 you probably don't have any unpartitioned space so you will need to create free space on your drive by shrinking the existing NTFS partition as explained in Step 2 of the lab.
* 10.3.1.4 Lab - Finalize the Windows Installation
** NOTE: Make sure to install the VMware Tools on PC 2 during this lab. See the Chapter 4 Windows installation lab for detailed instructions.

==Chapter 11 Labs==
NOTE: All of these labs will be completed on one of the PCs you installed Windows 10 on in the previous lab.
* 11.1.2.10 Lab - Explore the Windows Desktop
* 11.1.3.4 Lab - Work with Task Manager
* 11.1.4.11 Lab - Working with File Explorer
* 11.2.1.5 Lab - Explore Control Panel Categories
* 11.2.2.3 Lab - User Accounts
* 11.2.3.5 Lab - Configure Browser Settings
* 11.2.5.8 Lab - Manage Virtual Memory
* 11.2.6.2 Lab - Use Device Manager
* 11.2.7.4 Lab - Region and Language Options
* 11.3.1.11 Lab - Monitor and Manage System Resources
* 11.3.2.7 Lab - System Utilities
* 11.3.2.8 Lab - Manage System Files
* 11.3.3.8 Lab - Hard Drive Maintenance
* 11.3.4.6 Lab - Install Third-Party Software
* 11.4.1.5 Lab - Work in the Windows Command Shell
* 11.4.2.7 Lab - File System Commands
* 11.4.3.2 Lab - Disk CLI Commands
* 11.4.4.2 Lab - Task and System CLI Commands
* 11.4.5.3 Lab - Other Useful Commands
* 11.5.2.4 Lab - Share Resources
* 11.5.4.2 Lab - Connect and Test the Wireless Connection
* 11.5.6.2 Lab - Windows Remote Desktop and Assistance
* 11.6.1.2 Lab - Manage the Startup Folder
* 11.6.1.5 Lab - Schedule a Task using the GUI and the Command Line
* 11.6.2.4 Lab - System Restore and Hard Drive Backup
* 11.7.3.2 Lab - Troubleshoot Operating System Problems

==Chapter 12 Labs==
===In-Person Class Labs===
* Check out an Android tablet from your instructor.
* The access PIN on the tablets is "1 2 3 4"
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
** Make '''sure''' you set the PIN back to "1 2 3 4" when you are done with the lab if you have changed it!
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

===Fully Online Class Labs===
* If you have access to your own Android tablet or smartphone you can complete these labs on your own device
* If you do not have access to an Android tablet or smartphone you will be able to use an Android system through the remote Netlab system to complete these labs. When you make your reservation in Netlab be sure to choose "Android Device Lab Access" instead of "PC Hardware and Software Lab Access (2 Windows PCs with Network Access)".
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

==Chapter 13 Labs==
===In-Person Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
* 13.3.4.6 Lab - Configure Windows Firewall
* 13.5.2.2 Lab - Document Customer Information in a Work Order

===Fully Online Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
** NOTE: Bitlocker does not function on a boot partition without EFI and a TPM chip (which the Netlab Virtual Machines are not setup for) in the default configuration. As a result you will need to modify the group policy of your system to allow a password to be used for BitLocker without a TPM chip. Try searching the Internet for instructions on how to modify group policy to allow Bitlocker without TPM and contact your instructor if you get stuck.
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
* 13.3.4.6 Lab - Configure Windows Firewall
* 13.5.2.2 Lab - Document Customer Information in a Work Order

==Chapter 14 Labs==
===In-Person Class Labs===
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

===Fully Online Class Labs===
There are two types of labs which you will complete for Chapter 14, the first is a number of "Remote Technician" labs and the second is a "Scripting" lab. Because the two types of labs are quite different there are some special instructions on how to turn in lab reports for this chapter. Please be sure to read these instructions and follow them carefully.

For each "Remote Technician" lab: Read through the "Student Customer Sheet" of the lab, think about what could be causing the issues described by the customer. Write down a list of the questions you would ask the customer to help troubleshoot the issue. Once you have a list of questions make up answers that the customer might give to each question and write down those as well. Write an explanation of what you think a realistic problem (or problems) might be that is/are causing the issues for each lab and why you think it/they is/are the most likely problem(s) based on the questions and answers you asked. For each lab you will turn in your questions, answers, and analysis/solution (put into a single document and separate by lab number).

Do this for each of these labs:
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem

You will also complete this scripting lab which you will write a "normal" lab report about (what you did/problems you had/how you tested/what you learned) and include the lab report in with your remote technician labs above and submit in the usual way:
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

=Homework=
Any homework assigned in the course will go here. This falls into the Labs/Homework category of your course grade. Remember, for homework assignments turn in the actual pages from your lab book or printouts from the curriculum and not a lab report. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.
* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the NetSpace site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

=Participation Activities=
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Attend at least two Student Success Day presentations and bring proof of attendance signed by each presenter (10 points)
** ''NOTE:'' Because SSD sessions are online for 2022 your proof of attendance will be writing a 1/2 page summary for each session you attended and submitting that.
* Meet with an academic advisor (10 points for meeting)
* Complete a program/degree plan (10 points for completing)
* Complete the online course feedback form (5 points for completing)
* Complete the Practice Final Exam (Chapters 1-9) (10 points for attempting)
* Complete the Practice Final Exam (Chapters 10-14) (10 points for attempting)
* Compete the A+ 220-1001 Certification Practice Exam (10 points for attempting)
* Compete the A+ 220-1002 Certification Practice Exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)
* Computer History Summary Report (15 points)
*# Watch one of the videos on computer history provided by your instructor
*# Write a one page summary (double-spaced, 1" margins, 12 point font) of the information you learned in the video and why you think it may be useful to know about that history in your IT career. Submit your report through the Netacad site.

=Unit Assessments=
You are responsible for completing the online exam associated with each chapter in the course through the NetSpace website. This category will also include periodic checkpoint exams covering a group of chapters.

* Chapter 1 Exam
* Chapter 2 Exam
* Chapter 3 Exam
* Chapter 4 Exam
* Certification Checkpoint Exam #1 (Chapters 1 - 4)
* Chapter 5 Exam
* Chapter 6 Exam
* Certification Checkpoint Exam #2 (Chapters 5 - 6)
* Chapter 7 Exam
* Chapter 8 Exam
* Certification Checkpoint Exam #3 (Chapters 7 - 8)
* Chapter 9 Exam
* Chapter 10 Exam
* Chapter 11 Exam
* Certification Checkpoint Exam #4 (Chapters 10 - 11)
* Chapter 12 Exam
* Chapter 13 Exam
* Certification Checkpoint Exam #4 (Chapters 12 - 13)
* Chapter 14 Exam

=Online Final Exams=
The final exam category of your grade includes the following exams
* Final Exam (Chapters 1-9)
* Final Exam (Chapters 10-14)

=Skills Final Exam=
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios.

[[Franske ITC-2000|Return to ITC-2000 Homepage]]

Franske ITC-2000 Assignments

2022-03-01T19:26:03Z

BenFranske: /* In Person Class Labs */

=Labs=
You are responsible for completing ALL of these labs. You must submit a [[Franske Lab Report Format|lab report]] for each topic/chapter (you should combine multiple labs from the chapter/topic into a single report). If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report is worth up to 20 points. This falls into the Labs/Homework category of your course grade.

==PC Disassembly/Reassembly Labs==
'''NOTE: Before beginning these labs please make sure you have watched the lab videos created by your instructor about the disassembly and re-assembly process for these PCs.'''
* 1.3.2.2 Lab - Disassemble a Computer
* 2.1.2.5 Lab - Install the Power Supply
* 2.1.3.10 Lab - Install the Motherboard in a Computer
* 2.1.4.7 Lab – Install the Drives
* 2.1.5.6 Lab - Install Adapter Card
* 2.1.7.4 Lab - Install Internal Cables
* 2.1.7.8 Lab - Install the Front Panel Cables
* 2.1.7.11 Lab – Complete the Computer Assembly

==Chapter 3 Labs==
'''NOTE: You will complete these labs on the same PC which you assembled in the PC Assembly lab.'''
* 3.1.1.6 Lab - Investigate BIOS or UEFI Settings
* 3.1.2.5 Lab - Search for BIOS or UEFI Firmware Updates
* 3.1.2.6 Lab - Install Windows
** '''NOTE:''' You will first need to create a Windows 10 installation USB drive using the [https://www.microsoft.com/en-us/software-download/windows10 Windows 10 Media Creation Tool] from another PC. Be sure to follow the "Using the tool to create installation media (USB flash drive, DVD, or ISO file) to install Windows 10 on a different PC (click to show more or less information)" to create a 64-bit installation USB stick.
** '''NOTE:''' Make sure your computer (the one you built from parts) is NOT connected to the Internet while Windows is being installed on it so that you can create a local account instead of being forced to use a Microsoft account!
** '''NOTE:''' Be sure to choose a new installation, not to repair an existing one. If prompted choose to install "Windows 10 Education" or "Windows 10 Enterprise". Also, choose to do a "Custom" installation, not an upgrade, and delete all existing partitions (note that this will erase all data on the computer).
** '''NOTE:''' If you are prompted for a license or activation key choose that you do not have one or to skip the step.
** '''NOTE:''' During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 3.1.2.7 Lab - Install Third-Party Software in Windows
** '''NOTE:''' You will need to download the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site and copy it to your computer to install it.

==Chapter 4 Labs==
===In Person Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' In this lab you are asked to troubleshoot any problems with your hardware. After making sure your system is working properly obtain sheets from the instructor with a series of problems to create for your partner. Be sure to have your partner leave the room while you are creating each problem (one problem at a time!).

===Fully Online Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' Normally in this lab you are asked to troubleshoot problems with your hardware that were created by a partner of yours following instructions from your instructor. Because the class is being offered online this semester and you are working alone with your computer at home you will instead follow the instructions (which have been put in the Chapter 4 Module on the Cisco Netacad Site) yourself to create various problems with your hardware and then see what type of symptoms each issues produces. Your lab report should include details about the clues you could have used and/or questions you could have asked the user which would show what the problem was.
* [[ITC-2000 Lab Install Windows on Remote Lab PCs|Install Windows on Remote Lab PCs]]
** For this activity you will install two copies of Windows 10 onto PCs in our IHCC remote lab system, Netlab. Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 6 Labs==
===In Person Class Labs===
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' In this lab you are asked to open a command prompt window. In older versions of Windows the command prompt was an option in the start menu, but it was removed from there starting in Windows 10. To launch a command prompt just click on the start menu and start typing "cmd" or "Command Prompt" and you will find it.
* 6.1.3.10 Lab - Configure a Wireless Network
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' Change the router settings as indicated in the lab, use these for the NEW settings:
*** Router IP Address: 172.17.99.1
*** Router Subnet Mask: 255.255.255.0
*** DHCP Starting IP Address: 172.17.99.21
*** DHCP Maximum Number of Users: 20
*** Router Username: admin
*** Password: Password123!
*** Wireless SSID: ITE-Wxx (replace xx with the number of one of your PCs, found on a sticker on top of the classroom PC under your desk)
*** Wireless Passphrase: Cisco456!
** '''NOTE:''' Do not complete Part 4 of this lab which is listed as optional.
* 6.1.4.8 Lab - Configure Firewall Settings
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' In Part 2, Step 1 you should add the MAC addresses of both your computers to the allowed list of MACs on the router.
** '''NOTE:''' In Part 2, Step 2 you should add the IP address of ONE of your computers to the DMZ on the router.
** '''NOTE:''' In Part 2, Step 3 you should add a port forwarding rule to forward port 80 to the IP address of the OTHER one of your computers. Also note that different manufacturers call "port forwarding" different things. For example TP-Link calls it "virtual servers" instead in some models of routers.
* 6.2.2.5 Lab - Troubleshoot Network Problems
** '''NOTE:''' In this lab you will connect your router to an Internet connection, in room B-107 please use the GREEN network jack under your desk to make this connection.
** '''NOTE:''' Obtain sheets with two lists of problems to create from the instructor. Create these problems for your partner one at a time while they are out of the room and ask them to fix your network. If you are unsure of how to create the issue ask your instructor for help.
** '''NOTE: Before you leave today please reset your router to the factory default settings.'''

===Fully Online Class Labs===
* You will complete labs for Chapter 6 using a combination of your remote lab PCs and the Cisco Packet Tracer software. Details will be added below the week of February 16.
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' This lab will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You can use "PC 1" as what the lab calls "Host A" and "PC 2" as what the lab calls "Host B". You will be able to skip the wiring instructions from Step 1 of the lab as your remote lab PCs are already wired to complete this lab.
* [[ITC-2000 Lab OpenWRT Router Exploration|OpenWRT Router Exploration Activity]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* 6.1.3.9 Packet Tracer Activity - Connect to a Wireless Network
** '''NOTE:''' For this activity you will be simulating a connection to a wireless network using the Cisco Packet Tracer software which can simulate a large network with multiple PCs and devices all in a single application running on your PC. To complete this activity you will need to download and install the latest version of the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site. You can either install it on your home computer or you can install it on one of your remote lab PCs and use it through Netlab.
** '''NOTE:''' If you have not used Packet Tracer before you may want to view [https://youtu.be/F4bXJMx7nT8 this video showing how to use the small office and home networking features of Packet Tracer] to build a simple network.
* 6.1.4.7 Packet Tracer Activity - Configure Firewall Settings

==Chapter 8 Labs==
===In Person Class Labs===
* 8.3.1.3 Lab - Install a Printer in Windows
* 8.4.1.3 Lab - Share a Printer in Windows
** NOTE: In this lab use a laptop as the second device (the one which is not directly connected to the printer). Both the laptop and your desktop will need to be connected to the same network so setup your network routers with a connection to both computers.
* 8.5.3.2 Lab - Perform Preventive Maintenance on a Laser Printer
** NOTE: In this lab you will not actually install any new parts, just find and remove the existing parts on the printer and then re-install them. Also, you should locate the fuser on the printer and find and watch a video showing how to remove and replace it but do not actually do it because on our particular printer model it requires disassembling most of the printer to get to the fuser.
* Lab - [[Franske ITC-2000 Network Printing Lab|Setup and Connect to Network Printers]]

===Fully Online Class Labs===
* '''NOTE:''' These labs will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You will need to have working Internet access from both PCs in order to complete these labs so make sure you have that enabled and working.
* [[ITC-2000 Lab Remote Printer Installation|Install a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* [[ITC-2000 Lab Remote Printer Sharing|Share a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 9 Labs==
===In Person Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' Before you create your VM please make sure that VirtualBox is set to save VMs into a folder on the D:\ drive that contains the semester and year in the folder name such as ''D:\bfranske-fa17\''
** '''NOTE:''' Change the network jack your PC is plugged into at your desk to the "ITC network" (the GREEN network jack in B107). Make sure to change it back to the "Campus" connection (the RED network jack in B107) before you leave!
** '''NOTE:''' The Ubuntu installation ISO image file is located in the ''D:\CNT Files'' folder. The version of Ubuntu in this folder may be newer than the version listed in the lab
** '''NOTE:''' Set your virtual machine to use at least 2 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** '''NOTE:''' Make sure to set your virtual machine to use bridged networking before starting it
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. The ''D:\CNT Files'' folder should contain some others such as Linux Mint or Debian you can try as well. Just setup a new virtual machine for each one you would like to try.
** '''Don't forget''' to change the network jack your PC is plugged into at your desk back to the "Campus" connection (the RED network jack in B107) before you leave!

===Fully Online Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' You will be completing this lab on PC 1 in your Netlab system so make sure you have a reservation in Netlab, are able to access PC 1, and PC 1 has working Internet access.
** '''NOTE:''' You will need to download and install the latest version of VirtualBox for "Windows Hosts" from the web on PC 1
** '''NOTE:''' You will need to download the latest version of the Ubuntu Desktop ISO file from the web on PC 1
** '''NOTE:''' Set your virtual machine to use at least 3 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. You can download and try installing some others in VirtualBox too such as Linux Mint or Debian Linux. Just setup a new virtual machine for each one you would like to try.

==Chapter 10 Labs==
===In-Person Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive.
** NOTE: Make sure your computer is NOT connected to the Internet while Windows is being installed so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: Do this lab AFTER the Windows Installation lab!
* 10.3.1.4 Lab - Finalize the Windows Installation

===Fully Online Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Your Netlab "PC 2" machine will be erased prior to beginning this lab so that you can practice installing Windows 10 on it again with a few changes.
** NOTE: Before installing Windows 10 on PC 2 make sure to switch off the Internet connection on your OpenWRT router (use your web browser on PC 1 to do this, see the Chapter 4 Windows installation lab for detailed instructions) so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive and not the beginning of the drive (so the Windows installation on the big partition goes before the unpartitioned space.
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down because you will need them again later in the course.
** NOTE: Once the Windows 10 installation is complete on PC 2 sure to switch on the Internet connection on your OpenWRT router again.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: You will be doing this lab on BOTH PC 1 and PC 2. On PC 2 you should have 10 GB of unpartitioned space which you left during the Windows 10 install you just completed so you can skip the optional Step 2 in the lab. On PC 1 you probably don't have any unpartitioned space so you will need to create free space on your drive by shrinking the existing NTFS partition as explained in Step 2 of the lab.
* 10.3.1.4 Lab - Finalize the Windows Installation
** NOTE: Make sure to install the VMware Tools on PC 2 during this lab. See the Chapter 4 Windows installation lab for detailed instructions.

==Chapter 11 Labs==
NOTE: All of these labs will be completed on one of the PCs you installed Windows 10 on in the previous lab.
* 11.1.2.10 Lab - Explore the Windows Desktop
* 11.1.3.4 Lab - Work with Task Manager
* 11.1.4.11 Lab - Working with File Explorer
* 11.2.1.5 Lab - Explore Control Panel Categories
* 11.2.2.3 Lab - User Accounts
* 11.2.3.5 Lab - Configure Browser Settings
* 11.2.5.8 Lab - Manage Virtual Memory
* 11.2.6.2 Lab - Use Device Manager
* 11.2.7.4 Lab - Region and Language Options
* 11.3.1.11 Lab - Monitor and Manage System Resources
* 11.3.2.7 Lab - System Utilities
* 11.3.2.8 Lab - Manage System Files
* 11.3.3.8 Lab - Hard Drive Maintenance
* 11.3.4.6 Lab - Install Third-Party Software
* 11.4.1.5 Lab - Work in the Windows Command Shell
* 11.4.2.7 Lab - File System Commands
* 11.4.3.2 Lab - Disk CLI Commands
* 11.4.4.2 Lab - Task and System CLI Commands
* 11.4.5.3 Lab - Other Useful Commands
* 11.5.2.4 Lab - Share Resources
* 11.5.4.2 Lab - Connect and Test the Wireless Connection
* 11.5.6.2 Lab - Windows Remote Desktop and Assistance
* 11.6.1.2 Lab - Manage the Startup Folder
* 11.6.1.5 Lab - Schedule a Task using the GUI and the Command Line
* 11.6.2.4 Lab - System Restore and Hard Drive Backup
* 11.7.3.2 Lab - Troubleshoot Operating System Problems

==Chapter 12 Labs==
===In-Person Class Labs===
* Check out an Android tablet from your instructor.
* The access PIN on the tablets is "1 2 3 4"
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
** Make '''sure''' you set the PIN back to "1 2 3 4" when you are done with the lab if you have changed it!
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

===Fully Online Class Labs===
* If you have access to your own Android tablet or smartphone you can complete these labs on your own device
* If you do not have access to an Android tablet or smartphone you will be able to use an Android system through the remote Netlab system to complete these labs. When you make your reservation in Netlab be sure to choose "Android Device Lab Access" instead of "PC Hardware and Software Lab Access (2 Windows PCs with Network Access)".
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

==Chapter 13 Labs==
===In-Person Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
* 13.3.4.6 Lab - Configure Windows Firewall
* 13.5.2.2 Lab - Document Customer Information in a Work Order

===Fully Online Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
** NOTE: Bitlocker does not function on a boot partition without EFI and a TPM chip (which the Netlab Virtual Machines are not setup for) in the default configuration. As a result you will need to modify the group policy of your system to allow a password to be used for BitLocker without a TPM chip. Try searching the Internet for instructions on how to modify group policy to allow Bitlocker without TPM and contact your instructor if you get stuck.
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
* 13.3.4.6 Lab - Configure Windows Firewall
* 13.5.2.2 Lab - Document Customer Information in a Work Order

==Chapter 14 Labs==
===In-Person Class Labs===
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

===Fully Online Class Labs===
There are two types of labs which you will complete for Chapter 14, the first is a number of "Remote Technician" labs and the second is a "Scripting" lab. Because the two types of labs are quite different there are some special instructions on how to turn in lab reports for this chapter. Please be sure to read these instructions and follow them carefully.

For each "Remote Technician" lab: Read through the "Student Customer Sheet" of the lab, think about what could be causing the issues described by the customer. Write down a list of the questions you would ask the customer to help troubleshoot the issue. Once you have a list of questions make up answers that the customer might give to each question and write down those as well. Write an explanation of what you think a realistic problem (or problems) might be that is/are causing the issues for each lab and why you think it/they is/are the most likely problem(s) based on the questions and answers you asked. For each lab you will turn in your questions, answers, and analysis/solution (put into a single document and separate by lab number).

Do this for each of these labs:
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem

You will also complete this scripting lab which you will write a "normal" lab report about (what you did/problems you had/how you tested/what you learned) and include the lab report in with your remote technician labs above and submit in the usual way:
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

=Homework=
Any homework assigned in the course will go here. This falls into the Labs/Homework category of your course grade. Remember, for homework assignments turn in the actual pages from your lab book or printouts from the curriculum and not a lab report. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.
* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the NetSpace site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

=Participation Activities=
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Attend at least two Student Success Day presentations and bring proof of attendance signed by each presenter (10 points)
** ''NOTE:'' Because SSD sessions are online for 2022 your proof of attendance will be writing a 1/2 page summary for each session you attended and submitting that.
* Meet with an academic advisor (10 points for meeting)
* Complete a program/degree plan (10 points for completing)
* Complete the online course feedback form (5 points for completing)
* Complete the Practice Final Exam (Chapters 1-9) (10 points for attempting)
* Complete the Practice Final Exam (Chapters 10-14) (10 points for attempting)
* Compete the A+ 220-1001 Certification Practice Exam (10 points for attempting)
* Compete the A+ 220-1002 Certification Practice Exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)
* Computer History Summary Report (15 points)
*# Watch one of the videos on computer history provided by your instructor
*# Write a one page summary (double-spaced, 1" margins, 12 point font) of the information you learned in the video and why you think it may be useful to know about that history in your IT career. Submit your report through the Netacad site.

=Unit Assessments=
You are responsible for completing the online exam associated with each chapter in the course through the NetSpace website. This category will also include periodic checkpoint exams covering a group of chapters.

* Chapter 1 Exam
* Chapter 2 Exam
* Chapter 3 Exam
* Chapter 4 Exam
* Certification Checkpoint Exam #1 (Chapters 1 - 4)
* Chapter 5 Exam
* Chapter 6 Exam
* Certification Checkpoint Exam #2 (Chapters 5 - 6)
* Chapter 7 Exam
* Chapter 8 Exam
* Certification Checkpoint Exam #3 (Chapters 7 - 8)
* Chapter 9 Exam
* Chapter 10 Exam
* Chapter 11 Exam
* Certification Checkpoint Exam #4 (Chapters 10 - 11)
* Chapter 12 Exam
* Chapter 13 Exam
* Certification Checkpoint Exam #4 (Chapters 12 - 13)
* Chapter 14 Exam

=Online Final Exams=
The final exam category of your grade includes the following exams
* Final Exam (Chapters 1-9)
* Final Exam (Chapters 10-14)

=Skills Final Exam=
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios.

[[Franske ITC-2000|Return to ITC-2000 Homepage]]

Franske ITC-2000 Assignments

2022-03-01T18:53:20Z

BenFranske: /* In Person Class Labs */

=Labs=
You are responsible for completing ALL of these labs. You must submit a [[Franske Lab Report Format|lab report]] for each topic/chapter (you should combine multiple labs from the chapter/topic into a single report). If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report is worth up to 20 points. This falls into the Labs/Homework category of your course grade.

==PC Disassembly/Reassembly Labs==
'''NOTE: Before beginning these labs please make sure you have watched the lab videos created by your instructor about the disassembly and re-assembly process for these PCs.'''
* 1.3.2.2 Lab - Disassemble a Computer
* 2.1.2.5 Lab - Install the Power Supply
* 2.1.3.10 Lab - Install the Motherboard in a Computer
* 2.1.4.7 Lab – Install the Drives
* 2.1.5.6 Lab - Install Adapter Card
* 2.1.7.4 Lab - Install Internal Cables
* 2.1.7.8 Lab - Install the Front Panel Cables
* 2.1.7.11 Lab – Complete the Computer Assembly

==Chapter 3 Labs==
'''NOTE: You will complete these labs on the same PC which you assembled in the PC Assembly lab.'''
* 3.1.1.6 Lab - Investigate BIOS or UEFI Settings
* 3.1.2.5 Lab - Search for BIOS or UEFI Firmware Updates
* 3.1.2.6 Lab - Install Windows
** '''NOTE:''' You will first need to create a Windows 10 installation USB drive using the [https://www.microsoft.com/en-us/software-download/windows10 Windows 10 Media Creation Tool] from another PC. Be sure to follow the "Using the tool to create installation media (USB flash drive, DVD, or ISO file) to install Windows 10 on a different PC (click to show more or less information)" to create a 64-bit installation USB stick.
** '''NOTE:''' Make sure your computer (the one you built from parts) is NOT connected to the Internet while Windows is being installed on it so that you can create a local account instead of being forced to use a Microsoft account!
** '''NOTE:''' Be sure to choose a new installation, not to repair an existing one. If prompted choose to install "Windows 10 Education" or "Windows 10 Enterprise". Also, choose to do a "Custom" installation, not an upgrade, and delete all existing partitions (note that this will erase all data on the computer).
** '''NOTE:''' If you are prompted for a license or activation key choose that you do not have one or to skip the step.
** '''NOTE:''' During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 3.1.2.7 Lab - Install Third-Party Software in Windows
** '''NOTE:''' You will need to download the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site and copy it to your computer to install it.

==Chapter 4 Labs==
===In Person Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' In this lab you are asked to troubleshoot any problems with your hardware. After making sure your system is working properly obtain sheets from the instructor with a series of problems to create for your partner. Be sure to have your partner leave the room while you are creating each problem (one problem at a time!).

===Fully Online Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' Normally in this lab you are asked to troubleshoot problems with your hardware that were created by a partner of yours following instructions from your instructor. Because the class is being offered online this semester and you are working alone with your computer at home you will instead follow the instructions (which have been put in the Chapter 4 Module on the Cisco Netacad Site) yourself to create various problems with your hardware and then see what type of symptoms each issues produces. Your lab report should include details about the clues you could have used and/or questions you could have asked the user which would show what the problem was.
* [[ITC-2000 Lab Install Windows on Remote Lab PCs|Install Windows on Remote Lab PCs]]
** For this activity you will install two copies of Windows 10 onto PCs in our IHCC remote lab system, Netlab. Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 6 Labs==
===In Person Class Labs===
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' In this lab you are asked to open a command prompt window. In older versions of Windows the command prompt was an option in the start menu, but it was removed from there starting in Windows 10. To launch a command prompt just click on the start menu and start typing "cmd" or "Command Prompt" and you will find it.
* 6.1.3.10 Lab - Configure a Wireless Network
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' Change the router settings as indicated in the lab, use these for the NEW settings:
*** Router IP Address: 172.17.99.1
*** Router Subnet Mask: 255.255.255.0
*** DHCP Starting IP Address: 172.17.99.21
*** DHCP Maximum Number of Users: 20
*** Router Username: admin
*** Password: Password123!
*** Wireless SSID: ITE-Wxx (replace xx with the number of one of your PCs, found on a sticker on top of the classroom PC under your desk)
*** Wireless Passphrase: Cisco456!
** '''NOTE:''' Do not complete Part 4 of this lab which is listed as optional.
* 6.1.4.8 Lab - Configure Firewall Settings
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' In Part 2, Step 1 you should add the MAC addresses of both your computers to the allowed list of MACs on the router.
** '''NOTE:''' In Part 2, Step 2 you should add the IP address of ONE of your computers to the DMZ on the router.
** '''NOTE:''' In Part 2, Step 3 you should add a port forwarding rule to forward port 80 to the IP address of the OTHER one of your computers. Also note that different manufacturers call "port forwarding" different things. For example TP-Link calls it "virtual servers" instead in some models of routers.
* 6.2.2.5 Lab - Troubleshoot Network Problems
** '''NOTE:''' In this lab you will connect your router to an Internet connection, in room B-107 please use the GREEN network jack under your desk to make this connection.
** '''NOTE:''' Obtain sheets with two lists of problems to create from the instructor. Create these problems for your partner one at a time while they are out of the room and ask them to fix your network. If you are unsure of how to create the issue ask your instructor for help.
** '''NOTE: Before you leave today please reset your router to the factory default settings.'''

===Fully Online Class Labs===
* You will complete labs for Chapter 6 using a combination of your remote lab PCs and the Cisco Packet Tracer software. Details will be added below the week of February 16.
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' This lab will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You can use "PC 1" as what the lab calls "Host A" and "PC 2" as what the lab calls "Host B". You will be able to skip the wiring instructions from Step 1 of the lab as your remote lab PCs are already wired to complete this lab.
* [[ITC-2000 Lab OpenWRT Router Exploration|OpenWRT Router Exploration Activity]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* 6.1.3.9 Packet Tracer Activity - Connect to a Wireless Network
** '''NOTE:''' For this activity you will be simulating a connection to a wireless network using the Cisco Packet Tracer software which can simulate a large network with multiple PCs and devices all in a single application running on your PC. To complete this activity you will need to download and install the latest version of the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site. You can either install it on your home computer or you can install it on one of your remote lab PCs and use it through Netlab.
** '''NOTE:''' If you have not used Packet Tracer before you may want to view [https://youtu.be/F4bXJMx7nT8 this video showing how to use the small office and home networking features of Packet Tracer] to build a simple network.
* 6.1.4.7 Packet Tracer Activity - Configure Firewall Settings

==Chapter 8 Labs==
===In Person Class Labs===
* 8.3.1.3 Lab - Install a Printer in Windows
* 8.4.1.3 Lab - Share a Printer in Windows
** NOTE: In this lab use a laptop as the second device (the one which is not directly connected to the printer). Both the laptop and your desktop will need to be connected to the same network so setup your network routers with a connection to both computers.
* 8.5.3.2 Lab - Perform Preventive Maintenance on a Laser Printer
** NOTE: In this lab you will not actually install any new parts, just find and remove the existing parts on the printer and then re-install them. Also, uou should locate the fuser on the printer and find and watch a video showing how to remove and replace it but do not actually do it because on our particular printer model it requires disassembling most of the printer to get to the fuser.
* Lab - [[Franske ITC-2000 Network Printing Lab|Setup and Connect to Network Printers]]

===Fully Online Class Labs===
* '''NOTE:''' These labs will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You will need to have working Internet access from both PCs in order to complete these labs so make sure you have that enabled and working.
* [[ITC-2000 Lab Remote Printer Installation|Install a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* [[ITC-2000 Lab Remote Printer Sharing|Share a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 9 Labs==
===In Person Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' Before you create your VM please make sure that VirtualBox is set to save VMs into a folder on the D:\ drive that contains the semester and year in the folder name such as ''D:\bfranske-fa17\''
** '''NOTE:''' Change the network jack your PC is plugged into at your desk to the "ITC network" (the GREEN network jack in B107). Make sure to change it back to the "Campus" connection (the RED network jack in B107) before you leave!
** '''NOTE:''' The Ubuntu installation ISO image file is located in the ''D:\CNT Files'' folder. The version of Ubuntu in this folder may be newer than the version listed in the lab
** '''NOTE:''' Set your virtual machine to use at least 2 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** '''NOTE:''' Make sure to set your virtual machine to use bridged networking before starting it
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. The ''D:\CNT Files'' folder should contain some others such as Linux Mint or Debian you can try as well. Just setup a new virtual machine for each one you would like to try.
** '''Don't forget''' to change the network jack your PC is plugged into at your desk back to the "Campus" connection (the RED network jack in B107) before you leave!

===Fully Online Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' You will be completing this lab on PC 1 in your Netlab system so make sure you have a reservation in Netlab, are able to access PC 1, and PC 1 has working Internet access.
** '''NOTE:''' You will need to download and install the latest version of VirtualBox for "Windows Hosts" from the web on PC 1
** '''NOTE:''' You will need to download the latest version of the Ubuntu Desktop ISO file from the web on PC 1
** '''NOTE:''' Set your virtual machine to use at least 3 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. You can download and try installing some others in VirtualBox too such as Linux Mint or Debian Linux. Just setup a new virtual machine for each one you would like to try.

==Chapter 10 Labs==
===In-Person Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive.
** NOTE: Make sure your computer is NOT connected to the Internet while Windows is being installed so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: Do this lab AFTER the Windows Installation lab!
* 10.3.1.4 Lab - Finalize the Windows Installation

===Fully Online Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Your Netlab "PC 2" machine will be erased prior to beginning this lab so that you can practice installing Windows 10 on it again with a few changes.
** NOTE: Before installing Windows 10 on PC 2 make sure to switch off the Internet connection on your OpenWRT router (use your web browser on PC 1 to do this, see the Chapter 4 Windows installation lab for detailed instructions) so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive and not the beginning of the drive (so the Windows installation on the big partition goes before the unpartitioned space.
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down because you will need them again later in the course.
** NOTE: Once the Windows 10 installation is complete on PC 2 sure to switch on the Internet connection on your OpenWRT router again.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: You will be doing this lab on BOTH PC 1 and PC 2. On PC 2 you should have 10 GB of unpartitioned space which you left during the Windows 10 install you just completed so you can skip the optional Step 2 in the lab. On PC 1 you probably don't have any unpartitioned space so you will need to create free space on your drive by shrinking the existing NTFS partition as explained in Step 2 of the lab.
* 10.3.1.4 Lab - Finalize the Windows Installation
** NOTE: Make sure to install the VMware Tools on PC 2 during this lab. See the Chapter 4 Windows installation lab for detailed instructions.

==Chapter 11 Labs==
NOTE: All of these labs will be completed on one of the PCs you installed Windows 10 on in the previous lab.
* 11.1.2.10 Lab - Explore the Windows Desktop
* 11.1.3.4 Lab - Work with Task Manager
* 11.1.4.11 Lab - Working with File Explorer
* 11.2.1.5 Lab - Explore Control Panel Categories
* 11.2.2.3 Lab - User Accounts
* 11.2.3.5 Lab - Configure Browser Settings
* 11.2.5.8 Lab - Manage Virtual Memory
* 11.2.6.2 Lab - Use Device Manager
* 11.2.7.4 Lab - Region and Language Options
* 11.3.1.11 Lab - Monitor and Manage System Resources
* 11.3.2.7 Lab - System Utilities
* 11.3.2.8 Lab - Manage System Files
* 11.3.3.8 Lab - Hard Drive Maintenance
* 11.3.4.6 Lab - Install Third-Party Software
* 11.4.1.5 Lab - Work in the Windows Command Shell
* 11.4.2.7 Lab - File System Commands
* 11.4.3.2 Lab - Disk CLI Commands
* 11.4.4.2 Lab - Task and System CLI Commands
* 11.4.5.3 Lab - Other Useful Commands
* 11.5.2.4 Lab - Share Resources
* 11.5.4.2 Lab - Connect and Test the Wireless Connection
* 11.5.6.2 Lab - Windows Remote Desktop and Assistance
* 11.6.1.2 Lab - Manage the Startup Folder
* 11.6.1.5 Lab - Schedule a Task using the GUI and the Command Line
* 11.6.2.4 Lab - System Restore and Hard Drive Backup
* 11.7.3.2 Lab - Troubleshoot Operating System Problems

==Chapter 12 Labs==
===In-Person Class Labs===
* Check out an Android tablet from your instructor.
* The access PIN on the tablets is "1 2 3 4"
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
** Make '''sure''' you set the PIN back to "1 2 3 4" when you are done with the lab if you have changed it!
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

===Fully Online Class Labs===
* If you have access to your own Android tablet or smartphone you can complete these labs on your own device
* If you do not have access to an Android tablet or smartphone you will be able to use an Android system through the remote Netlab system to complete these labs. When you make your reservation in Netlab be sure to choose "Android Device Lab Access" instead of "PC Hardware and Software Lab Access (2 Windows PCs with Network Access)".
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

==Chapter 13 Labs==
===In-Person Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
* 13.3.4.6 Lab - Configure Windows Firewall
* 13.5.2.2 Lab - Document Customer Information in a Work Order

===Fully Online Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
** NOTE: Bitlocker does not function on a boot partition without EFI and a TPM chip (which the Netlab Virtual Machines are not setup for) in the default configuration. As a result you will need to modify the group policy of your system to allow a password to be used for BitLocker without a TPM chip. Try searching the Internet for instructions on how to modify group policy to allow Bitlocker without TPM and contact your instructor if you get stuck.
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
* 13.3.4.6 Lab - Configure Windows Firewall
* 13.5.2.2 Lab - Document Customer Information in a Work Order

==Chapter 14 Labs==
===In-Person Class Labs===
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

===Fully Online Class Labs===
There are two types of labs which you will complete for Chapter 14, the first is a number of "Remote Technician" labs and the second is a "Scripting" lab. Because the two types of labs are quite different there are some special instructions on how to turn in lab reports for this chapter. Please be sure to read these instructions and follow them carefully.

For each "Remote Technician" lab: Read through the "Student Customer Sheet" of the lab, think about what could be causing the issues described by the customer. Write down a list of the questions you would ask the customer to help troubleshoot the issue. Once you have a list of questions make up answers that the customer might give to each question and write down those as well. Write an explanation of what you think a realistic problem (or problems) might be that is/are causing the issues for each lab and why you think it/they is/are the most likely problem(s) based on the questions and answers you asked. For each lab you will turn in your questions, answers, and analysis/solution (put into a single document and separate by lab number).

Do this for each of these labs:
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem

You will also complete this scripting lab which you will write a "normal" lab report about (what you did/problems you had/how you tested/what you learned) and include the lab report in with your remote technician labs above and submit in the usual way:
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

=Homework=
Any homework assigned in the course will go here. This falls into the Labs/Homework category of your course grade. Remember, for homework assignments turn in the actual pages from your lab book or printouts from the curriculum and not a lab report. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.
* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the NetSpace site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

=Participation Activities=
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Attend at least two Student Success Day presentations and bring proof of attendance signed by each presenter (10 points)
** ''NOTE:'' Because SSD sessions are online for 2022 your proof of attendance will be writing a 1/2 page summary for each session you attended and submitting that.
* Meet with an academic advisor (10 points for meeting)
* Complete a program/degree plan (10 points for completing)
* Complete the online course feedback form (5 points for completing)
* Complete the Practice Final Exam (Chapters 1-9) (10 points for attempting)
* Complete the Practice Final Exam (Chapters 10-14) (10 points for attempting)
* Compete the A+ 220-1001 Certification Practice Exam (10 points for attempting)
* Compete the A+ 220-1002 Certification Practice Exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)
* Computer History Summary Report (15 points)
*# Watch one of the videos on computer history provided by your instructor
*# Write a one page summary (double-spaced, 1" margins, 12 point font) of the information you learned in the video and why you think it may be useful to know about that history in your IT career. Submit your report through the Netacad site.

=Unit Assessments=
You are responsible for completing the online exam associated with each chapter in the course through the NetSpace website. This category will also include periodic checkpoint exams covering a group of chapters.

* Chapter 1 Exam
* Chapter 2 Exam
* Chapter 3 Exam
* Chapter 4 Exam
* Certification Checkpoint Exam #1 (Chapters 1 - 4)
* Chapter 5 Exam
* Chapter 6 Exam
* Certification Checkpoint Exam #2 (Chapters 5 - 6)
* Chapter 7 Exam
* Chapter 8 Exam
* Certification Checkpoint Exam #3 (Chapters 7 - 8)
* Chapter 9 Exam
* Chapter 10 Exam
* Chapter 11 Exam
* Certification Checkpoint Exam #4 (Chapters 10 - 11)
* Chapter 12 Exam
* Chapter 13 Exam
* Certification Checkpoint Exam #4 (Chapters 12 - 13)
* Chapter 14 Exam

=Online Final Exams=
The final exam category of your grade includes the following exams
* Final Exam (Chapters 1-9)
* Final Exam (Chapters 10-14)

=Skills Final Exam=
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios.

[[Franske ITC-2000|Return to ITC-2000 Homepage]]

Franske ITC-2000 Assignments

2022-03-01T18:35:44Z

BenFranske: /* In Person Class Labs */

=Labs=
You are responsible for completing ALL of these labs. You must submit a [[Franske Lab Report Format|lab report]] for each topic/chapter (you should combine multiple labs from the chapter/topic into a single report). If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report is worth up to 20 points. This falls into the Labs/Homework category of your course grade.

==PC Disassembly/Reassembly Labs==
'''NOTE: Before beginning these labs please make sure you have watched the lab videos created by your instructor about the disassembly and re-assembly process for these PCs.'''
* 1.3.2.2 Lab - Disassemble a Computer
* 2.1.2.5 Lab - Install the Power Supply
* 2.1.3.10 Lab - Install the Motherboard in a Computer
* 2.1.4.7 Lab – Install the Drives
* 2.1.5.6 Lab - Install Adapter Card
* 2.1.7.4 Lab - Install Internal Cables
* 2.1.7.8 Lab - Install the Front Panel Cables
* 2.1.7.11 Lab – Complete the Computer Assembly

==Chapter 3 Labs==
'''NOTE: You will complete these labs on the same PC which you assembled in the PC Assembly lab.'''
* 3.1.1.6 Lab - Investigate BIOS or UEFI Settings
* 3.1.2.5 Lab - Search for BIOS or UEFI Firmware Updates
* 3.1.2.6 Lab - Install Windows
** '''NOTE:''' You will first need to create a Windows 10 installation USB drive using the [https://www.microsoft.com/en-us/software-download/windows10 Windows 10 Media Creation Tool] from another PC. Be sure to follow the "Using the tool to create installation media (USB flash drive, DVD, or ISO file) to install Windows 10 on a different PC (click to show more or less information)" to create a 64-bit installation USB stick.
** '''NOTE:''' Make sure your computer (the one you built from parts) is NOT connected to the Internet while Windows is being installed on it so that you can create a local account instead of being forced to use a Microsoft account!
** '''NOTE:''' Be sure to choose a new installation, not to repair an existing one. If prompted choose to install "Windows 10 Education" or "Windows 10 Enterprise". Also, choose to do a "Custom" installation, not an upgrade, and delete all existing partitions (note that this will erase all data on the computer).
** '''NOTE:''' If you are prompted for a license or activation key choose that you do not have one or to skip the step.
** '''NOTE:''' During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 3.1.2.7 Lab - Install Third-Party Software in Windows
** '''NOTE:''' You will need to download the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site and copy it to your computer to install it.

==Chapter 4 Labs==
===In Person Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' In this lab you are asked to troubleshoot any problems with your hardware. After making sure your system is working properly obtain sheets from the instructor with a series of problems to create for your partner. Be sure to have your partner leave the room while you are creating each problem (one problem at a time!).

===Fully Online Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' Normally in this lab you are asked to troubleshoot problems with your hardware that were created by a partner of yours following instructions from your instructor. Because the class is being offered online this semester and you are working alone with your computer at home you will instead follow the instructions (which have been put in the Chapter 4 Module on the Cisco Netacad Site) yourself to create various problems with your hardware and then see what type of symptoms each issues produces. Your lab report should include details about the clues you could have used and/or questions you could have asked the user which would show what the problem was.
* [[ITC-2000 Lab Install Windows on Remote Lab PCs|Install Windows on Remote Lab PCs]]
** For this activity you will install two copies of Windows 10 onto PCs in our IHCC remote lab system, Netlab. Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 6 Labs==
===In Person Class Labs===
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
* 6.1.3.10 Lab - Configure a Wireless Network
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' Change the router settings as indicated in the lab, use these for the NEW settings:
*** Router IP Address: 172.17.99.1
*** Router Subnet Mask: 255.255.255.0
*** DHCP Starting IP Address: 172.17.99.21
*** DHCP Maximum Number of Users: 20
*** Router Username: admin
*** Password: Password123!
*** Wireless SSID: ITE-Wxx (replace xx with the number of one of your PCs, found on a sticker on top of the classroom PC under your desk)
*** Wireless Passphrase: Cisco456!
** '''NOTE:''' Do not complete Part 4 of this lab which is listed as optional.
* 6.1.4.8 Lab - Configure Firewall Settings
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' In Part 2, Step 1 you should add the MAC addresses of both your computers to the allowed list of MACs on the router.
** '''NOTE:''' In Part 2, Step 2 you should add the IP address of ONE of your computers to the DMZ on the router.
** '''NOTE:''' In Part 2, Step 3 you should add a port forwarding rule to forward port 80 to the IP address of the OTHER one of your computers. Also note that different manufacturers call "port forwarding" different things. For example TP-Link calls it "virtual servers" instead in some models of routers.
* 6.2.2.5 Lab - Troubleshoot Network Problems
** '''NOTE:''' In this lab you will connect your router to an Internet connection, in room B-107 please use the GREEN network jack under your desk to make this connection.
** '''NOTE:''' Obtain sheets with two lists of problems to create from the instructor. Create these problems for your partner one at a time while they are out of the room and ask them to fix your network. If you are unsure of how to create the issue ask your instructor for help.
** '''NOTE: Before you leave today please reset your router to the factory default settings.'''

===Fully Online Class Labs===
* You will complete labs for Chapter 6 using a combination of your remote lab PCs and the Cisco Packet Tracer software. Details will be added below the week of February 16.
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' This lab will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You can use "PC 1" as what the lab calls "Host A" and "PC 2" as what the lab calls "Host B". You will be able to skip the wiring instructions from Step 1 of the lab as your remote lab PCs are already wired to complete this lab.
* [[ITC-2000 Lab OpenWRT Router Exploration|OpenWRT Router Exploration Activity]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* 6.1.3.9 Packet Tracer Activity - Connect to a Wireless Network
** '''NOTE:''' For this activity you will be simulating a connection to a wireless network using the Cisco Packet Tracer software which can simulate a large network with multiple PCs and devices all in a single application running on your PC. To complete this activity you will need to download and install the latest version of the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site. You can either install it on your home computer or you can install it on one of your remote lab PCs and use it through Netlab.
** '''NOTE:''' If you have not used Packet Tracer before you may want to view [https://youtu.be/F4bXJMx7nT8 this video showing how to use the small office and home networking features of Packet Tracer] to build a simple network.
* 6.1.4.7 Packet Tracer Activity - Configure Firewall Settings

==Chapter 8 Labs==
===In Person Class Labs===
* 8.3.1.3 Lab - Install a Printer in Windows
* 8.4.1.3 Lab - Share a Printer in Windows
** NOTE: In this lab use a laptop as the second device (the one which is not directly connected to the printer). Both the laptop and your desktop will need to be connected to the same network so setup your network routers with a connection to both computers.
* 8.5.3.2 Lab - Perform Preventive Maintenance on a Laser Printer
** NOTE: In this lab you will not actually install any new parts, just find and remove the existing parts on the printer and then re-install them. Also, uou should locate the fuser on the printer and find and watch a video showing how to remove and replace it but do not actually do it because on our particular printer model it requires disassembling most of the printer to get to the fuser.
* Lab - [[Franske ITC-2000 Network Printing Lab|Setup and Connect to Network Printers]]

===Fully Online Class Labs===
* '''NOTE:''' These labs will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You will need to have working Internet access from both PCs in order to complete these labs so make sure you have that enabled and working.
* [[ITC-2000 Lab Remote Printer Installation|Install a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* [[ITC-2000 Lab Remote Printer Sharing|Share a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 9 Labs==
===In Person Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' Before you create your VM please make sure that VirtualBox is set to save VMs into a folder on the D:\ drive that contains the semester and year in the folder name such as ''D:\bfranske-fa17\''
** '''NOTE:''' Change the network jack your PC is plugged into at your desk to the "ITC network" (the GREEN network jack in B107). Make sure to change it back to the "Campus" connection (the RED network jack in B107) before you leave!
** '''NOTE:''' The Ubuntu installation ISO image file is located in the ''D:\CNT Files'' folder. The version of Ubuntu in this folder may be newer than the version listed in the lab
** '''NOTE:''' Set your virtual machine to use at least 2 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** '''NOTE:''' Make sure to set your virtual machine to use bridged networking before starting it
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. The ''D:\CNT Files'' folder should contain some others such as Linux Mint or Debian you can try as well. Just setup a new virtual machine for each one you would like to try.
** '''Don't forget''' to change the network jack your PC is plugged into at your desk back to the "Campus" connection (the RED network jack in B107) before you leave!

===Fully Online Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' You will be completing this lab on PC 1 in your Netlab system so make sure you have a reservation in Netlab, are able to access PC 1, and PC 1 has working Internet access.
** '''NOTE:''' You will need to download and install the latest version of VirtualBox for "Windows Hosts" from the web on PC 1
** '''NOTE:''' You will need to download the latest version of the Ubuntu Desktop ISO file from the web on PC 1
** '''NOTE:''' Set your virtual machine to use at least 3 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. You can download and try installing some others in VirtualBox too such as Linux Mint or Debian Linux. Just setup a new virtual machine for each one you would like to try.

==Chapter 10 Labs==
===In-Person Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive.
** NOTE: Make sure your computer is NOT connected to the Internet while Windows is being installed so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: Do this lab AFTER the Windows Installation lab!
* 10.3.1.4 Lab - Finalize the Windows Installation

===Fully Online Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Your Netlab "PC 2" machine will be erased prior to beginning this lab so that you can practice installing Windows 10 on it again with a few changes.
** NOTE: Before installing Windows 10 on PC 2 make sure to switch off the Internet connection on your OpenWRT router (use your web browser on PC 1 to do this, see the Chapter 4 Windows installation lab for detailed instructions) so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive and not the beginning of the drive (so the Windows installation on the big partition goes before the unpartitioned space.
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down because you will need them again later in the course.
** NOTE: Once the Windows 10 installation is complete on PC 2 sure to switch on the Internet connection on your OpenWRT router again.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: You will be doing this lab on BOTH PC 1 and PC 2. On PC 2 you should have 10 GB of unpartitioned space which you left during the Windows 10 install you just completed so you can skip the optional Step 2 in the lab. On PC 1 you probably don't have any unpartitioned space so you will need to create free space on your drive by shrinking the existing NTFS partition as explained in Step 2 of the lab.
* 10.3.1.4 Lab - Finalize the Windows Installation
** NOTE: Make sure to install the VMware Tools on PC 2 during this lab. See the Chapter 4 Windows installation lab for detailed instructions.

==Chapter 11 Labs==
NOTE: All of these labs will be completed on one of the PCs you installed Windows 10 on in the previous lab.
* 11.1.2.10 Lab - Explore the Windows Desktop
* 11.1.3.4 Lab - Work with Task Manager
* 11.1.4.11 Lab - Working with File Explorer
* 11.2.1.5 Lab - Explore Control Panel Categories
* 11.2.2.3 Lab - User Accounts
* 11.2.3.5 Lab - Configure Browser Settings
* 11.2.5.8 Lab - Manage Virtual Memory
* 11.2.6.2 Lab - Use Device Manager
* 11.2.7.4 Lab - Region and Language Options
* 11.3.1.11 Lab - Monitor and Manage System Resources
* 11.3.2.7 Lab - System Utilities
* 11.3.2.8 Lab - Manage System Files
* 11.3.3.8 Lab - Hard Drive Maintenance
* 11.3.4.6 Lab - Install Third-Party Software
* 11.4.1.5 Lab - Work in the Windows Command Shell
* 11.4.2.7 Lab - File System Commands
* 11.4.3.2 Lab - Disk CLI Commands
* 11.4.4.2 Lab - Task and System CLI Commands
* 11.4.5.3 Lab - Other Useful Commands
* 11.5.2.4 Lab - Share Resources
* 11.5.4.2 Lab - Connect and Test the Wireless Connection
* 11.5.6.2 Lab - Windows Remote Desktop and Assistance
* 11.6.1.2 Lab - Manage the Startup Folder
* 11.6.1.5 Lab - Schedule a Task using the GUI and the Command Line
* 11.6.2.4 Lab - System Restore and Hard Drive Backup
* 11.7.3.2 Lab - Troubleshoot Operating System Problems

==Chapter 12 Labs==
===In-Person Class Labs===
* Check out an Android tablet from your instructor.
* The access PIN on the tablets is "1 2 3 4"
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
** Make '''sure''' you set the PIN back to "1 2 3 4" when you are done with the lab if you have changed it!
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

===Fully Online Class Labs===
* If you have access to your own Android tablet or smartphone you can complete these labs on your own device
* If you do not have access to an Android tablet or smartphone you will be able to use an Android system through the remote Netlab system to complete these labs. When you make your reservation in Netlab be sure to choose "Android Device Lab Access" instead of "PC Hardware and Software Lab Access (2 Windows PCs with Network Access)".
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

==Chapter 13 Labs==
===In-Person Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
* 13.3.4.6 Lab - Configure Windows Firewall
* 13.5.2.2 Lab - Document Customer Information in a Work Order

===Fully Online Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
** NOTE: Bitlocker does not function on a boot partition without EFI and a TPM chip (which the Netlab Virtual Machines are not setup for) in the default configuration. As a result you will need to modify the group policy of your system to allow a password to be used for BitLocker without a TPM chip. Try searching the Internet for instructions on how to modify group policy to allow Bitlocker without TPM and contact your instructor if you get stuck.
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
* 13.3.4.6 Lab - Configure Windows Firewall
* 13.5.2.2 Lab - Document Customer Information in a Work Order

==Chapter 14 Labs==
===In-Person Class Labs===
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

===Fully Online Class Labs===
There are two types of labs which you will complete for Chapter 14, the first is a number of "Remote Technician" labs and the second is a "Scripting" lab. Because the two types of labs are quite different there are some special instructions on how to turn in lab reports for this chapter. Please be sure to read these instructions and follow them carefully.

For each "Remote Technician" lab: Read through the "Student Customer Sheet" of the lab, think about what could be causing the issues described by the customer. Write down a list of the questions you would ask the customer to help troubleshoot the issue. Once you have a list of questions make up answers that the customer might give to each question and write down those as well. Write an explanation of what you think a realistic problem (or problems) might be that is/are causing the issues for each lab and why you think it/they is/are the most likely problem(s) based on the questions and answers you asked. For each lab you will turn in your questions, answers, and analysis/solution (put into a single document and separate by lab number).

Do this for each of these labs:
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem

You will also complete this scripting lab which you will write a "normal" lab report about (what you did/problems you had/how you tested/what you learned) and include the lab report in with your remote technician labs above and submit in the usual way:
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

=Homework=
Any homework assigned in the course will go here. This falls into the Labs/Homework category of your course grade. Remember, for homework assignments turn in the actual pages from your lab book or printouts from the curriculum and not a lab report. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.
* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the NetSpace site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

=Participation Activities=
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Attend at least two Student Success Day presentations and bring proof of attendance signed by each presenter (10 points)
** ''NOTE:'' Because SSD sessions are online for 2022 your proof of attendance will be writing a 1/2 page summary for each session you attended and submitting that.
* Meet with an academic advisor (10 points for meeting)
* Complete a program/degree plan (10 points for completing)
* Complete the online course feedback form (5 points for completing)
* Complete the Practice Final Exam (Chapters 1-9) (10 points for attempting)
* Complete the Practice Final Exam (Chapters 10-14) (10 points for attempting)
* Compete the A+ 220-1001 Certification Practice Exam (10 points for attempting)
* Compete the A+ 220-1002 Certification Practice Exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)
* Computer History Summary Report (15 points)
*# Watch one of the videos on computer history provided by your instructor
*# Write a one page summary (double-spaced, 1" margins, 12 point font) of the information you learned in the video and why you think it may be useful to know about that history in your IT career. Submit your report through the Netacad site.

=Unit Assessments=
You are responsible for completing the online exam associated with each chapter in the course through the NetSpace website. This category will also include periodic checkpoint exams covering a group of chapters.

* Chapter 1 Exam
* Chapter 2 Exam
* Chapter 3 Exam
* Chapter 4 Exam
* Certification Checkpoint Exam #1 (Chapters 1 - 4)
* Chapter 5 Exam
* Chapter 6 Exam
* Certification Checkpoint Exam #2 (Chapters 5 - 6)
* Chapter 7 Exam
* Chapter 8 Exam
* Certification Checkpoint Exam #3 (Chapters 7 - 8)
* Chapter 9 Exam
* Chapter 10 Exam
* Chapter 11 Exam
* Certification Checkpoint Exam #4 (Chapters 10 - 11)
* Chapter 12 Exam
* Chapter 13 Exam
* Certification Checkpoint Exam #4 (Chapters 12 - 13)
* Chapter 14 Exam

=Online Final Exams=
The final exam category of your grade includes the following exams
* Final Exam (Chapters 1-9)
* Final Exam (Chapters 10-14)

=Skills Final Exam=
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios.

[[Franske ITC-2000|Return to ITC-2000 Homepage]]

Franske ITC-2536 Schedule

2022-02-22T23:54:21Z

BenFranske:

{| class="wikitable"
! Date !! Week !! Session !! Due Before Class Time !! In Class !! Due Online 11:55pm !! Notes
|-
! 11-Jan
| 1 || 1 || || Class Introduction, Cisco Site Access || || 3 Modules to read for next week, it's strongly suggested you yead modules 1-2 before Thursday this week.
|-
! 18-Jan
| 2 || 2 || Read Modules 1-3, Modules 1-3 Online Discussion First Posts || Modules 2-3 PT & Lab Activities || Module 1-2 Exam ||
|-
! 25-Jan
| 3 || 3 || Read Modules 4-5, Modules 1-3 Online Discussion Response Posts, Modules 4-5 Online Discussion First Posts, Modules 2-3 PT Submissions & Lab Reports || Modules 4-5 PT & Lab Activities || ||
|-
! 1-Feb
| 4 || 4 || Read Modules 6-7, Modules 4-5 Online Discussion Response Posts, Modules 6-7 Online Discussion First Posts, Modules 4-5 PT Submissions & Lab Reports || Modules 6-7 PT & Lab Activities || Module 3-5 Exam ||
|-
! 8-Feb
| 5 || 5 || Read Modules 8-9, Modules 6-7 Online Discussion Response Posts, Modules 8-9 Online Discussion First Posts, Modules 6-7 PT Submissions & Lab Reports || STUDENT SUCCESS DAY, NO CLASS MEETING || || Make sure you are caught up with all work!
|-
! 15-Feb
| 6 || 6 || Read Modules 10-11, Modules 8-9 Online Discussion Response Posts, Modules 10-11 Online Discussion First Posts || Modules 10-11 PT & Lab Activities || Module 6-8 Exam ||
|-
! 22-Feb
| 7 || 7 || Read Modules 12-14, Modules 10-11 Online Discussion Response Posts, Modules 12-14 Online Discussion First Posts, Modules 10-11 PT Submissions & Lab Reports || Modules 12-14 PT & Lab Activities || Module 9-12 Exams || Module 13-14 Exam is due before next class!
|-
! 1-Mar
| 8 || 8 || Modules 12-14 Online Discussion Response Posts, Module 13-14 Exam, Practice PT Skills Exam, Modules 12-13 PT Submissions & Lab Reports || Skills Exam || Practice Final Exam, Course Feedback, CCNA Certification Practice Exam || Online Final Exam is due over Spring Break, first 3 chapters of Network Security need to be read by the week after break.
|-
! 8-Mar
| SPRING BREAK || || || || Online Final Exam ||
|-
! 15-Mar
| 9 || 9 || Read Chapters 1-3, Chapters 1-3 Online Discussion First Posts || Chapter 2-3 Lab Activities || ||
|-
! 22-Mar
| 10 || 10 || Read Chapter 4, Chapter 1-3 Online Discussion Response Posts, Chapter 4 Online Discussion First Post, Chapter 2-3 Lab Reports || Chapter 4 Lab Activity || Chapter Exams 1-3 ||
|-
! 29-Mar
| 11 || 11 || Read Chapter 5, Chapter 4 Online Discussion Response Posts, Chapter 5 Online Discussion First Post, Chapter 4 Lab Report || Networking History || Chapter Exam 4 ||
|-
! 5-Apr
| 12 || 12 || Read Chapters 6-7, Chapter 5 Online Discussion Response Posts, Chapter 6-7 Online Discussion First Post || Chapter 6 Lab Activity || Chapter Exam 5 ||
|-
! 12-Apr
| 13 || 13 || Read Chapter 8, Chapter 6-7 Online Discussion Response Posts, Chapter 8 Online Discussion First Post, Chapter 6 Lab Report || Chapter 8 Lab Activities || Chapter Exams 6-7 ||
|-
! 19-Apr
| 14 || 14 || Read Chapters 9-10, Chapter 8 Online Discussion Response Posts, Chapter 9-10 Online Discussion First Posts, Chapter 8 Lab Report || Chapter 9-10 Lab Activities || Chapter Exam 8 ||
|-
! 26-Apr
| 15 || 15 || Read Chapter 11, Chapter 9-10 Online Discussion Response Posts, Chapter 11 Online Discussion First Post, Chapter 9-10 Lab Reports || Chapter 11 Lab Activities || Chapter Exams 9-10 ||
|-
! 3-May
| 16 || 16 || Chapter 11 Online Discussion Response Posts, Practice PT Skills Exam, Chapter 11 Lab Report || Skills Exam || Chapter Exam 11 ||
|-
! 10-May
| FE Week || 17 || Practice Final Exam, Course Feedback || NO CLASS TONIGHT || Online Final Exam ||
|}

Franske ITC-2000 Assignments

2022-02-22T22:23:47Z

BenFranske: /* Participation Activities */

=Labs=
You are responsible for completing ALL of these labs. You must submit a [[Franske Lab Report Format|lab report]] for each topic/chapter (you should combine multiple labs from the chapter/topic into a single report). If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report is worth up to 20 points. This falls into the Labs/Homework category of your course grade.

==PC Disassembly/Reassembly Labs==
'''NOTE: Before beginning these labs please make sure you have watched the lab videos created by your instructor about the disassembly and re-assembly process for these PCs.'''
* 1.3.2.2 Lab - Disassemble a Computer
* 2.1.2.5 Lab - Install the Power Supply
* 2.1.3.10 Lab - Install the Motherboard in a Computer
* 2.1.4.7 Lab – Install the Drives
* 2.1.5.6 Lab - Install Adapter Card
* 2.1.7.4 Lab - Install Internal Cables
* 2.1.7.8 Lab - Install the Front Panel Cables
* 2.1.7.11 Lab – Complete the Computer Assembly

==Chapter 3 Labs==
'''NOTE: You will complete these labs on the same PC which you assembled in the PC Assembly lab.'''
* 3.1.1.6 Lab - Investigate BIOS or UEFI Settings
* 3.1.2.5 Lab - Search for BIOS or UEFI Firmware Updates
* 3.1.2.6 Lab - Install Windows
** '''NOTE:''' You will first need to create a Windows 10 installation USB drive using the [https://www.microsoft.com/en-us/software-download/windows10 Windows 10 Media Creation Tool] from another PC. Be sure to follow the "Using the tool to create installation media (USB flash drive, DVD, or ISO file) to install Windows 10 on a different PC (click to show more or less information)" to create a 64-bit installation USB stick.
** '''NOTE:''' Make sure your computer (the one you built from parts) is NOT connected to the Internet while Windows is being installed on it so that you can create a local account instead of being forced to use a Microsoft account!
** '''NOTE:''' Be sure to choose a new installation, not to repair an existing one. If prompted choose to install "Windows 10 Education" or "Windows 10 Enterprise". Also, choose to do a "Custom" installation, not an upgrade, and delete all existing partitions (note that this will erase all data on the computer).
** '''NOTE:''' If you are prompted for a license or activation key choose that you do not have one or to skip the step.
** '''NOTE:''' During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 3.1.2.7 Lab - Install Third-Party Software in Windows
** '''NOTE:''' You will need to download the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site and copy it to your computer to install it.

==Chapter 4 Labs==
===In Person Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' In this lab you are asked to troubleshoot any problems with your hardware. After making sure your system is working properly obtain sheets from the instructor with a series of problems to create for your partner. Be sure to have your partner leave the room while you are creating each problem (one problem at a time!).

===Fully Online Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' Normally in this lab you are asked to troubleshoot problems with your hardware that were created by a partner of yours following instructions from your instructor. Because the class is being offered online this semester and you are working alone with your computer at home you will instead follow the instructions (which have been put in the Chapter 4 Module on the Cisco Netacad Site) yourself to create various problems with your hardware and then see what type of symptoms each issues produces. Your lab report should include details about the clues you could have used and/or questions you could have asked the user which would show what the problem was.
* [[ITC-2000 Lab Install Windows on Remote Lab PCs|Install Windows on Remote Lab PCs]]
** For this activity you will install two copies of Windows 10 onto PCs in our IHCC remote lab system, Netlab. Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 6 Labs==
===In Person Class Labs===
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
* 6.1.3.10 Lab - Configure a Wireless Network
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' Change the router settings as indicated in the lab, use these for the NEW settings:
*** Router IP Address: 172.17.99.1
*** Router Subnet Mask: 255.255.255.0
*** Router Name: ITE-Rxx (replace xx with the number of one of your PCs, found on a sticker on top of the classroom PC under your desk)
*** DHCP Starting IP Address: 172.17.99.21
*** DHCP Maximum Number of Users: 20
*** Router Username: admin
*** Password: Password123!
*** Wireless SSID: ITE-Wxx (replace xx with the number of one of your PCs, found on a sticker on top of the classroom PC under your desk)
*** Wireless Passphrase: Cisco456!
** '''NOTE:''' Do not complete Part 4 of this lab which is listed as optional.
* 6.1.4.8 Lab - Configure Firewall Settings
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' In Part 2, Step 1 you should add the MAC addresses of both your computers to the allowed list of MACs on the router.
** '''NOTE:''' In Part 2, Step 2 you should add the IP address of ONE of your computers to the DMZ on the router.
** '''NOTE:''' In Part 2, Step 3 you should add a port forwarding rule to forward port 80 to the IP address of the OTHER one of your computers. Also note that different manufacturers call "port forwarding" different things. For example TP-Link calls it "virtual servers" instead in some models of routers.
* 6.2.2.5 Lab - Troubleshoot Network Problems
** '''NOTE:''' In this lab you will connect your router to an Internet connection, in room B-107 please use the GREEN network jack under your desk to make this connection.
** '''NOTE:''' Obtain sheets with two lists of problems to create from the instructor. Create these problems for your partner one at a time while they are out of the room and ask them to fix your network. If you are unsure of how to create the issue ask your instructor for help.
** '''NOTE: Before you leave today please reset your router to the factory default settings.'''

===Fully Online Class Labs===
* You will complete labs for Chapter 6 using a combination of your remote lab PCs and the Cisco Packet Tracer software. Details will be added below the week of February 16.
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' This lab will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You can use "PC 1" as what the lab calls "Host A" and "PC 2" as what the lab calls "Host B". You will be able to skip the wiring instructions from Step 1 of the lab as your remote lab PCs are already wired to complete this lab.
* [[ITC-2000 Lab OpenWRT Router Exploration|OpenWRT Router Exploration Activity]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* 6.1.3.9 Packet Tracer Activity - Connect to a Wireless Network
** '''NOTE:''' For this activity you will be simulating a connection to a wireless network using the Cisco Packet Tracer software which can simulate a large network with multiple PCs and devices all in a single application running on your PC. To complete this activity you will need to download and install the latest version of the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site. You can either install it on your home computer or you can install it on one of your remote lab PCs and use it through Netlab.
** '''NOTE:''' If you have not used Packet Tracer before you may want to view [https://youtu.be/F4bXJMx7nT8 this video showing how to use the small office and home networking features of Packet Tracer] to build a simple network.
* 6.1.4.7 Packet Tracer Activity - Configure Firewall Settings

==Chapter 8 Labs==
===In Person Class Labs===
* 8.3.1.3 Lab - Install a Printer in Windows
* 8.4.1.3 Lab - Share a Printer in Windows
** NOTE: In this lab use a laptop as the second device (the one which is not directly connected to the printer). Both the laptop and your desktop will need to be connected to the same network so setup your network routers with a connection to both computers.
* 8.5.3.2 Lab - Perform Preventive Maintenance on a Laser Printer
** NOTE: In this lab you will not actually install any new parts, just find and remove the existing parts on the printer and then re-install them. Also, uou should locate the fuser on the printer and find and watch a video showing how to remove and replace it but do not actually do it because on our particular printer model it requires disassembling most of the printer to get to the fuser.
* Lab - [[Franske ITC-2000 Network Printing Lab|Setup and Connect to Network Printers]]

===Fully Online Class Labs===
* '''NOTE:''' These labs will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You will need to have working Internet access from both PCs in order to complete these labs so make sure you have that enabled and working.
* [[ITC-2000 Lab Remote Printer Installation|Install a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* [[ITC-2000 Lab Remote Printer Sharing|Share a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 9 Labs==
===In Person Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' Before you create your VM please make sure that VirtualBox is set to save VMs into a folder on the D:\ drive that contains the semester and year in the folder name such as ''D:\bfranske-fa17\''
** '''NOTE:''' Change the network jack your PC is plugged into at your desk to the "ITC network" (the GREEN network jack in B107). Make sure to change it back to the "Campus" connection (the RED network jack in B107) before you leave!
** '''NOTE:''' The Ubuntu installation ISO image file is located in the ''D:\CNT Files'' folder. The version of Ubuntu in this folder may be newer than the version listed in the lab
** '''NOTE:''' Set your virtual machine to use at least 2 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** '''NOTE:''' Make sure to set your virtual machine to use bridged networking before starting it
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. The ''D:\CNT Files'' folder should contain some others such as Linux Mint or Debian you can try as well. Just setup a new virtual machine for each one you would like to try.
** '''Don't forget''' to change the network jack your PC is plugged into at your desk back to the "Campus" connection (the RED network jack in B107) before you leave!

===Fully Online Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' You will be completing this lab on PC 1 in your Netlab system so make sure you have a reservation in Netlab, are able to access PC 1, and PC 1 has working Internet access.
** '''NOTE:''' You will need to download and install the latest version of VirtualBox for "Windows Hosts" from the web on PC 1
** '''NOTE:''' You will need to download the latest version of the Ubuntu Desktop ISO file from the web on PC 1
** '''NOTE:''' Set your virtual machine to use at least 3 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. You can download and try installing some others in VirtualBox too such as Linux Mint or Debian Linux. Just setup a new virtual machine for each one you would like to try.

==Chapter 10 Labs==
===In-Person Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive.
** NOTE: Make sure your computer is NOT connected to the Internet while Windows is being installed so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: Do this lab AFTER the Windows Installation lab!
* 10.3.1.4 Lab - Finalize the Windows Installation

===Fully Online Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Your Netlab "PC 2" machine will be erased prior to beginning this lab so that you can practice installing Windows 10 on it again with a few changes.
** NOTE: Before installing Windows 10 on PC 2 make sure to switch off the Internet connection on your OpenWRT router (use your web browser on PC 1 to do this, see the Chapter 4 Windows installation lab for detailed instructions) so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive and not the beginning of the drive (so the Windows installation on the big partition goes before the unpartitioned space.
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down because you will need them again later in the course.
** NOTE: Once the Windows 10 installation is complete on PC 2 sure to switch on the Internet connection on your OpenWRT router again.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: You will be doing this lab on BOTH PC 1 and PC 2. On PC 2 you should have 10 GB of unpartitioned space which you left during the Windows 10 install you just completed so you can skip the optional Step 2 in the lab. On PC 1 you probably don't have any unpartitioned space so you will need to create free space on your drive by shrinking the existing NTFS partition as explained in Step 2 of the lab.
* 10.3.1.4 Lab - Finalize the Windows Installation
** NOTE: Make sure to install the VMware Tools on PC 2 during this lab. See the Chapter 4 Windows installation lab for detailed instructions.

==Chapter 11 Labs==
NOTE: All of these labs will be completed on one of the PCs you installed Windows 10 on in the previous lab.
* 11.1.2.10 Lab - Explore the Windows Desktop
* 11.1.3.4 Lab - Work with Task Manager
* 11.1.4.11 Lab - Working with File Explorer
* 11.2.1.5 Lab - Explore Control Panel Categories
* 11.2.2.3 Lab - User Accounts
* 11.2.3.5 Lab - Configure Browser Settings
* 11.2.5.8 Lab - Manage Virtual Memory
* 11.2.6.2 Lab - Use Device Manager
* 11.2.7.4 Lab - Region and Language Options
* 11.3.1.11 Lab - Monitor and Manage System Resources
* 11.3.2.7 Lab - System Utilities
* 11.3.2.8 Lab - Manage System Files
* 11.3.3.8 Lab - Hard Drive Maintenance
* 11.3.4.6 Lab - Install Third-Party Software
* 11.4.1.5 Lab - Work in the Windows Command Shell
* 11.4.2.7 Lab - File System Commands
* 11.4.3.2 Lab - Disk CLI Commands
* 11.4.4.2 Lab - Task and System CLI Commands
* 11.4.5.3 Lab - Other Useful Commands
* 11.5.2.4 Lab - Share Resources
* 11.5.4.2 Lab - Connect and Test the Wireless Connection
* 11.5.6.2 Lab - Windows Remote Desktop and Assistance
* 11.6.1.2 Lab - Manage the Startup Folder
* 11.6.1.5 Lab - Schedule a Task using the GUI and the Command Line
* 11.6.2.4 Lab - System Restore and Hard Drive Backup
* 11.7.3.2 Lab - Troubleshoot Operating System Problems

==Chapter 12 Labs==
===In-Person Class Labs===
* Check out an Android tablet from your instructor.
* The access PIN on the tablets is "1 2 3 4"
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
** Make '''sure''' you set the PIN back to "1 2 3 4" when you are done with the lab if you have changed it!
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

===Fully Online Class Labs===
* If you have access to your own Android tablet or smartphone you can complete these labs on your own device
* If you do not have access to an Android tablet or smartphone you will be able to use an Android system through the remote Netlab system to complete these labs. When you make your reservation in Netlab be sure to choose "Android Device Lab Access" instead of "PC Hardware and Software Lab Access (2 Windows PCs with Network Access)".
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

==Chapter 13 Labs==
===In-Person Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
* 13.3.4.6 Lab - Configure Windows Firewall
* 13.5.2.2 Lab - Document Customer Information in a Work Order

===Fully Online Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
** NOTE: Bitlocker does not function on a boot partition without EFI and a TPM chip (which the Netlab Virtual Machines are not setup for) in the default configuration. As a result you will need to modify the group policy of your system to allow a password to be used for BitLocker without a TPM chip. Try searching the Internet for instructions on how to modify group policy to allow Bitlocker without TPM and contact your instructor if you get stuck.
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
* 13.3.4.6 Lab - Configure Windows Firewall
* 13.5.2.2 Lab - Document Customer Information in a Work Order

==Chapter 14 Labs==
===In-Person Class Labs===
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

===Fully Online Class Labs===
There are two types of labs which you will complete for Chapter 14, the first is a number of "Remote Technician" labs and the second is a "Scripting" lab. Because the two types of labs are quite different there are some special instructions on how to turn in lab reports for this chapter. Please be sure to read these instructions and follow them carefully.

For each "Remote Technician" lab: Read through the "Student Customer Sheet" of the lab, think about what could be causing the issues described by the customer. Write down a list of the questions you would ask the customer to help troubleshoot the issue. Once you have a list of questions make up answers that the customer might give to each question and write down those as well. Write an explanation of what you think a realistic problem (or problems) might be that is/are causing the issues for each lab and why you think it/they is/are the most likely problem(s) based on the questions and answers you asked. For each lab you will turn in your questions, answers, and analysis/solution (put into a single document and separate by lab number).

Do this for each of these labs:
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem

You will also complete this scripting lab which you will write a "normal" lab report about (what you did/problems you had/how you tested/what you learned) and include the lab report in with your remote technician labs above and submit in the usual way:
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

=Homework=
Any homework assigned in the course will go here. This falls into the Labs/Homework category of your course grade. Remember, for homework assignments turn in the actual pages from your lab book or printouts from the curriculum and not a lab report. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.
* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the NetSpace site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

=Participation Activities=
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Attend at least two Student Success Day presentations and bring proof of attendance signed by each presenter (10 points)
** ''NOTE:'' Because SSD sessions are online for 2022 your proof of attendance will be writing a 1/2 page summary for each session you attended and submitting that.
* Meet with an academic advisor (10 points for meeting)
* Complete a program/degree plan (10 points for completing)
* Complete the online course feedback form (5 points for completing)
* Complete the Practice Final Exam (Chapters 1-9) (10 points for attempting)
* Complete the Practice Final Exam (Chapters 10-14) (10 points for attempting)
* Compete the A+ 220-1001 Certification Practice Exam (10 points for attempting)
* Compete the A+ 220-1002 Certification Practice Exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)
* Computer History Summary Report (15 points)
*# Watch one of the videos on computer history provided by your instructor
*# Write a one page summary (double-spaced, 1" margins, 12 point font) of the information you learned in the video and why you think it may be useful to know about that history in your IT career. Submit your report through the Netacad site.

=Unit Assessments=
You are responsible for completing the online exam associated with each chapter in the course through the NetSpace website. This category will also include periodic checkpoint exams covering a group of chapters.

* Chapter 1 Exam
* Chapter 2 Exam
* Chapter 3 Exam
* Chapter 4 Exam
* Certification Checkpoint Exam #1 (Chapters 1 - 4)
* Chapter 5 Exam
* Chapter 6 Exam
* Certification Checkpoint Exam #2 (Chapters 5 - 6)
* Chapter 7 Exam
* Chapter 8 Exam
* Certification Checkpoint Exam #3 (Chapters 7 - 8)
* Chapter 9 Exam
* Chapter 10 Exam
* Chapter 11 Exam
* Certification Checkpoint Exam #4 (Chapters 10 - 11)
* Chapter 12 Exam
* Chapter 13 Exam
* Certification Checkpoint Exam #4 (Chapters 12 - 13)
* Chapter 14 Exam

=Online Final Exams=
The final exam category of your grade includes the following exams
* Final Exam (Chapters 1-9)
* Final Exam (Chapters 10-14)

=Skills Final Exam=
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios.

[[Franske ITC-2000|Return to ITC-2000 Homepage]]

Franske ITC-2000 Assignments

2022-02-22T22:23:17Z

BenFranske: /* Participation Activities */

=Labs=
You are responsible for completing ALL of these labs. You must submit a [[Franske Lab Report Format|lab report]] for each topic/chapter (you should combine multiple labs from the chapter/topic into a single report). If you work with a partner on a lab you only need to submit a single lab report for the two of you but it must have both your names on it. Each lab report is worth up to 20 points. This falls into the Labs/Homework category of your course grade.

==PC Disassembly/Reassembly Labs==
'''NOTE: Before beginning these labs please make sure you have watched the lab videos created by your instructor about the disassembly and re-assembly process for these PCs.'''
* 1.3.2.2 Lab - Disassemble a Computer
* 2.1.2.5 Lab - Install the Power Supply
* 2.1.3.10 Lab - Install the Motherboard in a Computer
* 2.1.4.7 Lab – Install the Drives
* 2.1.5.6 Lab - Install Adapter Card
* 2.1.7.4 Lab - Install Internal Cables
* 2.1.7.8 Lab - Install the Front Panel Cables
* 2.1.7.11 Lab – Complete the Computer Assembly

==Chapter 3 Labs==
'''NOTE: You will complete these labs on the same PC which you assembled in the PC Assembly lab.'''
* 3.1.1.6 Lab - Investigate BIOS or UEFI Settings
* 3.1.2.5 Lab - Search for BIOS or UEFI Firmware Updates
* 3.1.2.6 Lab - Install Windows
** '''NOTE:''' You will first need to create a Windows 10 installation USB drive using the [https://www.microsoft.com/en-us/software-download/windows10 Windows 10 Media Creation Tool] from another PC. Be sure to follow the "Using the tool to create installation media (USB flash drive, DVD, or ISO file) to install Windows 10 on a different PC (click to show more or less information)" to create a 64-bit installation USB stick.
** '''NOTE:''' Make sure your computer (the one you built from parts) is NOT connected to the Internet while Windows is being installed on it so that you can create a local account instead of being forced to use a Microsoft account!
** '''NOTE:''' Be sure to choose a new installation, not to repair an existing one. If prompted choose to install "Windows 10 Education" or "Windows 10 Enterprise". Also, choose to do a "Custom" installation, not an upgrade, and delete all existing partitions (note that this will erase all data on the computer).
** '''NOTE:''' If you are prompted for a license or activation key choose that you do not have one or to skip the step.
** '''NOTE:''' During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 3.1.2.7 Lab - Install Third-Party Software in Windows
** '''NOTE:''' You will need to download the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site and copy it to your computer to install it.

==Chapter 4 Labs==
===In Person Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' In this lab you are asked to troubleshoot any problems with your hardware. After making sure your system is working properly obtain sheets from the instructor with a series of problems to create for your partner. Be sure to have your partner leave the room while you are creating each problem (one problem at a time!).

===Fully Online Class Labs===
* 4.2.3.6 Lab – Troubleshoot Hardware Problems
** '''NOTE:''' Normally in this lab you are asked to troubleshoot problems with your hardware that were created by a partner of yours following instructions from your instructor. Because the class is being offered online this semester and you are working alone with your computer at home you will instead follow the instructions (which have been put in the Chapter 4 Module on the Cisco Netacad Site) yourself to create various problems with your hardware and then see what type of symptoms each issues produces. Your lab report should include details about the clues you could have used and/or questions you could have asked the user which would show what the problem was.
* [[ITC-2000 Lab Install Windows on Remote Lab PCs|Install Windows on Remote Lab PCs]]
** For this activity you will install two copies of Windows 10 onto PCs in our IHCC remote lab system, Netlab. Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 6 Labs==
===In Person Class Labs===
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
* 6.1.3.10 Lab - Configure a Wireless Network
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' Change the router settings as indicated in the lab, use these for the NEW settings:
*** Router IP Address: 172.17.99.1
*** Router Subnet Mask: 255.255.255.0
*** Router Name: ITE-Rxx (replace xx with the number of one of your PCs, found on a sticker on top of the classroom PC under your desk)
*** DHCP Starting IP Address: 172.17.99.21
*** DHCP Maximum Number of Users: 20
*** Router Username: admin
*** Password: Password123!
*** Wireless SSID: ITE-Wxx (replace xx with the number of one of your PCs, found on a sticker on top of the classroom PC under your desk)
*** Wireless Passphrase: Cisco456!
** '''NOTE:''' Do not complete Part 4 of this lab which is listed as optional.
* 6.1.4.8 Lab - Configure Firewall Settings
** '''NOTE:''' Do NOT connect your router to an Internet connection, it's not required for this lab.
** '''NOTE:''' In Part 2, Step 1 you should add the MAC addresses of both your computers to the allowed list of MACs on the router.
** '''NOTE:''' In Part 2, Step 2 you should add the IP address of ONE of your computers to the DMZ on the router.
** '''NOTE:''' In Part 2, Step 3 you should add a port forwarding rule to forward port 80 to the IP address of the OTHER one of your computers. Also note that different manufacturers call "port forwarding" different things. For example TP-Link calls it "virtual servers" instead in some models of routers.
* 6.2.2.5 Lab - Troubleshoot Network Problems
** '''NOTE:''' In this lab you will connect your router to an Internet connection, in room B-107 please use the GREEN network jack under your desk to make this connection.
** '''NOTE:''' Obtain sheets with two lists of problems to create from the instructor. Create these problems for your partner one at a time while they are out of the room and ask them to fix your network. If you are unsure of how to create the issue ask your instructor for help.
** '''NOTE: Before you leave today please reset your router to the factory default settings.'''

===Fully Online Class Labs===
* You will complete labs for Chapter 6 using a combination of your remote lab PCs and the Cisco Packet Tracer software. Details will be added below the week of February 16.
* 6.1.2.7 Lab - Configure a NIC to Use DHCP in Windows
** '''NOTE:''' This lab will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You can use "PC 1" as what the lab calls "Host A" and "PC 2" as what the lab calls "Host B". You will be able to skip the wiring instructions from Step 1 of the lab as your remote lab PCs are already wired to complete this lab.
* [[ITC-2000 Lab OpenWRT Router Exploration|OpenWRT Router Exploration Activity]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* 6.1.3.9 Packet Tracer Activity - Connect to a Wireless Network
** '''NOTE:''' For this activity you will be simulating a connection to a wireless network using the Cisco Packet Tracer software which can simulate a large network with multiple PCs and devices all in a single application running on your PC. To complete this activity you will need to download and install the latest version of the [https://www.netacad.com/portal/resources/packet-tracer Packet Tracer software] from the Cisco Networking Academy site. You can either install it on your home computer or you can install it on one of your remote lab PCs and use it through Netlab.
** '''NOTE:''' If you have not used Packet Tracer before you may want to view [https://youtu.be/F4bXJMx7nT8 this video showing how to use the small office and home networking features of Packet Tracer] to build a simple network.
* 6.1.4.7 Packet Tracer Activity - Configure Firewall Settings

==Chapter 8 Labs==
===In Person Class Labs===
* 8.3.1.3 Lab - Install a Printer in Windows
* 8.4.1.3 Lab - Share a Printer in Windows
** NOTE: In this lab use a laptop as the second device (the one which is not directly connected to the printer). Both the laptop and your desktop will need to be connected to the same network so setup your network routers with a connection to both computers.
* 8.5.3.2 Lab - Perform Preventive Maintenance on a Laser Printer
** NOTE: In this lab you will not actually install any new parts, just find and remove the existing parts on the printer and then re-install them. Also, uou should locate the fuser on the printer and find and watch a video showing how to remove and replace it but do not actually do it because on our particular printer model it requires disassembling most of the printer to get to the fuser.
* Lab - [[Franske ITC-2000 Network Printing Lab|Setup and Connect to Network Printers]]

===Fully Online Class Labs===
* '''NOTE:''' These labs will be completed using your two Remote Lab PCs in the IHCC Netlab system which you previously installed Windows 10 on. You will need to have working Internet access from both PCs in order to complete these labs so make sure you have that enabled and working.
* [[ITC-2000 Lab Remote Printer Installation|Install a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.
* [[ITC-2000 Lab Remote Printer Sharing|Share a Printer in Windows (Remote Version)]]
** Instructions for the activity can be found by clicking the title of the lab above, instructions are not on the Netacad site.

==Chapter 9 Labs==
===In Person Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' Before you create your VM please make sure that VirtualBox is set to save VMs into a folder on the D:\ drive that contains the semester and year in the folder name such as ''D:\bfranske-fa17\''
** '''NOTE:''' Change the network jack your PC is plugged into at your desk to the "ITC network" (the GREEN network jack in B107). Make sure to change it back to the "Campus" connection (the RED network jack in B107) before you leave!
** '''NOTE:''' The Ubuntu installation ISO image file is located in the ''D:\CNT Files'' folder. The version of Ubuntu in this folder may be newer than the version listed in the lab
** '''NOTE:''' Set your virtual machine to use at least 2 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** '''NOTE:''' Make sure to set your virtual machine to use bridged networking before starting it
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. The ''D:\CNT Files'' folder should contain some others such as Linux Mint or Debian you can try as well. Just setup a new virtual machine for each one you would like to try.
** '''Don't forget''' to change the network jack your PC is plugged into at your desk back to the "Campus" connection (the RED network jack in B107) before you leave!

===Fully Online Class Labs===
* 9.1.2.5 Lab - Install Linux in a Virtual Machine and Explore the GUI
** '''NOTE:''' You will be completing this lab on PC 1 in your Netlab system so make sure you have a reservation in Netlab, are able to access PC 1, and PC 1 has working Internet access.
** '''NOTE:''' You will need to download and install the latest version of VirtualBox for "Windows Hosts" from the web on PC 1
** '''NOTE:''' You will need to download the latest version of the Ubuntu Desktop ISO file from the web on PC 1
** '''NOTE:''' Set your virtual machine to use at least 3 GB of RAM (for a faster VM you could go higher as long as you stay in the green zone) and have at least an 18 GB virtual hard drive.
** If you have time you may want to try a different distribution of Linux to see what is the same and what's different. You can download and try installing some others in VirtualBox too such as Linux Mint or Debian Linux. Just setup a new virtual machine for each one you would like to try.

==Chapter 10 Labs==
===In-Person Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive.
** NOTE: Make sure your computer is NOT connected to the Internet while Windows is being installed so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down and have your partner write them down as well because you will need them again later in the course.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: Do this lab AFTER the Windows Installation lab!
* 10.3.1.4 Lab - Finalize the Windows Installation

===Fully Online Class Labs===
* 10.3.1.1 Lab - Windows Installation
** NOTE: Your Netlab "PC 2" machine will be erased prior to beginning this lab so that you can practice installing Windows 10 on it again with a few changes.
** NOTE: Before installing Windows 10 on PC 2 make sure to switch off the Internet connection on your OpenWRT router (use your web browser on PC 1 to do this, see the Chapter 4 Windows installation lab for detailed instructions) so that you can create a local account instead of being forced to use a Microsoft account!
** NOTE: Be sure to leave at least 10GB of unpartitioned space during the installation! Try to figure out how to leave this unpartitioned space at the END of the drive and not the beginning of the drive (so the Windows installation on the big partition goes before the unpartitioned space.
** NOTE: During the account creation process use the name "ITC Admin" and the password "Password123!" be sure to write them down because you will need them again later in the course.
** NOTE: Once the Windows 10 installation is complete on PC 2 sure to switch on the Internet connection on your OpenWRT router again.
* 10.2.1.8 Lab - Create a Partition in Windows
** NOTE: You will be doing this lab on BOTH PC 1 and PC 2. On PC 2 you should have 10 GB of unpartitioned space which you left during the Windows 10 install you just completed so you can skip the optional Step 2 in the lab. On PC 1 you probably don't have any unpartitioned space so you will need to create free space on your drive by shrinking the existing NTFS partition as explained in Step 2 of the lab.
* 10.3.1.4 Lab - Finalize the Windows Installation
** NOTE: Make sure to install the VMware Tools on PC 2 during this lab. See the Chapter 4 Windows installation lab for detailed instructions.

==Chapter 11 Labs==
NOTE: All of these labs will be completed on one of the PCs you installed Windows 10 on in the previous lab.
* 11.1.2.10 Lab - Explore the Windows Desktop
* 11.1.3.4 Lab - Work with Task Manager
* 11.1.4.11 Lab - Working with File Explorer
* 11.2.1.5 Lab - Explore Control Panel Categories
* 11.2.2.3 Lab - User Accounts
* 11.2.3.5 Lab - Configure Browser Settings
* 11.2.5.8 Lab - Manage Virtual Memory
* 11.2.6.2 Lab - Use Device Manager
* 11.2.7.4 Lab - Region and Language Options
* 11.3.1.11 Lab - Monitor and Manage System Resources
* 11.3.2.7 Lab - System Utilities
* 11.3.2.8 Lab - Manage System Files
* 11.3.3.8 Lab - Hard Drive Maintenance
* 11.3.4.6 Lab - Install Third-Party Software
* 11.4.1.5 Lab - Work in the Windows Command Shell
* 11.4.2.7 Lab - File System Commands
* 11.4.3.2 Lab - Disk CLI Commands
* 11.4.4.2 Lab - Task and System CLI Commands
* 11.4.5.3 Lab - Other Useful Commands
* 11.5.2.4 Lab - Share Resources
* 11.5.4.2 Lab - Connect and Test the Wireless Connection
* 11.5.6.2 Lab - Windows Remote Desktop and Assistance
* 11.6.1.2 Lab - Manage the Startup Folder
* 11.6.1.5 Lab - Schedule a Task using the GUI and the Command Line
* 11.6.2.4 Lab - System Restore and Hard Drive Backup
* 11.7.3.2 Lab - Troubleshoot Operating System Problems

==Chapter 12 Labs==
===In-Person Class Labs===
* Check out an Android tablet from your instructor.
* The access PIN on the tablets is "1 2 3 4"
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
** Make '''sure''' you set the PIN back to "1 2 3 4" when you are done with the lab if you have changed it!
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

===Fully Online Class Labs===
* If you have access to your own Android tablet or smartphone you can complete these labs on your own device
* If you do not have access to an Android tablet or smartphone you will be able to use an Android system through the remote Netlab system to complete these labs. When you make your reservation in Netlab be sure to choose "Android Device Lab Access" instead of "PC Hardware and Software Lab Access (2 Windows PCs with Network Access)".
* 12.1.2.2 Lab - Working with Android
* 12.1.4.4 Lab - Mobile Device Features
* 12.2.1.2 Lab – Passcode Locks
* 12.4.2.4 Lab - Troubleshoot Mobile Devices

==Chapter 13 Labs==
===In-Person Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
* 13.3.4.6 Lab - Configure Windows Firewall
* 13.5.2.2 Lab - Document Customer Information in a Work Order

===Fully Online Class Labs===
* 13.2.3.7 Lab - Bitlocker and Bitlocker To Go
** NOTE: Bitlocker does not function on a boot partition without EFI and a TPM chip (which the Netlab Virtual Machines are not setup for) in the default configuration. As a result you will need to modify the group policy of your system to allow a password to be used for BitLocker without a TPM chip. Try searching the Internet for instructions on how to modify group policy to allow Bitlocker without TPM and contact your instructor if you get stuck.
* 13.3.2.5 Lab - Configure Windows Local Security Policy
* 13.3.3.6 Lab - Configure Users and Groups in Windows
* 13.3.4.6 Lab - Configure Windows Firewall
* 13.5.2.2 Lab - Document Customer Information in a Work Order

==Chapter 14 Labs==
===In-Person Class Labs===
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

===Fully Online Class Labs===
There are two types of labs which you will complete for Chapter 14, the first is a number of "Remote Technician" labs and the second is a "Scripting" lab. Because the two types of labs are quite different there are some special instructions on how to turn in lab reports for this chapter. Please be sure to read these instructions and follow them carefully.

For each "Remote Technician" lab: Read through the "Student Customer Sheet" of the lab, think about what could be causing the issues described by the customer. Write down a list of the questions you would ask the customer to help troubleshoot the issue. Once you have a list of questions make up answers that the customer might give to each question and write down those as well. Write an explanation of what you think a realistic problem (or problems) might be that is/are causing the issues for each lab and why you think it/they is/are the most likely problem(s) based on the questions and answers you asked. For each lab you will turn in your questions, answers, and analysis/solution (put into a single document and separate by lab number).

Do this for each of these labs:
* 14.4.1.4 Lab - Remote Technician - Fix a Hardware Problem
* 14.4.1.5 Lab - Remote Technician - Fix an Operating System Problem
* 14.4.1.6 Lab - Remote Technician - Fix a Network Problem
* 14.4.1.7 Lab - Remote Technician - Fix a Security Problem

You will also complete this scripting lab which you will write a "normal" lab report about (what you did/problems you had/how you tested/what you learned) and include the lab report in with your remote technician labs above and submit in the usual way:
* 14.4.2.7 Lab - Write Basic Scripts in Windows and Linux
** NOTE: In this lab you will use the Linux Virtual Machine you installed in Lab 9.1.2.5

=Homework=
Any homework assigned in the course will go here. This falls into the Labs/Homework category of your course grade. Remember, for homework assignments turn in the actual pages from your lab book or printouts from the curriculum and not a lab report. Homework assignment are individual, you and your lab partner need to both turn them in separately even if you work on them together.
* Participate in an online forum discussion (typically 3 quality posts or more) of each chapter on the NetSpace site. See [[Franske Forum Posting Format|forum posting page]] for details. (up to 10 points each chapter based on quality)

=Participation Activities=
Any participation activities completed in the course will go here. This falls into the participation category of your course grade.
* Attend at least two Student Success Day presentations and bring proof of attendance signed by each presenter (10 points)
** ''NOTE:'' Because SSD sessions are online for 2022 your proof of attendance will be writing a 1/2 page summary for each session you attended and submitting that.
* Meet with an academic advisor (10 points for meeting)
* Complete a program/degree plan (10 points for completing)
* Complete the online course feedback form (5 points for completing)
* Complete the Practice Final Exam (Chapters 1-9) (10 points for attempting)
* Complete the Practice Final Exam (Chapters 10-14) (10 points for attempting)
* Compete the A+ 220-1001 Certification Practice Exam (10 points for attempting)
* Compete the A+ 220-1002 Certification Practice Exam (10 points for attempting)
* Weekly Progress Self-Evaluation - Complete on the Netacad Website (10 points possible each week)
* Computer History Summary Report (15 points)
*# Watch one of the videos on computer history provided by your instructor
*# Write a one page summary (double-spaced, 1" margins, 12 point font) of the information you learned in the video and how you think it may be useful to know in an IT career. Submit your report through the Netacad site.

=Unit Assessments=
You are responsible for completing the online exam associated with each chapter in the course through the NetSpace website. This category will also include periodic checkpoint exams covering a group of chapters.

* Chapter 1 Exam
* Chapter 2 Exam
* Chapter 3 Exam
* Chapter 4 Exam
* Certification Checkpoint Exam #1 (Chapters 1 - 4)
* Chapter 5 Exam
* Chapter 6 Exam
* Certification Checkpoint Exam #2 (Chapters 5 - 6)
* Chapter 7 Exam
* Chapter 8 Exam
* Certification Checkpoint Exam #3 (Chapters 7 - 8)
* Chapter 9 Exam
* Chapter 10 Exam
* Chapter 11 Exam
* Certification Checkpoint Exam #4 (Chapters 10 - 11)
* Chapter 12 Exam
* Chapter 13 Exam
* Certification Checkpoint Exam #4 (Chapters 12 - 13)
* Chapter 14 Exam

=Online Final Exams=
The final exam category of your grade includes the following exams
* Final Exam (Chapters 1-9)
* Final Exam (Chapters 10-14)

=Skills Final Exam=
The Skills Final Exam is designed to test your ability to apply the concepts learned in this class and practiced in labs to common, real-world scenarios.

[[Franske ITC-2000|Return to ITC-2000 Homepage]]